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Crystal Overhead Door Inc

Garage Doors, Doors, Fencing Driveway Gates,

About us

2022 SUPER SERVICE AWARD WINNER! When you want the finest Chicago garage door in the business, trust your home to Crystal Overhead Door, where we know what it takes to find a quality solution that both protects and flatters your home. Proudly serving the Chicago area, including the suburbs in the metropolitan area, we’re the community’s number-one resource for everything you need to keep your garage door both functional and aesthetically attractive. Whether you’re looking to replace an existing overhead door, or your need a new garage door opener to make your current system more convenient, we’ll help you find exactly what you need for less. Our company is locally-owned and operated, meaning that we’re not only invested in the success of our customers, we’re an important part of the community, and our clients are the neighbors we know and love. In addition, we’ve been an Angie’s List Super Service Award Winner for 9 years running, and maintain an A-plus accredited rating with the Better Business Bureau. We not only claim to deliver quality service, we let our results speak for themselves. The next time you need a helping hand with your Chicago garage doors or garage door openers, head to the experts at Crystal Overhead Door, where we’ll make it simpler than ever to beautify and to protect your home. Your garage comprises 20-40% of the area of your home visible from the street, which means your garage door is not only an essential part of making a good impression, it’s also a huge part of comprehensive home security. Call today for a consultation with our experienced specialists, and see how we can help you succeed!

Business highlights

26 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Se Habla Español
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Garage/Overhead door and Opener sales, service, installation and repair. We also provide these services for rolling steel, grilles, and gates.

Services we don't offer

House door, fence/gate installs

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,254 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1201-1225 of 1254 reviews

QIAO X.
05/2013
5.0
garage doors
  + -1 more
It went well.
Description of Work: It's a Groupon deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Crystal Overhead Door Inc
Thank You for your business and review.

Linda P.
04/2013
4.0
garage doors
  + -1 more
Prompt and efficient.
Description of Work: Cleaned rollers on garage door. Cleaned the outside opener.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Crystal Overhead Door Inc
Thank you very much for the review.

Ellen L.
04/2013
5.0
garage doors
  + -1 more
Fantastic, service, people.
Description of Work: Broken garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Crystal Overhead Door Inc
Thank you for your business and review

BARBARA A M.
04/2013
5.0
garage doors
  + -1 more
Perfectly and to my retraction.
Description of Work: Repair garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Crystal Overhead Door Inc
Thank you for your review

AJ P.
04/2013
5.0
garage doors
  + -1 more
unknown
Description of Work: was on time did an excellent job replace rollers grease the necessary items that required it also found a switch did not work i replace it thats why it cost me more than 90.00 any future problems i will call crystal door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Crystal Overhead Door Inc
Thank You for your business and review.

Michael W.
03/2013
5.0
garage doors
  + -1 more
Great
Description of Work: Terrific company. Very honest, only replaced what was necessary and helped me over the phone latter with a completely different problem which they coached me through fixing it myself. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$176

Response from Crystal Overhead Door Inc
We will always help over the phone when we can. It's good Karma.Thank You for your business and review.

Dale B.
03/2013
5.0
garage doors
  + -1 more
All as advertised.
Description of Work: Arrived early. Replaced rollers and adjusted. Quick and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Crystal Overhead Door Inc
I wish we could be early for everyone. Thank You for your business and review.

Scott U.
03/2013
5.0
garage doors
  + -1 more
they did a great job.
Description of Work: New wireless keypad and overall garage door system maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Crystal Overhead Door Inc
Thank You for your business and review.

Mukund B.
03/2013
4.0
garage doors
  + -1 more
The service was good.
Description of Work: We bought a Big Deal for a garage door reconditioning and quieting package.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Crystal Overhead Door Inc
Thank You for your business and review.

Laura H K.
02/2013
5.0
garage doors
  + -1 more
See above.
Description of Work: The serviceman replaced rollers on a garage door that was giving me trouble during the winter. He also lubricated the tracks and hinges. Those were services specified in the Big Deal. In addition, I asked him about replacing the weatherstripping on the bottom of the door, which had become damaged. That was an additional charge; he had the material on his truck so I had him go ahead and do it and I paid the additional charge. The serviceman was very pleasant and professional and gave me tips on how to maintain the repairs. I can now open and close my garage door when the temperature is in the 20's and below and do not have to replace the opener motor as I had thought I might. I am very satisfied with the service and would recommend the company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Crystal Overhead Door Inc
We always try to keep materials for all repairs on the truck. We are glad he had the one you needed. Thank You for your business and review.

Karlin G.
02/2013
5.0
garage doors
  + -1 more
.
Description of Work: Replacement of one tension spring on garage door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Crystal Overhead Door Inc
Thank You for your business and review.

Alexis B.
12/2012
5.0
garage doors
  + -1 more
He did a great job.
Description of Work: We used our Angie's List Big Deal. The contractor did a tune-up on the garage door. He replaced a sprocket that was causing the garage door to open & close. We thought it was the door sensor, but the sprocket was worn down. We have not had this issue since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Crystal Overhead Door Inc
Thank you for your business and review.

Susanne J K.
12/2012
5.0
garage doors
  + -1 more
No problems.
Description of Work: Excellent, reliable service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Crystal Overhead Door Inc
Thank you

Lyn W.
11/2012
3.0
garage doors
  + -1 more
co
Description of Work: As a follow-up to an poor review, the owner called me and spent a lot of time discussing my issues. I was impressed he took the time to try to work it out. In the end, I felt much better about his business.

Rating CategoryRating out of 5
quality
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$50

Response from Crystal Overhead Door Inc
I'm sorry you had a bad experience. I of coarse don't know the reasoning behind my techs diagnosis. You are a correct about the many variables that can cause a door to randomly open. Photo eyes being out of alignment or damaged, a remote stuck in the junk drawer, a bad remote, a neighbors remote, user error, bad photo eyes, the wiring between the eyes and the machine, the wiring between the wall button and the machine, a bad wall button, and of coarse last but not least the circuit board. My first thought is your photo eyes. I of coarse havent seen the job but when Tom was out 03/08/11 he did service them. I am glad for the time being the problem seems to have self resolved. I just wanted to assure you that if the logic board had failed it would not have cost anything. Of coarse we stand behind our work and offer a warranty.

William O.
11/2012
5.0
garage doors
  + -1 more
w memm foood working oo
Description of Work: I Purchased the $99.00 coupon without checking the location of the company headquarters. When I called and talked to Eric we realized he was 50 miles away. After we discussed the problem, I offered to cancel the coupon because it would be unprofitable for him, and my door was in good condition and the likelihood of additional work at this time was slim. Eric was very courteous and told me he had a job 20 miles from me on Saturday and he would try to fit me. He did. Dave, the Service Technician, arrived on time and was very friendly and courteous. He explained what he was going to do and immediately set about his task. We have a thirty-five year old garage door in pretty good condition, except for a lot of creaks and pops as it opens and closes. We have a relatively new belt drive door opener that is very quiet. By the time Dave finished installing the new rollers, adjusting the door and door opener and lubricating the hinges, the door opened and closed in near silence with a barely audible hum from the motor. It was worth the $99.00. He proclaimed the door to be in good working order and did not try to sell us anything we did not need, although we would have been happy for any additional services required. I heartily recommend Crystal Overhead Door, Inc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99.99

Response from Crystal Overhead Door Inc
We were able to accomodate this one even with the great distance. Thank you for your review and business.

Howard K.
10/2012
5.0
garage doors
  + -1 more
Everything went well.
Description of Work: This was a Big Deal for $49.99 Garage Door Tune-up + 21 Point Safety Inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49.99

Response from Crystal Overhead Door Inc
Short and sweet, Thank you for your business and your report.

Kelly L.
10/2012
5.0
garage doors
  + -1 more
great
Description of Work: serviced my garage door which never opened properly replaced worn parts and advised me on how to keep it running smoothly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Crystal Overhead Door Inc
Hopefully it's better than new. Unfortunately garage doors are not a licensed trade like a plumber or an electrician. We often repair or replace doors that are nearly new. We do this because whoever worked on it did the work incorrectly. There are plenty of companies out there that will take your money and "repair or install" a garage door that have no business doing so. That's why I love Angie's List. Thank you for the review.

Val N.
10/2012
4.0
garage doors
  + -1 more
They did a good job.
Description of Work: They changed the springs on our garage doors. They did a good job, which is expected to last for 7 to 10 years.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Crystal Overhead Door Inc
7 to 10 years is probably very conservative. Most manufactures provide 10,000 cycle springs that last most customers 10-15 years. Whenever possible we install high cycle springs that double or triple that cycle life. Thank you for you business and your review.

david S.
10/2012
5.0
garage doors
  + -1 more
it went as planned
Description of Work: The spring(s) on our door broke so I looked up Garage Door Service on Angies list and made a few calls. These folks answered right away, explained the 'deal' and pricing, arranged to put a temporary fix on my current 'broke' spring then arrive the following day with a new door and springs to install. As they indicated on the phone, the repairman showed up the day I called to fix the broken spring on a temporary basis, then returned the next day with a new door and new springs. He installed, cleaned up and left. As planned, the work went well and on time, within budget.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,200

Response from Crystal Overhead Door Inc
Thank you for your business and taking the time to post a review.

ROHAN S.
10/2012
5.0
garage doors
  + -1 more
Good.
Description of Work: They came out and replaced the wheels with quiet wheel and lubed the springs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Crystal Overhead Door Inc
Thank you for your review. We appreciate you taking the time out of your day to provide feedback.

Sally F.
09/2012
5.0
garage doors
  + -1 more
Great. No problems.
Description of Work: He checked the door--tightened, oiled, etc. It had not been closing properly--he aligned the sensors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from Crystal Overhead Door Inc
Sweet and simple. Thank You for your business and taking the time to post a review.

chris K.
09/2012
5.0
garage doors
  + -1 more
unknown
Description of Work: My tension spring on my garage door had broke and I was unable to open the door. They were quick to have someone come in and replace the spring. The technician was done within 45 minutes and in addition to replacing the spring he checked the whole garage door system and lubricated the rails and leadscrew drive. I was very satisfied with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Crystal Overhead Door Inc
Thank you for your business, and your review. Even though we have a good number of reviews we appreciate every one of them.

Carlotta O.
08/2012
5.0
garage doors
  + -1 more
see above
Description of Work: Eric was prompt and identified the problem quickly. Actually just needed a reset, no new parts so the charge was just for a service call. Would definitely use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$88

Response from Crystal Overhead Door Inc
This was a very unusual call. The safety eyes were malfunctioning I was going to install a new set I unplugged the old ones and plugged them back in. Don't ask me why. When I plugged them back in they began to function normally. Either they had a bad connection and will work again for a long time or we will be back to install a new set sooner or later. Either way problem solved for now. Thank you for your business and report.

Brenda G.
07/2012
5.0
garage doors
  + -1 more
Excellent. See above.
Description of Work: The garage door was sticking along the sides and at the bottom. He fixed it and tested it several times to insure that it was working properly. Additionally, I was flying in at O'Hare, the plane was late and I missed the appointment. He came back to my home after I arrived home; truly responsive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Crystal Overhead Door Inc
It was great that we were able to make it back. Thank You for sharing your experience.

JOHN C.
07/2012
5.0
garage doors
  + -1 more
See above.
Description of Work: We found a spring on the double overhead garage door broken on a Sunday; we called Crystal and arranged for a first-in-the-morning service call the next day. Two men came out first thing as requested and promised, at normal rates, and promptly replaced the spring and checked out the system by 9 am. Wonderful prompt and professional service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Crystal Overhead Door Inc
We can't always get out first thing like that but we are are happy to accommodate whenever possible. Thank you for sharing you experience.

Contact information

5030 West Lawrence Ave, Chicago, IL 60630

http://www.garagedoorchicago.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Fencing Driveway Gates,
Siding

FAQ

Crystal Overhead Door Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Crystal Overhead Door Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Crystal Overhead Door Inc offers free project estimates.
Yes, Crystal Overhead Door Inc offers eco-friendly accreditations.
Yes, Crystal Overhead Door Inc offers a 5% senior discount.
Yes, Crystal Overhead Door Inc offers emergency services.
Yes, Crystal Overhead Door Inc offers warranties.
Crystal Overhead Door Inc offers the following services: Garage/Overhead door and Opener sales, service, installation and repair. We also provide these services for rolling steel, grilles, and gates.
House door, fence/gate installs

Contact information

5030 West Lawrence Ave, Chicago, IL 60630

http://www.garagedoorchicago.com/

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM