Chicago Appliance Service Co - Chicago Suburban

Appliance Repair, Appliance Repair - Small, Plumbing,

About us

Chicago Appliance Service has been providing prompt, professional appliance repair service at affordable prices to customers since 1957. We repair standard residential through commercial grade appliances - both freestanding & built-in units & we work on old & new models alike. We offer FREE estimates with repair service. (Service charges will be required on estimates for front load washers, stackable washers & dryers, and high-end refrigerators, ranges and dishwashers due to lengthy technical time.) 24/7 Live operators available to take service calls. Ask about Angie's List discount. We provide professional repair service on most makes & models of major appliances incl: refrigerators, freezers, dishwashers, ovens, ranges, microwaves, washers, dryers, & disposals. We repair Whirlpool, Kenmore, Maytag, Sears, Frigidaire, LG, Samsung, Sub-Zero, Bosch, Kitchen-Aid, Amana and many other brands - See our website for complete list. We do not service appliances manufactured by Haier, Astor, or Fisher & Paykel. We service CERTAIN Meile, Wolf and Viking appliances. Please call us to check on your model. We do not offer after hours emergency service. IF FOR ANY REASON YOU ARE NOT SATISFIED WITH OUR SERVICE, PLEASE CONTACT THE OWNER - AL @ 773 968 5015 - PRIOR TO MAKING A REVIEW.Serving Portions of Chicago: Central*, North, Near West and South/Southwest. Suburbs: North, Northwest, Near West, and certain Western, Southwestern and Southern suburbs. We offer refrigeration/freezer repair in extended areas. *Due to certain repair requirements we are unable to provide service to the entire area. Please call us @ 773-631-5151 to confirm that we can provide service to your address. No subs. Phone calls preferred at 773-631-5151. Can be texted @ 773 968 5015. CALL US @ 773 631 5151 for FASTEST RESPONSE & SERVICE - DO NOT USE ANGIE'S LIST MESSAGE CENTER. Additional locations in western, northern and southern suburbs. WE DO NOT PROVIDE PLUMBING, HVAC OR SMALL APPLIANCE REPAIR WORK.

Business highlights

68 years of trusted experience
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Professional Repair Service for: Refrigerators, Freezers, Dishwashers, Ovens, Ranges, Washers, Dryers, & Disposals. We offer FREE estimates WITH MOST repairs - CALL US FOR DETAILS. 90 days warranty on parts and labor from the date of service. PLEASE CALL OWNER AL 773 968 5015 w/ ANY ISSUE

Services we don't offer

We do not service appliances manufactured by Haier, Astor, or Fisher Paykiel. We service CERTAIN Meile, Viking, Bosch & Wolf appliances. Please call us to check on your model. We do not offer after hours emergency service.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
CreditCard
Zelle

Photos of past projects

Reviews

4.9901 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 901 reviews

Robert E.
10/2021
5.0
appliance repair
  + -1 more
Perfect job. Rich Musil came a few hours after we phoned and had everything done in half an hour. Other companies were quoting 2 weeks!
Description of Work: Dryer Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$244

Nathan B.
07/2021
5.0
appliance repair
  + -1 more
I asked for a quote because my dishwasher wouldn't start. Rich called and was able to quickly troubleshoot the problem over the phone. It was an easy fix, and everything is working now. He was courteous, friendly, and obviously knows his stuff!
Description of Work: Dishwasher repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diana M.
06/2021
5.0
appliance repair
  + -1 more
Was able to get my Whirlpool front load washer repaired within a couple hrs of me initiating a service call. Thank you Julio (technician) for an awesome job!!
Description of Work: Front load washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniellr F.
06/2021
4.0
appliance repair
  + -1 more
Job completed once part came in. Individual was timely and professional. Fair price.
Description of Work: repair fridge

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro

Jeff W.
03/2021
5.0
appliance repair
  + -1 more
We were out of town for a few days and when we got back, our dishwasher wasn't working. Talked with Rich over the phone and he said "Did you look under the sink for a switch to turn the dishwasher on?" Well, I hadn't and when I flipped the switch, the dishwasher came right now. Thanks Rich! Will definitely call them in the future when I have a "real" issue to fix. Much appreciated!
Description of Work: Dishwasher Repair

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kayla Y.
03/2021
5.0
appliance repair
  + -1 more
We had a great experience with Chicago Appliance Service. They quickly responded to my request for a quote and were able to come out and service my washer the next day. The repair was quick and inexpensive. Mario was considerate and helpful. I would definitely call again if I have any issues with appliances.
Description of Work: Clothes washer fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

James H.
03/2021
5.0
appliance repair
  + -1 more
Excellent service. Reasonable price.
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Helen P.
03/2021
5.0
appliance repair, small appliance repair
  + 0 more
Great! My frig has not leaked in 2 weeks.
Description of Work: Frig was leaking water to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

mark S.
02/2021
5.0
appliance repair
  + -1 more
julio came out as he said and was done faster then i thought he could have done it would have him fix my appliances again nice guy
Description of Work: oven repair

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth D.
02/2021
5.0
appliance repair
  + -1 more
Excellent Service!! Rich was very fast in determining the culprit, had the part, replaced it and tested. Also got a chance to clean everything inside the dryer. Rich also showed us everything was in good shape, so we won't need to replace it. We also talked about different makes, so we could be informed on any future purchases of dryers: Rich was a wealth of knowledge.
Description of Work: Squeaky Dryer Repair, Tensioner replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Linda H.
12/2020
5.0
appliance repair
  + -1 more
Great experience with Chicago Appliance. Rich was efficient, answered all our questions, and clearly knew what he was doing--the problem was exactly what he expected it to be.
Description of Work: washing machine repair
Rating CategoryRating out of 5
Yes, I recommend this pro

Michele and Richard G.
12/2020
5.0
appliance repair
  + -1 more
I had a very good experience with this company.
Description of Work: They repaired my gas dryer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy P.
12/2020
5.0
appliance repair
  + -1 more
Service was completed on the same day as my initial call. Technician replaced a faulty igniter and broiler works fine. Repair took less than one hour.
Description of Work: Broiler flame on top side of the oven was not turning on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

LeeAnne E.
12/2020
5.0
appliance repair
  + -1 more
Replace a part in the refrigerator that was leaking… What is replaced and all is well
Description of Work: Replace a part in the refrigerator that was leaking

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Thomas C.
11/2020
4.0
appliance repair
  + -1 more
Technician was knowledgeable and quickly diagnosed the problem as faulty inlet valve. The company was contacted the next day after the inlet valve was replaced to report a water leak. The representative at the company's office contacted the technician regarding the leak and he returned to diagnose the source of the water leak. The technician centered the dishwasher into the cabinet space and leveled the dishwasher which resolved the water leak. As a result of the technician's work on the dishwasher, there is a bend in the bottom of the door which causes the door to rub against the rubber guard under the door which impedes the door from smoothly opening and closing. Two invoices were issued in connection with dishwasher repair with one indicating an Angie's List Discount; however, there is no detail evidencing that the discount was actually given.
Description of Work: Repair Dishwasher.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$338

Irma H.
11/2020
5.0
appliance repair
  + -1 more
Very excellent. very fast very polite, he called and they had a time frame, he was running late and let me know he was going to be late due to traffic. I appreciated that.
Description of Work: They repaired a washer for me.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Chicago Appliance Service Co - Chicago Suburban
Thank you for your review and your business. We work to provide the best in appliance repair on every call.

Daniel G.
11/2020
5.0
appliance repair
  + -1 more
Excellent, fast service. The technitian scheduling process, though, could be done more flexibly and efficiently.
Description of Work: Oven thermostat fixed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Chicago Appliance Service Co - Chicago Suburban
We appreciate your business and the review. We apologize for any scheduling issues - we have different technicians serving different areas and with the covid pandemic we have had some set-backs. It is our goal to provide quality professional repair service.

larry G.
10/2020
5.0
appliance repair
  + -1 more
Technician Elvis was on time, very professional. Diagnosed refrigerator and determined it needed to be replaced. Elvis did not charge for visit. Will call them again.
Description of Work: Check refrigerator

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Chicago Appliance Service Co - Chicago Suburban
We are pleased that Elvis was able to give you an honest assessment of your appliance - sometimes it makes no sense to invest in an appliance - a new appliance is the best choice.

Jeanette J.
10/2020
4.0
appliance repair
  + -1 more
The dishwasher needed an expensive part to fix so we decided not to repair, but to buy a new one. The repair person was efficient, friendly, and honest. I would hire him again.
Description of Work: Portable dishwasher quit cleaning dishes. Needed repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Chicago Appliance Service Co - Chicago Suburban
Thank you for your business and your review. We are pleased that you are happy with the repair service you received.

Derek D.
10/2020
5.0
appliance repair
  + -1 more
Julio was great. Performed the repair without an issue. Waiting 5 days for the part to arrive was only issue with our dryer repair.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kevin F.
10/2020
5.0
appliance repair
  + -1 more
I called late afternoon. Rich came promptly the next morning as he said. He found the problem right away and replaced the igniter assembly, Knowing what to look for, he also checked the coils and changed them out as well, as they were showing wear. He then checked the dryer. All good now!
Description of Work: dryer repair-not heating
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Chicago Appliance Service Co - Chicago Suburban
Our technicians provide you with thorough, professional, quality repair service on every call - Rich works to make sure that his work is the best and we appreciate your acknowledgement and review.

Dolores L.
10/2020
5.0
appliance repair
  + -1 more
The Tech, Julio G. Was prompt, polite, wore face mask. He explained the problem and solution clearly and performed the repair. The only negative comment would be that the repair was expensive but I don’t have any frame of reference. He had to replace the idler assembly. I was more disappointed that I had a repair on a 5 year old machine (Samsung).
Description of Work: Clothes dryer repair

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$323

Response from Chicago Appliance Service Co - Chicago Suburban
We appreciate your review. We want to make sure that you receive a professional, prompt repair service call that adheres to safety guidelines.

vivette P.
09/2020
5.0
appliance repair
  + -1 more
Exemplary service. We called Chicago Appliance on a Saturday and they dispatched a technician that day. He quickly diagnosed the problem and returned Wednesday to quickly fix the problem. Elvis was the technician and he was extremely professional, courteous, and knowledgeable. Recommend them highly and will use them again.
Description of Work: Washing Machine Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Constance B.
09/2020
5.0
appliance repair
  + -1 more
Julio was excellent, on time, thorough, accommodating. I only wish I didn't have to wait several days for the part, for an older dryer, to come in, but that wasn't the fault of the company.
Description of Work: Dryer repaired

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Chicago Appliance Service Co - Chicago Suburban
We are happy that Julio was able to take care of your dryer - thank you for your review.

JOHN P.
09/2020
5.0
appliance repair
  + -1 more
Called the company. A rep arrived within a few hours of my call and fixed the oven. I was impressed by the timeliness of the service.
Description of Work: Gas Oven Stopped Working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Chicago Appliance Service Co - Chicago Suburban
Thank you for your review - we strive to provide quality service on every repair service call.

Contact information

5631 N Fairview Ave, Chicago, IL 60631

http://www.chicagoappliance.net

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM


Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Plumbing,
Heating and Air Conditioning,
Dryer Vent Cleaning

FAQ

Chicago Appliance Service Co - Chicago Suburban is currently rated 4.9 overall out of 5.

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Chicago Appliance Service Co - Chicago Suburban accepts the following forms of payment: Check,CreditCard,Zelle
Yes, Chicago Appliance Service Co - Chicago Suburban offers free project estimates.
Yes, Chicago Appliance Service Co - Chicago Suburban offers eco-friendly accreditations.
Yes, Chicago Appliance Service Co - Chicago Suburban offers a 10% senior discount.
No, Chicago Appliance Service Co - Chicago Suburban does not offer emergency services.
Yes, Chicago Appliance Service Co - Chicago Suburban offers warranties.
Chicago Appliance Service Co - Chicago Suburban offers the following services: Professional Repair Service for: Refrigerators, Freezers, Dishwashers, Ovens, Ranges, Washers, Dryers, & Disposals. We offer FREE estimates WITH MOST repairs - CALL US FOR DETAILS. 90 days warranty on parts and labor from the date of service. PLEASE CALL OWNER AL 773 968 5015 w/ ANY ISSUE
We do not service appliances manufactured by Haier, Astor, or Fisher Paykiel. We service CERTAIN Meile, Viking, Bosch & Wolf appliances. Please call us to check on your model. We do not offer after hours emergency service.

Contact information

5631 N Fairview Ave, Chicago, IL 60631

http://www.chicagoappliance.net

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM