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Brian Allendorfer Co Inc

Roofing, Masonry, Gutters,

About us

10 Employees. No subs. Cost is determined by the job. No travel charges. Additional email: inquiries@ballendorfer.com. License: #104015740. Ask about Angie's list discount. SP is not affiliated with Allendorfer Roofing Company, Ltd.

Business highlights

140 years of trusted experience

Services we offer

Residential & commercial roofing, architectural sheet metal work, roof repair & maintenance, carpentry, siding, soffit & fascia, gutters, downspouts, skylights, windows & doors, tuckpointing, masonry, drywall & plaster repairs, interior & exterior painting, insulation & ventilation.

Amenities

Free Estimates
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.3182 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
8%
3
7%
2
9%
1
21%


Rating CategoryRating out of 5
quality
4.6
value
4.3
professionalism
4.4
responsiveness
4.2
punctuality
4.4
Showing 51-75 of 182 reviews

BERTON T.
07/2009
1.0
roofing
  + -1 more
I left two messages, the first of which was on Monday, and have not received a return call, and it is now Thursday.
Description of Work: I called to get an estimate.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Brian Allendorfer Co Inc
Thank you for taking the time to read my response. We strive for perfection with each interaction. We realize that we fell short here and apologize for any inconveniences. We would love to earn your business, and give you an additional 10% off your project in this troubling economy. Again, thank you for taking the time to read our response; please look at our reports where we have completed work for a more comprehensive picture of our craftsmanship.

LUANNE V.
07/2009
5.0
roofing
  + -1 more
They came and did a very good job. They were professional and punctual. There was a small miscommunication with the billing and they sorted it out. The quality of their work was good and I was satisfied with their service.
Description of Work: They repaired the roof for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dominic R.
06/2009
2.0
gutter repair
  + -1 more
Work was never done - we used another contractor
Description of Work: Requested an estimate of work and never received it. Estimator examined/estimated the work on 5/22/2009 and ~1 month later [6/20/2009] I still have not received the written estimate that I was promised on 5/22/2009. I also was not impressed with the way the examination of the work was done. A real evaluation of the work would have required getting on a ladder to see what would be needed. This was never done. Estimator examined the work needed [on the second story of the house] from the ground.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
4.0


Response from Brian Allendorfer Co Inc
Thank you for taking the time to read my response. We realize that we fell short here and apologize for any inconveniences. We would love to earn your business, and give you an additional 10% off your project. We would like to change your impression of our company, if you so graciously presented with another opportunity. Please look at our responses wear we have completed work; this will paint a better picture of our artistry. Thank you for your time.

DONNA K.
05/2009
5.0
roofing, skylights
  + 0 more
Excellent work! Quality re-roofing job! Prompt, professional, & reliable service! Roofers were hardworking and cleaned up after themselves. One piece of equipment made a gouge in garage door, but Brian Allendorfer promptly sent someone out to repair and paint over the damaged area. Unfortunately, the paint color used was darker than the color of the garage door and the area painted covered a larger area than needed. I didn't notify Mr. Allendorfer about these results, but my guess is that he would have taken care of it.
Description of Work: Re-Roofing, installation of a skylight, village permit fee to conduct work, and disconnect &re-connect air conditioner to do re-roofing work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,180

William D.
11/2008
1.0
roofing
  + -1 more
I had been given their name by someone who had used them and was very pleased. I called and was told I needed to call back tomorrow and speak to "Laurie." I asked if someone could take a message since I would be unable to call and was told no - please call back tomorrow. I called 2 days later and left a message on the generic voicemail (they have no option to leave a message for a particular person) and no one returned the call - have yet to receive a call back. Guess business is so good they don't need any more work!
Description of Work: I have a leak in my roof and needed someone to come out and give me an assessment of the problem/solution.

Rating CategoryRating out of 5
responsiveness
1.0


Justin C.
10/2008
4.0
roofing
  + -1 more
Brian Allendorfer Constructions came recommended from our property inspector and overall we were extremely satisfied. They did a complete tear off and replacement of the roof and the quality of their work was excellent. My only complaints would be that they do not always follow up on calls and are not proactive in communication. When spending $16000 I expect to NOT have to call and ask why you're not there, when you're coming, etc. Likewise-there were a couple of instances where I questioned the work they were doing because it was not what had been described to me. They were supposed to grind out and replace the all of tuck pointing on the parapet wall-I found them doing a partial replacement. They were supposed to bring the flashing up and under the coping tiles-when I asked they indicated they were not going to do that, that they'd bring it up to the coping tiles. Both issues were quickly and easily resolved by the workers contacting their "boss" but I should not have to manage the work being done to ensure it is done correctly.
Description of Work: Complete tear off and replacement of roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$16,000

HERBERT & ESTELLE G.
10/2008
2.0
roofing
  + -1 more
According to the contract, they need to finish the interior boxes of the skylights in our home. They have yet to do this. When we make phone calls, they ignore them and are not returned. For one scheduled appointment, we were stood up. He never phoned us. We just want them to finish the job for us. We still have to work out a final bill.
Description of Work: This company installed four skylights, three of which have yet to be finished on the interior. It took two days to install these interior skylights.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$2,285

Mark R.
09/2008
1.0
roofing
  + -1 more
Needed a complete tear-off and re-roof. I submitted an internet request and waited. I called to check on that request and asked if the company received said request. The female call taker informed me that myself along with 50 others had submitted such request but she needed to take my information again and gave me an appointment for an estimate. One week later I called and spoke to the same female call taker who informed me that maybe the estimate was done, without my knowledge but once again she could not find any information for me. She informed if the estimate was not completed she would contact me and set up an appointment. Well, three weeks later and no call, no estimate and their reputation that many have told me about being the best is in the toilet. I understand businesses get busy but a mere phone call would sufficient.
Description of Work: Still waiting and growing old, like my roof.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


CORTEZ CONDO A.
09/2008
1.0
masonry
  + -1 more
Tried to get an estimate from this company, whom set an appointment and requested I be there. Never showed, I then called to confirm and no answer so left a voicemail that they never returned. Called again next day and was told that somebody had been by to take pictures and they will call or send me an estimate in about a week. um, okay. glad I took two hours off of work to sit at home and wait for someone whom never came while I was there. 10 days later, no calls, mailed estimate, or emailed. Nobody knows whom was out to view the property or call you back. Save your time and contact a company that would like your business enough to call you back.
Description of Work: None. I wouldn't let them start a project without paying me in advance, that might insure that they show up!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


John V.
09/2008
2.0
roofing
  + -1 more
I called on a Wednesday (8/6/08) to get a estimate and was told a person would stop by on Friday. The estimator arrived on the day and time specified. He was very professional in determining the source of my problem and even found other possible problems which needed attention. He show me a number of pictures showing the problem areas and said I would get an estimate in a few days. After more than a week that past I decided to call the company to get a status on the estimate and was told that my request would be forwarded to the appropriate person. After another week went by and no estimate received, I decided to E-mail them to find out why I haven't received an estimate and again I never got a call or a mailed estimated from this company. I just can't believe a well rated company like this one would not even respond and if they now did I probably would not hire them even if the price was right.
Description of Work: I called this company to get an estimate on a roof repair due to water leakage on the east side of my house. I never received an estimate.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
1.0
punctuality
5.0


ROBIN B.
08/2008
5.0
deck cleaning, doors, drywall, handyman service, roofing, woodworking
  + 4 more
They do phenomenal work. Very detail oriented and do exactly what you ask them to do. Will change something if you don't like it. Very easy to work with and incredibly neat and clean. I was shocked with the drywalling, I went to work and came home and there was no dust, one might think it had always been there!
Description of Work: Home improvement projects, roofing repairs, two decks were stained, and also repaired and replaced boards. Redid the ceiling on our 4th floor pent house. Dropped the ceiling down using drywall. We had water issues on the balcony and so they redrywalled that ceiling. Put up storm doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

DAVE H.
08/2008
5.0
roofing
  + -1 more
They were punctual, polite, professional, and reasonable. These guys do a great job! They are the only people I call now.
Description of Work: I had a leaking problem in the closet. They came out and looked at it. They took care of the problem. I have a tile roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

ANDY H.
08/2008
5.0
gutter repair
  + -1 more
They have very reasonable prices and they do exactly what they say they will do. They treat me very fine, they are real good and very professional in everything. The thing about them is that it took forever for the products to get ordered, but everything was perfect with the color, installation, and the follow through.
Description of Work: They came to my house and installed downspouts for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

CARMEN M.
07/2008
5.0
deck cleaning, gutter repair, roofing
  + 1 more
It went very smoothly. I got estimates from three companies and theirs was the most complete and most informative. Everything was done professionally. They showed up and worked hard. They cleaned up everything when they were done.
Description of Work: They tore off the old roof and put on a new one. They put on all new gutters and downspouts and they also resurfaced our deck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

JAMES P.
12/2007
1.0
roofing
  + -1 more
I saw water stains along my family room wall below a skylight, I had a representative of the company come out to examine my skylight. After going up on the roof, he assured me that he saw no problems with the skylight and I was probably seeing condensation. The very next time it rained I saw quite a bit of water streaming in. They are completely incompetent and due to their incompetence I also had to repair my drywall. I had another roofer out and all that was needed was a simple repair. I also asked for a quote on having ice and water shielding installed and they never responded back with a quote. Don't waste your time with these bozos.
Description of Work: Estimate to repair a leaking skylight. No work done. They said the skylight was not leaking. They are completely incompetent, the very next rain I saw water coming in.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


DAVE H.
11/2007
5.0
gutter cleaning, roofing
  + 0 more
They were really super! I was very happy with them!
Description of Work: There was a leak in my roof. They worked on a steep tile roof, caulking all exposed areas, replacing broken tiles, and even cleaned the gutters!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

SAMANTHA S.
11/2007
5.0
masonry
  + -1 more
We called regarding sealing split block and general concrete masonry repairs for our building. The man came out promptly to do the initial assessment and was pleasant, but then never got back to me with an estimate. I waited about 4-6 weeks, called, and was told that he would get back to me. After several phone calls and over 3 months later I gave up, and I told the office staff (they were very nice by the way) that I would be reporting this on Angie's list. I am very disappointed, especially considering the great reviews here on the list. I should also say that it was not Brian who I was dealing with directly or who did the assessment. No project done.
Description of Work: No work performed. As a follow -up to my initial complaint on Angie's List, Brian called me personally although I am hard to reach at times. He explained that the contractor who came out to evaluate our property is no longer with them, he was let go after similar instances and complaints as mine. He also had sent me a letter of apology and a proposal for work after coming out to look at the property himself . I appreciate his thoroughness and follow-up, and will definitely consider using his company in the future.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

$10,000

Response from Brian Allendorfer Co Inc
DEAR ANGIE'S LIST MEMBER, I SEARCHED OUR RECORDS, AND WAS ABLE TO FIND YOUR ADDRESS. I HAVE SENT YOU A LETTER OF APOLOGY, AND A PROPOSAL FOR THE WORK YOU REQUESTED. I HAVE OFFERED YOU A DISCOUNT ON THE WORK, AS I WANTED TO EXTEND MY REGRET FOR LETTING YOU DOWN. PLEASE CALL MY OFFICE, AND ASK FOR BRIAN. BEST REGARDS, BRIAN L. ALLENDORFER JR.

SHADLEY T.
10/2007
3.0
roofing
  + -1 more
Phil seemed knowledgeable. Unfortunately, we never received an estimate for the job. We emailed him and never heard a reply. We were disappointed because he seemed knowledgeable and the desk staff at B. Allendorfer seemed competent as well.
Description of Work: Phil Figaro arrived punctually to inspect the problem in order to prepare an estimate.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0
punctuality
4.0


STEVE G.
10/2007
1.0
masonry, roofing
  + 0 more
They did not show up for the first appointment and never called. I had to call to reschedule. They showed up for the second appointment. I never received a quote or a call from the company or the owner. I called up more than 4 times over a 6-8 week period. I left 2 additional messages for the owner indicating I had been referred by a customer of theirs (my girlfriend) who had them do lots of work.
Description of Work: I had them out to building to give me an estimate for a new roof and for some extensive masonry work (they do both). When calling, you have to deal with a call-center person/receptionist who will NOT give out phone numbers to anyone else but will only take a message. I was given a high recommendation for their work with the warning that their work was expensive. ($15000)

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


CHRISTINA D W.
10/2007
3.0
masonry
  + -1 more
Have not yet contacted this vendor.
Description of Work: None. Have not yet contacted this vendor.
Rating CategoryRating out of 5
Yes, I recommend this pro

Eugene L.
10/2007
1.0
roofing
  + -1 more
Estimator came out promptly and promised a bid in a week. That was 3 weeks ago. Called to follow up. Money must grow on trees these days.
Description of Work: None was performed.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
1.0
punctuality
4.0


JOHN C.
10/2007
5.0
gutter repair
  + -1 more
I've used Brian in the past and the experience has always a been extremely good. His follow through on any issues or questions is great.
Description of Work: They did gutter work and another project for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,900

CASTILLO Y.
09/2007
1.0
roofing
  + -1 more
I would never hire them again as they do not honor their contracts. I contacted them following the job as the areas were still leaking. The supervisor stated that my neighbor was rude to the crew. He would not come back out to repair the problem. I stated the leaking issue does not have anything to do with my neighbor as they needed to resolve the issue. The company never completed any follow-up repairs nor returned my telephone calls. They are very unprofessional in every aspect.
Description of Work: I hired the company to repair some areas of my roof which were leaking. My home is 1200 square feet. There were two areas in which they placed materials over the top of the leaking parts. They did not remove any existing material or shingles to repair underneath.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$2,600

CHRIS K.
09/2007
4.0
roofing
  + -1 more
They did a very good job, but I was a bit disappointed. My husband left work early to meet them. They had given us a window of time, and they arrived 15 minutes earlier. They didnt wait until the window time started, so we had to reschedule. It took them a long time to come out. I have no idea how much we paid.
Description of Work: They repaired my roof because there was a leak in the skylight. I dont know exactly how they fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
1.0

Yes, I recommend this pro

VALERIE K.
09/2007
5.0
gutter repair, roofing
  + 0 more
B Allendorfer did the whole 9 yards. He put the new roof on and cleaned up the debris that was on the roof. They were just a little pricey but I thought their work was well worth the price that they charged me.
Description of Work: B Allendorfer Roofing removed and installed a new architectural shingle roof on my 4,000 square foot home. They also put on the gutters. He disposed of the roof that he removed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Contact information

1240 N Central Park Ave, Chicago, IL 60651

www.ballendorfer.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Masonry,
Gutters,
Chimney Repair,
Siding,
Chimney Caps,
Skylights,
Windows,
Exterior Painting,
Handyman Services,
Doors,
Finished Carpentry and Woodworking

FAQ

Brian Allendorfer Co Inc is currently rated 4.3 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Brian Allendorfer Co Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Brian Allendorfer Co Inc offers free project estimates.
Yes, Brian Allendorfer Co Inc offers eco-friendly accreditations.
No, Brian Allendorfer Co Inc does not offer a senior discount.
No, Brian Allendorfer Co Inc does not offer emergency services.
No, Brian Allendorfer Co Inc does not offer warranties.
Brian Allendorfer Co Inc offers the following services: Residential & commercial roofing, architectural sheet metal work, roof repair & maintenance, carpentry, siding, soffit & fascia, gutters, downspouts, skylights, windows & doors, tuckpointing, masonry, drywall & plaster repairs, interior & exterior painting, insulation & ventilation.

Contact information

1240 N Central Park Ave, Chicago, IL 60651

www.ballendorfer.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM