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American Pest Solutions

Pest Control, Animal Removal

About us

Our Approach to Pest Control is Total Elimination


Services we don't offer

Trapping, fumigation & weed control. We also do not remove dead animals.

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.7206 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
3%
2
4%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.7
punctuality
4.8
Showing 201-206 of 206 reviews

Mike K.
01/2013
5.0
pest control
  + -1 more
Just great...read above
Description of Work: I have had a terrible mice problem for year(s). Did I say years and it was on and off. It is a multi unit building, which is worse and safe to say...my tenant(s) were not happy. I did A LOT of research, which included 'great stuff' 'peppermint oil' 'steel wool' etc... Safe to say nothing really worked in all those years. I found American Pest Solutions on Angie's List and gave them a try...Jamal Brooks came to my house and I didn't know what to think but after ten minutes I found myself laughing WITH Jamal and found him informative. Jamal gave me GREAT advice and I did everything he said. It took longer than he said (to get rid of mice), but I had the problem(s) for year(s). Once the problem was gone, it was completely gone. He told me it would take a few weeks, but it took a few months and I couldn't be happier. In the interim, I was concerned and the owner called me personally and he sounded tired. I asked him about that and he told me he just got out of the hospital from surgery. What a guy, what a company and what service. The owner (and Jamal) told me I wouldn't have problems and they were both right and (again) this was after YEARS of mice. Anyone with mice problem, don't hesitate to call American Pest Solutions. They make their own mice bait and are they ever knowledgeable. They are so knowledgeable, you can't help but laugh.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Trish B.
01/2013
5.0
pest control
  + -1 more
Great
Description of Work: My call was responded to quickly. The service man came quick, was knowledgeable and friendly. He identified issues and documented clearly. The follow on visit that was include with the cost was easy to schedule.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

MARCY P.
11/2012
5.0
pest control
  + -1 more
.
Description of Work: Rick inspected the house inside and out for points of entry. He identified where the mice are getting in, gave me instructions on how to close the holes and laid poison.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from American Pest Solutions
Dear Member: We appreciate that you thought enough to send Angie's List a reflection of the services provided by our technician. It is so important that other members can get a sense of what quality a company delivers. The many reports already recorded herein can provide members with recognition of the consistancy that our company provides. Angie's List is a wonderful way to seek a company that provides A-rated service in all listed categories; and that referral roster has been extremely helpful to us. Regarding the service that was provided, we like to encourage a customer to make corrections that will prevent mice from gaining access to the home. We do provide mouse proofing work; however, when our client learns how to make corrections and understands what materials will be required to perform such a task, there is significant savings gleaned by do-it-yourself work. Our business relies upon referrals. We do advertise on Google and occaionally elsewhere too, but referrals trump all other means of connecting with customers. Most businesses in our industry depend upon maintenance; monthly, quarterly, or even semi-annually. These companies base the value of their businesses upon the annual gross earned from their maintenance accounts. Their value is based on the number of routes that they operate. We have no routes, but depend on phone calls and email. We have been in business over 48 years now, and have been able to service thousands of customers, since we are not tied up with regular maintenance. Our entire attention is based upon immediate solution results. When you, the satisfied customers do send your comments to Angie's List, you not only state your case, but you also let other members know that a solution was provided in short order. At times, we have received B-ratings for price. We believe that when compared to longer drawn out service that uses multi-repeat visits; we are not expensive in the least. Thank you again for your report. We will be of service whenever the occasion arises. We do answer questions over the phone or by email without charging a fee. Regards, George Manning Consulting Entomologist www.****.com

Mary A.
07/2011
2.0
pest control
  + -1 more
please read above.
Description of Work: I called this company to come out and evaluate our problem. The day of the service we canceled. Two weeks later I received a bill for $212.50 for a service they never preformed. On the work order the technician wrote that he had baited my basement, garage and found an opening along the outside of my garage. My garage is detached. I called to complain and the gal said she'd get back to me. The next day I received a call from the technician apologizing for the mistake. Said he'd written down the wrong information on the form. My name and address were on the form where he had written the work he had done. (which was not true).

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0


Response from American Pest Solutions
You were correct in being offended by receiving billing for service that you never received. The technician who filled out that work order, inadvertently wrote his report on your work order instead of the correct one. Your canceled order was received after our technicians had left the office with all their work assignments already printed on work orders. Although they were contacted to drop your earlier service request, the report was filled out on your paper work through carelessness in not identifying the correct customer's paperwork. When you called for correction, our office manager immediately apologized and set the record straight. The office had read the report and also did not reckon that this was a cancellation. The mistake was a result of grabbing the wrong work order I believe that you were disingenuous in writing such a bad report when you caught our error, reported the error, and were asked for acceptance of our apologies. One bad report such as you presented could effect our overall ratings if they were not consistently "A" reports as we almost always receive. As a further attempt to appease, If you ever require service and want the best, please accept a $100 discount from your overall service charge. Regards, George Manning Consulting Entomologist www.pestproblemssolved.com

BETH B.
07/2011
5.0
pest control
  + -1 more
see previous statement
Description of Work: We have American Pest Control come out every year as soon as we see centipedes in our home. Rick is our regular serviceman. He is personable and professional. He quickly sprays both inside and out and looks for any trouble spots we might have.I recommend the company highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from American Pest Solutions
Thank you for your report and vote of confidence displayed by your continued reliance upon our service. Rick is an excellent technician. We will let him know of your comments. Rick has been promoted to assistant to the president, and has begun handling the day to day operations of the company. Centipedes are predators, deriving their sustenance by biting their prey, paralyzing them and then taking in the body fluids of the unfortunate subject. They are nomades and rest periodically, often in between the inner side of exterior walls and the interior walls of a building. They often settle in areas where there are stored pilings of construction material within the basement. They may arrive from the City sewer system and enter via drains. They require a moist environment, but occasionally stumble into an air conditioned room. Dehydration will destroy them and so they cannot remain in hvac serviced territory. Regards, George Manning Consulting Entomologist www.pestproblemssolved.com

William G.
10/2008
5.0
pest control
  + -1 more
See above.
Description of Work: We had mice. They thoroughly checked the house and laid bait. We do not have the mice problem right now. They are a little pricey but very very thorough and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from American Pest Solutions
THANKS FOR YOUR VERY FAIR REPORTING OF THE SERVICE THAT YOU RECEIVED FROM OUR COMPANY. THE FACT THAT YOU BELIEVE THAT OUR CHARGES WERE A BIT PRICEY, AND THE EXCELLENT RECEPTION THAT YOU PROVIDED US TO CARE FOR THE MOUSE INVASION OF YOUR HOME; GIVES ME PAUSE TO ANSWER IN SOME DETAIL, AS FOLLOWS: MANY COMPANIES IN OUR INDUSTRY PROVIDE MAINTENANCE SERVICE. THIS CAN PLACE AN OBLIGATION TO CONTINUE A SERVICE BEYOND THE INITIAL SEVERAL SERVICES THAT IT SHOULD TAKE TO RESOLVE A MOUSE PROBLEM. THIS SERVICE IS CALLED "PREVENTIVE MAINTENANCE", AND IS THE "BREAD & BUTTER" HALLMARK OF THE INDUSTRY. WE, ON THE OTHER HAND, WANT TO PROVIDE A SOLUTION TO THE CONDITION. WE ARE LESS INTERESTED IN REGULAR VISITS AND MORE INTERESTED IN CORRECTION, FIRST, BY ELIMINATING THE ACTIVE PROBLEM, AND SECOND, BY MAKING PERMANENT CORRECTIONS, AND, OR RECOMMENDING THE PLAN THAT WILL PERMANENTLY RESOLVE THE MOUSE THREAT. CONSIDERING THAT MOST OTHER COMPANIES WILL CHARGE OVER A PERIOD OF TIME, AND THAT WE WILL ONLY CHARGE FOR ELIMINATION AT AN INITIAL VISIT, AND POSSIBLY A FOLLOW UP FEE, AT HALF THE FIRST VISIT FEE, WITH A 90 DAY GUARANTEE AGAINST RECURRENCE; I BELIEVE OUR PRICES OVER A TOTAL PERIOD, ARE LESS EXPENSIVE, AND HAVE MORE VALUE ADDED. I APPRECIATE THE OPPORTUNITY TO CLARIFY THIS POINT, AND I AM GRATEFUL THAT YOU HAVE, BY YOUR CANDID REPORT, PROVIDED THE OPPORTUNITY TO PUBLICLY RESPOND. BEST REGARDS, GEORGE MANNING CONSULTING ENTOMOLOGIST WWW.PESTPROBLEMSSOLVED.COM GEORGE@PESTPROBLEMSSOLVED.COM

Contact information

10404 South Kedzie Avenue Unit A, Chicago, IL 60655

www.pestproblemssolved.com

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

American Pest Solutions is currently rated 4.7 overall out of 5.
American Pest Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, American Pest Solutions does not offer free project estimates.
Yes, American Pest Solutions offers eco-friendly accreditations.
No, American Pest Solutions does not offer a senior discount.
No, American Pest Solutions does not offer emergency services.
No, American Pest Solutions does not offer warranties.
Trapping, fumigation & weed control. We also do not remove dead animals.

Contact information

10404 South Kedzie Avenue Unit A, Chicago, IL 60655

www.pestproblemssolved.com