American Pest Solutions

It started slow and they told me how it was going to work. The adults would eat the poisoned food and take it back to the babies and as it was working we would see the babies come out because the adults were gone. I also used granulated lime around my house to chase them our of their nest outside. They also told me what I needed to seal to block their entry.

The company was affordable and able to come at a convenient time. We had a pretty serious spider infestation on the property. We had just bought the house and there were nests, webs, and impressively sized spiders everywhere outside the property. The first spraying was unfortunately unsuccessful. Within one week all of the webs that had been removed by the American Pest Solutions tech were re-spun and the spiders were back to dominating our property. We had a few that managed to make webs clear across our whole double car garage door and across the entire gangway between our house and the next door house in that single week! These webs were so bad that we could not use the gangway and the spiders pretty much dictated our pathway through the yard and into the garage. Obviously disappointed in the return of the spiders, we called American Pest Solutions and explained that the original spray was unsuccessful and that the spiders were back in full force. They were very polite, apologized, and came immediately back out to the property to re-spray at no added cost. This second spray did the job. The property appears to be spider free and will hopefully stay that way throughout the winter.

Setting the appointment was difficult as I waited weeks for responses to voice messages. I was patient because Manny had made quite the impression with me as he was very knowledgeable and caring. I originally wanted the service in April. Manny advised against it at that time as baby squirrels would be too young to leave the nest and may die. When I was ready in August to move forward I began calling to schedule an appointment. My message in September stated that I had been unsuccessful 3 times in giving them my business and this would be last call. That message got the response. Everyone was very apologetic for the confusion. The service was great. It has been a month and I have heard no squirrels above my head. Looking forward to the peace and quiet. Thank you Manny!

I thought $200 was a little high for them to just look around the garage.

I had a little trouble setting up a date for the service. I have used this provider before and had no problems, so I persisted in leaving messages. Once the date and time were set, the technician arrived on time. He told us how to prevent the multiplication of spiders during the year and answered all our questions. I would use this service again.

It seemed to work out pretty well. They did spraying for spiders and centipedes and I didn't spend anything extra. They came out about a week to 10 days later. They guy that came was really nice, checked around, got back to me and pointed out if he saw any other kind of problems. For example, if he saw evidence of mice in the past. My interaction with him turned out just fine.

Service was very prompt, technician was friendly and able to address any questions/concerns I had throughout the process. After the spraying, we have not encountered (keeping fingers crossed) of any infestation. Satisfied with the work done.

He is a nice guy and he did okay but I don't know how much I'll recommend it. It seems like the older gentleman was the one in charge; nice guy but I don't think they are a high volume shop at all. I don't have any issues wherein I needed services since then. I think I've used him twice. I like him and he seemed knowledgeable. He has a good character. He did a good job and he was fair. He is a one guy but not for long term solution.

They were on time, professional, and had all the tools needed to do the job. The specialist who came out spent time asking us about our problem, sprayed any problem areas and sprayed the entire property within the guidelines of the square footage agreement. He gave us great maintenance tips, and was mindful of our pets. We will be having them return in Spring 2015 for the next round. Would rehire without hesitation.

Called to say he was a few minutes late. Asked if that still was ok. Was very professional & polite.

Years ago (estimate mid to late 1990's) when squirrels were invading my building, American Pest Solutions came to my rescue. Oh yes, squirrels came in above my cathedral ceiling and chewed a hole roughly the size of a baseball. Really? the cathedral ceiling? Well yes. So I've been cautious with periodic inspections of their work as the cost of their inspection is far less than the scaffold, drywall and paint to repair. They installed a heavy wire mesh under the building's eaves. This month I watched the squirrels fatten up for winter and decided that it was time again for a check. They are easy to schedule and prompt. I cannot say enough good kudos to this company! Thanks for being available when I need you!

The provider was punctual, professional and gave explanations and instructions. We would definitely use this provider again.

They showed up on time and addressed the problem quickly and effectively. Great work!

After more than 2 weeks, I had to telephone the company after I had not heard from them and found they had not reviewed my situation and did not have a proposal. I did make a second call, but no one was available although it was around 10:30 a.m. on a week day. I received a letter from them finally dated 7/16. The proposal they sent would have cost me somewhere around $2,200 for labor, materials and exterior abatement. I decided not to proceed with their services

Went very well. Service provider was early and completed work promptly. Used "family friendly" pesticide which left mild smell which dissipated within 30 minutes. Provider was also very professional and friendly.

Without going into too much detail. This is a ripoff. They charge you $450 just to come out( the technicians)for an estimate. Many other qualified companies do not. In talking with them at my home, I thought this was their fee for future work to come and they led me to think so. In my initial decision to use American Pest Solutions, I made the mistake of going by their rating and not reading reviews. I'm not sure why the two don't correlate. They do not follow up with you no matter your requests for them to do so. When dealing with the "office staff" you are made to feel like you're bothering them. The experience felt icky and like I was truly taken advantage of my normally kind nature. I've never experienced this with Angie's List before. I guess I need to be more cautious no matter what the rating...

On time, professional, informative, pleasant.

I was glad that they had a humane solution that does not involve killing the animals. They came exactly on time, performed the services needed, and completed the work within the timeframe estimated. I was very pleased with their work and would be happy to work with them again, although I hope this solves the pest problem

The appointment started off a little rocky because he was running nearly 40 minutes late, but Rick more than made up for it with his attention to detail, explanations about the inspection and what he saw and how he remedy our mouse problem. He was incredibly friendly and knowledgeable and after the initial hiccup, our appointment went really well. He provided great customer service and answered all of our questions and addressed our concerns. I'm confident in the treatment plan, appreciate the warranty and I'm certain we will use them again.

Good service overall. When we found a wasp in our house the following week, Jim came back out without issue to spray in our fireplace. Haven't had a problem since.

The gentleman was very kind, informative, and professional

They were responsive enough. The owner of the company came out and we had a long, very pleasant conversation and fix the damage that they had done, but it was just a shocking experience with his pest guy that came out here from the beginning to the end did not know what he was doing. It was a special Angie’s list had running with them. It was specifically for spiders and centipedes. We certainly had a ton of spiders. So, we wanted to get the spiders taken cared of so my wife called in over that deal. The guy came out here and I wanted to make sure we had the right instructions and so I asked him what his work for. He asked what he was here to do. I told him that he should know. His work order was just very vague. It was specifically for spiders or centipedes. I told him that we only care for the spiders. I asked if the stuff he had on board were rather than appropriate. I told him that if he got insecticides, we do not want to kill insects. We want to kill arachnids. He said that the stuff would kill anything that crawls. I let that go by. He came and tried. He started to squirt the stuff around, but you expect him to be spraying a mist. What was coming out of his tank was this straight stream of water just like when you open the tap on the sink. He was splashing this liquid all around on the bar house that have a lot of finished woodwork and wallpaper. There is no paint. I told him to stop and I have never seen anything like this. I told him that this is crazy and how could he be spraying a solid stream of liquid. He said that he had been doing it for twenty years and he never had any problem. So with some trepidation, I told him okay and go ahead. He went around squirting all over the place. We just spent a couple of thousand bucks having wall paper put up and when he hit the wallpaper, the wall paper started curling up off the wall. I told him to stop, go finish outside, and stop squirting that stuff on my wall. We called the office and they said that he should not be doing that. So, their responsiveness was very good. The owner of the company came out. It turned out that he is an entomologist. He has an advanced degree and my background is science too so we had a very nice conversation. He was willing to have the company that put the wallpaper up come and pull that down again. The guy who came borrowed a broom from me and he broke the broom. I found the broom handle lying on the floor and the other end of the broom jammed up some pipes in the garage. He also did not do some of the areas because needed a step ladder and he did not bring one. He could not climb up there. I had a step stool that he could have used. If he needed it, he could have asked me. This guy was ridiculous. His boss is very embarrassed, and he had been working for him for twenty-one years. So, you think he knows his business better than I, but you cannot fix anything and I had seen dead spiders around. So, I guess it all worked.

Because of the confusion of trapping vs. excludng we did not proceed at this time with them. Given a god deal of information by the owner we are researching thier method and are very likely to call them next week

This company really knows what's it's doing. The first time we had mice, it was pretty extensive (and disgusting). They were able to identify the entry points and the areas the mice were inhabiting and set bait. They use a bait that is safe for pets. It dehydrates the mice, so they just die off. You wouldn't want your dog eating a lot of it, but we did have our cat slide it out from underneath the stove where one pet or the other might have eaten it, and neither the cat nor dog got sick. They are really priced and responsive. , The only trouble we have had is getting a response to a message. You might need to call a couple of times, but once you talk to someone, they will respond quickly.

merican Pest Solution was OK. The price is fine but I don’t think the services are anything spectacular. They had to come back twice. I don’t think they really did the trick that they were supposed to be doing.