American Pest Solutions

The inspection was thorough. No evidence of termites was found. The only issue was the inspector's desire to shift the appointment earlier than scheduled, when we had another contractor present to do the annual examination and servicing of our building's boiler. When the inspection could not be shifted to earlier, it ended up being slightly later than the originally scheduled time.

Great service! I sent an email on Thursday afternoon and they were here by Friday. Jamah was extremely knowledgeable and thorough. We are new customers for seasonal bug spraying!

We recently moved in and were concerned that we uncover any potential problems. They did a great job of talking us through what they found and giving us advice about the service plan we need for the future. They were honest and very helpful. They recommended that unless we have an unexpected problem we will only need to have service once/year.

George called as promised and reassured me that the number of millipedes I was seeing (app 10 to 20 per week) was not a problem. He answered all my questions (why now, how do they get in) and suggested that using OTC chemical granules might even diminish the problem further. I had difficulty finding these kinds of answers, so I really appreciated George's willingness to reassure and educate me.

American Pest Solutions is highly recommended for the professional service they provided. I appreciated the quick response with absolute quality extermination.

Well, because of an office manager mistake, they were 2 hours late - but really apologetic (owner was clearly peeved at this error). The guys showed up and their energy And zeal to do a great job exceeded expectations. It was a tough job - third level of a turret - and in two hours, they worked hard, on tall ladders and from the roof, to set up caging and an extruder to keep any more birds from flying into the turret. They were funny, seemed knowledgeable and

George was terrific. He didn't try to sell me on his services but instead gave me a really good picture of the factors I needed to consider to make a good decision. I didn't go with American this time but you can bet I will in the future. Great company!

My wife called them to discuss the ant problem with them. They were able to come to our home in 1 hour of the call. That kind of response time was so vital to eliminating our problem. He inspected the entire basement and explained all the possible sources of the ants. He treated not only the obvious areas where the ants were but treated the entire basement where he suspected the source of the ants came from. He used a fogger for one room only, and elected to use sprays and food for the other rooms in the basement. He used fairly safe products because we have a child and cat in our home. Lastly, he gave very clear instructions on what to do and what not to do. He clearly told us to give time for the ants to take the extermination product back to the source so they would die off there. I was to stop all over the counter sprays and traps. If the first wave didn't work we were to call him in two weeks. Bottom line: Ants completely gone in 1 1/2 weeks. We will use American again in the future.

Ricardo did a fantastic job of inspecting my home, writing a report, and make recommendations. He arrived early (I'm all for that!) to complete an inspection for termites. He introduced himself and got to work immediately. He began in the basement and worked himself up as I accompanied him. He described what he was looking for pointing out possible issues and gave me the "411" on termites. He was very knowledge. Fortunately, my home did not have termites and that certainly made my day. After completing the inspection, he wrote a summary of the day's inspection and told me I would be receiving a final report via email by the afternoon. I then wrote a check for the exact amount quoted by the company when I called. (another PLUS, I don't like surprises). My the time I checked my email that evening, the report was already completed. (WOW!....talk about speed and efficiency). I will certainly use them again! and recommend them to my family and friends.

Ricardo was early, a huge plus! He was knowledgeable, friendly and performed his tasks quickly. He explained future pest behavior and the guarantees.

When I called them they gave me a price of $225 to bait the mice in my house plus a follow-up charge in 3 weeks if necessary for $175. As arrived promptly as promised at 9:00am on a Saturday morning. LLoyd and Jose then proceeded to bait my crawl space, first floor, second floor and even the attic. Both men were extremely polite and professional and I really enjoyed getting some good advice on rodent control from Lloyd. Jose then wrote a complete and detailed report on their work. That evening and every day since we have not had any problems with mice. Very professional and courteous. I would not hesitate to recommend then to anyone with a pest problem.

Rather suddenly I found myself with mice in the house. While I myself could not find the source of the mice, the cats were able to find one a day for a few days in a row and I knew something had to be done and quickly. The two man crew came as scheduled and were quickly able to determine where the mice were entering the house. They gave me best case and worst case scenarios and in the short term we opted to lay some bait and see if that would solve the problem. They carefully laid the bait in places that were inaccessible to the pets and I kept my fingers crossed that it would do the trick. It did. The guys were personable, professional and they clearly knew what they were doing.

Jamah & Jose did a thorough job inspecting and identifying problem areas & entry points and patching & baiting. Very pleased with service.

Performed thorough analysis of building and found potential solution.

He did a great job. They were on time, the man that came was very professional, nice and knowledgeable. he said we could always call with any problems.

It went well, the guys were knowledgeable, on time and did a fine job.

Ward and his team arrived early and were very friendly. They did a through inspection and explained as they went a long.

All in all, I was extremely happy with their level of service and professionalism. And thankfully I am termite free, although Jamah took a small sample of the fence to check. That and the 10% discount I received as an Angie's list member made the experience very positive.

Lloyd & Jamah was very informative and detail with their inspection. The help will no doubt help, and i look forward to putting their knowledge to work and eradicate this price.

Company response I would grade as an A; pricing a C, conversation with rrepresentative an A.

Punctual, professional, informative and did an excellent job. will definitely use them again.

They were on time, friendly and efficient. Explained procedure well and to follow up if problem persists.

Arrived promptly, analyzed situation & treated the problem. Explained the process. Great service.

Worker was on time and accommodated me even though it was a federal holiday. Very knowledgeable and thorough.

. The initial assessment was well done, however over the last 6 to 7 months we are unable to get them to provide follow up to their initial assessment. We had to call them to return to deal with issues of returning mice and rodents, there is a great deal of confusion in dealing with the office staff and the technicians they have sent out seem to know nothing of what they are suppose to do except add more bait to the basement. In talking with the owner on the phone a plan was set and then absolutely no follow through.