Response from American Pest Solutions
Dear Member--- We saw your "F" report on angieslist.com when we were notified of the report from Angie's List. We checked to see why you had not been answered in a timely fashion. We learned that, I, George Manning, owner and consulting entomologist, did not pick up the inter-office memo. After seeing my failure to respond, I did contact you, the member, and offered to visit you in the company of several of our technicians. The service call proved fruitful for you and your family. We showed your wife the sinking curbs and sidewalks that were effecting your newly purchased home. We took pictures, which we provided you. We recommended that a civil engineer be contacted. We offered such a professional as well as an architect. We recommended that you seek an attorney familiar with structural litigation, and we offered to speak with you and these professionals, as well as helping you to draft a letter to the City of Chicago, who, we felt was responsible for the shifting foundation of your home. Finally, we did correct the fly problem that had invaded your home; a direct result of the municiple sewer system. We were happy that we were permitted the opportunity to serve your needs after having such a poor response to your initial call. Regards, George Manning Consulting Entomologist