American Pest Solutions

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They are very informative and helpful. They sent a camera through the pipes to look for rodents. They are easy to get a hold of. They will call right away if they are running late.

The receptionist for American Eagle is very friendly and was able to answer preliminary questions for me. Their treatment is non-toxic, which I needed since there were several children and a pregnant woman living in the building. The serviceman, Rick, was equally friendly and explained the process to me and the tenants. In addition, he translated some information to my tenants totally unrelated to the extermination process. I had recently bought the property, they were moving out, and we had a serious language barrier! He did this graciously. I really appreciate him taking the time to do that. I did not see any cockroaches after the first treatment, but I still scheduled the follow-up appointment just to be on the safe side and since it was included in the price. I did find two cockroaches immediately after that, but have not had any since(it's been a month now)and none appeared in either of the 3 traps Rick set up. Perhaps they were the last of the bunch, either way they're gone now.

The came out the first time and it didn't work. They came out a second time and corrected the job. They had something a little stronger.

This is the second time we used this company. The first time they eliminated ants in our foyer. So far so good. No ants in the bath either after a few days. The drain flies were gone immediately. After discussion we decided to leave the spiders (1 every few weeks) and centipedes (have seen 2 total ever) alone. I appreciated their expertise and consideration for my circumstances (2 small children, one with breathing concerns and my fear of pesticides). On time, professional, personable.

We have moisture in our walls and that causes the problem. He has to come back again because of the moisture. I would recommend them and use the again in the future.

I e-mailed the company (because of my job I'm hard to reach by phone) and heard back from both George and Maria promptly. George remembered our job from 5-6 years ago, apologized for last year's miscommunication, was eager to remedy the mouse relapse. Maria called the next day to set up a visit from Rick, but it didn't work on my end. Rick came out right on schedule the following week, did a careful inspection for mouse activity, and placed bait. He said he didn't find evidence of a lot of mouse activity, told me what to expect, and offered return service in 30 days,for an additional fee, which he was quite clear about. I haven't seen any mice since except for one very dead one in the hall. Maria called about a month later to see if we were satisfied with the service.

They did a great a job because they were very knowledgeable and very thorough. They were pretty good at keeping appointments and staying on schedule but they could have been better.

He is very experienced with rodent control. He explained his method of trapping and what he was looking for. He is pleasant, knowledgeable, and professional.

We had a problem with rats entering our building and had tried poisoning to get rid of them. This had only temporary success. We called American Eagle who first performed an analysis of of the building in order to locate the source of the rats. This involved camera work of the sewer system. This camera work showed several places where the sewer line had breaks in it which would allow rats to enter the space under the building. The camera work also showed rat activity so we knew in advance this the sewers were the source of the rat problem. Work began on schedule and continued for almost a week. It involved extensive excavation beneath the building and the rebuilding of the sewer line where the camera work had shown the breaks in the sewer line. The repair work was very professional, unlike the original work that had been done by the original contractors who had connected the new sewer lines about 12 years ago when we rehabbed the building. Places where the pipes were joined were permanently sealed. In addition the employees kept us advised all through the process of the work they were doing and also showed us evidence of rat activity.

They got rid of the ants in my home, it looks fine so far, but I think they were a little over priced for what I got. They were not on time, I called and the lady had forgot to write it on their schedule. I had to rearrange my schedule for them to come.

It was great. He came to my door. I showed him the problem. He put a lot of poison where he thought they were coming from and he also put some where they might be coming from. He was friendly and helpful. We have not had an ant since.

George investigated areas surrounding my home for evidence of rats and/or mice. He walked the perimeter of the park behind my home, the alley behind my home and my neighbor s yard. George also did a visual inspection of neighbor s garages and yards further down the block to check for potential problems. He also checked the curb basins nearby my home. My cluttered garage was also checked. In addition, George bated a suspected rat hole in my neighbor s yard under her concrete sidewalk. George spent quite a bit of time at my home talking to me and my neighbor (1 1/2 hours) explaining what we might and should do to prevent rat and or mice problems in the future. My initial call to his office was answered and responded to promptly. George showed up on time and was very pleasant to deal with, professional and knowledgeable. The cost was less than I anticipated. I would not hesitate to contact him again if a problem were to arise with any type of vermin or pest.

He was very helpful on explaining things. He called me back the same day and gave me many options. He also called back with a follow up call.

George Manning is very well qualified entomologist and does excellent work. Although there were no termites in the house we were inspecting, he found other insects in the basement and could explain why they were there, which indicated possible problems with moisture and also problems with the drainage system as well. These problems were then confirmed by a general home inspection. Because of this inspection, we were able to better evaluate whether we wanted to purchase the home and pay for the repairs. This is not the first time we used American Eagle. We had a rodent problem in a previous home. George was able to identify the problem, determine the solution and we successfully eliminated the problem with one visit. We will continue to call George in the future because he does an excellent job and is reasonably priced. He will never ask you to sign a contract for continuing service. He will find the problem and fix it.

Very good experience. The technician was on time and got right to work. He was very thorough in his work and made us feel very comfortable that the situation would be resolved. Since his visit, we have had no new evidence of mice.

My phone call with George was a delight! He diagnosed the problem over the phone and then taught me all about the construction of my home (and Chicago homes in general), the neighborhood, squirrels, mice, and other things. We also chatted politics and discussed my homeland; George is a renaissance man! When the crew arrived to do the work they were very professional and seemed on top of things. They told me how much the work would be based on their inspection, which was higher than I had expected based on my phone call with George so they lowered the price to within the range estimated over the phone (even though the phone estimate was non-binding and I knew it). The work was completed quickly and ever since that night we have had no squirrel problems. I hope I do not have to take advantage of the one year warranty, but it's nice to know I have it.

Was a little late arriving, blamed it on traffic. Was very thorough, professional, baited house, closed area where they where entering. Would use them again.

I highly recommend working with this company. Prompt courteous service.

These guys do not use traps or poisons. Instead they use physical barriers to keep the squirrels out. They have a one year guarantee against the return of the squirrels. So far so good.

We were under contract to buy a house, and we wanted to have it inspected for wood-boring insects in addition to getting a standard home inspection. Fortunately, George was able to accommodate my request for a speedy appointment. He and his assistant Rick were very thorough and informative. George also advised me on general pest prevention as we worked through the inspection. George and Rick checked the inside of the house from top to bottom and the entire perimeter. Their inspection also included the garage, deck, back stairs, front porch, and other places where I wouldn t have expected the catch basin, a pile of firewood, a compost pile too close to the garage, and a large tree that had some rot and carpenter ants. Despite their being very late for the appointment (George did call to tell us this), we are very happy with the inspection and will use them again if the need arises.

The results were very good! I did not see ants for a long time, but started to spot the pavements ants again. George came back out with his crew for a follow-up visit. The follow-up visit seemed to do the trick as we have not seen the ants. George and his team are very knowledgeable and expert at eliminating the problem. I learned a great deal in a short amount of time. Don't use spray to kill the ants! It makes the problem worse. The key is to get to the nest and attack the reproductive source...the queen. If I see an ant, I am calling George immediately.

The morning of the first availability, owner George Manning called to see if he could send a crew that afternoon. The two men inspected the perimeter of the house, including the roof top, gutters & flashing. They found two holes the raccoons were using, as well as hair and other souvenirs. They installed a radio on a motion device which is meant to frighten (or annoy?) the raccoons into abandoning the dens they made in my roof. The device will remain in place two weeks or so until the roof gets repaired. I also appreciated the photos they took of the roof and the raccoon damage. I can now share those with my insurance company.

Part of the siding on our dormer was torn off during a storm. Several squirrels got into the attic. Several other companies we called would not come out because of the building height (3 floors). George Manning, the owner, sent a crew out the next day. They got rid of all the squirrels within 3 days by using a device called the ''Eliminator''; it allows squirrels to go out during the day to gather food but does not allow them to get back in. Other pest control companies usually set traps, catch them, and take them away. Squirrels are very territorial and usually return. This new method prevents that. George was extremely knowledgeable and followed up later to ensure everything was in order.

George Manning is the company's owner and an entomologist. He came the day I called. He is a very knowledgeable person and does not rush through the job. He was very thorough and was great with my dogs and made everything safe for them. (Like baiting only in areas inaccessible to them.) George makes a disturbing thing like having mice not quite as disgusting since he knows so much about how to get rid of them safely. I used him once before when Orkin said I had a termite infestation. George said I had had termites in the past but didn't at that time, saving me a lot of trouble and money.