For the most part, inspections are not free of charge; however, when there is no need to perform a service, occasionally we have provided a visit at no charge. We do not make this a habit, I can assure you.Inspections are too detailed and tim consuming to be free of charge. What is more, is the degree of detail that goes into an inspection. It would seem much more practical to actually provide the service rather than simply inspecting. It is true that if we do not find a single bedbug that a treatment just might be unnecessary. This can be a hard call, since bedbugs, when newly introduced, can be almost impossible to locate. Too many people think of these pests as creatures living in one's bedding. Actually, they can be found behind baseboarding, wall hangings door hinges, under carpeting in laundered clothing within a bedstand, in a desk top computor, a DVD collection, book shelves, ceiling cornace work, or molding, electric wall plugs soffas, couches, etc. If one is living in an apartment building, it would be useful to inform management of the belief that one has a bedbug presence. The following preparation should precede an inspection, and or treatment: Preparation for Bed Bug Treatment This newsletter will help you prepare for your upcoming bed bug treatment. The following list must be completed prior to the treatment. Failure to comply with this list will result in a decrease in the effectiveness of the treatment. This will also increase the length of time to properly eliminate thecurrent infestation. 1. All items blocking access to the baseboard and carpet edges around the room need to be moved away from the wall, but NOT out of the infested room. Baseboards and carpet edges provide an excellent harborage for bed bugs. 2. All contents of the dressers, nightstands and closets should be placed in plastic garbage bags and securely tied until they reach the washer/dryer machine. This should be done in the infested room to prevent spreading the bed bugs throughout the residence. All items that are “dryer safe” should be placed in the dryer on medium to high heat for at least ten minutes and brought back into the infested room only after the living space has been treated. If items are to be washed, then use the ordinary settings to higher settings when practical. 3. Items that are dry clean only should be bagged as described above in #2 and brought to the dry cleaners. Dry cleaners should be notified of the infested items so the infestation does not spread within the facility. 4. All other items such as lamps, clocks, computers, radios, TV’s, hanging pictures, etc should be left in the infested room or residence for inspection and treatment. All these items provide harborage for bed bugs and if not properly inspected can be a source of re-infestation. 5. Remove and bag all items under the bed prior to treatment by professionals. Once space is treated, items should be inspected and cleaned before being placed back under the bed (See Point # 2). 6.DO NOT discard mattresses or furniture until a pest management professional does an inspection. Mattresses and furniture may not need to be discarded once treated by a professional. Nothing should be removed from the dwelling until inspected and or treated by a professional. New mattresses or furniture should NOT be purchased until after the infestation has been eliminated. Mattress covers do offer some protection from bed bugs by trapping them in the encasements. The bed bug will eventually die over a period of a year. These do not replace any other treatment methods. 7.The pest control company must be notified of any allergies, chemical sensitivities, or similar medical conditions prior to treatment. 8.Pets must be removed during the inspection and treatment. All pet bedding must be laundered (See Point # 2). TIPS…… It is extremely important not to remove any items from the infested residence before treatment. By doing this you increase the possibilities of spreading the bed bugs to other rooms or residences. Because bed bugs are excellent hitchhikers they may enter the residence through luggage, furniture, clothing, boxes, backpacks, etc. when these items are moved between rooms, apartments, hotels and homes. Used furniture poses the greatest risk of harboring bed bugs and their eggs especially bed frames and mattresses. One should think carefully about bringing in used or salvaged furniture into their homes. To Building Managers and Owners: It is unpleasant to receive a call from an apartment dweller that reports bed bugs. You may feel like saying that it is that occupant’s responsibility to address the situation immediately---DON’T SAY IT! Managers are responsible for maximizing tenant occupancy, profit margins, and over-all building up-keep. Owners will look at their investments, taking regular stock in their direct supervision of property; however, they become even more intense when management is in charge. A bed bug issue is considered a health issue. Even though there is no proof or record of disease transmission to date, health departments will press down upon properties, whose tenants report bed bugs. Investigation takes up extreme time. Health officials don’t want to tie up personnel with growing complaints that they are now frequently receiving. A complaint may not be valid; however; liability can fall upon a less than diligent municipal response to a call-in from any bed bug complaint within their jurisdiction. Tenant move-outs are accelerating. With these, so-called constructive evictions, liability is heightened, and law suits are becoming more frequent. Constructive eviction is a term used in the law of real property to describe a circumstance in which a landlord either does something or fails to do something that he has a legal duty to provide (e.g. the landlord refuses to provide heat or water to the apartment), rendering the property uninhabitable. A tenant who is constructively evicted may terminate the lease and seek damages. To maintain an action for damages, the tenant must show that: the uninhabitable conditions (substantial interferences) were a result of the landlord's actions (not the actions of some third party) and that the tenant vacated the premises in a reasonable time. A tenant who suffers from a constructive eviction can claim all of the legal remedies available to a tenant who was actually told to leave. Placing responsibility upon a tenant suspected of introducing bed bugs will not stand up in any court of law. The burden of responsibility falls squarely upon the unfortunate building management. The threat of an expanding bed bug problem is a reality. Bed bugs will be on the move. Timing is everything, and correct decision making falls upon the leading responsible party---AGAIN, BUILDING MANAGEMENT. In order to proceed, the following opportunities must be initiated, and hiding the issue from tenants is not the correct posture to take: 1)Publicly, post a notice which provides space for signature and unit number. All occupants must sign that they have read the notice. Those not signing must be contacted directly. The notice must read something such as the following: Attention unit owners (or tenants what ever the case may be)! We have received a report of bed bugs, and have verification that such exists within, at least the reporting occupancy. We are taking rapid steps to halt spread of bed bugs, and your immediate response is required. Answer this question please---DO YOU HAVE BED BUGS, SUSPECT BED BUGS, and OR KNOW OF AN OCCUPANT THAT HAS BED BUGS? Contact our office with reports or even questions that concern this issue. We have posted a complete explanation of procedures that can be, or will be taken to effectively pursue this issue. We have also posted a fact sheet regarding habits of this pest. Thanking you in advance, Property management 2)Call in a pest elimination company that has a track record for complete removal of bed bugs. Make certain that the company will agree to take full responsibility for eradication of these terrible pests. If the company fails to remove the bed bug problem, your occupants will lose confidence in your execution and effective follow-through. 3)If you use a canine inspection team, make certain that the dog handler is properly certified to work with the dog. Dogs will not always find a bed bug location. The condition may be too new, be effected by drafts from air conditioners, and fans, high ceilings with upward air movement. Dogs will not be able to detect an old, but recent infestation from an active one. There may be mixed signals. Sometimes the use of two dogs can be more effective. The dog handler’s skills will be vital to the reporting success. 4)Well-trained technicians that have many hours of bed bug extermination experience can not always locate a bed bug problem. It is better to talk to the occupant, enlist cooperation in preparing dwelling treatment, and actually proceed with the required bed bug extermination. During the extermination process, bed bugs may be located; however, thoroughness will be the consistent requirement. 5)Bed bug extermination is expensive. There are many modalities used today by different companies. The results must always be the same. A guarantee of a minimum of 120 days must follow the treatment. Since these pests are able to live as much as a year without a blood meal, it is important to remain vigilant. 6)Monthly spraying can be useful after there are no more bed bug complaints. It would be more cost effective to schedule quarterly visits as an on-going caution---at least for a year. 7)Interviewing prospective tenants and condo owners will help to prevent recurrences of bed bugs. Future occupants must let management know if they have left a bed bug presence in their last dwelling. Regards, George