American Pest Solutions

Finally they came out , sealed off the yard, and physically kept the rats away. Anytime we saw any evidence of a rat infestation they would come out immediately. They gave us a three year warranty and guaranty that the rats will not return.

It was fine. They were prompt, professional, and efficient. I had no problems with the service.

As far as I could tell it has worked. I have yet to see a mouse. It was a positive experience. They followed through. The gentleman who came out was nice and talked with us about my questions and concerns. We walked around the property to discuss ways to prevent the mice from coming in.

In general they performed a good service. We talked about a possible preventive measure all around the home for $1500. I did not follow through because it was so expensive. I felt overall the service was expensive. It was hard for me to get a hold of the owner. However, the workers were nice, professional, and easy to work with. They were pleasant. I would recommend their services.

They were able to quickly determine that the rats were getting into the my building via some sewer pipes that had eroded. When they were down in the space they took picture and video, which I liked because I could see for myself and know that I someone wasn't pulling the wool over my eyes. They baited the area, and then came back the next month to bait and inspect the area again. In the meantime, they had told me that the only permanent solution would be the get the piping fixed. They were going to provide me with a quote. It took over 2 months for them to provide me with an actual quote. I had several other companies out to quote the repairs to the sewer line, and all were about $1000 more expensive, so despite the large delay in getting the quote to me, I decided to go with them for the work. They were also the only company that offers a 3 year guarantee that the area will be free from rats. The technicians that came out each time were polite and friendly.

My daughter saw a mouse in the kitchen one day in late November 2011. We had not a problem in the past so we figured it should be easy to catch a mouse. My husband went out and purchased snap traps, glue traps and placed them in the kitchen and basement where we thought the mouse was traveling. A week or so went by and we saw it again. We spent a lot of money on those traps and the mouse was smart enough not to get caught in them. In fact, we came to find out the mouse was coming into the bedrooms by traveling in the walls! I have an intense fear of mice so I once they came into the bedrooms I felt we had to get outside help to resolve the problem. This pest problem was also threatening to ruin our Christmas. I looked up pest control companies on Angie's List and found American Pest solutions had very good reviews. I called them and was able to get a last minute appointment on a Saturday in December. The two guys that came were so knowledgeable and professional. Without asking them to, they wore protective booties over their shoes while walking in the house. We showed them an oven mitt we thought the mouse had bitten open. They explained that it probably wanted the stuffing inside the mitt to use in creating a nest area. They also didn't find many droppings so assured us that luckily we didn't have many mice. My husband walked around with them as they treated the house with bait and they were so nice and patient in explaining everything. They advised it takes about a week after the mice eat the bait to work. This is good because they take it back to their nest and if there are more mice, they all eat the poison. I have to say, I was not sure if the treatment would work. A week passed and then two weeks without a sighting of a mouse. Then one day my husband found a dead mouse in the laundry room. The poison makes the mice think they need water and luckily our mouse came out to get water one day when we were washing clothes. If we had more than one mouse, they left or died too because we have not seen or heard anything for several weeks now. Clearly the bait worked and our pest problems are behind us. Thank you American Pest Solutions!

I called and left a message to return my call. They returned my call and we set a time to have the house inspected. On the inspection date I called in the morning to check to see if they planned to come on time. They asked about coming an hour later and as that fit my schedule I agreed. I told them to call me a few minutes before they arrived which they did. Rick was professional and pleasant. I felt he was thorough. I would hire them again if I need another inspection or the actual extermination. They also take care of removing squirrels and other animals. They process involves blocking all the entry points and inserting one exit they can leave from but not enter.

I have had a terrible mouse problem for years and could only find people that would provide a continuous service that never fixed the problem. I wanted someone who would find where the mice were getting in and mouse-proof the house. That is exactly what American Pest Solutions does. They did a great job. Lloyd was very professional. George cam out again when I saw one mouse and found and closed off a few holes. My only complaint is that once we found out there was also at least one rat, it took about a week before they came out to solve the problem. If you want a real solution to mice and rats, these are the people to call. Work is also warrantied (1 year for mice and 3 for rats).

We had ants coming into our kitchen through newly replaced windows. We tried the ant poison you can buy at the grocery store and it did no good. Called American Pest and they used their own product. They said it was safe for kids (we have a toddler). Also we were given advice to remove a climbing vine that had recently grown up on the outdoor wall outside our kitchen. The combination of poison and removing the vine seems to have done the trick. Not an ant since. It seemed maybe a little pricey...I don't know what the typical expense would be for this, but that was my take. I would still use them again because it really worked.

My wife called and they told her it could be mice or rats and it would cost between $250 - $350 to resolve. They set up an appointment to come by in a couple of days. They came by and we showed them the basement; the smell was not so bad that day. They looked around but couldn't identify any droppings nor any access points that the animals could come in from the outside. They saw a few dead flies and told us that was indicative of something dead. They also told us what others had told us that if an animal is in the walls, the only thing to do is wait out the smell as it isn't worth it to punch holes in the wall to find out exactly where it may have died. Since the smell was not strong they also couldn't identify the precise animal. They spent about 15-20 minutes there. They then presented me with a bill for $275 since they couldn't identify the animal causing the smell. I said I would pay it under protest since I didn't feel they did anything to justify this price. I asked to speak to the owner who after discussing said the lowest they could offer was $125 which was the minimum cost of a service call. I thought that was fair but believe they should have offered that from the start when they couldn't identify any animal nor had done anything to prevent this from happening in the future. They did suggest a use of an ionizing air conditioner which we bought from Costco. This has worked in mitigating the smell. Other than the cost, they were professional and knowledgeable. I would have rated them an A except for the way the bill was handled.

GREAT! After the initial treatment in May, the occurrence of ants in the house dropped dramatically. After a month, there were still occasional ants, so we called for a follow up visit. After that visit, there have been a few more random ants that were seen in the kitchen so I called again and they came out today to re-bait everywhere. The people who came out were knowledgeable, professional and thorough. I liked the fact that the next 90 days are covered for any follow up visits from the 2 previous payments we made.

They did a good job and were very knowledgeable. I have had an ongoing problem with cluster flies. I had another company come in, and the three occupants of the condo that were used to dealing with them were not having a good experience. The pest control company that came in, and I were on the same page. American pest came in and addressed the situation, like I wanted them to. They did it in-depth; they didn’t just deal with the surface problem. There was an underlying problem not just on the surface. The outdoors should have been treated. American pest control worked with me to come to a resolution.

The guys who came out walked around with me for about an hour, and in the end basically told me that I was doing everything I should be - fix all the entry points and the problem should be solved. They offered to bait for the extra $100, but since I didn't want them dying in my walls, we agreed that was not a viable solution. Apparently, APS only baits, they don't trap or set traps at all, so my options were that they could bait or do nothing. I would have had them bait outside in the backyard (under the porch where we suspected they were coming in from) but they wouldn't - apparently the bait is very much not pet or kid friendly and they said it was too dangerous. They did try to up-sell me on their sewer inspection service, to bring out a camera and check the sewer lines and see how they could be getting in there (and then dig up my basement and yard and fix any cracked sewer lines). Of course in my situation, they are not coming up through the sewer because we have every line sealed off coming into the house. So that would have been a further waste. At the end of the day, it was basically, "yeah, you're doing everything you should be and if you don't want us to bait then we can't do anything more. Thanks for your $250." Waste of my time and money. I guess if you have no clue what you are doing and need someone to show you the obvious, go ahead and use them (or call someone else with a free inspection). But if you are aware of what's going on and already trying to get rid of them, only call them if you want someone to bait.

Was able to get service next day. Explained what they were doing and what to expect. Very friendly and answered all our questions. They may be a little more expensive but so far we are ant free. Will be very satisfied with the price if the ants are gone for the season.

George is really great. He is very nice and courteous. Our termite inspection went well and he was very thorough. Recently he came to visit our house for ants. He spent about 2 hours laying out bait and cleaned up after himself as well. George is always on time and really a pleasure to deal with. He really takes pride in his work and it isn't some large company employee who just throws an ant trap down and runs out the door to his next job. You can tell by talking to him that he is very educated on all matters. I highly recommend American Pest and will definitely use them again.

The service man was on time, they were thorough and they worked efficiently. No ants have been seen since the treatment.

Rick arrived on time. He was very nice and thorough.

The reason why I like them is that they treat the immediate problem as well as bait the ants to prevent future infestations. The bait that they take back to the colony should kill off the rest and take care of future problems.

This company did not seem particularly concerned with being very thorough (they did not inspect for bed bug nests) and they practically bombed the bedroom with pesticides. However, they did less spraying in other rooms with furniture that very well could have had nests. They also told us we could leave our sheets on the bed and sleep in them, even though we looked up the chemical and we found that it is known to irritate skin. I'm on the fence about whether I would use these guys again (even though I said I would). On the bright side, the bedbugs have not come back. On the not-so-bright side, they still might.

We hired American Pest Solutions to perform a pre-purchase inspection on a 100 year old frame building. There appeared to be evidence of termites, dry rot and other and we wanted to be sure nothing was active. Hired them based upon Angies List review and discussion with them which appeared to indicate they were very knowledgeable. The Consultant came out on time, performed a very thorough inspection and was extremely knowledgeable. we would definitely hire them again

We live in Chicago and, as everyone knows, Chicago has an extreme rodent problem. There were rats living in the crawl space under our room addition. When I say living, I mean they had actually brought in their food finds i.e. whole hot dogs, bread, rib bones, a bag full of pretzels and tomatoes from the neighbor's garden. We called American Pest Solutions, described the situation, and Mr. Manning came out that very day. He assessed the situation and put in a special rat bait that the critters couldn't carry out of the crawl space. We didn't want our dogs or any other pets or critters to eat any of the bait. Two technicians came out a week later to check on things and remove a dead rat. At that time they were able to tell that the rats were coming and going through a hole they had dug for themselves under the foundation footing. So they dug a trench on the outside, put in some wire and back filled the trench with stone. They repeated the procedure in the crawl space in addition to putting a foot of stone throughout the structure. They checked for any possible access points and sealed off each one. This was an unbelievably laborious and time consuming job. IT WORKED! IT'S BEEN 6 MONTHS AND WE ARE STILL RAT FREE! George Manning's technicians were very professional, thorough, exacting, neat and polite. When they had completed their labors, except for the well placed stone inside and outside of the structure and NO MORE RATS, there was no evidence that they had been here. They cleaned up everything. And did I mention NO MORE RATS!

The work that they did was fine. They showed up on time. They were very professional, very helpful and very informative. They were forthright with information. It was easy to understand what they were going to do for us. I would use them again in the future.

The guy?s name was George Manning. He?s an entomologist and he?s a part of the American Pest Solutions. I?m afraid of spiders. He was great. They went in every single nook and corner in my back yard. They just did a fantastic job. He exterminated centipedes and spiders. I haven?t seen anything since then. I live in an area with a lot of trees and I?m close to the lake, therefore there are lots of insects. He explained everything. He also told me that you don?t kill the bugs, and you need to poison them. He crawled around the rafters and all around the edges of the baseboards. He just didn?t come in and spray. He went into the wells too. I have never seen anything like that. He?s punctual and professional. He educated me. I?ve got wood chips outside my house. He told me to use them for decorating things because ants can come in due to the wood chips lying around. He said to use even coffee leaves. He said by using these things it?s like creating an environment for bugs and termites. So I got those chips removed. I would use his services again in the future.

It was good. They were professional and did what they said they were going to do. They cleared the problem.

After signing up for pest extermination service, I called for the 1st service and was surprised to get an appointment the next morning! Second service request was equally fast. I called on Friday and they came Monday morning.