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AA Best Appliance Service

Appliance Repair, Appliance Repair - Small, Dryer Vent Cleaning,

About us

We have over 35years servicing the Chicago market and surrounding suburbs. AA Best Appliance.com Service has 2 employees, and uses No sub-contractors. Repairs and labor is warratied Cost is determined by the scale of the job. service call fee is applied to job if parts are used on the repair Service & troubleshooting fee applies. Super Service Awards winning every year and over 10 years with Angie's List. We accept Cash/ Check /Chase QuickPay, Zelle, Venmo and Apple pay. We speak Spanish and Italian lenguages and are ready to serve you today.

Business highlights

39 years of trusted experience
Minority Owned & Operated
Veteran Owned & Operated
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Large appliance repair for dishwashers, washers, dryers, garbage disposers, central air, refrigerators, freezers, gas and electric ovens, ranges & cooktops.

Services we don't offer

We do not do appliance installation work, window air conditioners , microwaves, , Mile products

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$ 30 off



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9948 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 851-875 of 948 reviews

Myra G.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced a water valve in refrigerator that had busted from the cold after our furnace went out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from AA Best Appliance Service
We also replaced the computer on the refrigerator since it was shorted out due to water damage. Thank you for choo sing our company

David C.
05/2015
2.0
appliance repair, small appliance repair
  + 0 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from AA Best Appliance Service
What is this. ????? Who is this????

Anton N.
04/2015
1.0
appliance repair
  + -1 more
unknown
Description of Work: Because the area were I live he didn't want to come fix the problem.They should t stay in business if they don t want to come in all the neighborhoods.

Rating CategoryRating out of 5
responsiveness
1.0


Response from AA Best Appliance Service
We will appreciate if you don't put words that we never spoke .we simply told you that you are out of our service area and if you check our demographic service area you could have understand what we said...sounder is a crime

Mary & William U.
03/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Replaced parts of the dishwasher that were non functioning. Also adjusted the physical placement of the machine. It all went well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Gary M.
01/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AA Best Appliance Service
From our service team to you and your family we send you the most thankful greetings and wish you a very happy new year full of appliance free troubles

Joanne C.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired/replaced an electronic panel on a stove.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from AA Best Appliance Service
Electronic parts on appliances can be a bit high and we do not have control over this costs. But regardless we strive to do the job competently and within our standards of integrity and professionalism ,,we give you a world of thanks for using our services.

DAVID B.
12/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Assessed the reason for dishwasher not working. Determined it to be caused by a computer board that had been fried from lack of use and extreme moisture exposure.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$67

Response from AA Best Appliance Service
We appreciate the time you took to find a responsible and professional company to suit your repair needs. We are very please to have helped with your appliance repair needs. And we thank you very kindly

HARRY I.
10/2014
3.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$213

Response from AA Best Appliance Service
i dont understand how ANGIES LIST will aloud to post something from a total different city and state in my page ,,its obvious that we do not operate in NEW YORK?????????

Mary & William U.
06/2014
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from AA Best Appliance Service
We are very proud of sharing over 25 years of experience with all our clients .indeed thank you for your for support to our small business company

Susan B.
06/2014
5.0
appliance repair
  + -1 more
.
Description of Work: Ivan (Service Professional) promptly arrived at the time of the appointment. He was very friendly and professional. He examined out freezer and new exactly what was wrong. He explained the situation to my husband and fixed the problem. He also waited 15 add'l minutes to make sure it ran correctly and there were no additional problems. Would use their services again. Saved my family $500 (cost of a new freezer)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from AA Best Appliance Service
We appreciate the satisfaction in our clients after we provide our highest level expected of respect and outmost integrity together with our knowledge and expertise in the appliance industry

HEIDI W.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: Our 15-year old washer stopped spinning. AA Best replaced the belt, and now it's working just fine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Response from AA Best Appliance Service
we love to see your appliance is doing well after completing your requested servicer ,,,we look forward to be at your service whenever the necessity arise in the future ,,,,,thanks a world for using our knowhow

Lynn O.
05/2014
5.0
appliance repair
  + -1 more
unknown
Description of Work: They repaired my dryer. They are wonderful! I have used them before to fix something with my stove so I called them again to fix my dryer.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AA Best Appliance Service
It's simply wonderful to work for our Angie's list loyal members who really know the difference between us and the competitors sincerely we stand above the rest due to our integrity and job performance regardless of the job load we commit to perform .receive our outmost thank you for using our services...and may God Bless your house

ANNIE H.
09/2013
2.0
appliance repair
  + -1 more
Not very well.
Description of Work: We had a crack in the filter system on the refrigerator. Ivan fixed the leak and installed a new filter. The filter went out again this morning, so we feel that it was not re-installed correctly. When my husband tried to pull the old filter out, what Ivan had fixed snapped off and now the old filter is stuck inside the refrigerator. I called Ivan, explained the situation because he was the last person who worked on the refrigerator, and he said it is not his responsibility, we must have done something and this would be a service call that would cost us at least $90.00. I told him that I would find a friend to repair it. He called me back and stated that he found the invoice and the damage was the fact that we cracked the filter encasement and he repaired it and installed a new filter. I still feel that since he was the last person to repair/install the system, he should be responsible for coming out and repairing it at no cost. He became very hostile with me on the phone. We have worked together many years. I do not understand the attitude this morning. I am disappointed and heartbroken.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
1.0

$130

Response from AA Best Appliance Service
1.).-On 6/24 We serviced customer who had placed a service call for : refrigerator leaking at the bottom. On invoice#11759 pertinent to the service provided- states work preformed: "sealed a crack on a defrost Pan" total repair cost of $60 plus the service call charge and that's what is warrantied . The customer has that copy , as do we....and would also be happy to furnish Angies list with said copy- if necessary. Before leaving,You(the customer) asked the technician as a FAVOR- to replace a water filter that you provided . 2.) Sometime later-on about 9/18 customer called us to request rework on a broken water filter stating "my husband tried a bit hard to pull filter out and broke so you should come and fix it since you where the last to touch it and you must do it at no charge. We try to reason with her that there was no repairs done to that matter and there will be a service call of $79 to what she got very irate and threatened us with Angies list reports etc, etc... 3.)- Intimidation and bulling is not our way of business nor should we be expected to respond in a positive manner to those engaged in such behaviors. Facts are facts and we hold your signature in our invoice as a written agreement that we have fulfilled and you where satisfied by signing it, also the warranty states that you are warranted on services performed. (not on favors) 4.) And LASTLY- as the lady pointed out, the last person touching and braking her water filter was your husband per your own admission. We stand by this accounting of the facts. At this time, we hold no hard feelings, and wish you well in your future repair needs.

FRANK S.
10/2012
5.0
appliance repair
  + -1 more
They did okay.
Description of Work: They repaired my washing machine dials because they were are hard to move.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne K.
08/2012
5.0
appliance repair
  + -1 more
See above.
Description of Work: We called because the oven would not turn on. But as soon as Ivan came, of course it turned on. He charged a flat visit rate for coming but said that if we had problems later, he would waive that fee. He has also repaired by fridge and installed a new disposal. Very helpful and pleasant.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from AA Best Appliance Service
are you sure it was us who serviced your oven because our service call is $69 not 75??????

Eileen C.
06/2012
3.0
appliance repair
  + -1 more
Do not service downtown Chicago-
Description of Work: They do not service gold coast area or downtown Chicago-
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AA Best Appliance Service
IF YOU READ OUR DEMOGRAFIC SERVICE AREA u wouldnt have to do anything else.

Carolyn N.
05/2012
5.0
appliance repair
  + -1 more
Well
Description of Work: Kenmore dishwasher (4 years old) malfunctioning, even after using reset code. Ivan inspected the unit visually, electronicly and was able to figure out what was wrong. Back to having a functional dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from AA Best Appliance Service
Member complaint was that "the dishwasher wont run and had blinking lights" ,,so we answer the call and gave assistance to the computer board without having to replace it..... we trouble shooted the dishwasher and we were able to see that it needed to reboot the internal memory so we did the procedure and ..customer was satisfied and dishwasher happy to be back at work...thank you for using our knowledge to better your appliance life

Ellen G.
03/2012
5.0
appliance repair
  + -1 more
see above
Description of Work: Dryer had no heat. He replaced the part and the dryer works fine. He arrived on time and was done in less that a half hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from AA Best Appliance Service
Member: please rtefer to the company that gave you service,since we do not service your demografic area.

Christi K.
03/2012
5.0
appliance refinishing, dryer vent cleaning
  + 0 more
They got the job done quickly.
Description of Work: They repaired our washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AA Best Appliance Service
Thank you for your support to our Company and for using our resourses to better your appliances life.

Tina I.
01/2012
2.0
appliance repair
  + -1 more
Not real well.
Description of Work: Called this company--list said that they had serviced people within 5 miles of my home, but receptionist said that they don't go to my area Downtown/SouthLoop--after she told me they couldn't help me for a couple of days. I have a broken dryer, two kids with a ton of clothes and this is extremely frustrating. This would be a simple repair as it is the ignitor for the dryer. Don't know if angies list has their service area wrong or they do. Ugh!

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from AA Best Appliance Service
We are very sorry that you are so frustrated with your appliance issues but...please dont take it on us ..we are a small appliance company and we detail the demografy of service areas in Angies list and also we let you know if we service your area or not ...so there is no need to take YOUR FRUSTRATIONS in our page

Christina D.
12/2011
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from AA Best Appliance Service
thank you very kindly for the use of our resources to better your appliance life.....

michael M.
08/2011
5.0
appliance repair
  + -1 more
overall it was a great job
Description of Work: AA repaired my gas oven. very happy with work. I would call AA again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$219

JAMES G.
03/2011
5.0
appliance repair
  + -1 more
Great. would recommend them 100 %
Description of Work: They came out and fixed dryer that wasn't drying and advised and corrected that the allignment of the vent was causing the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Tiffany M.
10/2010
1.0
appliance repair
  + -1 more
Not well!
Description of Work: I had used them in the past and was pleased with their service. I had even referred clients and friends to AA Best...but I will not use them again... the serviceman attending to my call was rude, and VERY unpleasant. This was after I was totally skipped on a call two weeks prior. The woman I spoke with on the phone was very apologetic and was could not have been nicer...unfortunately she works with someone who does not have the same customer service policy.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from AA Best Appliance Service
There is 2 sides to every complaint but I will be brief and honest in this regard. First there is no record of a previous appointment-so this is an erroneous accusation. For the record-we do not "skip" scheduled appointments. We consider our time and our customers time both vaulable. In regards to your appointment;you requested a 20 minute call in order to meet us at your property . I did call you, and 30 minutes later I called you back again- to see where you were -and that seemingly caused you to snap at the situation since you were frustrated with traffic. All I wanted to know was where and how long to expect you ,as well as to access if you could provide me with a permit to park- since your block is restricted by permited parking in a 4 block radious. To this,your response was highly agitated and rude, whereby you cancelled the sercive call then and there. I did try to call you back to try to discuss and remedy the situation-but you never answered the phone after that. This was an un-fortunate situation that we regret and that could have been avoided by better communication, punctuality, and patience. As an FYI: it is very important for callers to be available for the appointments that they set, or should at the very least- cancel ahead of time and re-schedule for a time that better suits their schedule. (We wish you only the best regards.Sorry to have disappointed you.)

John A.
04/2010
5.0
appliance repair
  + -1 more
excellently
Description of Work: the owner diagnosed the problem with my washer and fixed it properly(vibrations with my maytag) right away. It is now working satsfactorily for a 11 year old washer..I am happy with its performance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from AA Best Appliance Service
thank you for bussiness very kindly


Contact information

4540 N Springfield Ave, Chicago, IL 60625

http://AABESTappliance.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2204882
Trade License Locale
Illinois
Trade License Authority
city of chicago
Trade License Expiration
11/01/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning,
Heating and Air Conditioning

FAQ

AA Best Appliance Service is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 9:00 AM - 1:00 PM

AA Best Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, AA Best Appliance Service offers free project estimates.
Yes, AA Best Appliance Service offers eco-friendly accreditations.
No, AA Best Appliance Service does not offer a senior discount.
No, AA Best Appliance Service does not offer emergency services.
Yes, AA Best Appliance Service offers warranties.
AA Best Appliance Service offers the following services: Large appliance repair for dishwashers, washers, dryers, garbage disposers, central air, refrigerators, freezers, gas and electric ovens, ranges & cooktops.
We do not do appliance installation work, window air conditioners , microwaves, , Mile products

Contact information

4540 N Springfield Ave, Chicago, IL 60625

http://AABESTappliance.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 1:00 PM