We have over 35years servicing the Chicago market and surrounding suburbs. AA Best Appliance.com Service has 2 employees, and uses No sub-contractors. Repairs and labor is warratied Cost is determined by the scale of the job. service call fee is applied to job if parts are used on the repair Service & troubleshooting fee applies. Super Service Awards winning every year and over 10 years with Angie's List. We accept Cash/ Check /Chase QuickPay, Zelle, Venmo and Apple pay. We speak Spanish and Italian lenguages and are ready to serve you today.
Business highlights
38 years of trusted experience
Minority Owned & Operated
Veteran Owned & Operated
Se Habla Español
Family Owned & Operated
Eco Friendly
Services we offer
Large appliance repair for dishwashers, washers, dryers, garbage disposers, central air, refrigerators, freezers, gas and electric ovens, ranges & cooktops.
Services we don't offer
We do not do appliance installation work, window air conditioners , microwaves, , Mile products
Chaz came on time replaced a fan motor ob my refrigerator and totally refurbished my dryer couldnt be more satisfied on the work performed
Description of Work: Fridge not cold and druer amoked
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Response from AA Best Appliance Service
We couldn’t be any more pleased with your expectations been met. Thank you for the opportunity to demonstrate our commitment-to excellence and integrity on what we do
ELIZABETH S.
05/2021
5.0
appliance repair
+ -1 more
We've used AA Best before and they did not disappoint: they came the very next morning and fixed everything as good as new. Terrific service, would highly recommend them.
Description of Work: Our freezer had broken
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from AA Best Appliance Service
We are very pleased to know that your expectations were met and we always strive to better our service experience with all our customers a million thanks
JANE H.
04/2021
5.0
appliance repair
+ -1 more
Dishwasher wasn't working. It wasn't an immediate crisis, but they were still able to come out right away. Turns out that a previous plumber, when replacing a garbage disposal, had neglected to turn the water back on. So the very nice repairman did that and I was all set. It was a bit expensive just to turn the water on, but I've got limited mobility and can't get down on hands and knees (well, I can, but I'm not able to get back up again!) and it was worth it to me to have it done. Friendly, helpful, competent.
Description of Work: Appliance Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$89
Response from AA Best Appliance Service
Thank you kindly for the opportunity to help you with your appliance problems and looking forward to many more years [Member Information Removed] using your properly repaired appliance
Cheryl G.
02/2021
5.0
appliance repair
+ -1 more
Excellent and outstanding service, had no problems at all.
Description of Work: Washing Machine repair
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from AA Best Appliance Service
Thank you for allowing us to be of service to your appliance repair needs. Will be glad to service and repair when any need for service you will need Thank you kindly
Bradley M.
12/2020
5.0
appliance repair
+ -1 more
Rich, the field manager was prompt, and was able to solve all of my problems over the phone. Clearly a class professional, and great customer service!
Description of Work: Dishwasher Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from AA Best Appliance Service
Thank you for giving us the opportunity to be of good service to your appliance needs
Terry F.
12/2020
5.0
appliance repair
+ -1 more
great. told me my dryer had another ten years in it and needed only a bolt replaced. It was all good news and took about 2 hours to take a part the dryer and replace, with excellent clean up. He had the part on his truck. Couldn't have asked for better service. fixed within 8 hours of posting. Completed work on overtime ( after 5 )
Description of Work: broken dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from AA Best Appliance Service
Thank kindly for allowing us to be at your service when you need us appliances are unpredictable and brake anytime and we are ready anytime to put them back in proper working order ,thank you for letting us be your first choice
Claire S.
12/2020
5.0
appliance repair, air duct cleaning
+ 0 more
Excellent work. Repaired a problem that prior service company could not.
Description of Work: Stove repair
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from AA Best Appliance Service
Thank you for allowing us to give you excellent service
Larry J.
11/2020
5.0
appliance repair
+ -1 more
Stove burner repair was so easy they did not charge me; the washing machine needed a door lock replaced which was completed in 10 or 15 mins. The servicemen called and came earlier than first scheduled; both wore appropriate masks.
Description of Work: Washing machine not starting; one burner on stove not lighting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Jane S.
10/2020
5.0
appliance repair, air duct cleaning
+ 0 more
It went really well. Every part they could possibly need was readily available. Excellent service for a good price.
Description of Work: Replace the automatic pilot in an oven.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Response from AA Best Appliance Service
Thank you kindly for using our repair knowledge and resources
Christine S.
10/2020
5.0
appliance repair
+ -1 more
it went well. He fixed it with no problems. There were absolutely no surprises. He also gave me some very helpful information.
Description of Work: Ice maker stopped working
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from AA Best Appliance Service
Thank you for trusting us in the repairs for any appliance problems we are always ready to serve your appliance needs.
Thomas H.
08/2020
5.0
appliance repair
+ -1 more
Excellent! They took care of the problem and even warned me about turning the fuse off which I didn't even realize. They took about 45 minutes, cleaned up and put everything back in order. I used them in the past a few years back for my refrigerator, and they did an excellent job, and even explained what caused the problem.
Description of Work: My dryer stopped working.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from AA Best Appliance Service
Thank you for allowing us to give you excellent service
Claudio V.
08/2020
5.0
appliance repair
+ -1 more
Ivan Velez was very knowledgeable, friendly and honest. He discovered that our dishwasher electric panel needed to be replaced and provided us with necessary information and options. We definitely recommend him and feel comfortable calling him for any of our future appliance needs!
Description of Work: troubleshoot in a non working ge dishwasher
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from AA Best Appliance Service
Thank you for using our appliance repair resources
Chad P.
08/2020
5.0
appliance repair
+ -1 more
Great! Had them fix a washer that wasn’t draining and replace a dryer vent duct. Would hire again.
Description of Work: repair washer and dryer
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from AA Best Appliance Service
Thank you for letting us do the BEST in service in town And will be ready when-ever the need to repairs calls
Linda R.
08/2020
5.0
appliance repair
+ -1 more
The technician was amazingly fast. He found both problems (one was a sock went down the lint trap!) and was able to fix the dryer within an hour. He was polite and left my kitchen cleaner than it was when he arrived. I would definitely recommend AA Best Appliance and will call them again when needed.
Description of Work: My clothes dryer was making noises and then stopped working.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from AA Best Appliance Service
Thank you for using our services and been truthful about your experience with our repair service provided
Vinay C.
08/2020
1.0
small appliance repair
+ -1 more
Ivan was paid over an above the market price to replace a pump. He came highly recommended on Angie’s list. He supposedly replaced the pump, and left the machine covered in rust. When called back he agreed to return the same day but flipped when he saw the machine, refusing to remove the rust, he was screaming, cursing and storming out of my house. He acted very threatening, it was unsettling that a first time technician should act unprovoked in such a manner. I was literally requesting him to take the rust of the machine. I later learned from other reviews on feedback about his business, other clients having very unpleasant experiences with him and feeling very threatened by his way of conduct. What is worse is he kept texting me well after he left my house in the most derogatory way. Ivan does not appear professionally balanced to run a business.
Description of Work: Replacement of a pump in the washer
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
4.0
$260
Response from AA Best Appliance Service
Very disturbed person I’m sorry for you customer communicated thru text only with relentless persecution Besides there is nothing we can do for an old rusted machine rust can not be removed see pictures nor ignorance IMG_8949.JPG This a predatorial minded person she stated “the previous person flooded my floor and got this new one replaced “. Couldn’t get that from me so she lost her mind
Sarah F.
07/2020
5.0
appliance repair
+ -1 more
Ivan came out quickly and diagnosed the problem and fixed it all within 45 minutes. He was professional in wearing a mask, gloves and keeping social distance! He was even able to accept mobile payment to keep as contact free as possible.
Description of Work: Oven igniter repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
April J.
07/2020
5.0
appliance repair, air duct cleaning
+ 0 more
It was very good and professional. Responsive. Honest. Fair.
Description of Work: Refrigerator repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Mr STACY J Mrs RAQUEL M L.
07/2020
5.0
appliance repair
+ -1 more
Job successfully completed. Ivan found the trouble, acquired parts, then replaced worn motor. In the past he helped us with our washer and refrigerator as well.
Description of Work: clothes dryer repair & clean
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$329
Damyant G.
04/2020
5.0
appliance repair
+ -1 more
Alex was very professional and efficient. He quickly melted the ice obstructing the problem. Diagnosed the problem and replaced the parts. The fridge was back to working optimally the same day (repairs completed in a timely manner).
Description of Work: Refrigerator temp control system looked at and parts replaced
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from AA Best Appliance Service
Thank you fir the review but we do not have an Alex here nor serviced you
maria A.
02/2020
5.0
appliance repair
+ -1 more
it went well. AA Best Appliance told me that I needed a new relay switch which means I need a new dryer... This is what I needed to know, if it was worth fixing.
Description of Work: My Dryer was not heating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Response from AA Best Appliance Service
Thank you for your review : customers dryer needed a relay board or computer board on a very old dryer. We advise her to replace it since part is costs too much
JOHN K.
01/2020
5.0
appliance repair
+ -1 more
Scheduling was easy. Evaluation and estimate on first visit. 2nd visit provided a surprise but they went and got a different part in order to complete. Excellent service and would absolutely use again.
Description of Work: Fixed our dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from AA Best Appliance Service
Yes we had to get a part that was originally issued as wrong part and the new one was a much bigger and more expensive required more labor and we also checked the washer. For the customer overall was left in very good condition. Thank you for using our services
Paul G.
12/2019
5.0
appliance repair
+ -1 more
Excellent. AA Best Appliance Repair is the provider I call over and over again for appliance repair. They are great communicators, come on time, review the situation, spell out the options and do a great job. This repair was on a Sears Kenmore Gas Dryer, where the drum had stopped turning. A new belt was needed and I asked to have the unit completely cleaned at the time and Ivan did a great job, pulling out some lodged lint in the trap, while cleaning. A great job.
Description of Work: Repairing Dryer Drum - Not Turning and Complete Dryer Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Response from AA Best Appliance Service
We are highly appreciative for letting us be of service to you and your appliances. And will do it again when the need rises Happy holidays to you and your family and thank you again
Brian C.
11/2019
5.0
appliance repair
+ -1 more
Excellent. The technician arrived on time at 2PM (set for between 2PM and 4PM). He was able to diagnose the problem of blocked pipes between the dishwasher and the drain and fixed the problem. He tested it and we verified that the problem had been fixed. The price charged was reasonable for the work done. I would recommend this company
Description of Work: Repair to dishwasher that was not draining
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from AA Best Appliance Service
Thank you for letting us be at your service and we are very glad that all is working as it should. And may your holidays be as merry as well
Gary S.
11/2019
5.0
appliance repair
+ -1 more
The repairmen arrived on time and promptly repaired my broken dishwasher (which hadn't worked in 15 years). The repair took less than 30 minutes. The price was very reasonable and the service was courteous and efficient. I recommend them highly and without any reservation.
Description of Work: Repair of broken dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from AA Best Appliance Service
Thank you for let in us know that you were satisfied with our performance and as usual we try our BEST to please your appliance repair needs in a manner that is done to please your repair needs. Happy holidays to you and a happy new year
Scott B.
11/2019
5.0
appliance repair
+ -1 more
Excellent. Arrived on time. Extremely knowledgeable and professional. Highly recommend.
Description of Work: Needed to reconnect dryer to vent.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning,
Heating and Air Conditioning
FAQ
AA Best Appliance Service is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 9:00 AM - 1:00 PM
AA Best Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, AA Best Appliance Service offers free project estimates.
Yes, AA Best Appliance Service offers eco-friendly accreditations.
No, AA Best Appliance Service does not offer a senior discount.
No, AA Best Appliance Service does not offer emergency services.
Yes, AA Best Appliance Service offers warranties.
AA Best Appliance Service offers the following services: Large appliance repair for dishwashers, washers, dryers, garbage disposers, central air, refrigerators, freezers, gas and electric ovens, ranges & cooktops.
We do not do appliance installation work, window air conditioners , microwaves, , Mile products