AA Best Appliance Service

THEY COMPANY WAS FAIRLY PRICED AND REAL HELPFUL.

OVERALL, A GOOD EXPERIENCE. $39 WAS PRICE OF SERVICE CALL, WHICH ENDED UP BEING A BIT STEEP FOR WHAT ENDED UP JUST BEING A RELIT PILOT. HE WAS RESPONSIVE IN THE SENSE THAT HE WAS ABLE TO PROVIDE A SAME-DAY APPOINTMENT, BUT ENDED UP BEING ABOUT 20 MINS LATE (HE CALLED 15 MINUTES AFTER APPOINTMENT TIME). WOULD CONSIDER COMPANY AGAIN FOR FUTURE WORK.

IVAN WAS PROMPT, POLITE AND FUNNY. HE WAS HAPPY TO EXPLAIN THE PROBLEM WITH OUR OVEN AND SHARED SOME GENERAL KNOWLEDGE ON HOW TO MAINTAIN OUR OTHER APPLIANCES. (WE JUST MOVED INTO A NEW HOUSE AND ARE STILL DISCOVERING OUR NEW APPLIANCES' GLITCHES.) HE GAVE US OPTIONS FOR SOLVING THE PROBLEM, WHICH ALLOWED US TO CHOOSE A LESS EXPENSIVE FIX RATHER THAN SPENDING MORE MONEY THAN WE'D LIKE ON AN APPLIANCE WE PLAN TO REPLACE SOON. GREAT JOB OVERALL.

IVAN IS VERY STRAIGHTFORWARD AND PRACTICAL IN HIS APPROACH TO REPAIRS. HE'S WORKED ON A NUMBER OF APPLIANCES FOR US--SOME AFTER OTHERS EITHER SAID THE APPLIANCE COULDN'T BE FIXED, OR QUOTED A COST THAT WAS MORE THAN THE ORIGINAL PRICE OF THE APPLIANCE. HE IS A GEM! I WHOLEHEARTEDLY RECOMMEND HIM.

MR. VELEZ ANSWERED MY CALL PROMPTLY AND CAME RIGHT AWAY. HE REPLACED THE TIMER, BUT THE DRYER STILL WASN'T WORKING PROPERLY. WHEN I CALLED, AGAIN HE CAME PROMPTLY AND THIS TIME REPLACED THE SENSOR AND THE THERMOSTAT AT NO EXTRA CHARGE. HE SAID ''THE CUSTOMER MUST BE SATISFIED.'' I WILL DEFINITELY USE HIM AGAIN IN THE FUTURE AND REFER HIM TO MY FRIENDS. MR. VELEZ ARRIVED AHEAD OF TIME, WAS VERY CORDIAL AND HIS PRICE WAS VERY REASONABLE CONSIDERING THE AMOUNT OF WORK PERFORMED.

I FELT THE EXPERIENCE WAS VERY POSITIVE AND THE COMPANY WAS VERY EXPERIENCED. HE WAS POLITE AND WORKED QUICKLY.

THE REPAIRMAN TOOK CARE OF THE PROBLEM EFFICIENTLY. HE EXPLAINED HIS WORK CLEARLY.

CAME THE MORNING AFTER I CALLED, ARRIVED EXACTLY ON TIME. REALLY PLEASANT AND REASONABLE.

I HAD TWO PROBLEMS WITH THE DRYER AND HE ONLY FIXED ONE ISSUE. WE JUST MIS-COMMUNICATED ABOUT THE SECOND PROBLEM. AFTER REALIZING HOW MUCH THE NEW FIX WOULD COST, WE DECIDED TO JUST BUY A NEW DRYER.

THEY WERE FRIENDLY, QUICK, PROMPT, AND EFFICIENT. I WOULD DEFINITELY HIRE THEM AGAIN IF NEEDED.

IVAN TRIED TO FIX THE UNIT SO THAT WE DID NOT HAVE TO BUY A NEW ONE, HOWEVER HE WAS VERY UNCERTAIN ABOUT WHETHER HE WAS REPAIRING IT RIGHT. HE ALSO CHARGED FOR PROBLEMS HE CREATED (SPLASHING WATER IN THE WHOLE KITCHEN BECAUSE HE DID NOT TIGHT A NUT ENOUGH). WE ENDED UP DISCOVERING TWO HOURS LATER (AFTER HE HAD LEFT) THAT WE SHOULD REPLACE THE DISHWASHER. WITH OTHER COMPANIES I GET A BETTER ESTIMATE OF WHETHER SOMETHING IS FIXABLE. KNOWING ALL THIS, IN A DESPERATE CASE I MIGHT CALL THEM AGAIN.

IVAN WAS PLEASANT, COURTEOUS AND PROMPT. HE SCHEDULED AN APPOINTMENT WITHIN HOURS AND CALLED TO INFORM US WHEN HE WAS DELAYED. HE ARRIVED PROMPTLY AT THE NEW APPOINTMENT TIME, DIAGNOSED THE PROBLEM QUICKLY AND FIXED IT WITHIN MINUTES AT AT REASONABLE PRICE. WE WILL DEFINITELY USE THIS COMPANY AGAIN.

OWNER WAS ON TIME, REASONABLY PRICED, VERY FRIENDLY. THEY CAME AND REPLACED THE PART PROMPTLY, WITH NO WAITING ON PARTS. STOVE WORKS MUCH BETTER NOW.

VERY KNOWLEDGEABLE, AND FRIENDLY. GAVE ME SOME GOOD ADVICE.

IVAN WAS ON TIME, EXCELLENT WITH THE TENANT, HONEST AND FAIR WITH ME, THE LANDLORD. I WILL BE CALLING AGAIN TODAY FOR MORE SERVICE.

IVAN WAS AT MY HOUSE IN LESS THAN AN HOUR. HE WAS VERY FRIENDLY AND HELPFUL. MENTION THE ANGIE'S LIST COUPON.

AA WAS ON TIME, KNOWLEDGEABLE, COURTEOUS, ETC. PRICE WAS 10% ABOVE QUOTE FOR SAME WORK BY ANOTHER FIRM.

IVAN FIXED IT WITHIN 5 MINUTES. I SHOULD HAVE CALLED HIM 4 MONTHS AGO! HE WAS GREAT WITH MY TWO VERY CURIOUS AND IN THE WAY CHILDREN.

I WOULD USE THIS COMPANY AGAIN WITHOUT RESERVATION.

IVAN WAS GREAT. I HAD STARTED A FAMILY DINNER WHEN MY FUSE BLEW. THIS WAS A BELATED MOTHERS DAY ALREADY, I HATED TO HAVE TO CANCEL TWICE. NOT ONLY DID IVAN RETURN MY CALL QUICKLY, HE CAME WITHIN AN HOUR! ANOTHER ANGIE'S LIST COMPANY CLAIMED THAT VIKINGS COULDN'T BE REPAIRED BY THEM BECAUSE THEY WERE CONSIDERED TO BE A COMMERCIAL APPLIANCE. I WAS VERY PLEASED OVERALL AND WOULD HIGHLY RECOMMEND.

EXCELLENT, KNEW HIS STUFF. FIRST, WE HAD ANOTHER COMPANY OUT AND THEY ADVISED US THAT IT WAS NORMAL FOR SOME FREEZERS TO HAVE MELTED ICE CUBES, ICE CREAM AND FOOD GOING BAD IN HOT WEATHER. WE CALLED AA ON A FRIDAY NIGHT AND HE CAME ON SATURDAY MORNING. EVEN THOUGH HE EXPLAINED WHY THE REPAIR WAS SO COSTLY (OLD FRIDGE) WE STILL WERE SURPRISED BY THE PRICE, BUT OUR FRIDGE IS WORKING AND HE WAS A GREAT GUY. SO 2 THUMBS UP!

THE VERY BEST OF ANY APPLIANCE REPAIR FIRMS I HAVE EVER DONE BUSINESS WITH. IVAN WAS PROFESSIONAL, CONSCIENTIOUS, THOROUGH, ACCURATE, HONEST AND EXCEPTIONALLY EFFICIENT. HE REVIEWED APPLIANCE SAFETY AND DISCUSSED WORK I MIGHT DO MYSELF TO IMPROVE THE RANGE, WHICH I HAVE DONE. I WELCOME THIS OPPORTUNITY TO GIVE MY APPRECIATION, RECOMMENDATION AND THANKS.

I HAVE UTILIZED IVAN'S SERVICES IN THE PAST AND AM ALWAYS PLEASED WITH THE WORK PERFORMED. HE SCHEDULES HIS JOBS IN TWO HOUR INTERVALS, SO YOU CAN ANTICIPATE HIS ARRIVAL AND DON'T HAVE TO WAIT AROUND ALL DAY. IVAN IS PROMPT, PROFESSIONAL, FRIENDLY, AND VERY KNOWLEDGEABLE ABOUT ALL TYPES AND MODELS OF APPLIANCES. IT'S NOT EASY TO FIND SOMEONE WILLING TO FIX WINDOW AIR CONDITIONERS OR VINTAGE STOVES. THE COST IS ALWAYS REASONABLE AND THE COMPANY OFFERS A 10% COUPON ONLINE AND IN THE ANGIE'S LIST BOOK.

THE GENTLEMAN WHO I DEALT WITH WAS WONDERFUL! I CALLED AT 4 PM ON A FRIDAY AND HE APOLOGIZED FOR NOT BEING ABLE TO MAKE IT OUT THAT DAY. (HE OFFERED TO COME SATURDAY, BUT I OPTED FOR MONDAY.) HE GAVE ME A TWO HOUR WINDOW WHEN I MADE THE APPOINTMENT AND CALLED TO TELL ME HE WAS ON HIS WAY THE DAY OF THE APPOINTMENT,(WITHIN THE FIRST HR). HE FIXED THE PROBLEM QUICKLY AND EFFICIENTLY, AND CLEANED UP AFTER HIMSELF. HE ALSO EXPLAINED EXACTLY WHAT WAS WRONG AND HOW HE FIXED IT. I WOULD HIGHLY RECOMMEND HIM.

IVAN EXPLAINED HOW THE FREEZER MUST STAY COLD ENOUGH FOR ICE MAKER TO CALL FOR WATER, THAT FREEZER DOORS WERE LEAKING BECAUSE OF DOOR MISALIGNMENT, FRIDGE WAS NOT LEVEL AND HAD A LEAKING GASKET. THE DIAGNOSES WOULD HAVE BEEN WORTH THE SERVICE CALL, BUT HE ALSO REPAIRED AND ADJUSTED AS NEEDED. HE CAME EXACTLY ON TIME ON THE APPOINTED DAY (NEXT BUSINESS DAY FROM DAY OF REQUEST), SOLVED MY PROBLEM QUICKLY, AT A REASONABLE PRICE AND MADE NO MESS, FUSS OR BOTHER. WHAT MORE CAN YOU ASK OF A REPAIR COMPANY?