AA Best Appliance Service

ON TIME, PLEASANT, AND POLITE WITH A SENSE OF HUMOR.

RESPONDED QUICK AND DID THE JOB. HE USED THE ANGIE'S COUPON FROM THE INTERNET FOR 10% OFF.

OVERALL A WONDERFUL EXPERIENCE...ON TIME, COURTEOUS, KNOWLEDGEABLE, AND REASONABLY PRICED.

IVAN WAS PROFESSIONAL, POLITE, AND FAST TO REPAIR THE WASHER. I JUST WISH HE DIDN'T GIVE A TWO HOUR WINDOW TO ARRIVE - BUT THAT'S NOT BAD COMPARED TO OTHER DELIVERY/REPAIR SERVICES.

IVAN CAME OUT TO TAKE A LOOK AT OUR 1940'S ELECTRIC GAS STOVE. HE IMMEDIATELY INFORMED ME THAT HE WOULD HAVE TROUBLE GETTING PARTS BUT WAS ABLE TO GET THE RIGHT SIDE HEATING AGAIN. HE ALSO DIAGNOSED THAT THE THERMOSTAT WAS RUNNING APPROX. 100 DEGREES TOO HOT. HE IS GOING TO INVESTIGATE SOME PART OPTIONS FOR US TO CONSIDER VS. ANTIQUE REFURBISHING.

I WAS VERY PLEASED WITH AA BEST. AFTER I SPOKE TO SOMEONE ON THE PHONE AND MADE AN APPOINTMENT, THE REPAIRMAN CAME OUT ON A SATURDAY AT THE TIME SCHEDULED, LOOKED AT THE DRYER AND TOLD ME HE NEEDED TO ORDER A PART AND MADE ARRANGEMENTS TO RETURN THE FOLLOWING TUESDAY EVENING TO INSTALL IT. HE SHOWED UP PROMPTLY ON TUESDAY AND QUICKLY MADE THE REPAIR.

A+ -- THOROUGH, ON TIME, PERSONABLE AND HELPFUL... TOP RATING TO IVAN!

I CALLED IVAN AT ABOUT 2:30 ON A WEEKDAY AFTERNOON, AND HE WAS ABLE TO COME OUT LATER THAT DAY. HE DID GOOD WORK AT A REASONABLE PRICE. I WILL DEFINITELY USE HIM IN THE FUTURE. HE'S QUITE A CHARACTER!

VERY KNOWLEDGEABLE AND HELPFUL. ON TIME. GREAT EXPERIENCE.

EXCELLENT, PROMPT, COURTEOUS AND DID A GREAT JOB. WE HAVE USED AA IN THE PAST BECAUSE OF THIS GREAT SERVICE, AND WE WILL USE HIM AGAIN.

I CALLED IN THE MORNING AND HAD AN APPOINTMENT FOR THAT EVENING. IVAN WAS VERY EFFICIENT, KNEW EXACTLY HOW TO REPAIR THE PROBLEM AND WAS A DELIGHT WHILE HE WORKED! HIGHLY RECOMMEND THIS COMPANY.

I'VE USED OTHER SERVICE COMPANIES AND HAD NEGATIVE EXPERIENCES. THIS WAS A PLEASURE. PROMPT SCHEDULING AT MY CONVENIENCE. ON TIME. LOWEST PRICING. POLITE. I'M VERY HAPPY.

THE SERVICE TECH CAME OUT FOR A SERVICE CALL ON OUR BROKEN WASHER AND DRYER. ONCE HERE, HE LOOKED AT THE WASHER, DIAGNOSED THE PROBLEM AND ADVISED US THAT IF WE WANTED TO SAVE SEVERAL HUNDRED DOLLARS WE COULD PROBABLY GET IT REPAIRED UNDER WARRANTY. IN ADDITION HE SAID THAT WE COULD PROBABLY FIX THE DRYER WITH A SIMPLE SOCKET MOUNTED TIMER FOR JUST A FEW BUCKS. HE WAS REALLY HELPFUL, NICE, PROFESSIONAL AND SAVED US A LOT OF MONEY. HE WAS HONEST AND THAT IS THE MOST IMPORTANT THING TO ME IN THIS BUSINESS.

CALLED AT 8:00 MONDAY MORNING AND WAS ABLE TO SCHEDULE AN APPOINTMENT FOR THAT AFTERNOON. HE SAID HE WOULD CALL ABOUT 20 MINUTES BEFORE HE CAME, AND HE DID. CAME AT 2:15 AND STAYED UNTIL 4:15. HE WAS POLITE, NEAT, EFFICIENT, AND CARRIED THE TOOLS AND PARTS NEEDED FOR MY REPAIRS. I USED MY ANGIE'S LIST 10% COUPON WHICH REDUCED THE LABOR CHARGE FROM $215 TO $193, PLUS A $39 SERVICE CHARGE/DIAGNOSTICS. I WAS PLEASED WITH THE SERVICE AND I THINK HE MAY HAVE SAVED MY REFRIGERATOR FROM A SLOW DEATH FROM 12 YEARS OF NOT CLEANING THE FILTER!

PROMPT, COURTEOUS, AND REASONABLY PRICED.

WHEN I CALLED I LEFT A MESSAGE ON AN ANSWERING MACHINE, BUT WAS CALLED BACK WITHIN A 1/2 HOUR. SINCE I HAD LEFT ALL OTHER INFORMATION ON THE ANSWERING MACHINE, THE ONLY QUESTIONS WERE 'WHAT COLOR KNOB DO YOU NEED AND WHEN CAN I COME?'. WITHIN THE NEXT HALF HOUR THE SERVICE MAN WAS AT MY HOUSE, AND QUICKLY INSTALLED A COMMERCIAL KNOB MUCH STRONGER THAN THE ORIGINAL.

JOB 1: IVAN CAME WHEN HE SAID HE WOULD. THE WORK WAS DONE CAREFULLY. HE ALSO OILED THE MOTOR WHICH WAS DRY. HE TESTED THE WASHER AFTER COMPLETING AND FOUND THAT IT WAS SHAKING AND NOISY MORE THAN EXPECTED, SO IVAN PUT NEW SHOCK ABSORBERS IN AND RETESTED. I WAS NOT CHARGED FOR THIS EXTRA WORK. EVERYTHING WORKED WELL WHEN HE LEFT. JOB 2: THIS IS THE SECOND TIME I HAVE USED THIS COMPANY THE COMPANY REPRESENTATIVE CAME PROMPTLY. IT WAS WHILE HE WAS WORKING ON THE WASHER THAT I REALIZED THE REFRIGERATOR NEEDED ATTENTION. AFTER FINISHING WITH THE WASHER HE DIAGNOSED THE FREEZER/REFRIGERATOR PROBLEM AS LACK OF FREON. HE HAD TO MAKE A SECOND TRIP THAT DAY, BECAUSE HE DID NOT HAVE THE PROPER FREON IN HIS TRUCK. ALTHOUGH I OFFERED TO PAY HIM FOR THE EXTRA TIME HE REFUSED TO INCREASE THE QUOTED PRICE TO COVER IT. I WILL USE THIS COMPANY AGAIN IF THE NEED ARISES.

I WAS VERY IMPRESSED! HE WAS VERY HONEST AND NICE, AND CHARGED ME FOR WHAT HE HAD ACTUALLY DONE, NOT WHAT HE ORIGINALLY THOUGHT WAS THE PROBLEM.

MR. VELEZ WAS PROMPT AND POLITE. HE HAD THE PART AND WAS ABLE TO COMPLETE THE REPAIR THE SAME DAY. HE ALSO KNEW EXACTLY WHAT WAS WRONG WITH THE DRYER IMMEDIATELY (I SUPPOSE I SHOULDN'T BE THAT IMPRESSED, BUT I WAS!).

IVAN WAS GREAT - HE ASKED A LOT OF QUESTIONS BEFORE HE CAME OUT, JUST TO MAKE SURE THAT IT WASN'T A FEW COMMON PROBLEMS WITH OUR TENANT'S STOVE, WHICH WASN'T WORKING PROPERLY. SINCE HE FIGURED OUT THE PROBLEM QUICKLY ONCE HE GOT HERE, WE TALKED ABOUT OTHER ISSUES OUR APPLIANCES MIGHT HAVE, SINCE I PAID THE $59 TRIP CHARGE. HE WAS VERY HELPFUL.

NO PROBLEMS AT ALL. WILL USE AGAIN, WITHOUT A SECOND THOUGHT.

GOOD EXPERIENCE OVERALL. EASY TO SCHEDULE, FAST SERVICE, GOOD RESULTS.

AA SHOWED UP ON TIME, WAS POLITE, AND REASONABLY PRICED. AA DIDN'T TRY TO ''SELL'' SERVICES I DIDN'T NEED OR WANT. $39 CHARGED AS ''INSPECTION'' FEE OR SERVICE CHARGE, $30 FOR CLEANING VENTS, ETC.

THIS WAS ONE OF THE BEST REPAIR EXPERIENCES I'VE EVER HAD. IVAN WAS EFFICIENT AND INFORMATIVE. HE ARRIVED ON TIME, WORKED QUICKLY, AND WAS ON HIS WAY IN LESS THAN 30 MINUTES. HE WAS PERSONABLE AS WELL. I'VE ALREADY REFERRED FRIENDS TO AA BEST APPLIANCE REPAIR, AND WILL USE THIS COMPANY AGAIN.

IVAN WAS EXTREMELY KNOWLEDGEABLE, EXPERIENCED, TRUSTWORTHY, AND REASONABLY PRICED. HE CALLED US BACK WHEN HE SAID HE WOULD AND WAS RIGHT ON TIME FOR HIS APPOINTMENT. YOU COULD TELL THAT HE REALLY ENJOYS WHAT HE'S DOING. HE HAS A GREAT SENSE OF HUMOR TOO!