AA Best Appliance Service

On time, explained what he was doing, had all necessary parts, good price.

Ivan was very pleasant, seemed to like his work, and was very knowledgeable about various brands of dishwashers. I had no complaints about the charge. I will feel comfortable about recommending him to others and to use him again in the future.

Ivan was here at 9:30, and immediately diagnosed the problem as a broken fan motor. He was able to replace it with a motor he had in his van. Ivan was very professional, gave us the credit on the discount he was offering plus a senior discount of 5%. I would use his company again.

IVAN RESPONDED TO MY VOICE MAIL IMMEDIATELY. SINCE IT WAS AFTER 5:00, I DID NOT EXPECT HIM UNTIL THE NEXT DAY, BUT HE CAME IMMEDIATELY IN SPITE OF HIS BUSY SCHEDULE. THIS IS MY SECOND VERY POSITIVE EXPERIENCE WITH IVAN, AND I WILL BE USING HIM AGAIN IF NECESSARY.

I WAS REALLY SURPRISED THAT IVAN COULD GET ME THE NEW PART AND INSTALL IT THE SAME DAY. HE MADE SURE THE NEW ICEMAKER WENT THROUGH A FULL CYCLE BEFORE LEAVING TO ENSURE THERE WERE NO LEAKS. HE FOUND A FROZEN BLOCKAGE IN THE WATER LINE THAT WAY AND FIXED IT. HIS WAS PROMPT AND HE HONORED MY ANGIE'S LIST COUPON EVEN THOUGH I HADN'T PRINTED IT OUT.

IVAN SAVED THE DAY. THEY WORKED LATE ON A FRIDAY NIGHT TO REPAIR A WASHING MACHINE. THEY WILL BE MY FIRST CALL FROM NOW ON.

GREAT! ABSOLUTELY NO COMPLAINTS. IVAN MADE THE APPOINTMENT ON SHORT NOTICE, ARRIVED ON TIME, WAS FRIENDLY, AND WORKED EFFICIENTLY. WHEN HE DISCOVERED HE DIDN'T HAVE THE PART HE NEEDED TO REPAIR MY REFRIGERATOR, HE WENT OUT, FOUND THE PART, AND QUICKLY RETURNED.

GREAT. IVAN ATTEMPTED TO FIX MY DISHWASHER, BUT AFTER INSTALLING A NEW PART, DISCOVERED THAT THE DAMAGE WAS MORE EXTENSIVE THAN HE ORIGINALLY THOUGHT. BECAUSE A REPAIR WOULD HAVE COST ALMOST AS MUCH AS A NEW DISHWASHER, HE RECOMMENDED THAT HE NOT PERFORM THE WORK. AFTER ALL OF HIS WORK, HE ONLY CHARGED ME FOR A SERVICE CALL. AND, HE GAVE ME FREE ADVICE ON A MALFUNCTIONING STOVE. HE WAS VERY NICE, AND NICE TO MY 2-YEAR-OLD AS WELL.

I HAVE USED THIS SERVICE BEFORE & CONTINUE TO BE IMPRESSED BY THE PUNCTUALITY, PROFESSIONALISM, & GOOD SERVICE. MY REPAIRS WERE CONDUCTED QUICKLY BY AN AMIABLE & KNOWLEDGEABLE REPAIR PERSON. I WILL CALL THEM AGAIN WHEN ANY APPLIANCE NEEDS REPAIRING.

AA BEST CAME OUT AND ADDRESSED ALL THREE PROBLEMS AT ONCE. HE WAS ABLE TO FIX THE ICE MAKER AND THE STOVE TOP THAT DAY. HE DISASSEMBLED THE DRYER AND FOUND THE SOURCE OF THE PROBLEM AND SCHEDULED A TIME TO COME BACK AND INSTALL A NEW MOTOR. AA BEST IS TRUSTWORTHY, PROMPT, GREAT SERVICE AND RELIABLE.

PLEASANT EXPERIENCE, PROMPT SERVICE.

REPAIRMAN WAS PLEASANT AND EFFICIENT. THE DISHWASHER IS WORKING BEAUTIFULLY NOW. I HAVE USED AA IN THE PAST AND WILL CONTINUE TO DO SO IN THE FUTURE.

I FOUND AA BEST THROUGH ANGIE'S LIST, AND ALL OF THE POSTINGS GAVE ME A GOOD IDEA OF WHAT TO EXPECT. IVAN WAS ON TIME, AND HE BROUGHT SOME PARTS HE THOUGHT HE MIGHT NEED BASED ON OUR PHONE CONVERSATION. I APPRECIATED HIS PREPAREDNESS. AFTER HE FIXED THE DRYER--IT RUNS LIKE A CHARM NOW--HE EXPLAINED SOME MAINTENANCE TIPS FOR MY MAKE AND MODEL. I APPRECIATED THE TIME HE TOOK TO EXPLAIN THE REPAIR AND PROVIDE SERVICE TIPS. HE AND I DISCUSSED THAT HE ALSO CLEANS FURNACES AND AIR CONDITIONERS. HIS ESTIMATE IS HALF THE COST OF WHAT I CONTRACT THE HVAC COMPANY FOR SERVICING (I HAVE A 10 YEAR RELATIONSHIP WITH THEM). I WILL HAVE IVAN DO OUR NEXT ANNUAL CLEANING. I WILL HIRE HIM AGAIN.

SERVICE WAS PROMPT, FAST, PROFESSIONAL IN EVERY RESPECT. I WOULD DEFINITELY USE THIS COMPANY AGAIN.

AA BEST AGREED TO COME MUCH SOONER THAN OTHERS WE CALLED AND THEY WERE MUCH MORE REASONABLY PRICED IN TERMS OF WHAT THEY CHARGED JUST TO WALK THROUGH THE DOOR. HOWEVER, WE WOULD HAVE REALLY APPRECIATED IT IF HE WOULD HAVE SIMPLY ASKED US OVER THE PHONE IF WE TRIED THE ON/OFF SWITCH. IT SOUNDED LIKE CASES OF THE SAME SCENARIO WERE NOT UNCOMMON FOR HIM SO WE WERE A BIT PEEVED ABOUT IT. YET, AT THE SAME TIME, WE WERE RELIEVED AND THANKFUL FOR HIS PROMPT RESPONSE TO OUR CALL AND HIS REASONABLE "WALK-THROUGH-THE-DOOR" PRICE. WE WOULD CALL HIM AGAIN IF NEEDED IN THE FUTURE.

HE WAS ON TIME, FRIENDLY, FIXED EVERYTHING AND ADVISED US THAT WE DID NOT NEED TO REPLACE THE 2 APPLIANCES AT THIS POINT IN TIME. AND HE ACCEPTED THE ANGIE'S LIST COUPON!

IVAN WAS GREAT TO WORK WITH AND EXTREMELY ACCOMMODATING. HE WAS ABLE TO CALL WHEN HE WAS IN THE NEIGHBORHOOD SO WE DIDN'T HAVE TO SIT AROUND WAITING ON A DAY WHEN WE HAD KIDS CLASSES AND DR. APPT'S TO WORK AROUND. HE WAS FRIENDLY, CHEERFUL AND A JOY TO BE AROUND. OUR TWO TODDLERS LOVED HIM, THE 15 MONTH OLD KEPT BLOWING HIM KISSES WHEN HE WAS LEAVING. HE WAS COMFORTABLE WITH OUR BIG CHOCOLATE LAB THAT THE A/C REPAIRMAN COMPLAINED ABOUT THE DAY BEFORE. IT WAS OBVIOUS HE KNEW HIS STUFF AND ASSURED US THAT THE WASHER WAS WORTH KEEPING. WILL CALL HIM BACK WHEN IN NEED OF OTHER REPAIRS AND WILL RECOMMEND HIM TO FRIENDS AND FAMILY.

WE CALLED LATE ON A SUNDAY NIGHT AND LEFT A MESSAGE (WE WERE NOT EXPECTING AN IMMEDIATE RESPONSE, SINCE IT WAS, AFTER ALL, THE WEEKEND). HOWEVER, BY THE TIME OUR CALL WAS FINALLY RETURNED ON WEDNESDAY NIGHT, WE HAD LOCATED SOMEONE ELSE WHO NOT ONLY RETURNED THE CALL, BUT WHO COMPLETED THE JOB. VERY UNEXPECTED TARDINESS IN RESPONSE FROM AN "A" RATED SERVICE PROVIDER.

MY EXPERIENCE WITH AA BEST WAS EXCELLENT. IVAN WAS ABLE TO COME THE DAY AFTER I CALLED. HE WAS PROMPT, POLITE, AND PROFESSIONAL. HE FIXED THE PROBLEM WITH THE DISHWASHER. I WILL USE AGAIN FOR APPLIANCE REPAIR.

CALLED ONE AFTERNOON AND IVAN RESPONDED PROMPTLY, PROVIDING US WITH A TWO HOUR WINDOW IN THE MORNING. HE SHOWED UP AT THE BEGINNING OF THE WINDOW. HE WAS EXTREMELY PROFESSIONAL AND GOOD-NATURED. USED ANGIE'S LIST COUPON. ($49 DIAGNOSTIC/SERVICE CHARGE + $60 FLAT RATE REPAIR)

I CALLED IN THE MORNING AND THEY WERE WILLING TO COME OUT IN THE MORNING. SINCE I WAS AT WORK, I ASKED THEM TO COME IN THE AFTERNOON. HE PROMISED TO BE THERE BETWEEN 2-4 AND ARRIVED JUST AFTER 2. HE WAS FRIENDLY, POLITE, AND EFFICIENT. HE TOLD ME WHAT THE PROBLEM WAS, FIXED IT, AND SUGGESTED A VINEGAR RINSE OF THE WASHER TO MAKE SURE THE DIRT WAS OUT OF THE MACHINE.

I CALLED IVAN ABOUT 9:00 AM ON A MONDAY AND HE SAID HE COULD BE THERE THAT DAY BETWEEN 10 - 12, I WASN'T PREPARED FOR SUCH PROMPT SERVICE AND ASKED HIM TO DELAY UNTIL LATER. HE SAID HE WOULD ARRIVE BETWEEN 12- 2. HE ARRIVED AT 12:00 AND REPLACED THE DEFECTIVE OVEN PART QUICKLY. SINCE IT IS AN OLD STOVE, REPAIR COMPANIES IN THE PAST HAVE TRIED TO SELL MY MOTHER-IN-LAW A NEW STOVE INSTEAD OF ADDRESSING THE PROBLEM BUT IVAN REPAIRED THE OVEN WITHOUT THE SALES PITCH.

IVAN, THE REPAIRMAN, WAS VERY FRIENDLY AND ANSWERED EVERY QUESTION I ASKED, THOROUGHLY. HE EXPLAINED WHAT EXACTLY HE WAS DOING AND HOW THE REPAIR WOULD SOLVE THE PROBLEM. PLUS HE OFFERED GREAT INSIGHT ON COMMERCIAL WASHERS IN GENERAL, PROS AND CONS OF REPLACING VERSUS REPAIRING, AND EXPLAINED TO ME HOW TO LEVEL THE WASHER. OVERALL, I WAS VERY PLEASED WITH THE JOB HE DID, AND WOULD NOT HESITATE TO ASK HIM BACK IN THE FUTURE, FOR OTHER APPLIANCE REPAIRS!

I CALLED ON A MONDAY MORNING BECAUSE OUR FRIDGE/FREEZER STOPPED COOLING ON SUNDAY. A SERVICEMAN WAS ABLE TO COME THE SAME DAY. HE TOLD US WHAT WAS WRONG AND SAID THAT IT PROBABLY WASN'T WORTH REPAIRING AND THAT WE WOULD BE BETTER OFF BUYING A NEW ONE. HE SEEMED VERY KNOWLEDGEABLE. SO, WE JUST PAID FOR THE SHOW UP/EVALUATION CHARGE. I WAS IMPRESSED THAT THEY CAME THE SAME DAY I CALLED.

I WOULD WAIT TILL OTHER PEOPLE HAVE HAD THE SAME EXPERIENCE.