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AA Best Appliance Service

Appliance Repair, Appliance Repair - Small, Dryer Vent Cleaning,

About us

We have over 35years servicing the Chicago market and surrounding suburbs. AA Best Appliance.com Service has 2 employees, and uses No sub-contractors. Repairs and labor is warratied Cost is determined by the scale of the job. service call fee is applied to job if parts are used on the repair Service & troubleshooting fee applies. Super Service Awards winning every year and over 10 years with Angie's List. We accept Cash/ Check /Chase QuickPay, Zelle, Venmo and Apple pay. We speak Spanish and Italian lenguages and are ready to serve you today.

Business highlights

39 years of trusted experience
Minority Owned & Operated
Veteran Owned & Operated
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Large appliance repair for dishwashers, washers, dryers, garbage disposers, central air, refrigerators, freezers, gas and electric ovens, ranges & cooktops.

Services we don't offer

We do not do appliance installation work, window air conditioners , microwaves, , Mile products

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$ 30 off



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9948 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 601-625 of 948 reviews

JASON L.
05/2006
5.0
appliance repair
  + -1 more
They were fast, on time for my appointment, and friendly. He made a special trip to obtain a necessary part for my refrigerator and returned the same day -- at rush hour! Fantastic.
Description of Work: Diagnosed a problem with the refrigerator/freezer and replaced a computer board as well as fan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$399

BOYD R.
05/2006
5.0
appliance repair
  + -1 more
Problems were diagnosed and repaired quickly.
Description of Work: Troubleshot and repaired washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from AA Best Appliance Service
WE REPLACED A COMPUTER BOARD AND THE MOTOR FOR A NEPTUNE WASHER...COSTLY PARTS.

BARBARA R.
04/2006
5.0
appliance repair
  + -1 more
The guy was wonderful. He could of said we needed to buy a new fridge but he asked for a hair dryer and was able to use the hair dryer and a saw to fix the problem. He did not try to waste my money.
Description of Work: They repaired my refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$172

CAROLYN B.
04/2006
5.0
appliance repair
  + -1 more
They were great, they were right on time.
Description of Work: They repaired a stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Libby K.
04/2006
5.0
appliance repair
  + -1 more
Ivan Velez was on time, knew what he was doing and performed the work quickly and efficiently. I would highly recommend AA Best Appliance Repair.
Description of Work: My 13 year old washing machine needed a new belt for the motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Ken Z.
04/2006
5.0
appliance repair
  + -1 more
The appointment was set for two days after my initial contact. Ivan was on time; pleasant; explained what needed to be done and why. Gave advice on dishwasher and refrigerator maintenance, presumably at no extra charge. I felt that the total cost was reasonable. Sensing my lack of appliance expertise, he could have padded the bill with extra charges for the dishwasher, but he did not. What more could I ask of a service person?
Description of Work: My clothes dryer was taking longer to dry a load, and the machine was making odd noises. Ivan replaced the blower wheel and idler. My dishwasher was idle for years; I did not know if it worked properly. Ivan cleaned the pump, and pronounced the unit functional. The repair charge, minus the 10% discount, was $198.00; adding a diagnostic/service charge of $49.00 brought the total to $247.00. He took a check. Warranty: Parts 1 year; labor 90 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

LAURA M.
04/2006
5.0
appliance repair
  + -1 more
Our 5-year-old dishwasher stopped working and we called Ivan after Sears said they couldn't come for 4 days! Ivan was able to come that same day. He quickly diagnosed the problem and performed a small rewiring to fix it. While he was there I asked if he could also make our clothes dryer stop buzzing when it finished drying and he happily did that as well. He was in and out in about an hour and the price was right. He was courteous and honest. I will call him for any other work we might need. I used his Angie's List coupon so we got a 10% discount as well.
Description of Work: Fixed broken dishwasher and removed buzzing mechanism from clothes dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

Response from AA Best Appliance Service
A WORLD OF THANKS TO YOU FOR USING MY SERVICES.....IVAN V.

Paul G.
04/2006
5.0
water heater repair
  + -1 more
Prompt answer of phone. Prompt arrangement of appointment. Arrived on time, was neat and clean and told us what the issue was. All the way around, an excellent experience.
Description of Work: Repaired water heater that would not light. Thermocouple needed to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

JENNIFER M.
04/2006
5.0
appliance repair
  + -1 more
They were able to come the same day that I called and they fixed our washer. Great service!
Description of Work: Repaired a washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from AA Best Appliance Service
THANK YOU FOR THE USE OF MY SERVICES..HONESTLY..IVAN V.

LYNN B.
04/2006
5.0
appliance repair
  + -1 more
Someone came out on a Saturday with only 2 days notice. He was on time, replaced a few parts immediately and had the dryer back in proper working order with an hour.
Description of Work: Our clothes dryer was not heating properly and things were taking hours to dry.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

BRIAN T O.
04/2006
5.0
appliance repair
  + -1 more
The company sent a pleasant and knowledgeable technician who quickly unlocked the door. He offered to fix the defective autoclean feature for $375, but recommended that we just not use the autoclean feature and apply the money toward a new range. We took his common sense suggestion.
Description of Work: Oven door was locked after an unsuccessful attempt to use the auto-clean feature. The service unlocked the door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

THERESA S.
04/2006
5.0
appliance repair
  + -1 more
We called on a Saturday morning and they fit us in two hours later. The man who came was extremely helpful, friendly and professional. He quickly diagnosed the problem and was happy to explain everything that he was doing. We were extremely impressed and happy with the work. They did it fast and in a very professional manner.
Description of Work: Fixed gas dryer that wasn't creating heated air or turning off on its own. Replaced a fuse and thermostat controls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

MICHELLE R.
03/2006
5.0
appliance repair
  + -1 more
1st time: on time. 2nd time: Running bit late but called to tell me so. Able to get a next day appointment. Very friendly & fair prices. I would use them again & have given their number to others.
Description of Work: Have had them out twice to repair our washer (different issues.) Latest fix: replaced a worn belt & the dryer vent hose.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Celia B.
03/2006
5.0
appliance repair
  + -1 more
Mr. Velez responded promptly to my call (same day). He scheduled the visit for the next day. The technician (Manny Rodriguez) arrived in the promised 2-hour window. He diagnosed the problem and fixed it within an hour. He was very polite, informative, didn't leave any mess. He accepted the Angie's list coupon for a discount on the repair.
Description of Work: My washing machine was not agitating or spinning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Response from AA Best Appliance Service
THANK YOU FOR USING MY SERVICES...IVAN V.

ABIGAIL Y.
03/2006
5.0
appliance repair
  + -1 more
Ivan was extremely pleasant and friendly. He obviously knew what he was doing b/c the next time we used the dishwasher, all of our dishes came out spotlessly. I was very impressed by him, and would recommend him to anyone. He gave us some tips and advice for keeping the dishwasher up to snuff in the future, and made sure that everything was working prior to his departure.
Description of Work: Ivan came to our house to check out our dishwasher which was not working. He spent about 30-45 minutes checking out the machine, and fixing parts. He did not leave until he had checked everything to make sure that it worked well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Response from AA Best Appliance Service
THANK YOU FOR USING MY SERVICES....IVAN V.

Elissa J.
03/2006
5.0
appliance repair
  + -1 more
Ivan was prompt, friendly, efficient and thorough. Price was reasonable. I would highly recommend!
Description of Work: I called because my fridge was not getting cold at all. Ivan came out with SHORT notice; he made space for me on a Saturday when he only was working half a day. He diagnosed the problems, made the repairs very quickly and the fridge has been working since.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

VERA G.
03/2006
5.0
appliance repair
  + -1 more
Ivan was terrific! He returned my call quickly. Showed up for the appointment on time. I found him to be very professional, friendly, and courteous. There is no doubt that we will use AA Best Appliance Repair again.
Description of Work: Repaired old oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DENISE A.
03/2006
5.0
appliance repair
  + -1 more
He was on time, courteous and worked quickly while explaining what needed to be done. He happily explained the current problem and how to prevent other possible future problems with the dryer and our heating system as well. Would definitely recommend AA Best Appliance Repair. Ivan seems very honest and trustworthy.
Description of Work: Ivan came out to fix a dryer that was no longer working. There were 3 things wrong... he fixed them and explained that the pipe leading out from the dryer should be cleaned out once a year. He also checked another dryer as well. Not sure of exact price but between 120 - 150 I believe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

SHUBHRA J.
02/2006
5.0
appliance repair
  + -1 more
Ivan was helpful, efficient, and answered all my questions. He definitely saved us money and I felt I could trust what he told me. He showed me how to check and clean the furnace myself in the future, and helped solve a toilet leak as well.
Description of Work: Replaced panel on oven, icemaker in fridge, and cleaned our furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ELIZABETH D.
02/2006
5.0
appliance repair
  + -1 more
Fabulous service. Very attentive and polite. Explained the settings and didn't try to sell me service that I didn't need. Called to confirm the appointment.
Description of Work: General service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

JAY G.
02/2006
4.0
appliance repair
  + -1 more
Ivan was on time and professional but, when he arrived at our house and saw that the refrigerator was a GE Monogram series, he said he would not work on them because there were too many problems. While he did not charge for his time in coming to the house, he could have asked the make and model when we spoke on the phone so we could have called someone else right away.
Description of Work: NA

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AA Best Appliance Service
THERE IS VERY FEW G.E BUILT IN MONOGRAM REFRIGERATORS AND WE DECIDED NOT TO WORK ON THEM SINCE THEY ARE FULL OF FACTORY UNSOLVED PROBLEMS..SORRY

MEGAN M.
02/2006
5.0
appliance repair
  + -1 more
Ivan was very professional and came within a day of my phone call request. The 12 yr old Maytag dryer was making a squealing noise that was getting increasingly worse over the course of 2 weeks. When he came over, we could not duplicate the sound. He spent a good deal of time trying to replicate it and only charged us for a service call... stating that if the noise returned w/in 2 months he would only charge us an additional parts and labor. This seemed very fair and honest to me. Half an hour after he left, the noise returned although not as loud. He came back out the same day, and even though the sound went away by the time he came back-he took the dryer apart and did the work described. It sounds beautiful and I'm glad he did not mess around with it. I did not shop around for prices, but his rate seemed fair. He also guaranteed his work for 90 days.
Description of Work: Cleaned Maytag dryer for reported squealing noises, no source found. Then returned and lubricated bearings, cleaned and sanded posts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

ANN L.
02/2006
5.0
appliance repair
  + -1 more
I WAS PLEASANTLY SURPRISED AT THE REASONABLE PRICE. HE ARRIVED PUNCTUALLY, AND I WOULD RECOMMEND THEM.
Description of Work: Refrigerator repair on a house call. He diagnosed the problem, which did not require his service, and gave me some tips to avoid the problem. He saved me lots of money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

KEVIN I.
02/2006
5.0
appliance repair
  + -1 more
The repairman was punctual and even though he had to order a part and return to do the work, the work was turned around very quickly.
Description of Work: AA Best Appliance Repair repaired our dryer by installing a new seal on the drum.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from AA Best Appliance Service
LABOR COST WAS ALSO FROM REPAIRING A NOT FIRING COOKTOP. LABOR WAS COMPOUNDED.

Linda B.
02/2006
5.0
appliance repair
  + -1 more
Ivan arrived on time and took care of the whole job in one day. He was polite and business-like.
Description of Work: Ivan replaced the thermostat on my 1940's vintage gas range. I was very glad that he was able to find the part needed for this antique stove and that he knew exactly what to do to replace the old thermostat with the new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$362

Response from AA Best Appliance Service
TO TAKE APART A 60 YEAR OLD OVEN TAKES A LOT MORE TIME THAN A NEWER ONE AND THE PARTS ARE ALSO MORE EXPENSIVE,IF WE ARE ABLE TO LOCATE THEM.

Contact information

4540 N Springfield Ave, Chicago, IL 60625

http://AABESTappliance.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2204882
Trade License Locale
Illinois
Trade License Authority
city of chicago
Trade License Expiration
11/01/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning,
Heating and Air Conditioning

FAQ

AA Best Appliance Service is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 9:00 AM - 1:00 PM

AA Best Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, AA Best Appliance Service offers free project estimates.
Yes, AA Best Appliance Service offers eco-friendly accreditations.
No, AA Best Appliance Service does not offer a senior discount.
No, AA Best Appliance Service does not offer emergency services.
Yes, AA Best Appliance Service offers warranties.
AA Best Appliance Service offers the following services: Large appliance repair for dishwashers, washers, dryers, garbage disposers, central air, refrigerators, freezers, gas and electric ovens, ranges & cooktops.
We do not do appliance installation work, window air conditioners , microwaves, , Mile products

Contact information

4540 N Springfield Ave, Chicago, IL 60625

http://AABESTappliance.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 1:00 PM