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AA Best Appliance Service

Appliance Repair, Appliance Repair - Small, Dryer Vent Cleaning,

About us

We have over 35years servicing the Chicago market and surrounding suburbs. AA Best Appliance.com Service has 2 employees, and uses No sub-contractors. Repairs and labor is warratied Cost is determined by the scale of the job. service call fee is applied to job if parts are used on the repair Service & troubleshooting fee applies. Super Service Awards winning every year and over 10 years with Angie's List. We accept Cash/ Check /Chase QuickPay, Zelle, Venmo and Apple pay. We speak Spanish and Italian lenguages and are ready to serve you today.

Business highlights

39 years of trusted experience
Minority Owned & Operated
Veteran Owned & Operated
Se Habla Español
Family Owned & Operated
Eco Friendly

Services we offer

Large appliance repair for dishwashers, washers, dryers, garbage disposers, central air, refrigerators, freezers, gas and electric ovens, ranges & cooktops.

Services we don't offer

We do not do appliance installation work, window air conditioners , microwaves, , Mile products

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$ 30 off



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9948 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 551-575 of 948 reviews

LISA S.
10/2006
5.0
appliance repair
  + -1 more
AA came out timely and quickly made the repair. When I called him to help fix the stove the next week, he helped me figure out how to fix what was broken over the phone to avoid a service charge.
Description of Work: My son jumped on the dryer door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

LORI S.
10/2006
5.0
appliance repair
  + -1 more
Super friendly and seemed quite knowledgeable. He had difficulty getting the new dishwasher in place because of the oddity of my kitchen floor. Consequently, it took him a lot longer than he expected to install the new one, but he stuck with his original price quoted.
Description of Work: Came out one day to diagnose problem with dishwasher ($49 service call). The electronic control panel was broken and the repair cost was not worthwhile. We purchased a new dishwasher and had him install it ($95 installation). He hauled away the old dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

BARB L.
10/2006
5.0
appliance repair
  + -1 more
Assessed the situation, quickly adjusted a connection and our problem was fixed. Friendly and prompt. Would call again in the future.
Description of Work: Dishwasher inspection and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

MARK T.
10/2006
5.0
appliance repair
  + -1 more
The service was excellent. I called Ivan on a Saturday and he happened to be about 5 minutes away. So he arranged his schedule so he could stop by and look at the dishwasher leak. He repaired the dishwasher that day and came back on Monday to fix the dryer gas leak. He was extremely knowledgeable, friendly, and very efficient. I will definitely use him again if I run into any other appliance issues.
Description of Work: Had a leak on the shell of the dishwasher fixed and had a gas leak on the dryer fixed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274

Response from AA Best Appliance Service
THE TUB ON THE DISHWASHER HAD A BURNED HOLE IN IT; IT WAS EPOXIED TO SAVE IT , AND WE REPLACED A CONTROL GAS VALVE FOR THE DRYER...ON 2 TRIPS.

SCOTT M.
10/2006
5.0
appliance repair
  + -1 more
We have a white elephant of a commercial stove in our house (Garmin). It stopped working;pilot light wouldn't stay lit. No one would agree to fix it. AA Best came out, diagnosed problem, and was able to have the right part within a few days (despite being an unusual and no longer made type of oven). Fixed problem. Expensive, but that is consequence of having this oven and not so much from AA.
Description of Work: Diagnosed problem with, and replaced, thermocouple on our oven.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from AA Best Appliance Service
VERY UNUSUAL AND HARD TO FIND CONTROL SAFETY FOR THIS COMMERCIAL UNIT. PARTS WERE VERY COSTLY. SINCE THEY NO LONGER MAKE THEM, THEY BECOME A HIGHER COMMODITY TO GET THEM. CUSTOMER WAS ADVISED OF COST BEFORE PURCHASING THE NEEDED PARTS TO COMPLETE JOB.

JENNY A.
10/2006
5.0
appliance repair
  + -1 more
From start to finish, the company and its representative were professional, clear, succinct and reasonably priced. None of us know anything about appliances (except that they are not working) and we felt that this company was trustworthy and reliable. We will use them again and plan to put them on our preferred providers list.
Description of Work: Our condo had a washing machine that had been repaired by a non-Angie's List vendor, and about a month later it just stopped working. The AA Best Appliance Repair person came out and told us that the coin slot lever was loose, and this is why the switch was not being pushed to start the wash cycle. He fixed it and now it works perfectly! He also assessed our two dryers for functionality and vent cleanliness.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

URIAH H.
10/2006
5.0
appliance repair
  + -1 more
The only problem was that he had me read the model number of the washer to him over the phone so that he could order the correct part. There was a problem in translation: a 't' was read as a 'b', so he ordered the incorrect timer the first time. As such, he had to make two trips. However, it was still very speedy and got done within two days of the initial phone call. I was also happy that he was able to show up within the promised time, as well as being able to diagnose the problem correctly over the phone without even having to come out for a consultative visit. I would definitely recommend them again.
Description of Work: Our washer had a broken dial where it would just sit and rinse/drain indefinitely and not move forward. The contractor diagnosed the problem over the phone, gave me an estimate for the parts and labor, and then showed up two days later once the part was ordered to do the installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SUSAN E.
10/2006
5.0
appliance repair
  + -1 more
Great service start to finish. Contractor worked within my time schedule, showed up on time. He needed to replace a part for the ice machine which he had with him. Provided tips to keep the ice machine working including making sure the area be cleaned under the fridge every few months. He even put in a dimmer while we waited for the water to start which was not part of the original job. Ivan was very friendly and professional; would not hesitate to use him again.
Description of Work: Ice machine not working in refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

ARLENE W.
10/2006
5.0
appliance repair
  + -1 more
Work was done on time and well. One hose unhooked but Ivan came back to do the repair the same day and knocked off the service fee.
Description of Work: Ivan repaired my broken washing machine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

JAMES K.
10/2006
3.0
appliance repair
  + -1 more
I called him when he didn't show, and he said he had no record of my appointment. He squeezed me in at the end of his day. He took one look at the problem and said he couldn't fix it and that I should call the manufacturer and get it covered by my warranty. He seemed to know what he was talking about and didn't want to gouge me by charging me for temporary repairs that wouldn't end up solving the real problem.
Description of Work: They came to fix the refrigerator, which was not dispensing water.

Rating CategoryRating out of 5
professionalism
5.0
punctuality
2.0

Yes, I recommend this pro

Response from AA Best Appliance Service
THIS WAS A LAST MINUTE APPOINTMENT, AND WE CAME AND FOUND PROBLEMS ON THE COMPRESSOR THAT WAS UNDER WARRANTY SO WE ADVISED THE CLIENT TO CALL MANUFACTURER AT NO CHARGE.

CONNIE W.
10/2006
5.0
appliance repair
  + -1 more
Excellent experience. Immediate response to my call. Efficient and thorough service. Also provided me with preventative maintenance tips.
Description of Work: Freezer was not defrosting and refrigerator would not cool. Timer and thermostat replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

vincent V.
10/2006
5.0
appliance repair
  + -1 more
I called in the morning and left a message. Ivan called me back and was able to come that afternoon to look at the dryer. He found and corrected the problem in less than a half hour. He was courteous and business-like. He cleaned up after himself.
Description of Work: Our clothes dryer was not drying.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

VERA G.
10/2006
5.0
appliance repair
  + -1 more
Ivan was able to repair our dryer very quickly. It needed a new igniter. We have used AA Best Appliance for other repairs and will do so in the future. We highly recommend Ivan/AA Best Repair.
Description of Work: Clothes Dryer Repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JACQUE H.
09/2006
5.0
appliance repair
  + -1 more
Ivan arrived within the time frame he had indicated. He inspected the machines as requested, gave an estimate for repair costs and a recommendation that -- especially for the washer -- it probably wasn't worth repairing. He was thoughtful, polite, prompt, and reasonably priced. I recommend him.
Description of Work: Inspected washer and dryer left by previous owner of our unit, described as "broken", but with no other detail.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

HEATHER Y.
09/2006
5.0
appliance repair
  + -1 more
Ivan came during the prearranged time. He explained what was malfunctioning and the cost to replace the item on the oven. He had the parts available on his truck and efficiently made repairs. With the stove top several options for service were reviewed as Ivan explore the problems. His expertise and ability to think on his feet were quite evident. We ended up agreeing to a plan and he both cleaned and made some adjustments to the stove top. I have nothing but highest praise for Ivan and his work on these projects.
Description of Work: Identified problem and replaced the ignigter on a gas oven. Cleaned and adjusted flame height on a countertop gas stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

ILENE S.
09/2006
5.0
appliance repair
  + -1 more
The serviceman was on time, called to say he was on his way, worked quickly and showed me what was wrong.
Description of Work: The refrigerator was leaking and the ice machine was freezing up and not producing ice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$247

WILLIAM E.
09/2006
5.0
appliance repair
  + -1 more
Came out same day and returned next day with parts. Fixed dishwasher quickly, and did not change estimate even though work took longer because dishwasher could not be pulled out for repair. Would use again.
Description of Work: Replaced broken door cables on dishwasher.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$166

Paul G.
09/2006
5.0
appliance repair
  + -1 more
AA Best Appliance Repair is the first place I call for appliance repair. Ivan calls back promptly to understand the issue and make an appointment, calls while in transit (so you know when he's coming) and arrives on time. For this service call, he was able to move the time up by 4 hours, which was excellent. He is quick, tells you what he's doing and knows the specifics of the equipment - he never has to poke around looking for release levers and the like. In this case, he had to reset the pilot mechanism, after cleaning both the pilot and the oven burner. This was a unique lever / switch that controlled the reset on the wall-mounted Universal Wall Oven / Broiler.
Description of Work: Wall-mounted oven/ broiler Wall pilot was on, but the oven burner would not light. Ivan inspected the oven pilot and the burner, which had to be cleaned and then the pilot mechanism reset. He tested the pilot lighting the burner, turned it off, and then turned it back on to ensure the pilot mechanism was properly reset.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Dianne B.
09/2006
5.0
plumbing
  + -1 more
Very flexible, came the next day and arrived on time. Extremely friendly and professional. Even showed me how to fix it myself if it happens again!
Description of Work: Repaired garbage disposal - reset and showed me how to reset and clear out any obstructions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

JULIE L.
09/2006
5.0
appliance repair
  + -1 more
Very good experience. A lot of the appliances were damaged when we moved in. Ivan was great, did the best he could to make sure that our refrigerator would work, it was badly damaged, probably 2nd hand. He took the time to explain to me what probably had happened and gave me some information to maintain the appliances. Very happy.
Description of Work: Fixed refrigerator, there was condensation build up inside. Checked and adjusted dishwasher. Checked and adjusted cook top.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

Suzette P.
09/2006
5.0
appliance repair
  + -1 more
This was a pleasant experience! Ivan arrived within minutes of the beginning of his estimated time window (he called first to make sure I was home). He pinpointed the problem quickly, explained to me exactly what was wrong, told me the costs involved, and fixed it. When I expressed dismay at the amount of built-up lint and dirt on the inside of the front panel of the dryer, he reached in and pulled out large amounts of lint build-up from the vent(which had nothing to do with the problem I called him for). It's never fun to have to get something repaired but this as good an experience as you can get.
Description of Work: Due to wear from heavy use of my dryer, clothes were catching in the rusted grooves between the drum and the door, leaving them chewed up and stained with brown goo. Ivan replaced the felt and glides around the drum to keep the clothes from catching.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157

TOM D.
08/2006
5.0
appliance repair
  + -1 more
Ivan called me back, shortly after I left him a voice message. He arrived the next day, at the time we agreed on. He happily worked on our appliances. He has a way with them. After he ensured they all worked properly, I was glad to clean them all, inside and out. I now feel better working in the kitchen and doing laundry. Thanks, Ivan.
Description of Work: Ivan fitted the clothing dryer with a new exhaust hose. He cleaned drain in the refrigerator and removed dripping icemaker and adjusted door. He said we could spend hundreds on new parts/labor for the dishwasher, or we could follow a few work around steps and make it work better for now, until we buy a new dishwasher. Honest person. Opted to do work around solution for now and will purchase new one, once we redo kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$217

PAMELA S.
08/2006
5.0
appliance repair
  + -1 more
They came out on a very very short notice. They fixed it right away.
Description of Work: They came out and repaired my refrigerator at my rental property. There was something wrong with the defroster.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

RAHUL K.
08/2006
5.0
appliance repair
  + -1 more
Excellent. The best experience I've ever had with appliance repair. He was kind, confident, and intelligent. Came after 30 minutes, just as he told me. Extremely professional, no nonsense, pleasant, and well priced.
Description of Work: Fixed my leaking air conditioning unit, which caused a leak onto our ceiling below.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$121

JAMES P.
08/2006
5.0
appliance repair
  + -1 more
Ivan came out the same day I called. Gave me the quote and completed the work. He also straightened out my exhaust. Turns out I had enought for two runs. He was on time and very polite.
Description of Work: Dryer no longer produced heat. I was wearing wet clothes for a month. Turns out two coils for the gas valve were shorted out. Most likely due to the way I installed the flexible exhaust, lots of curves and dips, which caused extra work for the dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$154

Contact information

4540 N Springfield Ave, Chicago, IL 60625

http://AABESTappliance.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
2204882
Trade License Locale
Illinois
Trade License Authority
city of chicago
Trade License Expiration
11/01/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Dryer Vent Cleaning,
Heating and Air Conditioning

FAQ

AA Best Appliance Service is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:30 PM

Tuesday: 8:00 AM - 5:30 PM

Wednesday: 8:00 AM - 5:30 PM

Thursday: 8:00 AM - 5:30 PM

Friday: 8:00 AM - 5:30 PM

Saturday: 9:00 AM - 1:00 PM

AA Best Appliance Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, AA Best Appliance Service offers free project estimates.
Yes, AA Best Appliance Service offers eco-friendly accreditations.
No, AA Best Appliance Service does not offer a senior discount.
No, AA Best Appliance Service does not offer emergency services.
Yes, AA Best Appliance Service offers warranties.
AA Best Appliance Service offers the following services: Large appliance repair for dishwashers, washers, dryers, garbage disposers, central air, refrigerators, freezers, gas and electric ovens, ranges & cooktops.
We do not do appliance installation work, window air conditioners , microwaves, , Mile products

Contact information

4540 N Springfield Ave, Chicago, IL 60625

http://AABESTappliance.com

Service hours

Monday:
8:00 AM - 5:30 PM
Tuesday:
8:00 AM - 5:30 PM
Wednesday:
8:00 AM - 5:30 PM
Thursday:
8:00 AM - 5:30 PM
Friday:
8:00 AM - 5:30 PM
Saturday:
9:00 AM - 1:00 PM