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Preferred Window and Door

Garage Doors, Windows, Doors,

About us

Preferred Window and Door specializes in repair and replacement of windows, entry doors and garage doors, for both residential and commercial.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

garage door repair, door repair, window repair and replacement, vinyl windows, bay windows, custom entry doors, broken glass, overhead door repair and replacement, foggy glass replacement, installation, sunrise window, new garage doors.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.865 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
9%
3
0%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.3
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 26-50 of 65 reviews

07/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: Provide maintenance to the garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Donna M.
04/2016
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Floyd R.
04/2016
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carollyn S.
03/2016
5.0
garage doors
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Maria K.
02/2016
5.0
garage doors, replacement windows
  + 0 more
unknown
Description of Work: We regularly request service from Preferred Window and Door. They have fixed our garage door as well as replaced broken windows. They are fast, courteous, and well priced. We will continue to call on them for service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

RUBY K.
02/2016
5.0
locksmith, replacement windows
  + 0 more
unknown
Description of Work: They replaced a very large sliding kitchen window and replaced dead-bolt locks on the kitchen security door.
Rating CategoryRating out of 5
Yes, I recommend this pro
$1,300

Sharon A.
02/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: They checked the noise on our garage door. They stand behind their word.
Rating CategoryRating out of 5
Yes, I recommend this pro

LATANYA P.
02/2016
5.0
garage doors
  + -1 more
unknown
Description of Work: They repaired the garage door.
Rating CategoryRating out of 5
Yes, I recommend this pro

John B.
07/2013
5.0
garage doors
  + -1 more
The work turned out fine. I have not had any problems. They were fast, efficient, and explained the project well.
Description of Work: They installed a new garage door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Preferred Window and Door
Thanks for choosing Preferred Window and Door for your garage door needs. Please let us know if there is ever anything else we can do for you.

Raymond V.
07/2013
5.0
garage doors
  + -1 more
That went really well.They were very courteous and did a good job. I like the way they explained things and the work they did. I think they're a little pricy and I also got a window quote for them a week later and again, they're very thorough, explained things very well, have a good product but I haven't decided to get the windows yet because, again, I think it's kind of a fatty price. They've higher price than most of the competitors for the same product.
Description of Work: I used Preferred Window and Door to fix a garage door.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

clifford M.
07/2013
5.0
garage doors
  + -1 more
Job went well. Both doors were changed out in 8 hours as promised. Installer kept area clean during and after work was complete. Salesman and installer was very familure with their product and option available
Description of Work: Replaced two doors and door frames

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Preferred Window and Door
Thank you for using Preferred Window and Door. We hire employees who are very knowledgeable about our products and their installation; they also receive extensive training. Please let us know if there is ever anything else we can do for you.

Ronald R.
06/2013
5.0
garage doors, replacement windows, doors
  + 1 more
We liked the company from the time the salesman (who is also an experienced installer) Camelot our home and we discussed our needs. We told him what we wanted now and in the future and the pricing made a complete package available now. The garage door came in ahead of the other materials and they promptly set an appointment for installation. The entire thing was done in about 3-4 hours. When the other doors and materials arrived, they dispatched the manpower needed to get all entry ways installed simultaneously. Beginning to end about 4 hours. The technicians are all friendly, professional and customer focused. They cleaned up all debris and carried it away. The only thing we had left to do was enjoy the beauty of the work done. The original salesman, Matt Maravilla has since become a trusted family friend. He is a great representative for Preferred Window. Their products are high quality, installed leaving no detail overlooked. However, should there be something you are unhappy with, you will not have to look for them. Matt has followed up with us a minimum of 5 times just to assure all is well and we are happy with the product and install results. I wish I had something negative to say. But, I don't. Preferred Window and Door has my customer loyalty, and it was earned. It's no wonder they have an A+ rating from the BBB.
Description of Work: Preferred Window installed complete: Patio Door; Double Hung Front Doors; 1 Bedroom window; complete Garage door with auto opener and track.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Response from Preferred Window and Door
Thank you for choosing Preferred Window and Door. We enjoy working with each of our customers to ensure that they have a great experience with us. Please let us know if there's ever anything we can do for you!

Julie W.
05/2013
5.0
garage doors, replacement windows, doors
  + 1 more
Salesman Scott came to house to give us an estimate. Was professional, knowledgeable, and I liked being able to see door samples. They delivered the door and installation within the time period that was estimated. We are very happy with the results.
Description of Work: New garage door installed and old one taken down and hauled away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Preferred Window and Door
Thank you for doing business with Preferred Window and Door. We are happy to hear that you were satisfied with the work that Scott and the installers did. Please keep us in mind for your door and window needs in the future.

Richard P.
04/2013
5.0
replacement windows
  + -1 more
The work was performed on time. My salesman was named Todd Swartz. He was also my salesman the last time I had a window replaced in August, 2012. I am not sure if he is their only salesman, but he was extremely nice and knowledgeable. I don't know if he is their only salesman, but if you decide to use Preferred Door and Window, I would suggest asking that he be the one to come out to your home to give you an estimate. I like the fact I have a nice long warranty, and the windows look great. I wouldn't hesitate to use this company again in the future.
Description of Work: I got an estimate from them to replace two double hung windows. I had used them last year, and was very pleased with their professionalism, punctuality and courtesy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Preferred Window and Door
We are very glad to hear that you were so happy with our salesman and our company's performance. We do have several salesmen, but we're thrilled to hear you were so happy with Todd. If there is anything more we can do for you, please let us know. Thank you for your business!

Elizabeth B.
04/2013
4.0
garage doors
  + -1 more
Yes, I would hire them for a future job.
Description of Work: Installed new garage door opener.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Preferred Window and Door
Thanks for doing business with Preferred Window and Door!

Sharon A.
04/2013
5.0
garage doors
  + -1 more
We are real happy with them. They come out right away. They do a good job. We’ve been doing business with them for 20 years.
Description of Work: They replaced the garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Preferred Window and Door
Thank you for your business. We are very happy to have long-time satisfied customers like you!

Michael Y.
03/2013
5.0
doors
  + -1 more
They are excellent. They have excellent products; above average products. If you want an economy product, they don’t have it. They do excellent installation. They stand by their products. I recommend highly.
Description of Work: I have purchased a back door, a storm door and a front storm door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Preferred Window and Door
Thank you choosing to do business with Preferred Window and Door. Please let us know if there is ever anything else we can do for you.

Tina E.
03/2013
4.0
replacement windows
  + -1 more
I had no complaints. We’ve never had windows put in but we had no complaints and we’re very happy. They did a good job. They were fair in price. I referred them to our neighbor’s son and they put in his windows as well; they did a good job. The windows helped with the gas and electric bill.
Description of Work: They installed all new windows.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Preferred Window and Door
It's great to hear that you are happy with your windows. Please let us know if there is ever anything we can do for you. Thank you for doing business with Preferred Window and Door!

David E.
03/2013
5.0
doors
  + -1 more
The work was satisfactory. They did it very promptly and they came out the same day, which was important. The price was very fair considering it was a weekend. The quality of work was good.
Description of Work: We had to have an exterior door and frame replaced last August. We had work done about 4-5 years ago so we contacted the other company we used. They declined the work and were not able to complete it. I contacted Preffered and they were able to do the work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janine H.
03/2013
5.0
garage doors
  + -1 more
They’re excellent. They’re prompt and knowledgeable. They’re also reasonable.
Description of Work: They fixed the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah P.
09/2012
5.0
garage doors, replacement windows, doors
  + 1 more
They completed the job of installing both doors in about 4 hours. It went smoothly, and they were very prompt.
Description of Work: They installed a new, overhead garage sandwich door with a new track and tension spring system. They also installed a new garage entry side door with new side trim. The doors look beautiful and run smoothly, after they returned to make a minor adjustment. They also made minor repairs to a screen door and latch they had installed with a sunrise patio door in April, 2006, at no additional cost. They are very professional, prompt, courteous, and respond quickly to calls. I had personal phone contact with the store manager, who responded to an additional inquiry (which required research) promptly. He did the research and returned my call within a few hours. I had asked them why they weren't on Angie's list, and they replied that they rely on word of mouth. I would not hesitate to hire them again, and will certainly contact them when I decide to have windows installed. They seemed a bit expensive, but the quality of their work is well worth the investment!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

SANDRA K.
02/2011
5.0
doors
  + -1 more
I have used them 3 times. Customer service from the sales person was excellent. The installers were extremely good and seasoned. They made suggestions for some additional work that I am going to have done. They were priced competitively. They completed the work when they said they were going to do it. They were very intuitive and it wasn't a hard sell. They were very suggestive in terms of answering my needs and concerns. They weren't pushy at all. The sales person asked a lot of questions on what we were looking for. He was very good. I had dealt with him before. The installer was perfect. He was very good at what he did. It was a 2 person job. I plan to use them in the summer.
Description of Work: Preferred Window and Door installed a front door sidelight and security door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

steven F.
07/2010
5.0
garage doors, replacement windows
  + 0 more
Our garage door was in dire need of replacing, Preferred Window and doors had done a repair job for us earlier in the week and recommended replacing the whole door. We went ahead and had them come back to replace the door, which they did within 24 hours of the call. They were very professional and amazingly quiet. They did a great job and we will most definitely call them again for our window needs.
Description of Work: replacement of a 16x7 garage door that was in terrible disrepair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

MILDRED P.
07/2007
2.0
garage doors
  + -1 more
Came to fix the garage door, but within 24 hours it broke again and came back out and charged me again for the service. I didn't think it was right since it was within 24hours, but they fixed it again and it only lasted four more months and broke again.
Description of Work: Fixed garage door.

Rating CategoryRating out of 5
quality
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$320

VOLANDA M.
04/2007
5.0
garage doors
  + -1 more
They stood by their work, they came out and repaired the malfunctioning part without any problem and they didn't even charge me anything. I would definitely recommend them.
Description of Work: They installed my garage door 2 years ago and I recently had them come out to repair it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2(current)
    • 3

Contact information

3280 E Lincoln Hwy, Chicago Heights, IL 60411

https://www.prewd.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 12:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Windows,
Doors,
Locksmiths

FAQ

Preferred Window and Door is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 12:00 PM

Preferred Window and Door accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Preferred Window and Door offers free project estimates.
Yes, Preferred Window and Door offers eco-friendly accreditations.
No, Preferred Window and Door does not offer a senior discount.
Yes, Preferred Window and Door offers emergency services.
Yes, Preferred Window and Door offers warranties.
Preferred Window and Door offers the following services: garage door repair, door repair, window repair and replacement, vinyl windows, bay windows, custom entry doors, broken glass, overhead door repair and replacement, foggy glass replacement, installation, sunrise window, new garage doors.

Contact information

3280 E Lincoln Hwy, Chicago Heights, IL 60411

https://www.prewd.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 12:00 PM