Kingsborough Chimney Sweep Inc

A FIRST-CLASS OPERATION! PROFESSIONAL LEVEL ENCOUNTERS ON THE PHONE, TIMELY ARRIVAL OF WORKMAN, DID THE WORK WELL AND EXPEDIENTLY AND LEFT THE PLACE AS CLEAN AS HE FOUND IT.

SHAWN ARRIVED EARLY (BUT CALLED BEFORE TO MAKE SURE THAT WOULD BE OK) AND WAS VERY PLEASANT AND EASY TO DEAL WITH. HE COMPLETED HIS WORK QUICKLY AND TOOK SOME PICTURES OF THE ONE CROWN COVER THAT HAS SOME CRACKS, ETC. AND WROTE A REPORT AND ESTIMATE BEFORE HE LEFT. WE WILL HAVE THEM COME BACK IN THE SPRING TO DO THIS REPAIR WORK.

THIS COMPANY IS VERY COURTEOUS AND PROMPT. THEY CALLED TO CONFIRM THE DATE AND CALLED TO LET ME KNOW AN ESTIMATED TIME OF ARRIVAL. IT WAS WELL WORTH IT FOR ME TO HAVE THIS WORK DONE. I WAS EXPERIENCING A LARGE AMOUNT OF HOUSE DUST JUST AFTER CLEANING THE HOUSE. AFTER ONE WEEK I FOUND NO DUST AND I NOTICED I WAS BREATHING BETTER. MY INSTALLER KEPT VERY BUSY AND WAS VERY CLEAN. THIS WAS THE FIRST TIME THE DUCTS HAD BEEN CLEANED AND THEY NEEDED TO BE CUT. HE LEFT HARDLY ANY MESS, EVEN THOUGH THIS IS AN OLD HOUSE WITH LOTS OF COATS OF PAINT ON THE REGISTERS. THE CHIMNEY DID NOT NEED CLEANING. HE DID AN EXCELLENT JOB AND I WILL CALL AGAIN NEXT YEAR FOR CHIMNEY CLEANING.

BEWARE OF CHIMNEY FLUE SALESMEN!! IN ALL FAIRNESS, KINGSBOROUGH ISN'T THE ONLY ONE GUILTY OF THIS BEHAVIOR. WHEN I SCHEDULED THE APPOINTMENT THEY INFORMED ME THAT THEIR WOULD BE A $50 CHARGE, ODD, SINCE IT WAS THE ONLY COMPANY THAT CHARGED ME FOR AN ESTIMATE. THE PERSON TOLD ME THAT WAS BECAUSE THEY WOULD TAKE PICTURES AND SHOW ME THE DAMAGE. SINCE IT WAS AN "A" RATED ANGIE'S LIST COMPANY I AGREED. THE SALESMEN WAS PROFESSIONAL AND ON TIME. I EXPLAINED THE ISSUES AND HE IMMEDIATELY WENT INTO THE FLUE SALES PITCH. I TOLD HIM THAT WE HAVE A HIGH EFFICIENCY FURNACE VENTING OUTSIDE, AND THAT ALTHOUGH THE FLUE WAS OVERSIZED THAT WOULD NOT CAUSE THAT MUCH WATER. HE THEN INSPECTED THE CHIMNEY (NO PHOTOS UNTIL I ASKED) AND AGREED I NEEDED A REBUILD. STILL, HE TRIED TO SELL A LINER THERE ON THE SPOT-TO TAKE PLACE BEFORE THE REBUILD ONLY TO BE REMOVED DURING A REBUILD AND A $475 WATERPROOFING THAT WOULD NOT HAVE WORKED SINCE IT'S A FLASHING ISSUE ACCORDING TO THEIR OWN REPORT. MOST EXPENSIVE EST

THE PERSON WHO CAME OUT (PETER) WAS KNOWLEDGABLE, EFFICIENT AND GLADLY CHECKED OUT MY OTHER CHIMNEYS AND VENTS AND GAVE ME A GOOD OVERALL PICTURE OF WHAT THIS OLD HOUSE HAD. THE COMPANY CALLED ME BACK QUICKLY AND THEY CALLED TO CONFIRM BEFORE COMING THE NEXT DAY. NICE EXPERIENCE ALL THE WAY AROUND.

FIRST SEAN CAME OUT TO CLEAN THE FIREPLACE AND CHIMNEY. I REQUESTED THAT HE CALL 30 MINUTES BEFORE ARRIVAL, SO I DID NOT HAVE TO TAKE ANY ADDITIONAL TIME OFF FROM WORK, WHICH HE DID NOT HAVE A PROBLEM DOING. SEAN WAS VERY CONSIDERATE AND INFORMATIVE. HE ANSWERED ALL MY QUESTIONS AND DID NOT LEAVE A MESS BEHIND. HE WAS SO NICE TO DEAL WITH I THEN ASKED HIM FOR A QUOTE FOR GAS LOGS AND THE INSTALLATION. HE CAME BACK TO INSTALL THEM AND WAS JUST AS GREAT AS HE WAS THE FIRST TIME. MY FIREPLACE BOTH WORKS GREAT AND LOOKS WONDERFUL. I WISH THEY PROVIDED MORE SERVICES BECAUSE THESE ARE THE KIND OF CONTRACTORS I WANT TO WORK WITH.

VERY NICE GUY, ARRIVED AT 4:45 FOR AN APPT BETWEEN 1-4, BUT CALLED FIRST. DIDN'T GO ON THE ROOF, BUT NOT NEEDED I GUESS.

THEY RETURNED MY CALL WITHIN THE HOUR AND ALTHOUGH THEY WERE NOT ABLE TO FIT US IN DURING OUR TIGHT TIMELINE, THEY REFERRED US TO ANOTHER COMPANY WHO MIGHT.

I CALLED ASKING FOR AN ESTIMATE ON REMOVING OUR CHIMNEY, WHICH WAS IN DISREPAIR. THEY WERE PROFESSIONAL ON THE PHONE BUT SAID THEY WERE UNABLE TO EVEN LOOK AT THE JOB UNTIL DECEMBER. I PURSUED OTHER CONTRACTORS.

SHAWN WAS VERY COURTEOUS AND PROFESSIONAL. HE DID AN EXCELLENT JOB AND WAS VERY NEAT. HE LAID DOWN RUNNERS TO PROTECT THE FLOOR AND TOOK OFF HIS SHOES WITHOUT MY ASKING. HE ALSO PROVIDED ADVISE AND ANSWERED MY QUESTIONS. I WOULD DEFINITELY USE THEM AGAIN.

WONDERFUL SERVICES. THEY DID A VERY THROUGH JOB. EXCELLENT CLEAN UP. VERY PROFESSIONAL. THEY ARE SO DETAILED THAT THEY TOOK PICTURES OF THE INSIDE OF MY CHIMNEY.

THE YOUNG MAN WHO CAME OUT WAS VERY PROFESSIONAL. I AM IMPRESSED WITH THIS COMPANY AS A RESULT. SHAWN DID A GREAT JOB. HE WAS VERY THOROUGH AND EVEN ALERTED ME TO A WASP'S NEST WE DIDN'T KNOW ABOUT. THE PRICE WAS MORE EXPENSIVE THAN A LOT OF OTHER COMPANIES ADVERTISE BUT I WOULD BE WILLING TO PAY IT AGAIN FOR THE GREAT EXPERIENCE. HE GAVE THE ANGIE'S LIST DISCOUNT WITHOUT MY PROMPTING!

REPRESENTATIVE PROVIDES SAFETY INFORMATION IN ADDITION TO CLEANING SERVICE.

ON THE DAY I CALLED, THE COMPANY HAD NO OPEN DATES FOR AT LEAST 2 WEEKS. I SET THE APPOINTMENT AND 2 DAYS LATER I RECEIVED A CALL STATING THEY HAD A CANCELLATION, AND IF I WAS AVAILABLE THEY COULD SCHEDULE ME FOR THAT AFTERNOON AROUND 2 PM. THEY ARRIVED PROMPTLY AND WERE VERY THOROUGH. THE GENTLEMAN CHECKED ALL ASPECTS OF THE FIREPLACE AND MADE SURE THEY WERE IN TIP-TOP SHAPE. THE PRICE WAS VERY REASONABLE AND I WOULD DEFINITELY RE HIRE THEM AGAIN.

VERY RESPONSIVE, WORK QUALITY WAS EXCELLENT. THE CHIMNEY LOOKS GREAT, THE NEW BRICKS MATCH THE EXISTING 60+ YEAR-OLD BRICKS VERY WELL. MY ONLY COMPLAINT WAS DURING THE TUCKPOINTING PHASE I NEVER KNEW WHEN THE WORK WAS GOING TO BE DONE (APPROX 4-5 DAYS OF WORK OVER A TWO-WEEK PERIOD).

THIS IS A GREAT COMPANY. THEY ARE VERY PROFESSIONAL AND COURTEOUS. THEY ARE RESPECTFUL OF YOUR HOME. THEY ARE INCREDIBLY NEAT AND CLEAN. ALL OF MY QUESTIONS WERE ANSWERED. THE PROCESS WAS EXPLAINED IN DETAIL. I CAN'T SAY ENOUGH GOOD THINGS. I WOULDN'T USE ANYONE ELSE. THE COMPANY DID AN OUTSTANDING JOB!

HE WAS ON TIME, COURTEOUS AND LEFT NO MESS. HE DID A THOROUGH JOB!

SHAWN WAS VERY HELPFUL AND I WILL HAVE HIM BACK FOR ADDITIONAL WORK TO THE FIREPLACE. HE USED A HUGE VACUUM ATTACHED TO THE FURNACE AND WAS HERE FOR 5 HOURS CLEANING THE AIR DUCTS AND CHIMNEY. AT FIRST I WONDERED WHY IT WOULD COST SO MUCH, BUT AFTER HE WAS DONE I CAN SAY IT WAS WORTH IT.

VERY PROFESSIONAL OUTFIT. DEBBIE, IN THE OFFICE, WAS VERY GOOD ABOUT MAKING SURE WE WERE PROPERLY SCHEDULED INCLUDING A REMINDER CALL THE DAY BEFORE OUR APPOINTMENT. THE FELLOW WHO CAME OUT WAS QUITE KNOWLEDGEABLE AND DIDN'T PUSH ANY MAJOR REPAIR DOWN MY THROAT. HE ALSO DEBUNKED THE NEED FOR WORK THAT ANOTHER CHIMNEY SWEEP COMPANY CLAIMED WAS ABSOLUTELY NECESSARY. I WILL USE THEM FOR FUTURE CLEANINGS AND REPAIRS.

THE SWEEP WAS VERY NEAT AND REMOVED HIS SHOES EVERY TIME HE CAME IN THE HOUSE. HE TOOK THE TIME TO ANSWER ANY QUESTIONS WE HAD. HE EXPLAINED THE IMPORTANCE OF INSPECTIONS AND RECOMMENDED THAT WE SHOULD HAVE THE FIREPLACE AND CHIMNEY INSPECTED ONCE A YEAR & THAT WE SHOULD HAVE IT DONE SHORTLY AFTER THE LAST FIRE OF THE SEASON TO AVOID THE BUSY END OF SUMMER PERIOD.

MY CALL WAS PROMPTLY RETURNED AND AN APPOINTMENT SCHEDULED FOR DRYER VENT CLEANING. WHILE HERE, THEY INSPECTED THE CHIMNEY AND EXPLAINED TO ME WHAT THEY WOULD RECOMMEND HAVING DONE. I EXPECT A WRITTEN COST ESTIMATE WITHIN A WEEK FOR A NEW LINER, CHIMNEY CAP, MINOR TUCKPOINTING AND WATERPROOFING. THEY WERE ON TIME, COURTEOUS, AND KNOWLEDGEABLE. I WILL WRITE ANOTHER REVIEW AFTER WE GET AN ESTIMATE AND HAVE THE ADDITIONAL WORK COMPLETED.

THE MAN FROM KINGSBOROUGH CAME ON TIME. HE DID AN EXCELLENT JOB CLEANING A CHIMNEY THAT HAD NOT BEEN CLEANED IN SEVERAL YEARS. HE WAS ALSO GOOD ABOUT CLEANING UP AFTER HIMSELF. I WILL USE KINGSBOROUGH AGAIN TO CLEAN AND INSPECT MY CHIMNEY.

THEY CALLED THE DAY BEFORE TO CONFIRM APPOINTMENT AND TIME, ARRIVED EXACTLY AT TIME STATED, COMPLETED WORK EFFICIENTLY AND LEFT AREAS CLEAN.

THEY FOUND SOME MINOR REPAIRS THEY TOOK CARE OF AT NO EXTRA COST (THIS WAS PART OF THEIR INSPECTION COST). THEY WERE PROMPT AND HE EXPLAINED AND SHOWED ME EVERYTHING. I COULDN'T GET OVER HOW NICE HE WAS. I WAS VERY PLEASED WITH HIM AND HE WAS LESS EXPENSIVE THAN OTHER COMPANIES THAT I CALLED. I WILL CONTINUE TO USE THEM!!

NOT ONLY DID THEY DO A FANTASTIC JOB, THEY CAME EARLY TO ACCOMMODATE A LAST-MINUTE CHANGE IN MY WORK SCHEDULE. IN ADDITION TO THE CLEAN AND CHECK, THE TECHNICIAN GAVE ME SOME SIMPLE TIPS TO HELP CREATE A BETTER AIRFLOW THROUGH THE CHIMNEY.