Kingsborough Chimney Sweep Inc

EXCELLENT JOB - ARRIVED ON TIME, FINISHED IN GOOD TIME. VERY PROFESSIONAL AND THOROUGH.

THEY ARRIVED ON TIME, DID A THOROUGH INSPECTION AND EVEN LET ME KNOW ABOUT AN UNSAFE VENTING ISSUE WITH MY WATER HEATER. HE TOOK OF HIS SHOES AND MADE SURE TO CLEANED UP AFTER HE WAS DONE. THEY TOLD ME ABOUT OTHER ISSUES WITH THE CHIMNEY AND WERE UP-FRONT ABOUT WHAT NEEDED TO BE DONE AND WHAT WAS OK. THEY WEREN'T OUT TO TRY TO GET ADDITIONAL SERVICES FOR WORK THAT DIDN'T NEED TO BE DONE. I HIGHLY RECOMMEND KINGSBOROUGH FOR ALL CHIMNEY/FIREPLACE NEEDS. THEY ALSO HAVE A GREAT SELECTION OF GAS LOGS AND PERFORM CHIMNEY REPAIR AND WOOD TO GAS CONVERSIONS.

GOOD RESPONSE TO INITIAL INQUIRY. SATISFIED WITH QUOTE & PAID UP FRONT FOR WORK. SOLD HOUSE & LEFT COMPLETION OF THE WORK TO NEW OWNER. WOULD HAVE RATHER HAD WORK DONE RIGHT AWAY, BUT I WAS INFORMED THAT THEY HAVE TO SCHEDULE THAT TYPE OF WORK UP TO TWO WEEKS IN ADVANCE WHEN THEY ARE IN THE AREA.

TECHNICIAN ARRIVED ON TIME AND WAS VERY CAREFUL TO PLACE COVERS ON OUR CARPETED AREAS LEADING UP TO THE FIREPLACE. NICE JOB. WOULD USE AGAIN.

SHOWED UP WHEN THEY SAID THEY WOULD AND DID THE WORK AS REQUESTED FOR THE PRICE QUOTED OVER THE PHONE. STEVE CLEANED UP AFTER HIMSELF, WAS VERY POLITE AND HELPFUL. GOOD EXPERIENCE, WILL USE THEM AGAIN.

EXCELLENT JOB. CHIMNEY SWEEP ARRIVED ON TIME, CORRECTLY IDENTIFIED THE PROBLEM, QUOTED A REASONABLE FEE, THEN QUICKLY FIXED THE PROBLEM. ALSO GAVE ME AN ANGIE'S LIST DISCOUNT WITHOUT BEING ASKED - I WAS VERY FAVORABLY IMPRESSED. I AM VERY PLEASED WITH ANGIE'S LIST AND WITH THE PERFORMANCE OF KINGSBOROUGH CHIMNEY SWEEPS. I WILL DEFINITELY RECOMMEND THEM TO OTHERS.

SHAWN WAS VERY KNOWLEDGEABLE AND HELPFUL. HE WAS CAREFUL TO REMOVE HIS SHOES IN THE HOUSE AND EVEN PUT A LINER DOWN FROM THE FRONT DOOR TO THE FIREPLACE WHEN CLEANING IT. VERY FRIENDLY, LEFT ME WITH FLYERS ABOUT HAVING THE FIREPLACE AND FURNACE VENTILATION LINED, WHICH WAS HIS RECOMMENDATION. WILL PROVIDE QUOTES FOR THOSE JOBS.

COURTEOUS, ARRIVED 15 MINUTES EARLY, INFORMATIVE WITH GENERAL FIREPLACE QUESTIONS, INSPECTED CHIMNEY ON ROOF AND OTHER ROOF VENTS. PERFECTLY CLEAN - NO MESS WHATSOEVER.

SHAWN WAS VERY POLITE, NEAT, AND PERSONABLE AND DID AN EXCELLENT JOB. WE ARE VERY PLEASED WITH THE WORK HE PERFORMED. THE OFFICE PERSON WAS WONDERFUL, TOO. SHE DID A REALLY GOOD JOB EXPLAINING EXACTLY HOW THE WORK WOULD BE DONE.

SHAWN WAS VERY PLEASANT AND KNOWLEDGEABLE. HE MADE SURE THAT HE DIDN'T LEAVE A MESS!

WHEN I CALLED, THEY SAID THEY COULD BE OUT WITHIN AN HOUR! I WASN'T EXPECTING THAT, SO THE SERVICE TECH WAS ACTUALLY THERE WAITING WHEN I GOT HOME. THE TECHNICIAN THAT CAME OUT (SHAWN?) WAS VERY NICE, POLITE, AND HELPFUL. HOWEVER, THE PRICE THEY QUOTED FOR THE REPAIR ($2,152) SEEMED REALLY HIGH. I HAD GOT A QUOTE OF $1500 TO $1600 TO REPLACE THE HOT WATER HEATER ENTIRELY WITH ONE THAT VENTED OUT THE SIDE OF THE HOUSE (ELIMINATING THE NEED FOR THE CHIMNEY REPAIR). I SUBSEQUENTLY GOT TWO OTHER QUOTES FOR INSTALLING A LINER AND THEY BOTH CAME IN AT LESS THAN HALF THE $2152 KINGSBOROUGH QUOTED ME. I JUST PAID THE $71.25 FOR THE CALL TO COME OUT AND GIVE AN ESTIMATE.

VERY POLITE AND ANSWERED ALL OF MY QUESTIONS. WAS LATE BUT HAD KEPT ME WELL INFORMED OF HIS PROGRESS.

SHAWN ARRIVED ON TIME, AND DID A GREAT JOB. HE WAS VERY PROFESSIONAL AND KNOWLEDGEABLE. WHILE GETTING STARTED, HE NOTICED THAT WATER WAS DRIPPING INTO THE FURNACE AND DISCOVERED THAT OUR HUMIDIFIER WAS STILL SET ON THE WINTER SETTINGS, SO HE FIXED IT FOR SUMMER. HE WAS ALSO VERY COOPERATIVE IN ENSURING THAT OUR CATS DID NOT ESCAPE OUTSIDE OR INTO THE DUCTWORK OR CRAWL SPACE. I WOULD DEFINITELY RECOMMEND THIS COMPANY. WE USED A DIFFERENT COMPANY FOR THIS SEVERAL YEARS AGO, AND THEY DID NOT DO HALF AS GOOD A JOB.

INTERESTINGLY, SOME CHIMNEY SWEEPS SAY THAT YOU DON'T NEED TO HAVE YOUR CHIMNEY SWEPT UNTIL 1/4 INCH CREOSOTE ACCUMULATES. SEAN SAID WE SHOULD DO SO ANNUALLY AND I FELT MORE COMFORTABLE WITH THAT ADVICE. HE FOUND OURS TO BE MODERATELY DIRTY, EVEN THOUGH IT HAD BEEN USED VERY INFREQUENTLY. I WAS GLAD TO GET IT CLEANED OUT. SEAN WAS EXCELLENT; HE CALLED TEN MINUTES BEFORE HE CAME, TO LET ME KNOW HE WAS ON HIS WAY. THE SERVICE WAS VERY PROFESSIONAL, PROMPT AND THOROUGH. SEAN LUGGED A BULKY HEPA VACUUM UP TO OUR APT AND GOT UP ON OUR ROOF AND DID TOP TO BOTTOM CLEANING. HE EVEN TOOK A LOOK AT MY DRYER VENT AT THE LAST MINUTE. ALSO, CHARLES, THE COMPANY OWNER, SPENT CONSIDERABLE TIME TALKING WITH ME OVER THE PHONE AS TO MY FIREPLACE OPTIONS (CONVERSION OF WOODBURNING PREFAB UNIT TO GAS). SEAN TOOK MEASUREMENTS AND SAID HE WOULD ALSO SEND ME FURTHER INFORMATION. OTHER CHIMNEY SWEEPS I HAVE USED ARE MORE OR LESS ONE MAN OPERATIONS AND THEY ONLY INSPECT AND CLEAN.

SEAN WAS PROFESSIONAL, ON TIME, AND COMPLETED THE JOB AS EXPECTED. THERE WERE NO SURPRISES OR EXTRAS. IT SEEMED EXPENSIVE TO PAY $500 FOR VENT CLEANING, BUT HAVING SOMEONE IN MY HOUSE, WITH A GOOD REPUTATION, IS WORTH THE COST.

SHAWN WAS ON TIME, VERY POLITE, AND VERY PATIENT WITH MY CURIOUS TODDLER. HE WAS VERY CAREFUL, BEING SURE TO PROTECT THE FLOORING, AND LEFT THE HOUSE IN EXCELLENT CONDITION. THE ORIGINAL QUOTE WAS FOR BOTH FURNACES, BUT SHAWN DETERMINED THAT ONLY ONE NEEDED CLEANING. I APPRECIATED HIS HONESTY. I WOULD DEFINITELY USE KINGSBOROUGH AGAIN.

THE REPAIRMAN WAS PROMPT, POLITE, AND DID AN EXCELLENT, THOROUGH JOB. THE AIR FLOW MEASURED BEFORE HE STARTED WAS 110 AND AFTERWARDS WAS 1145. THE SERVICE WAS WORTH EVERY PENNY. I WOULD RATE THIS COMPANY AA++.

HE WAS ON TIME, POLITE. MADE SURE NO MESS WAS MADE, REPLACED EVERYTHING PERFECTLY. LOTS AND LOTS OF DIRT COLLECTED. THIS WAS WELL WORTH IT; MY HUSBAND HAS ALLERGIES TO DUST AND THIS WAS PART OF THE PROBLEM. WE WERE CONCERNED ABOUT FIRES IN THE FIREPLACE TOO, BUT THEY HAD SPECIAL EQUIPMENT AND DID A THOROUGH JOB. CALLED TO CONFIRM APPOINTMENT THE NIGHT BEFORE.

THE GENTLEMAN THAT DID THE WORK WAS FRIENDLY, ON TIME, AND TOOK CARE OF REMOVING ALL DEBRIS. THE OFFICE STAYED IN CONTACT WITH ME AS FAR AS ARRIVAL TIMES AND FOLLOWED UP WITH A CALL WHEN THE JOB WAS COMPLETE.

EXCELLENT EXPERIENCE. AFTER MY INITIAL CALL, THEY RETURNED CALL PROMPTLY, WERE ABLE TO COME OUT WITHIN A WEEK. THE WORKERS WERE QUICK AND CLEANED UP ALL OF THE MESS. WILL DEFINITELY CALL THEM AGAIN WHEN I NEED THEIR SERVICES.

A REPRESENTATIVE INSPECTED OUR CHIMNEY THE DAY WE CALLED. THEY CALLED WHEN THEY RECEIVED OUR DEPOSIT TO LET US KNOW THAT THEY RECEIVED IT, AND THAT THEY WOULD BE CONTACTING US SHORTLY WITH A DATE FOR THE WORK. THE REPAIR PERSON (JOSE) DID AN EXCELLENT JOB. HE PUT UP THE SCAFFOLDING SO AS NOT TO HARM THE PLANTS NEARBY, AND WHEN HE FINISHED, HE CLEANED UP THE AREA SO YOU WOULDN'T EVEN KNOW WORK HAD BEEN DONE. ALSO, HE WAS VERY PLEASANT AND POLITE.

THEY WERE GREAT. CONFIRMED APPOINTMENT AHEAD OF TIME. MADE SURE WE WERE PREPARED FOR THE SERVICE. CAME WHEN THEY SAID THEY WOULD, AND LEFT WHEN THEY SAID THEY WOULD BE FINISHED.

THE PERSON WHO CAME OUT WAS VERY PROFESSIONAL, ON TIME AND THOROUGH. IT WAS DETERMINED THAT THE CHIMNEYS HAVE NO LINERS WHICH ARE NEEDED TO UTILIZE THE CHIMNEY. HE INSPECTED SEVERAL VENTS AND BOTH CHIMNEYS AND GAVE AN ESTIMATE TO DO THE WORK. IT'S MORE THAN WE WOULD LIKE TO SPEND AT THIS TIME, BUT WOULD HIRE THEM IF WE DECIDE TO DO THE WORK.

SHAWN WAS ON TIME, COURTEOUS, AND DID A THOROUGH JOB CLEANING OUR CHIMNEY. WE HAD ANTICIPATED FINDING A PROBLEM AND HAD REQUESTED HE CHECK THE INTERIOR OF THE FLUE WITH A VIDEOCAMERA, WHICH HE PLANNED ON DOING. HOWEVER, AFTER CLEANING, HE WAS ABLE TO INSPECT THE CHIMNEY VISUALLY AND FOUND IT FREE OF DEFECTS, AND SAVED US THE EXTRA CHARGE FOR USE OF THE CAMERA. HE WAS ALSO ABSOLUTELY FASTIDIOUS IN PROTECTING OUR CARPET FROM ASH AND SOOT, AND LAID A CLOTH RUNNER FROM DOOR TO FIREPLACE AS WELL. WHEN HE LEFT, THERE WAS ABSOLUTELY NO ASH, SMUDGES, OR SOOT ANYWHERE. I HAVE USED MANY OTHER CHIMNEY SWEEP SERVICES IN THE 18 YEARS WE HAVE LIVED IN THIS HOUSE, BUT NONE CAME CLOSE TO THE PROFESSIONALISM OF KINGSBOROUGH. I WILL DEFINITELY USE THEM AGAIN. THEY GIVE A DISCOUNT TO ANGIE'S LIST SUBSCRIBERS, AND THEY ALSO LEFT ME SOME COUPONS FOR FIREPLACE LOGS. A+ SERVICE AND WORK. HIGHLY RECOMMENDED.

WHEN SETTING UP THE JOB (DEBBIE CALLED ME WITHIN 12 HOURS OR LESS OF THE EMAIL INQUIRY, I WAS GIVEN A VERY THROUGH EXPLANATION OF THE PROCESS, THE PRICES AND THE LENGTH OF TIME TO EXPECT THAT IT WOULD TAKE. HER OVERVIEW, ALONG WITH THE REVIEWS POSTED ON ANGIE'S LIST HELPED ME TO UNDERSTAND THE LEVEL OF SERVICE THAT I COULD EXPECT AND HOW THE WORK WOULD PROCEED. IT WAS 100% ACCURATE!