Shawn was on time very competent and knowledgeable.
Description of Work: Checked out condition of chimney with respect to possible cleaning
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAVID O.
10/2010
5.0
air duct cleaning
+ -1 more
Shawn was on time, courteous and responsive to questions. They price was what it was quoted to be. The service was good.
Description of Work: They cleaned the duct for two furnaces.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Jarred M.
10/2010
5.0
chimney caps, fireplaces
+ 0 more
He was very thorough and helped them understand the the fireplace since they just moved in.
Description of Work: The tech-man replaced the rain hat on the roof and is going to return to replace the other one. He investigated the fireplace and determined that it did not need a sweep.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert H.
10/2010
5.0
chimney sweep, chimney repair
+ 0 more
Very pleased! Shaun was on time and crafted a non-standard device to fix a damper problem. His inspection turned up a problem with the fire place refractory floor. I'll be calling to schedule a fix
Description of Work: Chimney swept and damper issue fixed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Meghan S.
10/2010
5.0
air duct cleaning
+ -1 more
Excellent! I was fully informed of the process, time and date of work. Shaw, the technician, couldn't have been nicer, more thorough or professional.
Description of Work: Cleaned and serviced all our ducts, heat exchange.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
vicki F.
09/2010
5.0
chimney sweep
+ -1 more
Talked to Debbie on the phone who was very nice and friendly, made the appt, Shawn came out right on time, checked out the chimney...said it was fine. in pretty good shape. a couple minor things, nothing huge...was charged exactly what they said it would be...Very nice people... honest reasonable and prompt...definately use them in the future and would recommend them in a heartbeat
Description of Work: asked to have my chimney looked at since i have OCD it hinders me from starting fires in the fireplace not knowing if it was clean or not...........wanted to make sure it ok to start fires and the chimney was ok
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
KATHLEEN W.
09/2010
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
Arrived on time. Very pleasant & professional. Thorough, nice & clean. Answered all questions well. Explained everything he found &did. Shawn was fantastic, easy to have in my house!
Description of Work: Air duct cleaning for 1300 sq. ft. home. Thoroughly cleaned vents of 10+ yrs. dirt. Repaired dryer vent system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$630
William E.
09/2010
5.0
air duct cleaning
+ -1 more
Shawn was the tech who did the cleaning in my home. He brought with him state-of-the-art cleaning equipment, a very impressive three part vacuum sytem with hepa filters etc. that is assembled in the home. This stainless steel monster sucks up all the junk from air ducts. Shawn was very friendly and like Chuck ready to answer all my questions. It was clear to me from the start that that Shawn was an expert in his field. Once the job was completed it was like no major cleaning operation had occured. Actually while the cleaning was going on I was able to do most anything I wanted. The only sign that something was going on was the noise coming from Shawn's monster machine. I had heard horror stories from neighbors/friends about how disruptive air duct cleaning can be and all the dust that is left floating in the house when its over. It wasn't that way with Shawn. I was a very satisfied customer when Shawn left.
Description of Work: Hired KSC to clean air duct system for entire home. Selected this company due in part to the very high rating by Angie's List members who had used their services previously. I was also impressed with the initial conversation I had with Chuck, the owner. First he showed a thorough knowledge of the service his company provides. He explained in clear detail all that would be done in relation to the final cost. Finally, Chuck was eager to answer any and all questions and he did to my satisfaction.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$480
Vikram R.
08/2010
3.0
air duct cleaning
+ -1 more
Just OK. The technician, Shawn, was knowledgable and pleasant and professional. When I called to make the appointment, Debbie, the lady taking my call, told me theat it was a fixed price for cleaning all vents as long as it was a single furnace home. Imagine my surprise when I was about to pay them, I was informed by Shawn that the total price was $100.00 more than what I was quoted . I was told that there was an additional $10.00 for every additional vent over 14. I would not have had a problem if I was informed of this stipulation at the time of making the appointment. I was not.
Description of Work: Cleaning all vents and air returns in a single furnace home.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$580
Response from Kingsborough Chimney Sweep Inc
The customer may have gotten us confused with another company when he was checking around for prices. We have never had a fixed price in the 23 years in business for air duct cleaning. I always inform customers that the price is up to 14 vents and anything after 14 vents is $10.00 each for a one furnace home and it also states this on our invoice the customer is given. Debbie
Karen C.
08/2010
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
Shawn was very professional. I decided on Kingsborough after reading Angie's List reviews and was not disappointed. He was on time, thorough in his work and knowledgeable about all aspects of the job.
Description of Work: Cleaned air ducts throughout 32 year-old home as well as our dryver vent.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
june Z.
08/2010
5.0
chimney sweep, air duct cleaning
+ 0 more
did a very trough job. through ,clean and niosy but i am very happy that we did it and feel clean how.
Description of Work: cleaned all air ducts aprox.sq.ft.5,500.inspected chimmeys and gave me anda written report of services he could do in the future to stop the chimmey cold draft and saftey repairs.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$925
KENNETH & CATHY M.
08/2010
5.0
dryer vent cleaning
+ -1 more
They were prompt, responsable, and took care of the problem. They told me they would check up once a year to see if everything was going well.
Description of Work: They cleaned a dryer vent for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
JOSHUA &MOLLY I.
07/2010
5.0
chimney sweep, masonry, chimney caps, chimney repair, fireplaces, gas logs
+ 4 more
Fantastic. Easy-to-schedule, called to confirm appointment, called again the day of appointment to let me know he was on his way. Showed up right on time, and proceeded with very thorough interior and exterior inspection. Pointed out what actually needed correction vs. what was simply an aesthetic issue that could be easily solved without his involvement. Removed dated fireplace cover and provided multiple options in a range of costs that fit our budget. Removed debris growing in chimney cap. Also checked stuck gas line that was a concern, and estimated replacement with new valve. Recommended staging the work seasonally to fit our financial needs, starting with exterior first, and then interior (extensive corrections were needed to repair hazardous cracks in the heat tiles and masonry). I highly recommend their services.
Description of Work: Performed safety inspection of cracked interior and exterior fireplace and chimney, and cleaned flue and cap. Checked gas lines to fireplace, provided detailed staged work-plan to correct deficiencies.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Bette F.
06/2010
5.0
chimney sweep, fireplaces
+ 0 more
very well and we found out they do other work, such as air duct cleaning, etc..
Description of Work: the fireplace and the chimney were checked. from the roof to the firebox. much time was spent explaining what was needed and a cleaning was not. this impressed us. showed honesty on the part of the co and their rep, {Sean} he was thourough and very helpful. we would recommend this co to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$47.5
Sara T.
05/2010
5.0
masonry, chimney repair
+ 0 more
Kingsborough was very thorough, efficient and prompt. I had them add a chimney liner in November before winter; at that time, they also performed a temporary patch to the chimney to make it through the winter. In spring I had them finish the repair by rebuilding the chimney from the roof line. They did a fantastic job and it looks wonderful. I had no problems with their customer service.
Description of Work: The cost I mention covered both the chimney lining and cap, as well as the chimney rebuild from the roof line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Matthew M.
05/2010
5.0
air duct cleaning
+ -1 more
Great. They showed up on time, did a thorough job and answered all the questions I had during the process. They estimated it would take about 4 hours and that's what it took. I'd use them again.
Description of Work: Air Duct Cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
PATRICIA L.
05/2010
1.0
chimney sweep, chimney repair
+ 0 more
Still getting smoke smell in house, both upstsairs and basement fireplaces. Kingsborough returned on March 22, 2007 and found "gapping where metal part of smoke chamber meets brick". Repair cost: $308.00, 2 months after $4500.00 worth of work. Still Smoke smell in house when have a fire. Service call 2-1-2008($50.00) gave some hints which sounded resonable. Basically, have stopped having fires. March 2009, top- sealing damper on basement chimney has warpped, now there is a wind noise coming out of the basement fireplace when it is windy (the upstairs topsealing damper is tight, no wind noise). Damper supposed to be under warranty. When I called Kingsborough they wanted $50.00 for a service call. When two of the same dampers are next to each other, and you push on the corners of the upstairs topsealing damper, and it doesn't move, and you push on the corners of the downstairs topsealing damper, and it moves you don't need to pay $50.00 to Kinsborough to tell you that the topsealing damper should be replaced under warranty. Seems like everytime there is a problem with their work it is going to cost you. I certainly cannot recommend this company.
Description of Work: "Remove tiles from upstairs chimney, sleave chimney with 11 in. high flex stainless steel liner, install topsealing damper. Basement fireplace sleave chimney with 9 in. stainless steel liner and install topsealing damper."
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$5,000
Response from Kingsborough Chimney Sweep Inc
It pains us to receive a report like this. We take pride in our work, and have never in 22 years in business had a customer express this sort of dissatisfaction. All of our work is guaranteed for a full year, and parts are guaranteed for two years. That is why when this customer called us back in March of 2007, we did not charge for the inspection. However, 2 years later when he/she noticed the warped damper, our $50 service fee would apply since it was well outside of the labor warrantee (although the parts would have still been covered). Despite that, we can provide multiple references to attest to the fact that we are always willing to make exceptions for customers that maintain open communication with us and express legitimate concerns. Such an exception was more difficult in this case because we only received brief, intermittent calls from the customer, usually a year apart. Nonetheless, we would be happy to extend this courtesy of a service fee exception to this customer now if he/she is so inclined. Regardless, I hope that we can help this customer understand that our policies are made to be fair for both parties, and that they are always well-articulated before any work is done.
RICHARD G.
05/2010
5.0
chimney sweep, air duct cleaning
+ 0 more
Shawn was on time, very thorough, well spoken, and informative. Overall, he is a person I'd have back in my house to do work. We did use KCS for a chimney sweep in the past. They did a very good job for us.
Description of Work: They fully swept and cleaned all of the air ducts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$630
Mark S.
04/2010
5.0
chimney caps, chimney repair
+ 0 more
I was pleased with their service. The owner was actually the one who came out to do the job, and he was an honest, down-to-earth man. I trusted him, and he referred me to another contractor that was also able to do the work that I needed properly. He really went above and beyond.
Description of Work: They fixed the chimney cap and clearcoating that had been done poorly by another company. They put in a whole new lining as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,700
BOBBI S.
03/2010
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
Shawn arrived during the specified time frame. He was very professional, and addressed all of my concerns. I would definitely reuse Kingsborough and comment again.
Description of Work: Air duct and dryer vent cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$630
Monique W.
03/2010
5.0
chimney sweep, air duct cleaning, chimney repair
+ 1 more
Very good experience. Sean did a great job in all aspects and was very professional. I highly recommend this company.
Description of Work: Air duct cleaning, chimney sweep, chimney inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Justin Z.
03/2010
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
They were very helpful in showing us problems with the air ducts, furnace and crawlspace. Didn't try to up-sell any additional services and gave us an angies list discount of 5 percent. i would recommend this company for people who want to have their ducts cleaned properly and professionally.
Description of Work: Had all air ducts cleaned and sanitized.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
DEBORAH D.
02/2010
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
Shawn came here previously to clean our chimney. We were so impressed with him that we called him back to clean our air ducts. He is professional, competent, knowledgeable, polite, personable and very neat.
Description of Work: Our air ducts and dryer vent cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$965
Teresa G.
01/2010
5.0
air duct cleaning, chimney caps
+ 0 more
On time, professional, and polite. Evaluated our dryer vent and told us it did not need to be cleaned (i.e. did not sell us service we didn't need). I appreciate the honesty.
Description of Work: Air duct cleaning, installed rain cap on chimney and screen on furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$917
Josh H.
01/2010
5.0
air duct cleaning
+ -1 more
Fantastic. He was very courteous, and cleaned up everything after completion. Very thorough. I was able to work from home without a problem. Highly recommend. Ask for Shawn.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Chimney Sweep,
Air Duct Cleaning,
Chimney Repair,
Dryer Vent Cleaning,
Fireplaces,
Chimney Caps,
Masonry,
Gas Logs,
Heating and Air Conditioning,
Roofing,
Appliance Repair,
Ceiling Fans
FAQ
Kingsborough Chimney Sweep Inc is currently rated 4.9 overall out of 5.
Sunday: 8:30 AM - 6:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 8:30 AM - 6:00 PM
Kingsborough Chimney Sweep Inc accepts the following forms of payment: Check,MasterCard,Visa
No, Kingsborough Chimney Sweep Inc does not offer free project estimates.