Appliance Marshall Repair Inc

They were supposed to get back with me on a part in April but they never did. They were very prompt and they're very polite. They're friendly. Their follow-up isn't great.

He arrived on time and was very efficient in his work. He explained everything clearly and did not try to sell us repairs that were not cost effective. I was really impressed that he had a heavy duty plastic floor mat that allowed him to pull out the stove without damaging the floor.

They had good rates and services. They came on time and we were very pleased with them.

Very pleased with the service. Had an inlet drain error on my Miele dishwasher. Marshall was prompt, professional and fair. He was very knowledgeable on our product and seemed to get enjoyment working on these machines. He was definitely more knowledgeable than the salesperson we purchased the unit from. He gave the machine a complete check over and made other adjustments to ensure it runs great. Highly recommend Appliance Marshall for your high end appliance repair.

I called early on Friday and they were able to fit my job in the following day. On the day of the install they called my tenant to let her know that they would be arriving at the end of the time frame given so that she wasn't stuck waiting at the house. The only hiccup during the installation was that the replacement oven needed a smaller connector that they didn't carry. A quick trip to the hardware store on their part and that was taken care of.

Refrigerator quit. Appliance Marshall Repair came out next day, on time. Tech replaced compressor relay within an hour. Told me that compressor was a good unit and should last for years. He also saw my dishwasher and suggested that I contact Maytag as it was probably on a recall. Was extremely satisfied that he had the part and the cost was reasonable. Thanks!!

I was very pleased with the service provided. Marshall was very professional and gave me alot of confidence that he had a great deal of experience with my particular stove. He was also clean and ensured that the work area was also kept clean/undamaged while he was there. I would definitely hire him again.

It went super. He came assessed the need in 5 minutes and made an appointment for 4 days later. He called to say that the part did not came in so he would call when it did. 2 weeks later he called and set up an appointment on one of the worst weather days. He was on time prompt. The job took 5 minutes. I was a little surprised at the $200 price, but it was cheaper than a new stove. Overall, a very competent repair man and I would recommend.

Marshall was prompt and professional. He described what he was doing and why and also gave me helpful hints for ongoing maintenance of this type of washer. He was thorough and was not at all "high pressure." He seemed to be genuinely interested in solving my problem. The fix may have been an easy one (I'm hoping), but Marshall said that he would get all of the information for replacing the seal if what he did on this service call does not resolve the problem. Ashley in the office was also very friendly and professional. I would highly recommend Appliance Marshall.

My husband and I were delighted with the service we received from Appliance Marshall Repair. Our home had a Scotsman ice maker built in when we bought it. It's been broken for ages, but I just couldn't stand the idea of spending $2,500 to replace it - especially because I never would have purchased it in the first place. We had one appliance repair person tell us it could not be fixed, but figured it was worth the money to try once more. Appliance Marshall Repair gave me an appointment a very short time after I called and showed up right at the beginning of the window. He was professional and neat in his work. Best of all, a mere $200 later, we have a perfectly working ice maker and have saved the cost of replacement.

Excellent response from company on setting up appointment, and then on time for appointment. Technician was excellent to work with.

Unprofessional. If they were too busy to help me, a phone call saying so would have been wonderful. But I never heard from them at all.

My dishwasher could not be repaired with the initial visit. Several parts will be needed should I decide to repair. Terry, the Appliance Marshall Technician, ball parked the parts around $300-$350. He said he has worked on F&P's 2-Drawers since they came out. Terry was on time, very business like, but personal enough. We did some small talk as he started his diagnosis, but I left him alone to continue his work. He worked about 50 minutes on the machine. From my observation Terry did know his way around the Dishwasher. Some of the parts on the dishwasher's drawers were interchangeable and Terry swapped them to aid in his diagnosis. Terry suggested I contact F&P due to the probable cost of replacement parts. He said he would call me back, in a day or two, once he got quotes on the parts. The dishwashers are manufactured in Australia and have limited parts distributors. I did call F&P, after Terry left, to get some background on any help F&P might offer on an out of warranty product. F&P said Appliance Marshall was one of there approved repair companies, and that they would need to receive a ?Technical Report? from Appliance Marshall and get back to me. To be continued?.

Company did a good job. Reasonable rates. Company was able to adjust their schedules to mine. Very clean and efficient.

Company called me in advance to give me a 3 hour window. Then repair technician called when he was 30 minutes out (well within the 3 hour window). Technician was very friendly and obviously knew what he was doing. He had a clear objective which was to fix my two problems at a fair price. To my surprise these were very minor repairs and he was done in a short amount of time. The dryer had a loose part that needed to be re-positioned and tightened. The fridge had a bad switch and he had one with him so it was fixed during the same service call. I have to say in the world of contractors, service companies, etc. this was an A+. I have used countless companies since I have an older house and I had a couple of condos in Chicago prior to this. I will not be calling anyone else going forward as I am very pleased and highly recommend these guys. If you are in their service area stop reading the reviews and call this place if you need any large appliance fixed.

Went very well. Was able to come a couple days after we called, he fully checked out the dishwasher and determined the problem. Since they are an authorized Fisher Paykel service he had the replacement part in his truck. Price seemed a little high, but I had checked with competitors and he was very reasonable compared to them. Also accepted a 10% coupon from his ad on Angies list. It's been about 2 weeks and dishwasher is working better than ever

As above, Marshall was honest, quick and clean in repairing a terminal dishwasher. As all appliance repairs come in threes, they have been back to fix a washer and dryer this summer as well. They do quality work at a fair price. Their service is excellent , as all calls are returned in a timely manner. We will keep using their services.

One of the few companies that repairs Bosch dishwashers. While on the phone, they diagnosed the problem based on what I described and gave me an estimate that ultimately came out to be very close. I was told they usually had those parts on the truck. The repairman came out. Was on time and very professional and answered all my questions. He did some tests and quickly diagnosed the problem. Unfortunately he didn't have the part on his truck and had to order it. They came back a few days later and quickly repaired. Only problem was on the phone call and original visit I mentioned I am an Angies List subscriber and the coupon they had on the site. I was told that would be taken off the final bill. After the repair was complete I paid the bill but forgot to look for the discount. The Angies List discount was not applied. I called the office and they said they would send me a check for the discount, but I never received it.

While I don't look forward to the day another one of my appliances malfunctions, I DO look forward to knowing exactly who to call for help---Appliance Marshall Repair. When something recently went awry with our miele dishwasher, Marshall was quick to respond and address the problem. I appreciated the fact that he always called before arriving, was flexible w/respect to our schedule and helped us help him by telling us what to take note of if/when another error message appeared. He also gave us tips regarding how to get the most out of our dishwasher--totally helpful. Appliance Marshall is the type of business I love to support and I will continue to do so and will tell my friends to do so as well.

The owner does the repairs himself, and he did a good job.

There was a mix up with my phone number. The issue was taken care of. Angieslist personal, Please remove my review.

Marshall was professional: prompt, knowledgeable, informative and pleasant to deal with. Will use his services in the future: recommended.

Marshall, the owner, is very knowledgeable and was confident about the potential problem, enabling him to provide us with an estimate beforehand. He arrived on time, was friendly, tidy and efficient. We were pleased to hear when he said these older stoves are well made. I would recommend Appliance Marshall to anyone with household appliance problems. I will be using him for all my future appliance repair needs. How wonderful to have someone who is honest and does a good job

Called telling them of burning smell coming from the dryer. Service man came out informed the lint had been ignited. Cleaned all of the excess lint.

My dryer stopped working and I suspected the motor was the problem. This company advertised "Free quotes/ estimates given over the phone" so I called and spoke a person in the company instead of an answering service, which is a plus in my opinion. After explaining my issue I was asked to wait for a call back from a technician. I receive a call back later that night and the tech confirmed, based on my description, that the motor was most likely the cause. The tech gave me an estimate over the phone to fix and at that point I decided to replace the unit instead of repairing the old one. I will call this company 1st if any of my other appliances fail.