AWE Air Water Energy

Heating and Air Conditioning, Water Heaters, Air Duct Cleaning,

About us

Air.Water.Energy offers a trusted, one-call solution for all of your home's vital systems including air conditioning, heating, indoor air quality, electrical & renewable energy needs. Having served the area for over 100 years, this company employs over 50 individuals committed to providing exceptional service. Recognized by their bright yellow trucks and cars, this military veteran-owned business is actively involved in the community. Each year, Air.Water.Energy. supports the Carol Stream Park District's Earth Day celebration. A.W.E. created Healthy Home Month (October) and annually, the company focuses on educating its community and clientele on ways to improve the environment, efficiency of home systems, and how to save money in the process. A member of the Carol Stream Chamber of Commerce, A.W.E.'s employees and leaders also support many nonprofit events including Rockin' for the Troops, The Oakbrook Pink 5k for breast cancer and The Glow Run for Children’s Hospital. Air.Water.Energy. offers senior citizen and military veteran discounts of 10% on product and service. These discounts may not be combined with other offers, have no cash value, and may be changed without notice. Numerous special offers can be found at theawefactor.com, and cost is determined by the job and special financing may be available. Ask for details. Additional DBA's - Hansen Mechanical Inc, Keppner Heating, Air One, Comfort Perfect, Climate Perfect, A Perfect Plumbing Solution, A.W.E. Air Water Energy, Inc.

Business highlights

114 years of trusted experience
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Heating & Air Conditioning. Indoor Air Quality. Electrical Repair. New Electric Panels. Surge Protection. Humidifiers. Duct Cleaning. Furnaces. Boilers. Piping.

Services we don't offer

Chimney Sweeps, plumbing

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7565 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 476-500 of 565 reviews

Laura I.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have had a twice a year service contract with AWE for many years. They service both our air conditioner & furnce. We have lived in our home over 35 years, and when the original furnace and air conditioner needed replacement, AWE advised us & installed new units. Wouldn't use anyone else.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you very much for your review. We are so grateful for your continued support through the years. We consider our clients our greatest asset and we cannot thank them enough realizing what we stand for as a company. We take your indoor comfort very seriously and we are happy that you see that. Thank you for being our valued client!

Frank V.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$450

Response from AWE Air Water Energy
Thank you very much for your review. We are so happy to hear of your satisfaction with our company. We are always grateful to hear from our clients as that is our best feedback as to how we are doing out in our client's homes. We thank you for being our valued client!!!!

Lucille F.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: AWE came out to do a regular maintenance check on our central air unit. |Their technicians are always thorough and polite. We've been with them |for more than ten years.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you very much for the review of our annual maintenance. We appreciate you taking the time to give us your feedback. We appreciate your continued support and we thank you for being our valued client!

eileen B.
06/2015
5.0
plumbing, water heater repair
  + 0 more
.
Description of Work: Replaced part in water heater. It went well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from AWE Air Water Energy
Thank you for the review of your plumbing experience. We are happy to be a company that provides our clients with all needs possible. We appreciate you taking the time to send in a review and we thank you for being our valued client!

Thomas P.
05/2015
3.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: They tried to sell me on a $3800 system to fix a problem that i feel was caused by their duct cleaning.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0


Response from AWE Air Water Energy
We thank you for your feedback.We are unaware of any recent issues. The last time that we were out there was 2013 and we have not been advised that we have had any issues since that estimate. We always advise our clients to contact our office to speak directly to a manager to resolve any issues. If you feel that we have done something that is not up to your standards then we would love to hear from you. We believe that our client is our greatest asset, period. We stand behind our company slogan of We Care. It's Personal. Kristi Grimm Operations Manager

Gary P.
05/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: Installed new HVAC systems and new water heater. Pretty much on schedule.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from AWE Air Water Energy
Thank you very much for the review of your installation. We appreciate your support and we thank you for being our client!

Lloyd L.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They do the maintenance on my A/C and Furnace. I have an off season inspection plan which they inspect the furnace in the Spring and the A/C in the Fall. They do a check/inspection and cleaning and then recommendations if any on possible maintenance or repair items at a discount since I'm a maintenance plan member. They have been servicing my units for over 12 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from AWE Air Water Energy
Thank you for the review of your annual maintenance. We are grateful that you realize the importance of maintenance, not just for the well being of your equipment, but for your own. We make sure that your equipment is maintained based on manufacturer's standards. On top of that, being on the MVP saves you alot of money and no overtime. Thank you for taking the time to send in your review and for being our client.

Prafulla S.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed a humidifier. The technician was very nice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Response from AWE Air Water Energy
Thank you for your review. We are happy to hear of your satisfaction with the installation of your humidifier. We are grateful we met your needs and we appreciate you taking the time out of your day to send in a review. Thank you for being our client!

Albert K.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: AWE installed a new high efficiency furnace and new air conditioner for us. It was a long project with the changes needed for the furnace, but the two installers stuck to it through the day and the rain. The installation looks good and everything works well. The installers were careful during the installation, putting down clothes to protect our flooring. They were also very thorough with their clean up and haul-away of the old unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from AWE Air Water Energy
Thank you very much for the review of your installation. We appreciate you taking the time to send in such wonderful feedback. We are grateful that you chose us and we will always strive for your satisfaction. Thank you for being our valued client!

Patty E.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have yearly maintenance with them. They check out the furnace and make sure everything is running fine-which it is. They also put in the filters that I buy. They installed the whole system for me through COSTCO. They did a great job converting my home from a boiler system to furnace. I have used them ever since and have had no problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you so much for your review. We are so happy to hear that you have been fully satisfied with our services, from install to maintenance. We strive very hard to stand out from the rest with, not only our services, but 100% client satisfaction. We thank you fro choosing us becoming our client!

John U.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Have an 2 year contract for service of A/C and Furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you very much for your review. We are happy to know that you are fully satisfied with our services and realize the importance of annual maintenance on your equipment. Thank you for being our valued client!

Carrie V.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were the original installers of my new furnace and air conditioner, which I purchased through Costco. A winter and spring check up were included in the package, but I am not very diligent about those things. They were persistent, though, and kept following up with me until I scheduled my appointments. They came on time and were very thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from AWE Air Water Energy
Thank you very much for your review. We are happy to hear that our efforts have gone noticed. When our clients purchase new equipment it is the utmost importance to us, to make sure that we keep your warranty valid, as well as your equipment running to manufacturer's standards. We thank you for being our valued client!

marian Y.
04/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: They removed both of my old hot water heaters and installed a new tankless system. I am completely happy with their work and would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,100

Response from AWE Air Water Energy
Thank you so much for your review of our plumbing department. We realize that you have many options when it comes to who you trust with your plumbing needs, and we thank you for choosing us!

Jeanne G.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you very much for your review. We appreciate your support and we thank you for being our client!

Steve L.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a new heating system last yr on Feb 1 ,very cold day for heat to go out. We also had them do a new AC system. Periodic checks/inspections too. Flawless!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Response from AWE Air Water Energy
Thank you very much for your review of your current installation. We are so happy that you chose us for your indoor comfort needs and we will continue to strive for your needs. We thank you for being our client!

Gwen N.
03/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: New furnace, water heater and AC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from AWE Air Water Energy
Thank you so much for your review of your installation. We are so happy to hear of your satisfaction with us. We will always stand behind our promise of 100% client satisfaction and we are grateful that you continue to be our valued client. Thank you!

Benjamin M.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed a new Daiken furnace, humidifier, nest thermostat and nest protect. The installation is very good from an HVAC standpoint and corrected many outdated techniques used to install the previous furnace. The technicians were very experienced and professional and it shows through their work. | |My only complaint was that there was not much information regarding how to take advantage of the additional features of the furnace I bought, and the installers had never used a nest before. Luckily, the Nest is made to be very easy to use so that is not really an issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,400

Response from AWE Air Water Energy
Thank you very much for your review of your installation. We appreciate your feedback and your continued support. We will always be happy to explain any and all questions that you may have now, or in the future, as we strive for your 100% satisfaction. Thank you for choosing us and for being our client!

Mike M.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace cleaning and check-up. | |I have been using this company for more than 20 years. They have been a good vendor. I continue to contract with them for both A/C and Heating.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from AWE Air Water Energy
Thank you very much for your review. We are very happy to hear of your satisfaction with us. We appreciate you taking the time out of your schedule to review us and for being our valued client!

D J W.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual service of furnace. I purchase a 2 year service contract with them for furnace and air conditioner. I have used them for several years and before my mother passed she used them for a number of years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you very much fro your review of our company and annual maintenance! We thank you for your continued support for us. We are grateful for that support and we thank you so much for being our valued client.

Gayle H.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: This was a contracted maintenance service. They checked the furnace, making sure everything was in working order. We had a service call about several weeks earlier. It turned out that a part was sticking and, as a result, the heat went out. The technician showed my husband what to do until the part came in (fortunately, he did not have to "unstick" the part during that time). At the time of the maintenance service, the technician replaced the part. The part had come in the week before and they promptly called me. I voluntarily waited for the maintenance call, which I had scheduled, because it was extremely cold and I figured they had enough "heat out" calls and we knew what to do in the mean time. They expressed their gratitude.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you so much for your review. We cannot express our gratitude for what you did when it came to holding off on the part. We appreciate you thinking of us during extremely cold temperatures but our clients always come first, no matter what. We live by the motto "Our Client is our Greatest Asset" and we are happy that you see that we stand behind that. We thank you for your continued support and for being our client!

Chad J.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Furnace cleaning and check up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from AWE Air Water Energy
Thank you very much for your review of annual maintenance performed. We are so happy to hear from our valued clients. Thank you so much for taking the time to send in a review and for being our client!

Janet K.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Seasonal furnace check/tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from AWE Air Water Energy
Thank you so much for your review of your annual maintenance. We are always happy to hear feedback from our clients as that's what makes us continue to grow. We thank you for being our valued client!

Tess H.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you so much for your review. We are so happy that we have satisfied your indoor comfort need. We look forward to a continued relationship. Thank you for being our client!

Janet K.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro
$7,000

Response from AWE Air Water Energy
Thank you so much for your review of your installation. We are happy to hear of your satisfaction and comfort. We thank you for choosing us and for being our valued client!

kathi D.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Miscellaneous plumbing issues. Everything done perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$400

Response from AWE Air Water Energy
Thank you so much for the review of plumbing work performed. We are so happy to have had you try out our wonderful plumbing department and happy that you are fully satisfied. As a company we are happy to offer numerous services for our clients and their indoor comfort needs. We thank you for being our valued client!

Contact information

295 Carlton Dr, Carol Stream, IL 60188

http://www.theawefactor.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 2:00 PM


Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Air Duct Cleaning,
Natural Gas Lines

FAQ

AWE Air Water Energy is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 2:00 PM

AWE Air Water Energy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, AWE Air Water Energy offers free project estimates.
No, AWE Air Water Energy does not offer eco-friendly accreditations.
Yes, AWE Air Water Energy offers a 10% senior discount.
Yes, AWE Air Water Energy offers emergency services.
No, AWE Air Water Energy does not offer warranties.
AWE Air Water Energy offers the following services: Heating & Air Conditioning. Indoor Air Quality. Electrical Repair. New Electric Panels. Surge Protection. Humidifiers. Duct Cleaning. Furnaces. Boilers. Piping.
Chimney Sweeps, plumbing

Contact information

295 Carlton Dr, Carol Stream, IL 60188

http://www.theawefactor.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 2:00 PM