AWE Air Water Energy

Heating and Air Conditioning, Water Heaters, Air Duct Cleaning,

About us

Air.Water.Energy offers a trusted, one-call solution for all of your home's vital systems including air conditioning, heating, indoor air quality, electrical & renewable energy needs. Having served the area for over 100 years, this company employs over 50 individuals committed to providing exceptional service. Recognized by their bright yellow trucks and cars, this military veteran-owned business is actively involved in the community. Each year, Air.Water.Energy. supports the Carol Stream Park District's Earth Day celebration. A.W.E. created Healthy Home Month (October) and annually, the company focuses on educating its community and clientele on ways to improve the environment, efficiency of home systems, and how to save money in the process. A member of the Carol Stream Chamber of Commerce, A.W.E.'s employees and leaders also support many nonprofit events including Rockin' for the Troops, The Oakbrook Pink 5k for breast cancer and The Glow Run for Children’s Hospital. Air.Water.Energy. offers senior citizen and military veteran discounts of 10% on product and service. These discounts may not be combined with other offers, have no cash value, and may be changed without notice. Numerous special offers can be found at theawefactor.com, and cost is determined by the job and special financing may be available. Ask for details. Additional DBA's - Hansen Mechanical Inc, Keppner Heating, Air One, Comfort Perfect, Climate Perfect, A Perfect Plumbing Solution, A.W.E. Air Water Energy, Inc.

Business highlights

114 years of trusted experience
Women Owned & Operated
Veteran Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Heating & Air Conditioning. Indoor Air Quality. Electrical Repair. New Electric Panels. Surge Protection. Humidifiers. Duct Cleaning. Furnaces. Boilers. Piping.

Services we don't offer

Chimney Sweeps, plumbing

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.7565 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
8%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 276-300 of 565 reviews

Tom O.
06/2014
5.0
heating & air conditioning/hvac, water heater repair, wells
  + 1 more
The technicians are competent and very professional. They come when they say they're going to come and they call right before they leave their previous appointment. The people at the office sound like they know who I am; they must have a quick computer and they call me up on the screen. My daughter had a problem and it was beyond their area but they sent a guy out to help. I only have good things to say about them. Their price is what I expect it to be. They're very clean and there are no messes when they leave. They're punctual and they have licensed plumbers and engineers to come and do the work. They know their stuff and they don't give me an attitude. If I'm not around and my wife is going to deal with them, I'd be fine with that.
Description of Work: They've done our heater, furnace, air conditioning, water heater, and sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from AWE Air Water Energy
Thank so much for your wonderful review!!! We are so happy to hear that all of our efforts are getting noticed. You are our top priority as a client and we are happy that you feel that we treat you that way. Thank you for your continued support and being our valued client!!!!

Dan G.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
I have a prepaid maintenance agreement which includes service on the furnace and air conditioner each once a year. It is all included in that agreement. I am overall satisfied. One time they did a repair and I thought it was a little high but it was an emergency so that was to be expected. Nothing has really blown me away about the company. There is a discount for emergency service due to the agreement and I get priority service if they are busy. Their price is about average. I've had no issues with their quality. They have been fairly responsive. All of the people that have come out have been fine.
Description of Work: I had them do some annual maintenance on my HVAC equipment. They have done some repairs to my furnace before. They last did maintenance on my furnace. They are actually coming out tomorrow for some stuff on my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you so much for your feedback of our company. We certainly hope that there is a ways that we can "blow you away" as we try so hard to stand out from the rest. We are happy that you are on our MVP as it is crucial for home comfort, peace of mind as well as savings. Thank you, again, for your feedback and for being our client!

Angela N.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
They are fine. Sometimes their technicians are better than the others. The good technicians are great and the other ones are just okay. I don’t really have anything outstanding to say. Their price is good. I haven’t used them for an emergency but only for maintenance plan. They are punctual.
Description of Work: I used A.W.E. Air Water Energy to have my air conditioner looked at right before summer. I have a maintenance plan; so they just come twice a year.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you so much for your feedback. We work hard to train our technicians the same and we appreciate any and all feedback of the service that they are providing. We know that you have many choices out there and we thank you for continuing to choose us!

Bryan C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
I have had a good experience with them. They are prompt, they are efficient, they provide good service, and I like their price.
Description of Work: They do the regular maintenance of our heating and AC, and we also purchased a nnew furnace and air conditioner from them.
Rating CategoryRating out of 5

Response from AWE Air Water Energy
Thank you so much for four review. As you know, we are always happy to hear from our clients and meet their expectations. Thank you for your continue support and for being our client!

Sherri J.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
I like them. They come out twice a year. They come out every 6 months. The check ups are free, and if they find something wrong, then you have to pay. I like them because they are specialized in the unit that I had. It was something that the previous owner had put in so it is a plus.
Description of Work: They do check ups, and they did find issues, and they resolved. They run the air conditioner, and make sure it is running properly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you so much for your review. We are happy to meet the needs that your unit requires and we are so happy to hear of your satisfaction. Thank you so much for being our client!

Timm B.
06/2014
3.0
heating & air conditioning/hvac
  + -1 more
The guy was very pleasant and nice but he's a little high compared to others. He's very professional. Their quote is almost double compared to other companies. That quote was ridiculous and so the pricing is horrible.
Description of Work: They just gave us a quote on air conditioning. They replaced an air conditioning and heater.

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$12,000

Response from AWE Air Water Energy
Thank you for sending in your feedback. We realize that we have a lot of competition out there and we certainly hope that you have expressed your feelings with our sales manager. We are always willing to work with our clients when it comes to the importance of a huge investment such as new equipment. With that being said, we are happy to have met your needs in other areas. We appreciate your feedback!

Gary P.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
The work was pretty good. I liked it. They did it quickly. We have two air conditioning system, one upstairs and one downstairs. The one upstairs isn't powerful enough so I have to do something about that. They didn't give me a strong enough air conditioner for the top part of the house. The pricing was a little bit steep. They were responsive and punctual.
Description of Work: I used A.W.E. Air Water Energy.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you for your review. We are always happy to hear from our clients and their experience with our company as client satisfaction is our top priority. Thank you for choosing us and for being our client.

Doug S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
We are under contract for a yearly service agreement. I don't think we did pay for anything. Sure, I would recommend them to my neighbors. They performed their service and they’re timely. I haven’t had any complaints with them.
Description of Work: They did my home heating and air conditioning service. It was just a general maintenance service to make the heating, furnace and air conditioning ready to be use for the spring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you very much for your review. We appreciate you taking the time out of your day to express your satisfaction. Thank you for being our client!

Thomas C.
06/2014
5.0
heating & air conditioning/hvac, generator service
  + 0 more
My experience with them has been excellent. I have been very happy with their service. I do not remember off the top of my head how much they charged me for the last service that they did for me because everything was all combined and there was a discount that was given because of everything. They are there at different times of the year because of the furnace, because of the air conditioner and because of the generator. What stands out to me about them that makes me keep using them is mainly the service that they provide. They provide excellent service. I would absolutely use them again in the future.
Description of Work: I use AWE Air, Water, Energy every year through an annual contract and they basically do everything from the generator to the furnace to the air conditioner. They serviced the air conditioning unit the last time that they came out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you so much for your review! We always love to hear from our clients and we are so happy that we continue to meet your expectations! We thank you for continuing to be a Member Value Plan client and for your continued support!

diane A.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent. We've used them for 20 years. We have them on an annual maintenance plan. They come out twice a year; once for the air conditioning and once for the heating. They will be out sometime the first part of July for the annual maintenance on the air conditioning unit. We've never had a problem. We will absolutely use them again.
Description of Work: We used them for the annual service for the furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you so much for your review. We are happy to hear that we have met and continue to meet your expectations, as that's our top priority. Thank you for being on our Member Value Plan as it is such a crucial part of the upkeep of your equipment and peace of mind. Thank you for your continued support and for being our client!

Mike L.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
The experience with them was fine. I didn't compare prices with other companies, and I just happened to run into their special promotion, and our furnace had had over 20 years on it. They took out the old unit, and took it away.
Description of Work: We had them install a new air conditioning and heating system.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,600

Response from AWE Air Water Energy
Thank you very much for your review of your installation. We are consistently striving to meet our client's needs and we are happy to hear that we have met your needs. We realize that we have a lot of competition out there and we are very happy that you chose our company. Thank you for being our client!

Linda C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
A.W.E./Air Water Energy were fine. My interaction with them was beautiful and the work was very good. I will probably recommend them. I paid for maintenance package where they come out prepay.
Description of Work: They did regular maintenance to my furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from AWE Air Water Energy
Thank you so much for your feedback! We are happy to hear of your satisfaction and we intend to continue to meet those expectations. Thank you for your continued support and for being our client!

Lee N.
06/2014
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Their competitor had a ten-year warranty and they only had a five-year warranty. I asked if they could give me ten and they extended the maintenance contract to a ten. I've been happy with them. They come when they said they would, they're quick, and they clean up after themselves. I've had no problems. They're a little pricey.
Description of Work: We use them for our heating and we have a maintenance contract with them. They installed our furnace and hot water tank. They come every six months.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you so much for your review. We realize that we have a lot of competition out there. However, we pride ourselves on the fact that we continue to work closely with our clients and every one of their needs. We are happy that continue to meet your expectations. Thank you for being our valued client!

Ruth Ann P.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
We have been involved with them for a long time, since we purchased the house in 2002. They have been a good company. They have been reliable, we only had a problem one time with one of the technicians, and he caused a problem with the air conditioner, by doing something with the furnace, but the company was very good. They replaced the air conditioner and the furnace.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you so much for your review. We are continually striving for 100% client satisfaction and we are happy to have met yours. We do pride ourselves on our customer service and work closely with our clients so make sure that we handle any and all issues that may arise. We always have a manager a phone call away. Thank you for your continued support all these years! And thank you for being our client!

Mike B.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
They are okay. I think they are too expensive but everybody is expensive today. Honestly I don't think they are any better or worse than any other air conditioning people. I use them because they installed our new furnace. They did a good job but there is nothing that stands out. They are the same as 55 other air conditioning people.
Description of Work: We have them on contract. They last checked out our air conditioning system..

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$87

Response from AWE Air Water Energy
Thank you so much for your feedback. We certainly wish that there is something that stands out above the rest of the 55 other companies out there. We, as a company, are striving for 100% client satisfaction and we are always trying to create ways to stand out above the rest. We certainly take this seriously as or clients are our greatest assets! We thank you for your review and for being our client!

Katie C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
They are phenomenal. They are an absolutely great company. They are priced very competitively with other HVAC companies.
Description of Work: They tuned up the 5 air conditioning units that I have, and changed the filters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you so much for you feedback! As you mentioned, there are so many choices out there and we are happy that you continue to choose us. We are constantly striving to met 100% client satisfaction and we are so happy that we continue to meet your expectations! Thank you for being our valued client!

Phyllis M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
We have had very good experience with them. They are very good.
Description of Work: They have been out within the last 6 months for the furnace, air cleaner, and air purifier. We have a central conditioner that is fairly new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from AWE Air Water Energy
Thank you so much for your review. We realize that you have a busy schedule and we thank you for taking the time out of your day to provide us with your feedback. As you know, we are constantly striving for 100% client satisfaction! Thank you so much for being our client!

Richard Y.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
We have had very good experience. We have been working with them for quite a few years, and we are very happy with the service that they provide. We are on a contract, and they come out twice a year for us. It works out great for us.
Description of Work: They do both our air conditioning, and our furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$326

Response from AWE Air Water Energy
Thank you so much for your review of our company. We are so happy to hear that we continue to meet your expectations. We would also like to thank you for being on our Member Value Plan as it's so important for the upkeep of your equipment. Thank you so much for your continued support and for being our valued client!

Tim T.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
The installers were very professional. They laid down padding when the were in the house. When working outside for the compressor they did not walk thru the house. When completed they explained all the functions of the new controller and system. I would defiantly use this installer again.
Description of Work: Installed new Heating and Air Conditioning system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Response from AWE Air Water Energy
Thank you very much for taking the time out of your day to review your installation of your new furnace and air conditioner. We are extremely happy to hear of your satisfaction in the processes that we train our installers on daily. The only way that we know how we are doing is by hearing from our clients so thank you! And thank you for being our client!

Nelson H.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very professional service as always. The service was done at the exact timepromised and the professional was very knowledgeable, honest, and corteous.
Description of Work: Air conditioning maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from AWE Air Water Energy
Thank you for the review of your maintenance service done by us.Annual maintenance is such a crucial part of keeping your equipment working up to manufacturer's standards as well as peace of mind. We thank you for your feedback and for being our client!

John T.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
My old AC unit went out and needed new one, i purchased the AC unit via Costco and selected AWE from list of qualified technician to install it for me. An installation appointment was scheduled and two technicians showed up to do the work, they were very courteous and professional. They get the job done in few hours and tested the new unit before leaving. It was a very pleasant experience working with AWE. I now use them for my yearly AC check up and very happy with the work they have done.
Description of Work: Replaced old air unit with new one

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from AWE Air Water Energy
Thank you very much for your review! We are always happy to hear feedback from our clients and we are thrilled of your experience with us. 100% client satisfaction is what we strive for and we are happy that we have met your every need. Thank you for choosing us and for being our client.

Jan K.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Bill arrived promptly, was very courteous and did a great job. Company is very responsive - scheduling easy even during busy season.
Description of Work: Annual service of central air unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from AWE Air Water Energy
Thank you so much for your review of service work done! We are so grateful for your feedback, especially to know how responsive you believe that we are, even during busy season. We certainly do our best to make sure that we treat every client like they are our only and we are happy to hear that you feel that way. Thank you for taking the time out of your busy day to provide such wonderful feedback. And thank you for being our client!!

Terry D.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Two installers came to our home to put in a new Lennox air conditioner. The two men were punctual, polite, knowledgeable, neat and pleasant. They answered all our questions. They put footies on over their shoes and lay down drop clothes on the carpeting as to not bring in dirt. They were very efficient and finished the installation in what seemed to be a reasonable amount of time. We have been with A.W.E. for many years and they service all our furnace and air conditioning needs. We trust them and will continue to use them.
Description of Work: Install new air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from AWE Air Water Energy
Thank so much for your wonderful review of your installation. We are always so happy to hear feedback from our clients because, as you know, our client's are our greatest asset. We are happy to have had your continued trust and support through the years and for being our valued client. We will be sure to pass along your review to our install department to let them know what a wonderful job they did for you. Thank you again for always choosing us and for being our client!

Elaine B.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
Very well, always very prompt with reasonable prices for services needed.
Description of Work: Bi annual maintenance on AC

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from AWE Air Water Energy
Thank you for your review of your annual maintenance service and our company. We are always happy to hear from our Member Value Plan clients and the service that they receive. As you know, annual maintenance is such an important part of the functionality of you equipment to make sure that it is up to manufacturer's standards and keeping you comfortable. Thank you for your continued support and for being our valued client!

satyasai B.
05/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
the technician was very good. he did a thorough cleaning of the air conditioner and even identified some electrical problems around the air conditioner.
Description of Work: routine air conditioner check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from AWE Air Water Energy
Thank you very much for your review of your service work provided by our qualified technician. We are always happy to hear from our clients as that is our main goal...100% client satisfaction. We are very happy to have met your expectations and look forward to servicing your home in the future. Thank you for taking the time out of your day to send in this review and for being our client!

Contact information

295 Carlton Dr, Carol Stream, IL 60188

http://www.theawefactor.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 2:00 PM


Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Air Duct Cleaning,
Natural Gas Lines

FAQ

AWE Air Water Energy is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:00 AM - 2:00 PM

AWE Air Water Energy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, AWE Air Water Energy offers free project estimates.
No, AWE Air Water Energy does not offer eco-friendly accreditations.
Yes, AWE Air Water Energy offers a 10% senior discount.
Yes, AWE Air Water Energy offers emergency services.
No, AWE Air Water Energy does not offer warranties.
AWE Air Water Energy offers the following services: Heating & Air Conditioning. Indoor Air Quality. Electrical Repair. New Electric Panels. Surge Protection. Humidifiers. Duct Cleaning. Furnaces. Boilers. Piping.
Chimney Sweeps, plumbing

Contact information

295 Carlton Dr, Carol Stream, IL 60188

http://www.theawefactor.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:00 AM - 2:00 PM