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Hooked Up Installs, Inc.

Stereo and Home Theater Systems, Home Automation, TV Sales,

About us

At Hooked Up Installs, we have harnessed our commitment and our passion for innovation and performance and applied them to creating bold new standards that shatter commercial expectations. Whether you are installing a simple component system or building the home theater of your dreams, Hooked Up Installs is dedicated to providing personalized full-service solutions to our customers. With in-home consultations and installation services, Hooked Up Installs is Chicago’s one-stop-shop for TV, Audio & Home Theater installations. We begin every project by listening to your wishes and purpose; then, we integrate your vision with our knowledge to fulfill your desire. We take the worry and guesswork out of design. Hooked Up Installs specializes in identifying the appropriate entertainment products and installing them the correct way. By combining unbeatable service, unrivaled expertise, and top-of-the line merchandise, we guarantee your home theater will perform at the highest possible level for you and your family. Custom Home Entertainment Integration Specialists, Six Highly Trained Employees, No Sub Contractors, No Travel Charges, Customer Satisfaction Guaranteed.

Business highlights

21 years of trusted experience

Services we offer

Professional installation of the following services: - Home Automation - Home Theaters - Home Audio - TV Installation - Commercial Audio & Video - Lighting Control and Automated Shades

Services we don't offer

Please Inquire

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.9151 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
3%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 126-150 of 151 reviews

gary G.
09/2020
1.0
electrician, home theater design
  + 0 more
It didn't go at all
Description of Work: No Call back

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Hooked Up Installs, Inc.
We never received a call from this member. We work really hard to answer all calls but we have no record of a call from this member.

Dan P.
01/2019
5.0
home theater design, tv sales
  + 0 more
Very well Professional
Description of Work: New Flat screen TV set up and installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan H.
10/2018
5.0
home theater design
  + -1 more
very well, very professional
Description of Work: TV entertainment center hook up

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Patti D.
08/2017
5.0
home theater design
  + -1 more
First-rate workmanship and service
Description of Work: Install my flat-screen TV on the wall

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$637.79

Jeremy M.
09/2016
5.0
home theater design
  + -1 more
Fantastic. Great Team
Description of Work: Update WiFI

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

KAY G.
08/2016
5.0
home theater design
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rebecca B.
04/2016
5.0
home theater design, home automation
  + 0 more
unknown
Description of Work: Installed flat screen and set up all electronics

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Hooked Up Installs, Inc.
Thank you for your review. It means a lot to us.

Malcolm R.
02/2016
5.0
home automation, home theater design
  + 0 more
.
Description of Work: They hooked up our DVD/VCR player to a television. It was a smaller job than they normally do, but they still treated us with respect and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Chris S.
01/2016
5.0
home theater design
  + -1 more
unknown
Description of Work: They were good. They made recommendations then they worked with me to fit my budget. They installed an AV system in my basement. The basement was roughed in with studs and electric and Hooked Up added the AV. Then, after the basement was finished, they came back and finished the setup. Overall, it works great. I really appreciated them working with me to fit my needs and budget. If there's room for improvement, I wish they had explained in more detail what the finished setup would be like before. Also, the Contractors placed the tv outlet and mount and that was not in the best spot - I wish Hooked up would have been on sight with the mount to make sure the placement was best. Overall though, great setup and great system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Hooked Up Installs, Inc.
[Member Name Removed] Thank you for the review. If I remember correctly, the contractor placed the outlet and mount on the wall without consulting with us on it. I believe he wanted to do it himself because of some stone work that was going around the fireplace. I would have been more than happy to assist if he request it. Everything looks great though. Thank you.

LOIS AND JON K.
01/2016
5.0
home theater design, home automation
  + 0 more
.
Description of Work: "They got back to us immediately and we had two appointments to work on our TV hook ups. They kept us informed all the way and were here when they said they would be. We couldn't be more satisfied. Also were very good explaining everything to us. Wouldn't use anyone else. We will recommend them to others and certainly use them again."
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Hooked Up Installs, Inc.
Thank you for the review!

Justin L.
10/2015
5.0
interior designers
  + -1 more
.
Description of Work: Designed, purchased and installed tV and Stereo system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Hooked Up Installs, Inc.
.

Justin L.
09/2015
5.0
home theater design
  + -1 more
It was superbly done.
Description of Work: Stereo & Home Theater equipment purchase and installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Christina H.
01/2015
4.0
home theater design
  + -1 more
unknown
Description of Work: We used Hooked Up Installs to install a home theatre system with a new 84" 4K TV along with multiple surround speakers, receiver, and subwoofers. Quality of the work was good but it took much longer than expected (full day for several installers) and was a bit pricey, but overall good quality for a complicated job. The one issue which disappointed us is that one of the HDMi cables they used on the install was defective. This caused us many weeks of problems trying to trouble shoot why the TV would not work properly. We spent add'l dollars hiring ABT technicians to come out twice and purchased a total of 3 Denon and Yamaha receivers thinking that was the issue, but in the end, ABT determined it was a bad cable. Wish Hooked Up had done sufficient trouble shooting on their own - would have saved us significant $, time, and frustration.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Hooked Up Installs, Inc.
Thank you very much for the review, and thank you for your business. This was quite a set up at the clients house with all their own equipment, and everything looked and sounded awesome. We had some trouble with the ARC feature sending audio from the TV to the receiver for the audio for Netflix on the actual smart TV. Everything else worked out perfectly. The client had an LG TV that we don't have a ton of experience with, but we spent the time going through the manual on all the equipment to make sure the settings were correct. When we left everything seemed to be working great. We even made a second trip back to double check everything and do some additional programming on the remote. Come to find out the cable from the TV to the receiver wasn't working 100 percent perfectly. There is an HDMI cable that runs from the AV receiver to the TV that runs the picture from all the sources. That was working 100% fine the whole time. The same cable runs the audio back from the TV to the receiver for the smart apps on the TV, and that is where the issue lies. We believed the cable was fine because the video on the TV was working perfectly. Like I said, I thought we figured out the issue because it was working when we left. I am sorry for the additional time and energy spent with this, and I wish you guys the best with the new set up. Thanks again. Sincerely, Brent

Mark J.
10/2014
5.0
home theater design
  + -1 more
They were excellent!
Description of Work: We had them install a couple of TV's, in-ceiling speakers, and they hooked up AV equipment for the home entertainment system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Response from Hooked Up Installs, Inc.
We really appreciate your business and enjoyed working with you. If you need anything please don't hesitate to contact us.

George P.
06/2014
4.0
home theater design
  + -1 more
unknown
Description of Work: Installed complete home theater system. Bought all equipment except for existing speaker system. Equipment prices were competitive with Abt. Mounted the 65" TV and rear speakers. Connected all equipment (TV, Blu ray player, receiver, DirecTV Genie, wii U system and programmed universal remote control. Overall the system looks great and works well. Will be contacting to address some minor bugs, but would use again.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$7,500

PRESTON S.
04/2014
5.0
home theater design
  + -1 more
unknown
Description of Work: Brent Metz and his team did a great job installing new audio video equipment, SONOS digital sound, universal remote controllers, and corrected previously installed wall mounts. Brent got our household electronics working again and upgraded us to a new generation.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,350

GAIL C.
12/2012
5.0
home theater design, tv sales
  + 0 more
Amazing experience
Description of Work: Hooked Up Installs sold me and installed three new TV's (one a 60"), plus a Bose sound system, universal remote. The best service experience I have ever had (and I am 72 years old) - Brent replied to my original email immediately, came out and listened to what I wanted and quickly discussed options and then provided a detailed, very reasonable estimate. The install was flawless, very professional, very receptive to answering questions. I highly highly recommend this business - you should avoid big box stores and only use Hooked Up Installs,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Lyon L.
09/2012
5.0
home theater design
  + -1 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

sharon M.
08/2012
5.0
home theater design
  + -1 more
Excellent
Description of Work: Very knowledgeable and helpful.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Jonathan E.
06/2012
5.0
home theater design
  + -1 more
Great.
Description of Work: We have used Hooked Up Installs for our audio / visual components and speaker installations in our house. Regrettably our maids keep messing up the television wires when they clean (I guess I should be pleased they even clean behind the television), but Hooked Up Installs is so great that they will even answer semi-desperate emails and calls to troubleshoot what's wrong with our television system. I'm very happy to have someone who provicdes such great after-sales service. Top notch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth C.
07/2011
5.0
home theater design
  + -1 more
The overall experience was great!!
Description of Work: Brent and his team were amazing!! I really had a wonderful experience using Hooked Up Installs!! Brent worked within my price range and was honest and didn't try to upsell me. Adam and Ray came to install the speakers and TV and they were efficient, knowledgeable and made sure everything was cleaned up and the way they found it when they left. I would recommend Hooked up Installs to anyone. I will be using them again for projects in the future. Cory

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Linda M.
05/2011
5.0
home theater design
  + -1 more
The absolute best experience!
Description of Work: Brent came out and gave me an estimate on removing an old flat screen with an awful install with cables hanging out. I told him I wanted a TV over the fireplace; he recommended one and that same night he emailed me a proposal with everything specifically listed. His whole theory is communication and I've never EVER felt as comfortable with anyone doing work on my home as I did with him. The install was today, and I have to tell you, Adam, Mike and Ray worked their tails off. They not only mounted the 55 inch tv over the fireplace, they installed ceiling speakers which were a PAIN to run the wires to...and not once did I hear a complaint. Adam is a genius, he actually moved my input of my cable to a completely different place without having to drill through siding! They also installed the tv from the family room previously and mounted it on the wall of the master bedroom. They worked from 9:45 to 8:00, never slowing down, totally friendly, answering any questions I had, and can I tell you the outcome?? My family room, once a source of embarrassment, is now something I'm proud of. I have never EVER seen such amazing work from such wonderful guys. Truly, if you have any of this type of work planned, do yourself a favor and at least call them. Brent will impress you with his friendliness and knowledge and the guys who install will blow you away with their abilities. I literally cannot say enough about them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

RON P.
11/2010
5.0
home theater design
  + -1 more
See above
Description of Work: I had purchased a new flat screeen TV and blu-ray disc player from another vendor. They delivered and installed it. The TV had more capabilities than I was able to access i.e. news. netflex. movie downloads, etc. I called and spoke with a representative and told him what I wanted. Within a couple of days he sent two svc techs to my home and the completely rewired everything in about an hour. They replaced most of the wires I had behind my TV and gave me everything that my new TV can offer. I had a surround sound system prior to them coming but, it has never sounded as good as it does now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

RYAN R.
09/2007
5.0
home theater design
  + -1 more
Excellent! Very responsive. Very professional service. Have recommended this company to many others.
Description of Work: Mounted flat screen T.V., installed 5 in-wall speakers, moved electrical socket and cable, calibrated system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Nancy B.
08/2007
5.0
home theater design
  + -1 more
When I contacted Hooked Up Installs who I found on-line I was not sure what to expect. It was the best call I have ever made. The owner, Brent came out to take a look at my room for no charge and helped me pick products that fit my needs. He arrived on time, and his communication skills are second to none. He did not try to sell me anything that I didn't need, which really helped to build our relationship. I received my proposal by email the same day that he looked at the job. I carefully looked over the proposal, and everything looked great. He scheduled my installation for 4 days after I received the proposal. Adam and Brent came out to do the installation and arrived at my home on time with all the ordered product. They carefully installed everything with perfect accuracy, and I could not be happier. Adam cleaned up everything, and I could not even tell the guys did an installation. Everything is working great and I could not be happier.
Description of Work: Hooked Up Installs designed and installed a home theater system in my home. I didn't know what I was looking for, but Brent (the owner) came out and took a look at my room, and he recommended a great system. They installed a 50" plasma television with a phenomenal in wall speaker system that greatly exceeded my expectations. I bought all my equipment through Hooked Up Installs, which made it really easy for me because I never had to leave my home plus they gave me a great deal on the product that I do not think I could have received anywhere else. They also fished wires through my already finished walls that I did not think could be done, and there are no visible wires, which is very important to me. My system is awesome, and I would recommend Hooked Up Installs to anyone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Contact information

1580 Barclay Blvd. Chicagoland Area, Buffalo Grove, IL 60089

http://www.hookedupinstalls.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
Home Automation,
TV Sales,
Electrical,
Internet Service,
Lighting,
Interior Design and Decorating,
Window Treatments

FAQ

Hooked Up Installs, Inc. is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 4:00 PM

Hooked Up Installs, Inc. accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Hooked Up Installs, Inc. offers free project estimates.
Yes, Hooked Up Installs, Inc. offers eco-friendly accreditations.
Yes, Hooked Up Installs, Inc. offers a 10% senior discount.
No, Hooked Up Installs, Inc. does not offer emergency services.
Yes, Hooked Up Installs, Inc. offers warranties.
Hooked Up Installs, Inc. offers the following services: Professional installation of the following services: - Home Automation - Home Theaters - Home Audio - TV Installation - Commercial Audio & Video - Lighting Control and Automated Shades
Please Inquire

Contact information

1580 Barclay Blvd. Chicagoland Area, Buffalo Grove, IL 60089

http://www.hookedupinstalls.com

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 4:00 PM