Imperial Kitchens and Baths Inc

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My experience with this company was very good. They were very prompt. They were also good at explaining what they were doing. They did very good work and scheduled well.

They're very knowledgable and skilled. They do nice work. Everything turned out well.

I found the company on Angie's list and I was able to meet with the owner the same day I called. Mr. Rich was extremely professional. The work was completed on time, the workmen were very neat and cleaned the work area completely each day. The counter tops and lighting look great, and they were able to match the new rolling cabinet with my old 12 year old cabinets exactly. We are extremely pleased and would recommend Imperial Kitchens to our friends.

good on surface--not painted or finished --The reason submitted report is because i have had to have another company complete botched job. The powder room floor was uneven---no sub flooring--toilet leaked--when this was fixed tile cracked. the kitchen and bathroom doors were hung poorly---. would not hire ever again

Overall we were very pleased from start to finish. Ed did a wonderful job designing our projects and the materials they used were higher level goods. We probably could have done the jobs cheaper by subcontracting ourselves but nothing could beat the convenience of one-stop shopping in their design center/showroom. The company is small and we received a lot of individualized attention that we didn't have in other projects we did with larger companies. There were some scattered issues but they were all addressed in a timely fashion so we were overall very pleased and would not hesitate to recommend them to friends and family.

They were responsive, very punctual and reliable. They did a very good job and cleaned up after themselves. I wasn't too happy with the person who oversaw the project but the crew was excellent and professional. The overall experience was great.

We were very satisfied with their work. They were very professional.

They are real easy to deal with. They stand behind their work and do an excellent job. I am thinking about having my bathroom done and I will hire them if I do. They do not sub contract to anybody.

They didn't leave a mess and did what they said they would. It was what they promised to do and the price was good. I wish they would have advised me that with a textured product that the color can wear off. The counter is supposed to look like black slate, but where I work the most the color is worn off. The problem is not to do with the manufacturer or them, I just feel they should have warned me that this can happen and maybe it was not best in the kitchen.

They were very prompt and scheduled well with a very reliable team. We were very pleased with the quality of work and timeliness. We appreciated their help with design and material selection. They are very good with sifting through the ideas to pick out the best options.

The bathroom was a sad collection of one DIY project over another. It was time for a complete overhaul. In the showroom, after describing what I wanted, Larry Rych warned me that the ballpark cost for this type of job would be $20000. When I told him I wanted to go ahead with an estimate, he was able to come to my house in less than a week to take a look and take some measurements. He had an estimate (complete with working sketches!) ready for my review less than a week after visiting my home. Throughout the entire process, Larry was FABULOUS about explaining every choice that had to be made, and every factor we had to consider. There was never any pressure to do things his way. Also, since this is the only bathroom in the house, the installers made sure that the toilet was re-installed every night! (Showers happened at the gym, hand washing in the kitchen, but we still had a toilet!) The installers were conscientious about the work site, letting themselves in in the morning and locking up in the evening. I interviewed 3 different bathroom contractors, and Larry was the most comfortable with the challenges of an older home and a SMALL bathroom, and was the most knowledgeable about the kinds of products (high-end, middle, and cheepo) that we could choose for our bathroom. It was our decision, but he made sure we made an informed decision. The installers worked as quickly as possible, knowing that we had to LIVE with this mess.

I was pleased with the work, the job took a little long than excepted, however this was due to the age of the house.

They were to design and carry out plans to remodel my kitchen. When the kitchen was completed I was not totally satisfied with the work. I contacted them after they were finished and the resolution they provided was not as I thought it should be. I hired experts because I wanted to do things the right way but I ended up with a kitchen that is less functional than it was before I started. Although they were nice people to work with, I am not completely satisfied.

They were prompt and professional at all times. Stephanie did a super job with the design work. The workmen were careful to be tidy. The work looks great. Once they started the job, they kept the progress moving (which is important in a one bath house). There were a few minor repairs that were required after completion, and they were happy to come right out to attend to them (one year warranty on the workmanship). A good experience.

Ed was very friendly and came to our home promptly to give us the estimates. Of all the quotes they seemed the most reasonable. Their showroom is small but they have just about everything you would need to pick out tile, cabinets, hardware, and faucets (saved an enormous amount of time). They are very good at helping match colors and patterns to the customers' tastes. The work went very smoothly. We were happy with the flow. The only drawback was the last 5% (odds and ends) which took an extra two weeks and delayed us in painting the bathrooms. Still, we would use them again.