Freeman Fence

it took them awhile to call me back but once they did they followed up and moved quickly to complete the project Jim came out and gave an estimate that was a little higher than their competitor but offered higher level of service, they handled permits and utilities and removed all debris. Pedro and mike came out on time and did a fantastic job I've gotten great compliments from the neighbors already.

His price was outstanding compared to other company. We had some property issue and had to do this work last year when the garage was put up. He understood the whole thing and was very understanding. He finished the job in one day. I would use them in the future.

I called Freeman fence twice to schedule an estimate seeing as I am on the Southwest Side by Midway Airport and they are based out of Brookfield. First time I left a voice message on their system and never got a call back. Second time I called I got Mr. Freeman himself on the phone and he apologized about the first time not getting call back but that his guy that works the south side had just bought a house and was out longer than he expected. He again took all of my contact information and said I would be contacted later that day. That was well over a week now and there will not be a third call to Freeman Fence.

Upon phoning this contractor the first time--a morning in early April 2011--a voice-answering service took my call. I was asked for my contact information and was told I would receive a return call "usually after 4 p.m." to arrange for the estimate. When no call ever came I called back within two days to try again, informing another phone rep that my last message wasn't returned. The phone rep in almost robotic fashion asked for my information, at which point I reminded them that they should have all my information from my last call. Upon that realization, she told me I would get a return call. Again, no one from Freeman Fence returned my call, at which point a day later I called again after hours and got a voicemail. I stated that I had left two messages and that this will be my last attempt. That same day I got a return call from the owner, Roger Freeman, who apologized because they were so busy at this time of year and lamenting other seasons when things are slow. While telling me his wife was calling for him so they could get to a dinner party, Roger said he would get back to me to schedule the estimate. After a week, all I can figure is that that must have been some dinner party as no further contact from Roger transpired. I gave up on getting an estimate from these unprofessional people a while ago; even the comedy of how unresponsive Freeman Fence is had gotten old. I'd never do business with any company that displays such disregard for quality customer service and professional standards. Some people have given Freeman Fence "A's"; they must have been the lucky few.

To start with, the owner of the company showed up at my house on a Sunday (the only day I was available) to estimate the job. Once the job was under way we found out the rear of my property had a concrete foundation I didn't know about (some sort of retaining wall). Although it took more effort on their part since they had to drill into the old concrete, they didn't charge me any extra. Both me and my dog are thrilled at finally having an enclosed yard. Everything looks great, I highly recommend them.

They responded very quickly to our email with an estimate of the work that we needed. We made arrangements for them to come out the following week. A few days later they called and said that they had some available time this week to do the job. They came by and completed the work and did a great job. We would definitely call them again!

They are very good. I have written to them couple of times and they came right away. I had a fence which had stains and they could not do anything till the spring, until it got warmer. He emailed me back about an hour later. My husband had asked him couple of things and he called back right away. They were really good. I don't know if they are pricey because I don't know what an average price would be. I didn't compare them at all. I would use them in the future.

On the strength of Angie's list reviews, I called Freeman Fence for an estimate for insurance work on a small section of residential chain link fencing. At first, I was impressed when the owner, Roger Freeman, called himself at 7:30 PM, the same day I'd contacted him. After explaining the situation, he agreed to come by Tuesday, Feb 28 at 2 PM. When Tuesday arrived, he called hours past the scheduled time, saying he was runniing late, requesting a reschedule for the following Saturday. Saturday came and went without Roger or a call. On Tuesday, I noticed two calls from Freeman Fence on caller id. Since we waited all day Saturday for his promised appointment, we could not have missed the call. I listened to the answering machine just the same and, of course, there was no call. They were from our prior conversations. Mr Freeman had a chance to redeem himself when I called him on Tuesday. He clearly had no idea who I was, until I went into the entire history, including the missed appointment. He never acknowledged missing the appointment, nor offered an apology for his second no show. He said, as he did the first time, that he'd be in our area on Tuesday and could stop by. Since we had another appointment earlier in the day, I agreed. Roger was quite early, almost back - to - back with our first appointment. My husband spoke with him and returned without a written estimate. Instead, Roger handed him his business card with one illegible and one semi-legible word, a very clear dollar amount, and his barely legible first name, all scrawled across the back in green ink. This was his written estimate for an insurance company. Roger said he'd done work for this insurance company and believes he is in its database. When I called the insurance company and described the alleged estimate we'd been handed. I was told that this was not an appropriate estimate, and was advised to find another company. Based on the poor response of no less than the owner himself and his disrespect for our time and the claims process, I will never call him for a future planned project, nor will I refer. His behavior caused a delay in getting our claim finalized, and cost us more time away from our own bsiness to find another contractor and wait for an appointment. It is my opinion that he'd driven past on our appointment day and decided the job was too small. I believe this is supported by the lack of an apology of any kind, and his utter lack of professionalism in writing an alleged estimate. This is the third of four A list service companies we've used from Angie's List that did not live up to expectations. We're not happy.

A man came to my house to review/measure the fence area. He provided a brochure and I was undecided on the type of fence. Further, the patio as being installed the following day and the exact placement of the gate may change. Therefore, I promised I would email him the info. I emailed to his personal email address the details of the fence type, gate type (I found on the mfg website) and measurements (including a drawing). He responded and wrote he would need to talk with Roger on the price for the special order gate. He never sent an estimate and I never heard from him again.

Jim Weinrach and his crew are a pleasure to work with. He set (and kept) appointments promptly and was helpful in bringing samples to show me how the stain would look when finished. He talked several times with the landscaper/hardscape designer I had hired so their work could be coordinated. His crew started work on time and there was no trace of scraps or garbage when they left. The whole job only took a day and a half, plus a little time several weeks later to install "baffles" in a few gaps between my house and the fence. The workers were very professional and everything went smoothly. I highly recommend Freeman Fence!

My experience was beyond my expectations from the first contact I made with the company all the way to the finish product. I called in for an estimate and was VERY pleased with Roger who came out for the estimate, he was right on time and was very honest with what condition my fence was in. I recieved the estimate the next day and two days later my fence blew over. I have a dog so I needed my fenced fixed right away which I didn't think was possible but after calling them I was astonished when they told me they could be out there that afternoon. They were out that afternoon and my gate and fence looks beautiful!!

I cannot comment on their on the job performance because the never showed up to give an estimate.

We have referred them to a lot of friends. Everything was simple, they were not the lowest bid but were very well priced. The man who came out to see us was very professional, and meet us right to the "T". It was a very clean job, and everything was done fast.

It went really well. The people who did the work were fine, courteous. I had a little problem with the gate a few months later. They came right out and fixed it. They've been great.

They did a wonderful job. I?d be happy to use them again. It was very professionally done. They?re reliable and did wonderful work. They did this in the dead of winter. I had an urgent need for a fence, and it was very cold out with snow and slush as well. They didn?t complain. I tried to get them to come in and take breaks and they wouldn?t because they didn?t want to track in any snow. I was very pleased throughout the entire process and would recommend Freeman Fence very highly.

Roger Freeman helped us design a custom fence and got the work done promptly. The crew was a pleasure to have working for us. The fence is beautiful.

They were efficient and a good price for a good quality fence.

They were great. Everything came in and got installed on time.

The fence is fabulous. While they did they work, they were neat and clean. These guys were great. You do not need to worry about the fence at all! Our fence has been up 6 years and still looks brand new.

It has held up really well and they were courteous, clean and timely.

They were really good. The price was great. Overall, I think it was great deal. The sales people were very professional. They completed the job within.

They showed up on time and it went very well and they did their work conscientiously. I would use again.

He was very responsible, dependable, responsive and a nice guy.

It was a very positive experience. They completed the work on time as scheduled, it was hot and they did it very well.

I am thinking about hiring them. I wanted estimates on either a cedar or vinyl fence. They also described a composite fence and that is what I am going to go with. Their estimates were in line with the other two estimates I got. They were right in the ballpark. The sales rep was very helpful with what kind of look I wanted for the fence and things like that. He has been very prompt and very good with getting back with me with the quote.