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Individualized Repair

Lawn Mower & Power Tool Repair, Electronic Gadget Repair, Pool and Spa Service

About us

Tool and small engine repair experts focused on providing high-quality service and customer satisfaction … Free pick up and delivery on most items. Family owned & operated, servicing all major brands.

Business highlights

18 years of trusted experience

Services we offer

We repair small engines of all kinds. Lawn mowers, snow blowers/throwers, generators, power washers, tillers, chainsaws, weed eaters, air compressors, etc. We offer repair on all pneumatic and electric tools (nail guns, staple guns, air free tools, cordless tools, saws, drills, electric motors, air compressors, battery operated tools and much more.

Services we don't offer

We do not offer commercial/residential installation of equipment of any kind

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

5.037 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
0%
2
0%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 26-37 of 37 reviews

Tim B.
04/2017
5.0
lawn mower repair
  + -1 more
Outstanding!
Description of Work: Lawn Mower needed a tune up.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$74

Response from Individualized Repair
Thank you!

David F.
02/2017
5.0
lawn mower repair
  + -1 more
Had our Toro Recycler Lawn Mower Tuned-Up, Blade replaced, Cleaned Up, Checked Out and Lubricated. They came and picked up the lawn mower and in a few days drove it back out to us house. We are totally satisfied and would recommend this company.
Description of Work: Needed our Toro Recycler Lawn Mower Tuned-Up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89.79

Response from Individualized Repair
It was a pleasure working with you both! Thank you so much!

Matthew F.
11/2016
5.0
lawn mower repair
  + -1 more
Great, completed, also repair lawn mower cord
Description of Work: Tune up for Snow Blower and Lawn Mower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew F.
11/2016
5.0
lawn mower repair
  + -1 more
Great. Had used them for lawn mower service in the past and same experience as before. Picked up and dropped off as promised and did excellent work at a fair price.
Description of Work: Snow blower annual maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Individualized Repair
Thanks so much for your business. So glad we could help out with your equipment!

William J.
09/2016
5.0
lawn mower repair
  + -1 more
I bought a riding mower from Individualized Repair, and they did a fine job of delivering it, setting it up, and showing me how to use it. It was a used mower, and many of the items that would have been maintenance headaches had already been replaced or refurbished well.
Description of Work: He has been very responsive about questions involving my lawn mower, which I also purchased from him. He's very good about getting back to you about problems and questions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Individualized Repair
Thank you for your kind remarks. We look forward to working with you in the future!

Matthew F.
04/2016
5.0
lawn mower repair
  + -1 more
Great job, picked up and dropped as promised, excellent price for work done, my go to person now for this type of work.
Description of Work: Tune-up, oil change, fixed self-propel (new cable), sharpened blade

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Individualized Repair
Nice to work with you also, thank you so much!

Rachel P.
04/2016
5.0
lawn mower repair
  + -1 more
Fantastic. Very quick, called to have me approve the replacement blade, since we hadn't discussed that, pick up and drop off were incredibly convenient, great communication, etc. Can't say enough good things. Will definitely use for next season's tune-up! Thanks.
Description of Work: Picked up lawn mower, gave it a spring tuneup, also replaced blade, repaired spring on side, then dropped it off next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Individualized Repair
Thank you, it was a pleasure working with you!

Travis T.
04/2016
5.0
lawn mower repair
  + -1 more
Great service at a great price! Martin is always great to deal with. He is very knowledgeable and offers quick turnaround times on maintenance and repairs. Martin has worked on my personal lawn & snow removal equipment and done work for my business. We have always been pleased with his work, attention to detail, and honest information. Highly recommended!
Description of Work: Serviced push mower, weed eater, & backpack blower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

Response from Individualized Repair
Thank you so much [Member Name Removed], we enjoy working with all of you!

Venu M.
02/2016
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Individualized Repair
Thank you so much for your positive review [Member Name Removed]. Look forward to seeing you in the spring to get your mower done. We will be talking to you soon. Thank's again!

james S.
12/2015
5.0
lawn mower repair
  + -1 more
unknown
Description of Work: martin was very courteous and fixed mt snow blower right away.will defintly use him again for repairs
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Individualized Repair
Thank you [Member Name Removed] look forward to working with you in the future!

Toni K.
09/2015
5.0
lawn mower repair
  + -1 more
Martin came to my home & picked up the ridding lawn tractor to take to his shop for repairs. Called back with quote several days later explaining all the necessary repairs required to get the mower running again. Completed same and brought the mower back a few days later. The mower now works perfectly. I was very impressed with Individualized Repair and Martin in particular; specifically the responsiveness, quality of work and overall price and I would not hesitate to use them again or to recommend their services to any and all. I was so pleased with the service, I had him take a 2nd mower back to his shop for a tune-up which was accomplished with the same level of excellence,
Description of Work: Repaired ridding lawn tractor which had multiple problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Individualized Repair
Thank you for the very kind review. I look forward to doing more repairs for you in the future!

Jim W.
04/2015
5.0
lawn mower repair
  + -1 more
.
Description of Work: Individualized Repair has serviced both our snow blower and lawnmower, and we've been very pleased on both occasions. Easy to reach. Very responsive. Very prompt and surprisingly quick, even when I know they are busy and tell them they can take their time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Individualized Repair
Thank you for the very kind review. I look forward to doing more repairs for you in the future! It has been a real pleasure!
    • 1
    • 2(current)

Contact information

607 Hannah St, Bloomington, IL 61701

http://www.IndividualizedRepair.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Trade License Number
4096318
Trade License Locale
Normal, il
Trade License Authority
Mclean Co
Trade License Expiration
07/12/2019
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Mower & Power Tool Repair,
Electronic Gadget Repair,
Pool and Spa Service

FAQ

Individualized Repair is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:30 PM

Tuesday: 9:00 AM - 5:30 PM

Wednesday: 9:00 AM - 5:30 PM

Thursday: 9:00 AM - 5:30 PM

Friday: 9:00 AM - 5:30 PM

Saturday: 9:00 AM - 12:00 PM

Individualized Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Individualized Repair offers free project estimates.
No, Individualized Repair does not offer eco-friendly accreditations.
No, Individualized Repair does not offer a senior discount.
No, Individualized Repair does not offer emergency services.
Yes, Individualized Repair offers warranties.
Individualized Repair offers the following services: We repair small engines of all kinds. Lawn mowers, snow blowers/throwers, generators, power washers, tillers, chainsaws, weed eaters, air compressors, etc. We offer repair on all pneumatic and electric tools (nail guns, staple guns, air free tools, cordless tools, saws, drills, electric motors, air compressors, battery operated tools and much more.
We do not offer commercial/residential installation of equipment of any kind

Contact information

607 Hannah St, Bloomington, IL 61701

http://www.IndividualizedRepair.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 5:30 PM
Saturday:
9:00 AM - 12:00 PM