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Emilia's Cleaning Inc

House Cleaning, Floor Cleaning and Waxing, Carpet Cleaning

About us

If you dream of walking into an immaculate house without taking the time or effort, Emilia's Cleaning is ready to help. Our cleaning services cover a wide range of tasks to free up your time so you can concentrate on the important things in life - family, friends, career and hobbies.

Business highlights

29 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated
Eco Friendly

Services we offer

Janitorial services-buildings, offices, house cleaning, spring cleaning, move in & out cleanings, one time cleanings, homes for sale, after construction cleanings, spring cleaning

Services we don't offer

Housekeeping, carpet cleaning, wall washing

Amenities

Free Estimates
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.5786 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
15%
3
6%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 551-575 of 786 reviews

Roman D.
11/2009
5.0
house cleaning
  + -1 more
Good general cleaning, easy to work with, professional, did everything as expected.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Andrea K.
10/2009
5.0
house cleaning
  + -1 more
Margeret has been doing a great job each month. She arrives on time and puts all the cleaning supplies back in their proper place when she is finished. I can leave her there while I go to work, and I come home to find the place in perfect shape. She will change my sheets and wash the ones that she strips from the beds, and she will straighten everything else in the condo before she leaves. For the price, I'm very happy with her services.
Description of Work: The owner, Emilia, came out to give me a quote on cleaning my condo promptly after I contacted her. She is also very responsive to email, which is very easy to deal with in contacting service providers these days. Margeret comes out every month to dust, mop, and clean my 2 bedroom, 2 bath condo. Emilia does a great job of sending me an electronic reminder the night before to confirm of my cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Heather C.
10/2009
5.0
house cleaning
  + -1 more
Emilia was quick to respond, giving me a set quote for the entire cleaning, regardless of time and the fact that it was a Saturday. Her staff brought all the necessary materials and did an extensive cleaning job, including all of the baseboards, drawer interiors, appliances, etc.
Description of Work: Emilia's Cleaning did a full move out cleaning of my condo after the movers left with my things. She cleaned the floors, windows, sills, baseboards, cupboards, appliances, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Shannon C.
10/2009
5.0
house cleaning
  + -1 more
Great work...would definitely recommend Emilia and her team.
Description of Work: I am currently using Emilia's Cleaning for weekly housecleaning for a 2 bedroom / 2 bath condo. Emilia was very responsive and quickly scheduled an in-person estimate. They were able to accomodate the day I requested for the weekly cleaning and started the service immediately.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JEFFREY P.
09/2009
5.0
house cleaning
  + -1 more
Emilia's is very responsive and did a great job cleaning my house. Emilia was very easy to work with.
Description of Work: Emilia's cleaned my house including 2.5 bathrooms, 4 bedrooms and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Debra K.
09/2009
5.0
house cleaning
  + -1 more
Overall satisfied with the house cleaning that has been done. Also easy to contact for questions, scheduling changes,etc.
Description of Work: Regular bi-weekly house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Chris R.
09/2009
5.0
house cleaning
  + -1 more
They did a good job. We never had anyone else before but we will definitely recommend them. The prices were in line with others and the quality of work seemed good.
Description of Work: I used them to clean my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Julie E.
08/2009
5.0
house cleaning
  + -1 more
Wonderful to come home to a nice clean house. If you make them aware ahead of time of special needs they will accomidate - like wiping down all cabinets or handwashing the floor. I only wish I could afford to have them come every week!
Description of Work: Cleaning one bedroom/2 bathroom apartment with hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Emilia's Cleaning Inc
Thanks!

AUDREY L.
08/2009
5.0
house cleaning
  + -1 more
After a phone estimate, Emilia came to my condo (about 1100 square feet) to do a formal assessment. I paid $80 for an initial clearning, and currently pay $65 per cleaning (they come every other week). Emilia is candid in saying that her crew do their best but it is impossible to be perfect, however, they come pretty close. After a minor request for them to be a little more thorough with the floor in my master bath (I'm kind of a stickler on this point) I have no complaints and enjoy walking into a splotless house every other Wednesday. The quality and price can't be beat!
Description of Work: Clearning of 1100 square feet condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from Emilia's Cleaning Inc
Thank YOU!

Maria C.
08/2009
5.0
house cleaning
  + -1 more
Fantastic. We are very happy with the cleaning and are on a bi-weekly cleaning schedule.
Description of Work: I am currently using Emilia's Cleaning for our housekeeping services. I've gone through independent cleaners, Merry Maids, and every experience was painful. Emilia's provides personal attention, is VERY responsive and extremely professional.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Emilia's Cleaning Inc
Thank You!

Mary Ann W.
08/2009
2.0
house cleaning
  + -1 more
We arranged with Emilia, the owner, for a Deep Cleaning w/2 cleaners. 1 cleaner arrived and when the owner was contacted, said she'd planned to be there but had a conflicting engagement. She later denied that a deep cleaning had ever been arranged. The woman who did the cleaning chipped our kitchen door, did not do a good job of cleaning our kitchen counter, nor one of our bathroom floors. When we pointed these things out to her she got vy agitated and called someone (the owner). She stayed on the phone for at least 15 minutes. When asked if she was on the phone with her boss, she said this was her "private phone." She left soon after. The owner came over that evening and agreed that the kitchen counter and bathroom floor had not been cleaned properly. However, she denied that the cleaning woman could have put a gouge in our kitchen door. After she left, I noticed that the cleaner hadn't even washed our soap dishes in the bathroom. My husband and I decided we would cancel any further appts. with them. I am really shocked at their lack of professionalism. I would expect that, at least on the first visit, they would try to do their best. I paid what they ask for w/a "regular" cleaning, rather than their "deep cleaning" charge. And probably shouldn't have even paid the full amount for a regular cleaning.
Description of Work: Arranged for a "Deep Clean" of 2 bedroom, 2 bath condo.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
4.0

$85

Response from Emilia's Cleaning Inc
The client did not schedule a cleaning with us with two cleaners. The deep cleaning was supposed to take a place and it was going to but the client called and asked since I sent in only 1 cleaner, is it still considered a deep cleaning? I was quite confused at this point by first not realizing that I was supposed to send two cleaners and second, what does 1 cleaner have to do with the deep cleaning or not. I told the client to pay just for a regular cleaning (my mistake). My cleaner spent 6 hours on the condo that is two bedroom and two bathrooms, scrubbing the dirt off the kitchen counters, where later I learned that she missed a 3 inch spot on the corner and a small corner in the bathroom. When I asked a client if everything else was good, they both confirmed "she did a great job" otherwise and wanted to continue with me with no problems. My cleaner was also accused of damaging the door with a vacuum cleaner and when I arrived and measured the vacuum cleaner to the door, there was no way this could have been done with it or in fact anything else because the damage is a small piece of wood chipped off. It might have happened when the cleaner was cleaning the doors with a wet rug, the paint might have been sticking out since the doors were painted over. The client needs to get her story straight-I think she just wanted to have a free door replacement. The client's husband was at home at all times when the cleaner was cleaning and was more than satisfied with the job especially the floors. When he called in to complain about the door damage he scheduled to see me and when I arrived he mysteriously was not present at the time of the confrontation only his wife was, who was not present at all at the time of the cleaning. I find the clients very strange, confusing and sneaky at this point. To all my fellow business owners of the cleaning companies-do not take this client on if you don't want to pay for any damages.

Heba K.
07/2009
5.0
house cleaning
  + -1 more
I have been using Emilia's service approximately every two weeks since moving into my home last fall. Dorothy, our cleaner, does a wonderful job and works rather efficiently.
Description of Work: Full cleaning of my three bedroom condo including bathrooms, kitchens, hardwood and carpeted floors, windows, and furniture dusting.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Response from Emilia's Cleaning Inc
Thank You!

DALE Z.
07/2009
5.0
house cleaning
  + -1 more
Emilia is very professional and personable. She came out to both places to give me an estimate, and spent time chatting with me. She was willing to accomodate my schedule for the cleanings. Both apartments were impeccable. If you want quality and dependable service, I highly recommend Emilia's.
Description of Work: Emila's service cleaned a large 2 bed/2 bath apartment. They also cleaned another apartment I have at another property the previous month.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Emilia's Cleaning Inc
Thank You! Looking forward to work with you in the future.

LUCY M.
02/2009
5.0
house cleaning
  + -1 more
Ongoing service has been professional.
Description of Work: This is a second home for me and it has been very convenient arranging with Emilia for my home to be clean when I arrive from out of town. Everything looks great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Emilia's Cleaning Inc
THANKS! I REALLY APPRECIATE IT!

MATTHEW U.
02/2009
5.0
house cleaning
  + -1 more
Emilia has been very hands on and responsive to me as a customer. I had some issues with one of her associate's performance in cleaning all the areas of the house and she personally followed up on my concerns on multiple times, visiting my house to inspect the work in the evening to accommodate my schedule. I highly recommend Emilia's Cleaning.
Description of Work: Emilia's service has cleaned my 4 bedroom house every three weeks for a little over a year now. Charge is $110 for each cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Lori L.
02/2009
5.0
house cleaning
  + -1 more
Emilia ( the owner) was very prompt and professional coming to my home to give an estimate. We walked through my house together and I explained what I would like done. She also made some suggestions. I felt the quote was very fair, and hired her. She came with Margaret (who cleans my home) on the first day to walk her through the house explaining what I'd like done. Margaret is very prompt, she gets to work right away, and doesnt take any breaks. It takes her about 3-3.5 hours to clean the entire home. They are very flexiable also. Ive needed extra cleanings because of home repair work and they accomodate my request. Emilia (the owner) is also very prompt in returning calls and working with you. I am very satisfied with their work and continue to use them.
Description of Work: Housecleaning every other week, 3 bedrrom, 1.5 bath home. Cleaning includes: dusting, vacuuming, washing floors, washing/ wiping down countertops, cleaning kitchen, loading/unloading dishwasher, and cleaning both bathrooms from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

DEANNA S.
12/2008
5.0
house cleaning
  + -1 more
Emilia's does a fantastic job. They change linens, do regular dusting, vacuuming, taking out the trash, pickup, wipe down, etc. and are very good about adding/subtracting jobs when I need them to and even changing dates when I need.
Description of Work: Biweekly cleaning of 2 bed, 2 1/2 bath townhouse for over a year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

RICHARD B.
11/2008
5.0
house cleaning
  + -1 more
Excellent service. Punctual, and very detailed in work. Two women showed up at the designated time and took about 4 hours to complete the job. They were polite and very through. Did a fantastic job. We are thinking of making them a permanent service every two weeks at our home.
Description of Work: One time cleaning of a 3 bedroom and 3 bath town home. Detailed cleaning of bathrooms and kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

GRETCHEN C.
10/2008
5.0
house cleaning
  + -1 more
I waited for a couple of months before evaluating them on Angie's List, because I wanted to be sure of the rating. So now I can say without reservation that I've been very pleased with Emilia's Cleaning! When I first called them, they came over for an estimate the next day, and scheduled the first cleaning very quickly after that. I have three dogs and a cat. When Emilia and her crew came by for the estimate, it was clear that they were animal-lovers too (they showed me pictures of their "fur babies" too, haha), which was a big relief. I'd be concerned having someone in my house if I thought they'd be uncomfortable with the animals. I gave them a key to my place and felt comfortable doing so. Because of the animals and because I myself am a slob, the floor REALLY needs a good cleaning by the time they come, and they always leave the floor looking great! I've asked them for a few specific items (cleaning the fridge, cleaning the oven, etc) and they've done it well. If I leave out clean sheets on the bed, they make it up, which is really a treat to come home to. Last week I forgot to leave a check (in addition to being a slob I'm also a bit of an airhead at times) and Emilia was fine about it, we just agreed I'd leave a check for $150 next time just another example of how pleasant they are to work with. When I come home on cleaning day, the place looks beautiful and smells great!
Description of Work: I have my apartment cleaned every two weeks by Emilia's Cleaning. Emilia sends two women, one of whom is her mother. The first cleaning was more extensive, so that cost $100 and Emilia herself was also there, so there were three women cleaning. I have a 2-bedroom, 1-bathroom apartment. I provide the cleaning supplies; Emilia gave me a list of the brands and items they prefer to work with before the first cleaning, so that was easy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Emilia's Cleaning Inc
THANKS SO MUCH! THAT MEANS A LOT!

Gary H.
10/2008
4.0
house cleaning
  + -1 more
Cleaning is now excellent. Had some difficulty at first, but Emily responded quickly and appropriately, and in general we are very pleased.
Description of Work: House cleaning 4-bedroom house; cleaned 1st and 2nd floors. Standard cleaning -- kitchen and baths.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$85

Response from Emilia's Cleaning Inc
THANKS!

ROBERT F.
10/2008
2.0
house cleaning
  + -1 more
See above. This is the first time I have been dissatisfied following the recommendations of Angie's List. This service was poor and overpriced. Worse yet the management tried to tell me I "scared" her housekeeper employees because I was critical of their mistakes. Don't make excuses just do a good job and there will be no need for criticism. You can definitely do better than Emilia's.
Description of Work: I want this to be a fair assessment of the service provided. I gave them five opportunities to clean my apartment so I could get a true and accurate view of their quality and professionalism. I asked them to clean a three bedroom, three bath apartment. I was not there when they cleaned but provided all required cleaning supplies. I think that you can do far better than Emilia's service. In the first place, let me tell you where they excel. They are punctual, showing up at the time promised and they are good about returning phone calls. They are overly concerned about moving or discarding anything as you'll later read, I suppose for some this might be a plus. Now the negatives. From the beginning there were problems. Clean dishes in the dishwasher were not put away. Workers left stepladders, rolls of paper towels and other items on the outdoor patio. Lights were left on. Dirty silverware left on tables. Each time I complained I was given a cynical response, the principal "cleaner" is Emilia's mother so she's defensive. These are things that I've never had to mention to any former housekeeper. Second, there was never an attempt to straighten things out. Empty water bottles left by the bed were wiped under and replaced. Dead flowers in vases were left in place. Even candy wrappers left by my son on the ground appeared to have been lifted, vacuumed underneath and replaced. Emilia tells me some clients don't want their empty soda cans thrown away. If you do, I suggest you find someone else. Finally, the price. In this economy, housekeepers are a luxury many of us will question. Emilia was $20/week less than my previous housekeeper and didn't do laundry as my prior housekeeper did. I think you can definitely find a better housekeeping value with far less attitude than Emilia.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$80

Response from Emilia's Cleaning Inc
I WAS WAITING FOR YOUR REPORT. FIRST OF ALL-YOU HIRED A CLEANING SERVICE-NOT A HOUSEKEEPING SERVICE AND THAT IS YOUR PROBLEM. THAT IS WHY WE ARE YOUR FIFTH OR SIXTH CLEANING SERVICE THAT YOU ARE DISSATISFIED WITH AND CLEARLY NOT WITH THE ACTUAL CLEANING BUT WITH OTHER THINGS. LOOK FOR A HOUSEKEEPER NOT A CLEANING SERVICE. SECOND, YOU ARE LYING-AS I EXPECTED. WE WOULD NEVER PICK UP A CANDY PAPER AND VACUUM UNDERNEATH AND PUT IT BACK! WHO DOES THAT!! NEVER HAD I LEFT ANY DIRTY SILVERWARE ON THE COUNTER. I NEVER TOLD YOU ABOUT THE EMPTY SODA BOTTLES-I TOLD YOU ABOUT THE FLOWERS ON THE TABLE. I HAVE CERTAIN RULES I FOLLOW AND I DON'T THROW OUT THINGS LIKE FLOWERS AND MANY OTHER THINGS. I DO THAT OUT OF RESPECT FOR CLIENT'S PERSONAL THINGS THAT TO ME MIGHT LOOK LIKE GARBAGE BUT FOR THEM THEY ARE NOT. I DON'T SUSPECT YOU WOULD UNDERSTAND THAT. I ALSO NEVER UNLOAD THE DISHWASHER UNLESS I AM ASKED TO DO SO (YOU NEVER IMPLIED ON TAKING THE DISHES OUT FROM THE DISHWASHER)-DISHES MIGHT BE DIRTY BUT TO ME THEY LOOK CLEANED AND/OR OTHER REASONS. I AM SURE MANY OTHER SERVICES FOLLOW THAT RULE AS WELL. WHEN I MET WITH YOU ON THE BEGINNING I SPECIFIED THE THINGS WE DO-THAT IS WHAT I DO WITH EVERY CLIENT. YOU AGREED. YOU SHOULD HAVE CALLED AND ASKED FOR THE DISHWASHER TO ALWAYS BE UNLOADED-THIS WAY I KNOW THEY ARE ALWAYS CLEAN. THIRDLY, THE PRICE YOU WERE PAYING IS ACTUALLY LESS THAN MANY SERVICES WOULD HAVE CHARGED YOU-AND DON'T LIE ABOUT THE LAUNDRY-YOU HAD EVERYTHING WASHED, DRIED, AND FOLDED. THAT IS MORE THAN WE ACTUALLY SHOULD HAVE DONE FOR YOU SINCE OUR AGREEMENT ON THE BEGINNING WAS JUST WASHING AND DRYING THE SHEETS. TOO BAD YOU NEVER ACKNOWLEDGED THAT. YOU ARE TELLING ME TO CHANGE MY ATTITUDE-MY ATTITUDE TOWARDS YOU WAS ALWAYS PLEASANT. I HAVE EVERY RIGHT TO EXPRESS HOW I FEEL ABOUT CERTAIN THINGS AND I HAVE THE RIGHT TO BE UPSET AT TIMES LIKE EVERYONE ELSE. I AM NEVER NOT POLITE TO MY CLIENTS, I AM SIMPLY A PERSON WHO STANDS MY GROUND AND SAYS WHAT SHE THINKS. NEWS FLASH FOR YOU -CHANGE YOUR ATTITUTE AND MAYBE THEN YOU WILL BE LUCKY ENOUGH TO FIND A HOUSEKEEPER THAT WILL LAST WITH YOU LONGER THAN 5 TIMES. LASTLY, I AM ABSOLUTELY NOT DENYING THAT WE ARE FAULTLESS-WE DID LEAVE THE PAPER TOWEL AND STEP LADDER OUT ON THE BALCONY AND I APOLOGIZED FOR THAT TO YOU. ABOUT THE LIGHTS-WE NEVER TURNED THE LIGHTS ON BECAUSE IT WAS A DAYLIGHT-I THINK YOU LEFT THEM ON. I SHOULD HAVE CANCELED SERVICES WITH YOU AFTER THE FIRST CLEANING-MY FAULT FOR THAT.

ANNE C.
09/2008
5.0
house cleaning
  + -1 more
I called last minute to have a property cleaned that day for a move out and they went out of their way to add it to their schedule. They came at the end of their work day, did an excellent job and were very professional. I would highly recommend this company!
Description of Work: They cleaned a condo that was just moved out of and the stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Emilia's Cleaning Inc
THANKS ANNIE-AND THANK YOU FOR YOUR REFERRAL! I REALLY APPRECIATE IT!

Kristin P.
08/2008
4.0
house cleaning
  + -1 more
I used Emilia's cleaning 2 times. The first lady did a good job except she did not pull back my area rugs which she was suppose to do. I also prefer cleaning my hardwood floors on my hands and knees because we have toddlers who spill milk and throw crumbs on the floor and I don't believe that mops do a very good job. They push around the dirt and don't actually remove the stains. Good elbow grease will do the job. I have had a cleaning lady in the past (which was out of the country so I had to call someone else) and she uses her hands and knees. Emilia did mention that she does not let her employees do that because of the wear and tear on their knees. I do understand from her perspective but from a cleaning standpoint, if they were knee pads it is not that bad. Actually the lady that cleaned my house told me she hates mops and brought her knee pads. That was better for me for her to use her hands and knees than my mop. Unfortunately the second cleaning I requested her to come back but she was no longer with the company? So the new gal that she had scheduled was a little late and Emilia was an hour late to walk her through so I went ahead and showed her the home. I didn't mind that at all but I was not happy with the quality of cleaning. She rushed throughout my home, did not vacuum up an area that I left a powder residue (dry stain removal on one of my wool area rugs) It was still there after she left. She did not pull back the corners of the area rugs and clean or sweep under them. It was an okay job but not to my standards of being "clean". I have toddler twins and I can never find the time to do a good cleaning of all my baths/bedrooms and expect a good cleaning. I did tell Emilia that I was not going to use her again and that I would wait for my other cleaning lady to come back from her vacation. It is hard to find someone that will clean as if it was their home.
Description of Work: Cleaned our main level and bedrooms/bathrooms on second floor.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$95

Response from Emilia's Cleaning Inc
THANK YOU FOR YOUR REPORT. I PAY MY EMPLOYEES A VERY GOOD RATE, SO THAT IS NOT A PROBLEM-THAT IS ONE POINT THAT I AM VERY SENSITIVE ABOUT AND PLEASE, DON'T INSULT ME. I REWARD MY EMPLOYEES BECAUSE I UNDERSTAND THAT IT IS NOT AN EASY TASK AND REQUIRES A LOT OF HARD WORK. UNFORTUNATELY, AS THEY SAY "YOU CAN'T PLEASE EVERYONE". THERE ARE CERTAIN RULES I AM NOT GOING TO CHANGE AND AS A RESULT, I MIGHT GET A REPORT LIKE THIS ONE OR I MIGHT LOSE A COSTUMER-THAT IS OK. I AM ALWAYS FAIR AND UPFRONT WITH THE TYPES OF SERVICES I PROVIDE AND THE TYPES OF CLEANING SUPPLIES I LIKE TO USE. I AM POSITIVE THAT MY CLEANING LADY CLEANED UNDER THE RUGS BECAUSE THAT WAS THE FIRST THING I ASKED OF HER WHEN I STEPPED INTO THE HOUSE. ALSO, I DON'T BELIEVE THE CARPETS WERE NOT VACUUMED-I SIMPLY THINK THAT THE VACUUM CLEANER IS NOT STRONG ENOUGH TO SUCK IN ALL OF THAT POWDER AND SOME OF IT STAYS ON THE CARPET. I HAVE HAD THAT HAPPEN BEFORE. JUST REMEMBER THAT NONE IS PERFECT AND THAT IT IS USUALLY VERY HARD TO FIND A NEW PERSON THAT WILL REPLACE EXACTLY THE QUALITY OF WORK THE OLD CLEANING LADY DID, SIMPLY BECAUSE YOU GOT USED TO THAT PERSON'S WORK. ALSO, TIMES CHANGE AND SO DO THE CLEANING ACCESSORIES AND IT IS NOT A CRIME TO USE NEW PRODUCTS OUT THERE THAT WILL HELP TO MAKE A JOB A BIT MORE PLEASANT AND EASIER. HAVE YOU TRIED KNEE PADS? IF NOT, PLEASE DO THEN YOU'LL REALIZE THAT THEY ARE "HARD" TOO. YOU HAVE A LOT OF FLOOR AT HOME SO THE KNEES HURT AFTER A WHILE ON THE FLOOR WITH THE KNEE PADS. LAST BUT NOT LEAST, I BELIEVE THAT YOU DID NOT GIVE US A FAIR SHOT SINCE MY FIRST CLEANING LADY THAT WORKED FOR ME RETIRED AND I SEND IN A REPLACEMENT. IT TAKES TIME TO GET USED TO A HOME AND THE CUSTOMER'S COMFORT ZONE. I AM NOT SAYING WE ARE PERFECT-WE ARE NOT, BUT EVERYONE DESERVES A REASONABLE AMOUNT OF TIME IN THIS KIND OF BUSINESS, AND I DON'T FEEL WE GOT IT FROM YOU. GOOD LUCK!

Jeff S.
08/2008
5.0
house cleaning
  + -1 more
I called from Angie's list reference two good cleaners. Emilia's voice mail alone gives you an indication of how professional her cleaning service is. We met and agreed on a price on what we needed and scheduled a specific day and in two weeks they began. This company is a fairly large roofing contracing firm and our office area is complex. We have had many other companies for cleaning as well as independent people as well. Most of them do not smile, have an attitude of when can I go home and some are just plain rude. Emily's people are happy, pleasant, friendly people that just work as if it were their own place. All of our office staff see the difference that they make. We are extremely happy with them, and I would recommend them to anyone.
Description of Work: Cleans our office throughout. Vacuumes, desks, computer room, dispatch room, windows, 5-bath rooms, kitchen area, dusting, shower cleaning, msc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

NATHAN B.
08/2008
5.0
house cleaning
  + -1 more
I have used them a few times in the past. It has went okay working with them. They were on time to do the work. They were accurate with their quotes. They able to come out quickly after I call them. They are dependable and reliable so I will continue to use them.
Description of Work: I used their services for a move out and move in cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Emilia's Cleaning Inc
THANK YOU! IT HAS BEEN A PLEASURE WORKING WITH YOU!

Contact information

121 Fairfield Way 317, Bloomingdale, IL 60108

http://www.emiliascleaning.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Floor Cleaning and Waxing,
Carpet Cleaning

FAQ

Emilia's Cleaning Inc is currently rated 4.5 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Emilia's Cleaning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Emilia's Cleaning Inc offers free project estimates.
Yes, Emilia's Cleaning Inc offers eco-friendly accreditations.
Yes, Emilia's Cleaning Inc offers a 10% senior discount.
No, Emilia's Cleaning Inc does not offer emergency services.
No, Emilia's Cleaning Inc does not offer warranties.
Emilia's Cleaning Inc offers the following services: Janitorial services-buildings, offices, house cleaning, spring cleaning, move in & out cleanings, one time cleanings, homes for sale, after construction cleanings, spring cleaning
Housekeeping, carpet cleaning, wall washing

Contact information

121 Fairfield Way 317, Bloomingdale, IL 60108

http://www.emiliascleaning.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM