Description of Work: scheduled an appointment. got a confirmatory email. Took a half day off of work. After 30 minutes of waiting, I called company. they don't have appointments on the day that was scheduled. Worst customer service. Would never work with them.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Shari F.
04/2017
5.0
siding
+ -1 more
Very smooth
Description of Work: Whole house siding and shutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Judith T.
11/2016
5.0
sunrooms
+ -1 more
Great work. Sunroom is excellent
Description of Work: We had a sunroom put onto our home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon K.
09/2016
5.0
replacement windows
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$4,000
Sharon K.
09/2016
5.0
replacement windows
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Mark O.
01/2016
5.0
sunrooms, replacement windows
+ 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$12,000
Rosie ..
12/2015
5.0
roofing
+ -1 more
unknown
Description of Work: New roof
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Beth G.
08/2015
5.0
doors, replacement windows
+ 0 more
unknown
Description of Work: They replaced all of the windows in the house, and did a great job. They also installed a storm door for the french doors. Very pleased with the work and the quality of the windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,200
Shawn S.
06/2015
2.0
replacement windows
+ -1 more
unknown
Description of Work: Service never contacted me after I left them a message
Rating Category
Rating out of 5
REED C.
04/2015
4.0
doors
+ -1 more
unknown
Description of Work: Champion was the only company that offered built-in dog doors in a three-pane patio door. We engaged them in Sept 2014 to have our old door replaced with the goal of having the work done before the weather changed. The order was placed and took nearly three months until install - the day of the install the weather was 17 degrees. While understanding that this was a special order item, I never got any calls with updates, and never got a return call from calls I made - all I got were promises to check into the order. (At one time I was told that my order was shipped from Colorado to Wisconsin in error and was lost.) The door was well installed and we like it a lot, but the experience with their front office and their logistics was a nightmare.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0
$5,000
Sharon K.
03/2015
5.0
doors
+ -1 more
.
Description of Work: They replaced my front. They were prompt and delivered the door when promised. The men were professional and know what they were doing. They left the area clean and made sure I was satisfied. This the third item we have purchased from them and they are always professional and neat.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Susan M.
03/2015
5.0
replacement windows
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0
Yes, I recommend this pro
Emet G.
10/2014
3.0
replacement windows
+ -1 more
unknown
Description of Work: replace kitchen window, however the first installers did a sloppy job, I had to call the company to complain about the poor job the installer did, and I've got a quick response from manager he came to my house and agreed it was a poor job. he promised he'll redo it for me and he did, I give that man a thumbs-up.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Robert L.
09/2014
1.0
replacement windows
+ -1 more
unknown
Description of Work: Terrible communications between employees and between customer and company
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
james F.
06/2014
5.0
concrete repair, gutter repair, replacement windows
+ 1 more
unknown
Description of Work: Installed windows Good job
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
ATHY A.
11/2012
4.0
doors, siding, replacement windows
+ 1 more
Very well.
Description of Work: Replaced 17 windows; 2 picture windows. Three storm doors; 8 panel siding in 1 1/2 story home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$19,700
Sandra R.
10/2012
5.0
doors, replacement windows
+ 0 more
Went very well.
Description of Work: Champion replaced 10 windows and 2 doors in our sun room.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
KATRINE & STEVE K.
02/2006
5.0
replacement windows
+ -1 more
We chose this company based on Angie's list reports, government ratings of window efficiency and our experience with the sales staff. Everyone was very responsive and always showed up when they said they would. It was a huge job and much of it was done on cold and snowy days. The workmen were very clean and efficient and did a very good job. When we had a few problems, we were skeptical about getting them resolved, but in fact everything was taken care of as quickly as possible. They came back several times and never complained, only saying to call right away if we have any problems in the future. The windows look wonderful and our heating bill has dropped much more than we expected.
Description of Work: We had all the windows in our home replaced along with a sliding patio door and the front double storm door. The job included removing and replacing all the molding around the windows as well. We have quite a lot of windows, and our salesman suggested that we could save some money if we were interested in changing the narrow fixed windows into larger picture windows. We did this and the result is beautiful, much better than what we had before.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$27,000
DAVID Z.
11/2005
4.0
gutter repair, siding
+ 0 more
THE CREW WAS LATE THE FIRST DAY. I HAD CALLED THE OFFICE AND THEY SAID THAT THEY WERE ON THE WAY. WHEN I MET THE FOREMAN, HE THEN EXPLAINED THAT HE HAD TO GO BACK TO CHICAGO TO GET SUPPLIES. THIS IRRITATED ME BECAUSE THE OFFICE DID NOT COMMUNICATE THIS WITH ME. THE CREW DID SHOW UP ON TIME EVERY DAY AFTER THAT. THEY DID ADDRESS ALL OF MY CONCERNS AND THEY DID LEAVE THE JOB SITE CLEAN ON A DAILY BASIS. I WILL SAY THAT I AM VERY PARTICULAR WHEN IT COMES TO ANYTHING THAT I HIRE SOMEONE TO DO. I HAVE A FAIR AMOUNT OF TRADE KNOWLEDGE AND EXPERIENCE. I KNOW WHAT WILL WORK THE BEST AND WHAT IS A ''SHORT CUT''. THE CREW TRIED TO DO A SHORT CUT ONLY ONCE. I TOOK DIGITAL PHOTOS OF IT AND IT WAS CORRECTED.
Description of Work: I HAD THEM INSTALL VINYL SIDING ON MY HOUSE. THEY WENT OVER CURRENT WOOD SIDING. THE PRICE INCLUDED ''FRAMING OUT'' MY WINDOWS (WHICH ARE ONLY 1 YEAR OLD ALUMINUM CLAD). ALL THE TRIM WAS DONE IN COLOR COORDINATING ALUMINUM. THE PRICE ALSO INCLUDED REPLACEMENT OF ALL THE GUTTERS AND DOWNSPOUTS. I HAD THEM INSTALL OVER SIZED DOWNSPOUTS. THE SIDING INCLUDED TYVEK AND FOIL FACED INSULATION.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$18,000
SARAH A.
10/2005
5.0
replacement windows
+ -1 more
CHAMPION WINDOWS GAVE US THE BEST QUOTE OVERALL. THE INSTALLER, JOHN, AND HIS CREW WERE METICULOUS AND PROFESSIONAL. THERE WERE A COUPLE SMALL ISSUES THAT NEEDED TO BE RESOLVED AFTER THE INSTALLATION, AND CHAMPION SENT A CONTRACTOR OVER IMMEDIATELY TO FIX THE PROBLEMS AT NO CHARGE. IT WAS A GREAT EXPERIENCE OVERALL, AND OUR AC BILLS WENT DOWN SIGNIFICANTLY THIS YEAR BECAUSE OF THE GREAT WINDOWS. WOULD RECOMMEND HIGHLY.
Description of Work: ALL WINDOWS REPLACED IN HOUSE (16), ALONG WITH INSTALLING A LARGE GARDEN WINDOW IN THE KITCHEN.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
MARIA G.
09/2005
5.0
doors, replacement windows
+ 0 more
WE HAD FIVE QUOTES FROM DIFFERENT WINDOW INSTALLERS, AND THE QUOTES WE RECEIVED WERE FROM $11,000 - $16,000 AND DID NOT INCLUDE THE STORM DOOR. WE ARE PLEASED WITH THE WINDOWS AND THE WORK WAS DONE IN ONE DAY.
Description of Work: REPLACED 9 SINGLE WINDOWS, 4 SLIDING WINDOWS, PATIO DOORS, AND STORM DOOR (VINYL WINDOWS).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,500
Liane B.
07/2005
1.0
replacement windows
+ -1 more
TONY WAS OUR SALESMAN AND SEEMED NICE AT OUR HOME, BUT WAS QUICK TO TALK DOWN ABOUT OTHER WINDOW COMPANIES, INCLUDING GILKE. TONY THEN GAVE US ONE PRICE AND THEN IF YOU SIGNED THE PAPERS TODAY, THE PRICE WENT LOWER. IF YOU DIDN'T GO FOR FINANCING THE PRICE GOT EVEN LOWER. WE FELT LIKE WE WERE AT A USED CAR LOT INSTEAD OF OUR HOME. WE THEN WERE HARASSED BY THIS SALESMEN NUMEROUS TIMES ON OUR CELL PHONE. EVEN AFTER WE TOLD TONY THAT WE WERE GOING WITH ANOTHER COMPANY, HE CONTINUED TO CALL US AND ASK US WHY WE DIDN'T CHOOSE HIM AND TRIED TO GIVE US A BETTER ''DEAL'' ON THE WINDOWS. THIS WAS A VERY UNCOMFORTABLE EXPERIENCE WITH CHAMPION WINDOWS, AND VERY UNPROFESSIONAL.
Description of Work: QUOTE ON VINYL WINDOWS AND PATIO DOORS FOR OUR HOME--$15,000.
Rating Category
Rating out of 5
value
2.0
professionalism
1.0
PATRICIA N.
09/2004
5.0
replacement windows
+ -1 more
EXTREMELY PLEASED! THE SALESMAN AND THE 3 INSTALLERS WERE VERY PROFESSIONAL AND KNOWLEDGEABLE MEN. GREAT CLEANUP.
Description of Work: REPLACED ALL WINDOWS IN MY TOWNHOUSE, EXCELLENT WINDOWS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,735
NINA S P.
02/2004
5.0
replacement windows
+ -1 more
I WAS IMPRESSED WITH EVERYTHING ABOUT THEM. WE DID A LOT OF RESEARCH PRIOR TO USING THEM, AND WE ARE VERY HAPPY WITH THE WORK. THE CREW WAS EXCELLENT AND THEY DID A VERY GOOD CLEAN UP AS WELL. THEY WERE VERY RELIABLE, EAGER TO PLEASE, AND THEY SHOWED UP ON TIME FOR ALL APPOINTMENTS. IT WAS A VERY GOOD EXPERIENCE.
Description of Work: REPLACED 17 WINDOWS (WHOLE HOUSE).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,000
SUSAN R.
09/2003
5.0
replacement windows
+ -1 more
THERE WORK IS LOWER PRICED THAN COMPETITORS, AND I'M NOT ONLY GETTING MORE, BUT IT'S TAKING LESS TIME. NOW THE WINDOWS ARE INSTALLED. THEY HAVE BEEN EXCELLENT. WHEN SOME OF THE SCREENS DID NOT FIT THEY PROMPTLY REPLACED ALL THE SCREENS THE SAME DAY.
Description of Work: ESTIMATE AND INSTALLATION OF 10 REPLACEMENT WINDOWS
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
FAQ
Champion Windows and Home Exteriors of Chicago is currently rated 4.6 overall out of 5.
Champion Windows and Home Exteriors of Chicago accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Champion Windows and Home Exteriors of Chicago offers free project estimates.
No, Champion Windows and Home Exteriors of Chicago does not offer eco-friendly accreditations.
No, Champion Windows and Home Exteriors of Chicago does not offer a senior discount.
No, Champion Windows and Home Exteriors of Chicago does not offer emergency services.
Yes, Champion Windows and Home Exteriors of Chicago offers warranties.
Champion Windows and Home Exteriors of Chicago offers the following services: Windows replacement, sunrooms, patio rooms, vinly siding & entry doors.