Champion Windows and Home Exteriors of Chicago

It went very well. they are effective.

It was good. They gave me a timeline and they stuck to that. The overall work was good.

Pleased with the product, but was disappointed as to how we were treated. We are a long time customer and was surprised that when we contacted them for another window replacement project that they were not willing to give us a discount.

I Love them they quality and price was absolutely wonderful.

Extremely well...I made a big purchase with Champion and they have stood behind their work. I can count on them whenever I call

Poor customer service. Took much longer than promised.

Great! Good quality and professional sales people and installation.

I would refer them to anybody for windows. They are very timely, reasonably priced and true to their word. Their siding work at the house went just as well.

Smoothly. The crew arrived on time, masked off the area where they were working, replaced the windows and cleaned up completely. All work passed the village inspection.

BADLY. TRYING TO GET SOMEONE TO CORRECT THE PROBLEM WAS A 6 MONTH BATTLE OF UNANSWERED PHONE CALLS AND SHIFTING THE BLAME.WE HAD USED CHAMPION TWICE BEFORE THIS WITH NO PROBLEMS BUT AFTER THIS FIASCO WE WILL NEVER USE THEM AGAIN.

The installers were very professional and there was minimal disruption.

I called to schedule an appointment for a sunroom estimate almost a month in advance. 30 minutes after the scheduled time, no one had shown up, and I called the office to ask if someone was on the way. The lady said she didn't see an appointment for us scheduled that day. And that was it. She said she wasn't the person who I spoke to, and got testy when I asked her to take my email address to send confirmation for the rescheduled appointment. Very disappointing.

Great work. Sturdy construction - no issues.

Wonderful the staff are top of the line thank you.

It started out the sales person was late for the appointment. The actual call was okay until he started to hard sell. It became annoying and confusing when he tried to up sell and add more service to the deal.

The service was not as favorably as we would like. They did good work, but the window just is not as good as we had hoped. It does not deal with the cold well. We did ask them to look at it. They basically sent one person out and we did not heard back again. They never gave us the answer even if it was nothing. So, that is where the negative impression came from. We would consider using them again.

All was done quickly, professionally, we would recommend them.

Very impressed with the quality of the door and with the swiftness that the door was installed. Would recommend and use Champion again!

it went great the installers took pride in there work and made sure everything was perfect. the salesman brandt c. was very infrormative professional and delivered what he promised even ahead of scheduled.

Scheduled a Saturday appointment an Noon. No one ever showed up, after waiting an hour I called to find out when someone was going to show up, if at all. I was told the person was there at noon and no one was there, so he left. I advised the person on the phone, I have been home all day and my front door and garage door has been open since 12:05pm and my dog would be barking if someone came to the door. I asked her why did they not call me, if their rep was there at 12pm, she said that they tried to call me, however she had taken the wrong number down when I made the appointment (off by a digit). She then said maybe he went to the wrong house and tried to schedule for another day, I had already wasted one Saturday waiting around, did not want to take another chance with them not showing up. You would think that being in such a competitive business, they would attempt to grasp as many potential customers as possible.

They were punctual. They were here first thing in the morning and they had everything completely done on time in two days. The installers were a pleasure to deal with. Everything was great. They actually went above and beyond.

Replaced all my windows in my condo. Pulled out the old aluminum windows, installed new windows , insulated around them, cleaned up after the job was done.

It turned out fine. We were very pleased with them. They were very helpful adn courteous. They did a good job. They were highly professional.

The service was excellent. They came in, didn't give us a 5-hour demonstration, they were fast when they put them in, one window got ordered wrong but they corrected that in about three weeks and they were excellent. I called them and they came out right away and the salesman was really nice, not pushy, their windows are the nicest, they slide so much better.They measure twice before they order them, they were very careful in the house, they did it in february in that real cold weather, they kept my house all nice and clean, we were warm enough in here, and the window design was made so much nicer.

Our house is 50-60 years old and when the houses in our area were built, the original builders used steel windows and casements for all the windows. We talked to others and learned that getting the old steel window casements out were "a beast" - and they definitely were. Champion originally sent a crew of two headed up by a guy named Peter. He was overwhelmed at getting just the first window out. Champion sent out a supervisor named Chuck who then contacted another crew headed up by a guy named Tony. Tony and his crew were incredible. They knew how to do the job and in just the first afternoon of the job took over and replaced several windows. Because the steel casings literally had to be wrenched away from the house, there was more plaster damage than originally estimates. This was understandable on my part. Tony thought ahead and on his own initiative brought wider molding than originally delivered by the company. Using the wider molding and professional trimming he covered nearly all the plaster damage to the windows with the oak casing. It was a beautiful job. Seeing the effort required to get out the original steel windows and Champions efforts to make the job right, I couldn't hesitate to recommend their Bensenville office...as long as you can get Tony and his crew to perform the installation.