House Guardian Inc. Repair Services and HVAC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
Felix arrived on time, Quickly diagnosed the refrigerator had a bad compressor. The price to replace it was reasonable, but being that the fridge was 16 years old, I decided that I would purchase a new one. The service charge to come out was not out of line either.I would recommend him and call him again if needed in the future.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$70
Daniel C.
12/2019
4.5
Felix came out and took care of what I needed. Professional...but I would ask a lot of questions and get pricing down for whatever you need before committing to go ahead with the job. All and all Felix handled himself well.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Tony W.
11/2019
5.0
I would like to say the young man that fix my refrigerator was very professional, answer all questions
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kelly F.
11/2019
5.0
We had water under our refrigerator, and couldn’t seem to figure out why! Felix came within a half hour of our request on Home Advisors. He was so calm and professional. After walking us through exactly what was going on, explaining the reasons for the parts needed, he fixed it that night! The price was reasonable, and more importantly, we have a fully functioning refrigerator! I highly recommend Felix. I would go directly to him in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Peggy H.
10/2019
5.0
I had spoken with one other repair company so I had only one company to compare the price to and this was much better. It was also considerably better than buying a new refrigerator. But more importantly Felix came out immediately and I did not have to wait until after the weekend as other companies suggested. While working on my fridge, Felix showed me exactly what was wrong. He showed me the parts that were bad and then he showed me what a good part looked like. While here he told me of his experience and about the others who were working with him and his company. It was a great experience and I have already referred him to others.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$486
Gary M.
10/2019
5.0
Felix came the same day and fixed it the same👍
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sandie W.
10/2019
5.0
Responded to my call very promptly. Very professional, explained throughly what he was doing and why. Would use again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Brian K.
10/2019
5.0
He was prompt, polite and efficient. Explained the problem fixed the issues and cleaned up well. I would definitely have him back for another service call.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Peter G.
10/2019
5.0
The service was fast and friendly. The price was below average. Glad I called
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Willard M.
10/2019
5.0
On time very effective friendly
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
JOHN S.
09/2019
5.0
I m generally skeptical when it come to repair services, but this experience renewed my faith in people who really do serve. I was surprised that Felix could come within hours to check a cooling element. He was prompt (even early), courteous, efficient, and skillful. He solved our problem at a substantially lower cost the expected. Highly recommended!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Chris D.
09/2019
5.0
Prompt, reliable & professional. I would recommend Felix, would use him again
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Bennetta Y.
09/2019
5.0
He was very professional, courteous, thorough, quick and knowledgeable about what he was doing and the price was very reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
4.5
Yes, I recommend this pro
$149
Heedon C.
08/2019
5.0
Felix is the best! He is flexible, knowledgeable and professional. Highly recommend him.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lydia T.
08/2019
5.0
Very efficient . Called back immediately, professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gautam D.
07/2019
5.0
Knowledgeable and fixed the problem fast with my refrigerator and that too over the weekend. It was a Saturday and he didn't have the replacement part ready. But he made sure he procured it and came back on the same Saturday evening to fix it. I would recommend him anytime.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$420
Madicolil A.
07/2019
5.0
Felix was pleasant, knowledgeable has a vast experience and knew quickly of what needed to be done and got it done very quickly . I will be recommending Felix to my friends and relatives.
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ronald W.
07/2019
5.0
Thought the labor charge was somewhat high ($200.00) for about an hour $297.00 total, but he got the job done efficiently & professionally.
Rating Category
Rating out of 5
quality
5.0
value
3.0
responsiveness
5.0
Yes, I recommend this pro
miro k.
07/2019
5.0
Bad customer service, high pricing.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
Yes, I recommend this pro
Samantha S.
07/2019
5.0
Felix was great! Clearly explained everything he was doing while he was doing it and gave me great information as to how to maintain my appliances. I would definitely recommend House Guardians!
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
Armando V.
07/2019
5.0
Felix saved our weekend from a big disaster on a 100 degree weather. In a matter of an hour he fixed both of them. He is very profesional, reliable. He will be the only person I call next time I need repairs on any of my electrical appliances. He wasn t just any regular technician repair man, he was a master. He is so knowledgeable and very honest person to work with. Thank you Felix for saving us this weekend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Kim S.
06/2019
4.5
The problem was taken care of in the most efficient way
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
Deborah C.
06/2019
5.0
They are very polite and kind. They show you hands on what the problem is and what they re doing to fix it.