House Guardian

appliance repair

About us

House Guardian Inc. Repair Services and HVAC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

Business highlights

31 years of trusted experience
Se Habla Español

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.955 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 26-50 of 55 reviews

daniel P.
01/2020
5.0
Felix arrived on time, Quickly diagnosed the refrigerator had a bad compressor. The price to replace it was reasonable, but being that the fridge was 16 years old, I decided that I would purchase a new one. The service charge to come out was not out of line either.I would recommend him and call him again if needed in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$70

Daniel C.
12/2019
4.5
Felix came out and took care of what I needed. Professional...but I would ask a lot of questions and get pricing down for whatever you need before committing to go ahead with the job. All and all Felix handled himself well.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Tony W.
11/2019
5.0
I would like to say the young man that fix my refrigerator was very professional, answer all questions

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kelly F.
11/2019
5.0
We had water under our refrigerator, and couldn’t seem to figure out why! Felix came within a half hour of our request on Home Advisors. He was so calm and professional. After walking us through exactly what was going on, explaining the reasons for the parts needed, he fixed it that night! The price was reasonable, and more importantly, we have a fully functioning refrigerator! I highly recommend Felix. I would go directly to him in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peggy H.
10/2019
5.0
I had spoken with one other repair company so I had only one company to compare the price to and this was much better. It was also considerably better than buying a new refrigerator. But more importantly Felix came out immediately and I did not have to wait until after the weekend as other companies suggested. While working on my fridge, Felix showed me exactly what was wrong. He showed me the parts that were bad and then he showed me what a good part looked like. While here he told me of his experience and about the others who were working with him and his company. It was a great experience and I have already referred him to others.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$486

Gary M.
10/2019
5.0
Felix came the same day and fixed it the same👍

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sandie W.
10/2019
5.0
Responded to my call very promptly. Very professional, explained throughly what he was doing and why. Would use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian K.
10/2019
5.0
He was prompt, polite and efficient. Explained the problem fixed the issues and cleaned up well. I would definitely have him back for another service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Peter G.
10/2019
5.0
The service was fast and friendly. The price was below average. Glad I called

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Willard M.
10/2019
5.0
On time very effective friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JOHN S.
09/2019
5.0
I m generally skeptical when it come to repair services, but this experience renewed my faith in people who really do serve. I was surprised that Felix could come within hours to check a cooling element. He was prompt (even early), courteous, efficient, and skillful. He solved our problem at a substantially lower cost the expected. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris D.
09/2019
5.0
Prompt, reliable & professional. I would recommend Felix, would use him again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bennetta Y.
09/2019
5.0
He was very professional, courteous, thorough, quick and knowledgeable about what he was doing and the price was very reasonable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro
$149

Heedon C.
08/2019
5.0
Felix is the best! He is flexible, knowledgeable and professional. Highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lydia T.
08/2019
5.0
Very efficient . Called back immediately, professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gautam D.
07/2019
5.0
Knowledgeable and fixed the problem fast with my refrigerator and that too over the weekend. It was a Saturday and he didn't have the replacement part ready. But he made sure he procured it and came back on the same Saturday evening to fix it. I would recommend him anytime.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$420

Madicolil A.
07/2019
5.0
Felix was pleasant, knowledgeable has a vast experience and knew quickly of what needed to be done and got it done very quickly . I will be recommending Felix to my friends and relatives.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ronald W.
07/2019
5.0
Thought the labor charge was somewhat high ($200.00) for about an hour $297.00 total, but he got the job done efficiently & professionally.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

miro k.
07/2019
5.0
Bad customer service, high pricing.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
1.0

Yes, I recommend this pro

Samantha S.
07/2019
5.0
Felix was great! Clearly explained everything he was doing while he was doing it and gave me great information as to how to maintain my appliances. I would definitely recommend House Guardians!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Armando V.
07/2019
5.0
Felix saved our weekend from a big disaster on a 100 degree weather. In a matter of an hour he fixed both of them. He is very profesional, reliable. He will be the only person I call next time I need repairs on any of my electrical appliances. He wasn t just any regular technician repair man, he was a master. He is so knowledgeable and very honest person to work with. Thank you Felix for saving us this weekend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim S.
06/2019
4.5
The problem was taken care of in the most efficient way

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Deborah C.
06/2019
5.0
They are very polite and kind. They show you hands on what the problem is and what they re doing to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
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    • 2(current)
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Contact information

720 Courtney Ln, Marengo, IL 60152


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

appliance repair

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

House Guardian accepts the following forms of payment: CreditCard
No, House Guardian does not offer free project estimates.
No, House Guardian does not offer eco-friendly accreditations.
No, House Guardian does not offer a senior discount.
No, House Guardian does not offer emergency services.
Yes, House Guardian offers warranties.

Contact information

720 Courtney Ln, Marengo, IL 60152


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day