House Guardian

appliance repair

About us

House Guardian Inc. Repair Services and HVAC is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

Business highlights

31 years of trusted experience
Se Habla Español

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.955 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
responsiveness
4.8
Showing 1-25 of 55 reviews

Andy K.
04/2024
5.0
Felix is a very friendly, helpful refrigerator specialist, who works hard and efficiently. He replaced my Samsung water filter housing that locked up, laying out a protective mat to move the fridge, to not scratch the oak flooring, even vacuuming the fridge back where years of potentially damaging dust had gathered. We are very happy with his work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Karolina L.
04/2024
5.0
Super nice guy, and very professional. Was able to diagnose the issue with our refrigerator within a minute and fixed everything quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terea H.
04/2024
5.0
Response time is excellent and very nice and professional. Would definitely recommend it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna D.
03/2024
5.0
Not only did Felix respond right away, he arrived soon after, immediately diagnosed the problem and promptly repaired my Sub Zero refrigerator. He is incredibly polite and professional. I strongly recommend him and will definitely use his services again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Ramiro G.
02/2024
5.0
Felix from House Guardian does everything from plumbing to HVAC to large appliance repair and Iâ ve hired him for all three. Heâ s my go-to repairman or just for general maintenance. Iâ d refer him to every relative/friend/co-worker who needs a reliable and knowledge contractor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

Ray D.
04/2023
5.0
Felix was timely and knowledgeable. Took care of refrigerator problem and gave good follow up advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ray D.
04/2023
5.0
Project: Repair or Service a Refrigeration System Felix was on time diagnosed the problem quickly and fixed the problem accordingly. He had the parts available and fixed the problem. He also cleaned up, great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Marcia L. A.
02/2023
5.0
The freezer needed electrical work. It was done quickly.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John N.
02/2023
5.0
Felix explained what had to be repaired in easy to understand language. He was neat and cleaned up after completing the repairs. He had all the parts needed in his truck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David H.
03/2022
4.5
Mr. Corrales responded quickly and efficiently. We are happy with his service. I

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$940

Carlos V.
01/2022
5.0
Fast and reliable. Diagnosed and solved my problem with my built-in refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0

Yes, I recommend this pro

Ramiro G.
01/2022
5.0
Iâ ve hired Felix for many issues Iâ ve had in my home affecting plumping, furnace, AC unit, refrigerator, dryer, and water heater. Heâ s always polite, responsive and will describe what needs to be done and why. Just as importantly, he gives a fair price and therefore his work is a great value. Iâ ve had no issues with any work heâ s performed and is my go-to for pretty much everything I need to have maintained or repaired in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$70

Terry M.
12/2021
5.0
Felix arrived on time and was very professional, polite and explained the problem fully. I would not hesitate to hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

JEAN M.
08/2021
5.0
He came properly did a excellent job within no time was very courteous respectful and he wore his mask which was important to me I would hire him again as soon as something breaks down thank you for doing such a wonderful job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jennifer C.
11/2020
4.0
Felix is very professional. He was running late, past his two hour window so I wish he had called. The part and repair that he quoted were more than a new wine refrigerator so I did not have him fix it. I did call the manufacturer and they are sending a new control panel to me at no cost, and I'll replace it myself. Having had Felix here, later gave me the courage to fix it myself.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro
$70

Michelle M.
10/2020
5.0
Felix was professional, courteous and, most importantly, he solved my fridge problem!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Carolyn M.
09/2020
5.0
Wonderful service. Friendly and professional. Came to the house at 9:30 at night on a Saturday and fixed the refrigerator within a half hour. Saved the day!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$350

Francis D.
09/2020
0.5
Be aware. Do not use this company. An agent name Felix Corrales came to my house to fix my refrigerator. He stated that he found the problem after checking the refrigerator and he will be able to fix it for $290 cash including the diagnosis fee. Refrigerator fixed and he said he will take 24hr to start getting cold. Two days have past and the refrigerator still not cold. I reach out to him and he stated he would come out and check it out but he never came for a week now. Do not be fooled by his first impression. After he gets the money, he is a totally different person. Basically that company does not know what they doing when it comes to repair and customer service.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$290

barb m.
08/2020
5.0
professional, friendly, understood plan to repair, dependable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$835

barb m.
07/2020
4.5
I have a commercial cooler (25yrs old) which stopped cooling. House Guardian was rated at top on both this list and Angies list. I put in my request and Felix called within minutes. He arrived on time as he said. Inspected cooler told me problem and said he might be able to fix it that night if he had the part. He did and fixed it and it's running better than before. Felix was very professional , knowledgeable and friendly. Explained everything. I do recommend him and will use his services should the need arise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$835

Dawn W.
05/2020
5.0
Felix answered me immediately Wednesday night upon searching through Home Advisor. He came the next morning and evaluated my broken freezer on Thursday. He had the parts Friday and came Saturday to repair it. Turns out it didn't need all the parts he thought it did so he took $60 off the bill. Honest and quick and the freezer is working perfectly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$260

Edward S.
05/2020
5.0
Diagnosed the problem immediately and corrected it. A man who owns his own business and truly loves his work. I'm 89 years old today and will absolutely call Felix for any future problems!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$290

mary d.
05/2020
4.5
Felix ordered the part. He was coming back the next morning. 10 min later he called and said he found the part and was coming over to install the new part. The new part was shorter but Felix took the insides from the new part and put them in the old part. The fridge is working and freezer is freezing again. A wonderful job. Not too many people would take the time to come back. It was late in the evening. Most people would have gone home and come back the next morning. Thank you so much Felix!!!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Walter M.
04/2020
5.0
They were on time for the appointment and very knowledgeable about the repair. It was done quickly and they cleaned up perfectly after they were done. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ines T.
03/2020
5.0
Felix was available within a day of me calling him and was able to quickly diagnose the issue with my refrigerator and even looked up that there was a recall on it 10 years ago (I was unaware as the fridge was already in my condo when I bought it 3 years ago). I am currently awaiting delivery of a new refrigerator and will hire Felix to set it up with access to water for an ice maker, as the old fridge did not have one. The charge to come out to diagnose the problem was in line with what I would have expected, and Felix let me know the charge ahead of time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$80
    • 1(current)
    • 2
    • 3

Contact information

720 Courtney Ln, Marengo, IL 60152


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

appliance repair

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

House Guardian accepts the following forms of payment: CreditCard
No, House Guardian does not offer free project estimates.
No, House Guardian does not offer eco-friendly accreditations.
No, House Guardian does not offer a senior discount.
No, House Guardian does not offer emergency services.
Yes, House Guardian offers warranties.

Contact information

720 Courtney Ln, Marengo, IL 60152


Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day