Montalbano Inc

It went fine. They did good quality work and they had the chairs done when they said they would. I would use them again.

I'd been concerned about trusting this kitchen set to anyone to refinish but saw the excellent ratings for Montalbano on Angie's List and felt I could entrust it to them. I emailed them, sending a photo of the set to be refinished, and Richard Montalbano called me within minutes to provide an estimate. I decided that the project was worth the cost and called him back to schedule pick-up. Their crew arrived on time, were friendly and efficient, and took the set to their shop to do the work, plus the additional chair. I paid about half the cost at that point. Richard kept in touch with me through the process, checking with me to ask if I'd like to have the extra chair refinished as well as repaired at some additional cost, which I decided to do. I asked his advice on the type of finish that would be most appropriate and he was very helpful -- I went with what he said he would use if it were his kitchen set. He'd given me an estimate on the time the job would take which turned out to be quite accurate, about four weeks. He called when they were ready and we scheduled the delivery. Again, the crew was on time, friendly, and efficient. When I saw the result of their work, I nearly cried -- the wood was a lovely warm tone and all the pieces were beautiful. The chairs were as solid as new; couldn't even tell which seats had been split. The additional chair also looked absolutely new, with no sign of the severely split seat it had had.

This company was very good. They were efficient and got the pieces back in the time they promised. I had to deliver the products, but since they were small, I didn't mind. The price was on the high side, but their work was very high quality. I would use this company again, but it depends on the price.

Mark ( on of the workers) was extremely knowledgeable, gave us an estimate on the spots and set up a pick-up date. And he was nice to our dog.

The cost estimate seemed hight but when I saw the finished project it was evident to me that Montalbano provides exceptionally fine work. I received wonderful work at a fair price.

Not quite the quality I expected. There was wood putty on the bottom of the chair not sanded or clear coated. There were drip marks on one of the rockers, no clear coat on the under side of the back rest and the owner failed to fix drips in the parking lot.

Excellent and timely work of high quality. The owner (Richard Montalband) is also a significant community leader responsible for multiple charities.

After the work was completed and furniture delivered, we noticed some minor issues with a few of the pieces. I called Richard and he had a touch-up repairman come out to our house within a week and resolved the problems. We are very pleased with all of the pieces that Montalbano Furniture restored for us. We have a couple of more pieces that we want to take to Montalbano's to have restored in the near future. Thank You Richard.

Overall a very good experience. I inherited a C1929 sofa and chair made by my great grandfather. They had been in continuous use for almost 80 years, the last 3 years they were stored in a basement. They had been reupholstered at least once by my grandmother. I had estimates done via email by three highly rated companies, Montalbano was in the middle price wise. I chose them because they were a family business and the style of furniture they make is similar to mine. I went to the factory to pick fabrics, and they let me take home a few sample books for my family to look at. My only complaint is the fabric I selected had an old price marked on it-the actual price was about 40% more per yard. I found that out when I placed the order. I could have chosen a different fabric, but the one I selected had already passed my family approval. I had an Angie's coupon for the fabric which basically covered the price differential. They picked up the furniture and I got it back within the estimated time. The delivery men were careful and courteous. The furniture looks great and has met the approval of my great aunt who remembers the day it was first delivered in 1929. I'm hoping the furniture will last another 80 years.

The staff was extremely professional and responsive. They repaired the table in time for Thanksgiving, although Thanksgiving was only two days away, and called to let me know when the legs were ready. Prepayment was required.

I took the table to the shop where I was given a written estimate. They completed the work pretty quickly, and I was able to pick up the table soon after it was dropped off (within a couple of weeks). I walked into the factory to find someone on a Saturday, even though their hours are "open", but the worker stopped what he was doing and loaded the table. When I got it home, decided the color match was not that great, and a sticky place on top (which they told me how to remove; hello, that's a project!). They offered to redo the top (if I brought it back) or give me a 50% refund. I took the refund.

It went excellent. They did a really nice job, and they did the work in a timely manner. The price was fair, and we were pleased.

I took the chair in and initially they seemed almost too busy to deal with me. I picked out a fabric and they said it would be done in 4-6 weeks. A week after I brought it in they called and said it was ready. The chair looks nice and we are happy with it.

I was very satisfied with their services. They came when they said they would, they were very professional, and I was charged what was quoted. The prices seemed high but after I saw the quality of the finished product I felt that the price was absolutely fair. I was very happy with them, and I would use them again.

They certainly have a great history of experience. They are pretty much perfectionists. Everything came back exactly the way I requested it to be done. If there were some imperfections or damages, they also repaired those as well.

Overall, everything was excellent. There were a few problems-for instance, they stained the sideboard much darker than I asked them to. The stain was not only darker than I had asked, but also much darker than is appropriate for the piece, and they also glued the back on our bookcase instead of cutting a portion and repairing it, but that was a minor issue and would not be obvious unless you were to look for it. I did pay them for it and accepted it, but I plan to bleach the sideboard sometime down the road. Everything else was done how I wanted it, however, so I was happy overall. They did a beautiful job on the repairs, and I was pleased with their work with the exception of the dark staining on the sideboard.

Located them on Angie's List, reviewed their website and contacted them. They had Saturday hours which was great for us since away all week. Took the broken chairs in, were given set prices for repair and told it would be a week or two to finish. They called us within a week and I picked up the chairs. Their work was excellent and we are extremely satisfied.

Their estimate was twice as much as the company I ended up using.

I called to inquire and described the problem. He asked to send a picture which I did. In 15 minutes I had a call back. Pick up was arranged for later in the week at a time convenient to us. They were on time to pick up the piece. They brought it back earlier than expected. We had it in time for a party we hosted. The workmanship was excellent.

FABULOUS! Richard Montalbano set up appointment for estimate, arrived on time and was very knowledgeable and easy to deal with. Furniture was picked up at our old house, restored, and delivered to our new house. They estimated 8-10 weeks, and they were finished in 8 weeks. Words cannot express how WONDERFUL these pieces look. Grandma would be so pleased! We'd highly recommend Montalbano's services. They are worth every penny.

The salesman came to the home with books of popular fabric samples. The first choice of fabric for the chairs turned out to be discontinued, so we went to the factory to choose a different fabric. The selection of fabrics in the showroom was extensive, and we found a fabric we liked even better for the chairs. The salesman explained that it would take some time for the order to be completed due to summer holidays. It did take about as long as the salesman said it would take. The day after the chairs were delivered, I called to report a problem with the buttons on the backs of the chairs being misaligned. Mr. Montalbano was very nice and apologized for the problem (sight unseen). He had the chairs picked up the next day. They corrected the problem and redelivered the chairs. There were no problems with the bench. Everyone who has seen the chairs and the bench has commented on how nicely they turned out. The fabrics are very nice, and they did a nice job with the upholstering.

After getting a quick tour of the showroom and factory, Mark was very helpful in helping us find the right fabric. Pick-up and delivery was painless. After seeing the chairs he called back with an estimate that was $100 higher than our first quote. He explained the difference (a slim cushion was required) clearly and we agreed. We are very pleased with the work. Our two old chairs look brand new. The work was fastidious and not a single detail was overlooked.

Their work is absolutely amazing! I recently moved, so I was able to coordinate the estimate and then the furniture pick-up in advance of my move. I was also able to go to the furniture factory and see the refinishing work in progress and all of the pieces looked amazing at that stage of the project. The factory too is an interesting place to visit as well. Bottom line: my furniture looks amazing and the finish is superb! Everyone I dealt with from Mr. Joe, who did the original estimate work, to Richard, who personally managed my order was polite, professional and top-notch. I will forever cherish the new life they've given my antique furniture.

It went beautifully from start to finish.

I received a return call the day that I called. That day someone came to my home to pick up the damaged chair. I was given an estimate that day. The repair was completed in less than 48 hours and the final cost matched the estimate to the penny.