Rite-Way Injections Waterproofing

Great experience from beginning to end. Mr. Carrano called back quickly on estimate request and came out within 2 days. Work to be performed was explained and performed timely. The two men cleaned up their work space (and put nylon booties on their shoes so they didn't dirty my kitchen floor).I have had heavy rain recently and both leaks are sealed tight. You could actually see where the epoxy exited the wall on the outside above ground level. He has a 25 year warranty that will probably outlast me. I am satisfied with their work and pricing.

They were amazing! They were punctual. He was so patient. He walked around our property and explained some things to me, talked to me about a landscaping job and not to have the landscaping go over the basement all. Just all sorts of things I never thought of. I loved him, he was great. I would absolutely without a doubt use them again and I would recommend them to other people too. He cleaned up everything. He was so, so good. He told me that I needed to have sealing around my side door and he did that himself with no additional charge.

Mike Carrano knows his stuff. He has a completely professional and passionate approach. Its almost as if he is challenging the problem to defeat him and in my case, he won. After receiving a number of estimates, one in which a large waterproofing company wanted to tear up my entire bottom floor living area and install a drain tile system with an alternate sump pump (I already have a drain tile), Mike came in and inspected the situation and provided a solution that was pinpointed and reasonable. He and his crew did the work exactly as described and in fact, did extra work on the interior to make sure that he had repaired the leak. He tested and retested by flooding the outside area and did not leave until he was completely sure that his solution worked. Excellent company, Mike is the best!

tMike gave me a flexible estimate for both straightforward concrete foundation crack repair and an exploratory estimate for a problem that needed investigation - minor seepage not easily identified that required water testing with me present. After accomodating last-minute changes due to my work schedule, Mike and his assistant arrived on time for an afternoon appointment. The crack repairs were easy and quickly accomplished. The investigation with water testing from outside with a hose revealed multiple past repairs in a basement corner along with a parge coat that covered up all the problems. A few additional hours were spent cleaning out the old repair and then doing a correct repair. All along the way the work and the reason to do it that way was clearly explained. The extra charges for the longer investigative and repair work were very reasonable. The work areas were left very clean. Subsequent rains (though infrequent!) have shown no seepage. The other estimate I got for this work insisted I needed an interior drain tile installed in the concrete floor, so they were clearly trying to sell a sump system instead of solving the problem. Mike's a great problem solver and I'd call him the next time I had a basement water infiltration problem.

Discovered basement seepage after torrential rains in 2010 and called Rite Way. Mike came out to diagnose and repair the problem. He did a number of injections and then ran a hose full blast against the foundation for 20 minutes to test the areas and make sure nothing would come through. We were delighted with the outcome. I pulled his contact info again to ask a question a year later about effective ways to deal with moisture in basement air and he immediately responded to help diagnose the issue, at no charge. No matter how heavy the rain since, we have had no seepage problems since the Rite-Way treatment.

Mike is amazing! He gave us a detailed consultation and honestly explained that there was no need to do the work we had planned. Mike also gave us a lot of precious advice on other projects. We were impressed by his systemic approach and his sincere desire to find the best solution while saving our money. We highly recommend Mike as an outstanding professional and as a very nice person.

They are an A+ in almost every category. However, as for being reachable or returning phone calls, I would give them a C-. The guy who owns it is excellent and he knows what he's doing. He doesn't have any kind of service that can be responsive to the floods of calls that come in. That's a problem. I would use them again if they would return my phone calls. I tried to use them one more time but they haven't called me back. I guess they're too busy to reply to people.

Mike and his partner fixed/filled two foundation cracks. He had to cut drywall in both cases but he did a very clean job. He did the job over several hours, explained everything as he went along and answered my detailed questions. He also sealed a few openings around the buildings where mice were entering. Also, he replaced one of my gutter downspouts which was in bad shape. He and his partner really seemed concerned about making the customer happy and being fair. Well done, Mike!

Mike was initially hard to reach because he's so busy but once he started work on my basement he was very quick to answer calls and emails. He also was very helpful and genuinely polite. I believe him to be trustworthy and truly concerned about his customers. He thought everything through before making recommendations and was very thorough in the work he did. He also cleared part of a gutter at no charge. He cleaned everything up and left no dust or concrete in my basement, which I very much appreciated.

They were very professional. I am very happy with them. I would recommend them to anybody. The guy who came out was very honest, so that's why I went with him.

They are great, the work it top notch and when they leave you would never know they were there!

I felt they were very efficient, nice and reasonably price. I was very pleased.

We had gotten water in our lower level in two areas. One was in the NW corner of our building and the second was in the SE corner (by a back door). The water issues had happened repeatedly with heavy storms. Another company came and supposedly "fixed" the issue by injecting a few minor cracks, but the issue continued. Mike from Rite-way injections came out and gave us an assessment. He suggested that they do a water test, which included taking out some drywall and insulation to expose the problem on the inside. After this, he was able to find the source of the water intrusion. We also decided to tackle the issue in two stages - do the NW corner first since it was easier to get to - and then apply the learnings to the SE corner. In the NW corner, they fixed the problem on both the inside and outside. On the inside, they injected the cracks. On the outside, they dug out to the footing and applied a waterproofing coat. They ended up having to dig out 2' deeper than initially planned, and also had to dig around the gas and water mains to our building. I wasn't home at the time of the work, but when I got home, it looked like nothing had been done. They had replaced all of the dirt and gravel so it looked like new. We did a follow-up water test after the repairs were made. Previously, at the initial water test, we had seen the water coming in after 15-20 minutes. After running a hose for over 2 hours, there wasn't any water! We delayed the work in the SE corner for a few 6-8 weeks. It was a bit difficult to schedule the time to get the work done for phase 2, as Mike and his team were extremely busy. That would be my only complaint throughout this process. However, it was definitely worth the wait. In order to really see what was going on, they had to dig out a concrete slab and assess the situation. Tearing out and disposal of the concrete was $425. They then did a great deal of waterproofing work as outlined in the section above. We recently did a final water test to ensure that the problem had been fixed. After running our hose for 2 hours, we didn't have any signs of water (in this area, it had previously taken only 10-15 minutes of running the hose to reproduce the problems). Overall, the experience was extremely positive. Mike and his team know what they're talking about, and their prices are less than that of other companies. Mike and his crew were fantastic to work with. I cannot recommend them highly enough.

They were good. I would recommend them to anybody.

They were fast. They were here and did a nice job. They came when they were supposed to and cleaned up. They charged me $400 for their services. I would definitely use their services in the future too.

Overall it went well. Mike is a good guy. He didn't try to make a mountain of work out of small mole hill. And in the end that's all it was - a minor minor leak.

He was very nice and did job. So far, everything is fine.

Everything went well and there was nothing unimpressive about them. It was positive. They were professional. Everything was cool. They knew what they were talking about and explained everything. The pricing was reasonable. We are still thinking about using them.

I called Rite Way Injections Waterproofing company for an estimate. I spoke with someone there who wanted to email me an estimate "site unseen." I agreed and waited for over a week for the estimate. After waiting for over a week, I called twice and received no reply. After my second phone call, I mysteriously received an email with the estimate. Needless to say that no matter what the cost was, I was not going to use this company. I felt as though they did not want to come out and covered themselves by giving me a "site unseen" estimate. I never even received a courtesy call or a follow up call from them.

even though the price quoted was more than fair and reasonable for the work to be completed, it just was not in our budget to complete the job. the inspector was on time, very knowledgable and friendly.

We had several companies examine the problem and provide remedies. None worked. Mike Carrano of Rite-Way devoted many hours to diagnosing the problem, made several trips to our home, was determined to identify the real cause of the problems unlike other companies which made rapid diagnoses. In one case, an external drain-tile system was installed that cost more than the remedy Mr. Carrano proposed but failed to resolve the problem. Mr. Carrano refused to do any work until he was certain that he had identified the source of the problem and the correct remedy. It was the difference between going to see several doctors to deal with a chronic ailment without success and finally encountering a true and devoted specialist who persisted until the problem was resolved. Mr Carrano deserves not just the Angie's List Super Service Award but a Distinguished Service Award. He is a bright star of his profession. It was an extraordinary experience working with someone who went about solving a problem in our home as if it was his own.

Mike came out and gave a very detailed assessment of what the situation was and things I could do before diving into potentially expensive and unnecessary work.

I called the company and did not receive a call back. I understand companies are busy during times of storms, but out of four companies I called one company answered that day and two other companies called back the next business morning. This company says that if you email them they will respond in 24 hours--I guess I should have read that because apparently, they don't do the same with phone calls. Luckily, my situation is not as bad as others in the area and I would not call this company in a more urgent moment of need.

Mike came out on the Saturday of July 4th weekend with his nephew (who he's showing the ropes to). They put on shoe covers, which I really appreciated, and got right to work. They did all the work I outlined above and were professional and very nice. Mike and his nephew were at our house for at least an hour and did so much, but wouldn't take any money. I'm not sure if that was because he was feeling generous or what, but I was floored. We do need to have work done on one of our downspouts and we will definitely be using Mike. We will also use him when our sump pump does need to be replaced. Thanks Mike!

Mike came out and explained that internal water-proofing would not solve the issue. He recommended that we work with a plumber regarding an above ground sewer system or a backflow system. The best scenario would be to place it on the outside of the house. He was extremely knowledgeable and walked me through why we should take this approach. He potentially saved us thousands of dollars. If we were going to have waterproofing work done inside the house, I'll defintely be contacting him.