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Maid Brigade

House Cleaning

About us

-Maid Brigade is a professional, residential cleaning company that is green clean certified. All Maid Brigade employees are bonded and insured. We supply all of the cleaning solutions and use high tech HEPA filtered vacuums, which remove 99.7% of particles as small as 3/100th microns. -We are available to do last minute cleans (based on team availability).

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Residential housecleaning and Light Commercial Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.445 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
16%
3
4%
2
9%
1
4%


Rating CategoryRating out of 5
quality
4.4
value
4.3
professionalism
4.5
responsiveness
4.5
punctuality
4.8
Showing 26-45 of 45 reviews

Catherine H.
09/2016
5.0
house cleaning
  + -1 more
Very good.
Description of Work: Outside windows washed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel J.
02/2016
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Susan M.
01/2016
5.0
house cleaning
  + -1 more
.
Description of Work: House cleaning, most rooms, every two weeks. They do an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Eric G.
09/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Pamela A.
07/2015
1.0
house cleaning
  + -1 more
unknown
Description of Work: did not respond to phone call for estimate

Rating CategoryRating out of 5
responsiveness
1.0


Response from Maid Brigade
I am sorry you felt we did not respond to your estimate request. After searching through all of our email, I did not find your name in our inquiries. Since I do not have your phone number, I am unable to give you a call or know if you called us. There are a total of 3 Maid Brigade offices in the Chicagoland area. It may be possible that you called an office that doesn't service your area. We never want to miss a phone call and I feel bad that we did not connect. Please give us a call at 630-830-1550. We even have phone coverage past 5 pm if you need to get an estimate after hours. We would like to have the opportunity to help you if you still need it. Best Regards, Ann Bartel, Owner

Mary A.
04/2015
4.0
house cleaning
  + -1 more
They did not service my area
Description of Work: Big Deal: $145 for 4 Hours of Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro
$145

Response from Maid Brigade
As an owner of a franchise, we can not service outside our territory. Therefore, we request that this grade be deleted because the only reason we got this grade is because we don't service this territory.

Susan M.
01/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: The team from Maid Brigade comes every other week. They've been coming for about 7 years and we have no plans to discontinue service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Pam R.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They clean my kitchen,bathrooms every other week and a full house clean whenever I ask. They do a great job and very accommodating .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Maura G.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I appreciate there professionalism, willing to correct any mistakes. |And they do a really nice job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$153

Mary Ann G.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: They are very thorough, don't speak English, but we have been able to communicate. There are 3 women who came and each takes a room or pairs up for the bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$175

DENISE B.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: General housecleaning. They did a very good job, showed up on time. I would use them again. Ended service due to change in financial situation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Terry M.
10/2012
5.0
house cleaning
  + -1 more
Great
Description of Work: Maid Brigade does an awesome job at cleaning your home. They did so well, I have signed on for a weekly cleaning with them. Highly reccomend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Jennifer A.
04/2011
5.0
house cleaning
  + -1 more
This is the second time we've hired them to do a whole house cleaning, the first time being over a year ago. The quality was excellent the first time, I would say it was just good the second time around. Definitely better than doing it myself. They did a fantastic job in the bathrooms and with the dusting, but the floor cleaning was not as great. Overall a good job and I would hire them again, but the price is a little high to hire them on a regular basis for our budget.
Description of Work: They performed a whole house cleaning including 2 1/2 bathrooms, kitchen, 3 bedrooms, living room, family room, and dining room.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Viktoria R.
04/2011
5.0
house cleaning
  + -1 more
My townhome needed a deep -clean and I took advantage of the 4hr cleaning/ $75 promotion that the business offered. I emailed the business first, but didn't receive a response by email, so I called and set up the appt. The owner and the cleaning crew came in on time and they were really nice and explained how everything works. They did a great job with cleaning my place - it was 2 people and and in 2.5 hours the place was spotless. If I had to critique anything it'd be that a piece of furniture was moved - and instead of being lifted - it was dragged - so it made a small scratch on the hardwood floor. Other than that, I am really happy with the results.
Description of Work: I needed a deep clean for my townhome: dusty and dull hardwood floors, pet hair plugged carpets, moldy bathrooms, dirty stove, etc. All of that was cleaned and cleaned very well.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Beth S.
01/2011
5.0
house cleaning
  + -1 more
Nothing stood out about them. They were clean, they sufficed, and they did what they needed to do. It was very matter of fact. They cleaned what I needed them to clean and it was finished. They were a little pricey.
Description of Work: I had a full house cleaning with them.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Anna S.
02/2010
5.0
house cleaning
  + -1 more
We were very impressed by the professionalism and thoroughness of the owner and her crew. We also like the owner's commitment to paying her workers a livable wage--even though that means that our cost was higher than it would have been if we had chosen another service. We also like the fact that this company uses green products.
Description of Work: Thorough cleaning of an entire and somewhat neglected 3-story house. Subsequent biweekly cleanings will cost less than half this price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

WAYNE W.
06/2009
5.0
house cleaning
  + -1 more
They bring all their own supplies, and they use only environment-friendly cleaning agents. The quality of their work is excellent. I like the fact that they are available and totally responsive to e-mails.
Description of Work: Our new cleaning service is Maid Brigade. They send two girls every other week to do the cleaning. We have been using their services for about three months now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

WAYNE W.
06/2009
5.0
house cleaning
  + -1 more
They are available and totally responsive by email. They are always here at the same time. They bring all of their own supplies and use environmentally-friendly cleaning agents. They were the cheapest of everyone we quoted, especially considering that they bring their own supplies.
Description of Work: Maid Brigade takes care of all of our housecleaning. 2 cleaners come to our home every other Friday to vacuum and dust blinds and baseboards. They also vacuum, dust, clean the kitchen, floors and bathrooms. They clean the counters, mirrors, and wipe off our appliances. They clean the outer surfaces of the refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

WILLIAM A.
03/2009
5.0
house cleaning
  + -1 more
For the most part, they do a good job. They are trustworthy and we feel comfortable leaving them in our house alone. The manager is very responsive to any needs or requests that you have. If there is a problem of any kind, you talk to the manager and the girls get rated on their work and that determines their bonus money.
Description of Work: Maid Brigade cleans our entire townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

GERARD B.
01/2007
2.0
house cleaning
  + -1 more
Started great then gradually deteriorated including having to call every other week with very basic things being missed, including wiping the counter under the coffee pot, returning furniture to their locations after vacuuming, vacuuming the inside door mat. We have a small house and they charged a lot but I believe in paying for quality, unfortunately it wasn't here. Also when I questioned via a postcard whether a special mop board cleaning was done, one of the maids was very arrogant and condescending to me.
Description of Work: Bi-weekly house cleaning.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0

$90
    • 1
    • 2(current)

Contact information

850 W Bartlett Rd, Bartlett, IL 60103

http://www.maidbrigade.com/il/bartlett

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning

FAQ

Maid Brigade is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Maid Brigade accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Maid Brigade offers free project estimates.
Yes, Maid Brigade offers eco-friendly accreditations.
No, Maid Brigade does not offer a senior discount.
Yes, Maid Brigade offers emergency services.
Yes, Maid Brigade offers warranties.
Maid Brigade offers the following services: Residential housecleaning and Light Commercial Cleaning

Contact information

850 W Bartlett Rd, Bartlett, IL 60103

http://www.maidbrigade.com/il/bartlett

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed