Since 1982, Brian Murphy, President of Window Concepts, has been presenting homeowners with a professional sales team coupled with expert installation. We believe in walking through every step of the process with you; from choosing the right products to suit your individual needs to providing exemplary service along the way. Our team prides itself on our attention to details, cleanliness and customer care. Today, with decades of experience under our belt, we continue to provide homeowners with the quality and technology they need to keep their homes energy efficient and looking their best.
They were great and absolutely wonderful. Their customer service was great and the door settled in fine. Another provider did it for us and their was a huge gap on the door. I would use them again.
Description of Work: They installed sliding doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CONSTANCE L.
04/2015
4.0
replacement windows
+ -1 more
It turned out very well. I have used them twice. I did the front windows once and then the upstairs windows another time. It was fine. They made me an offer that I though was fair. It was a nice, professional installation and they cleaned up afterwards. They did what they told me they were going to do. The workers were courteous. One thing I have had conversations with them about is seemingly cold calls. I told them when I want to do more windows I will contact them I asked them to stop contacting me.
Description of Work: They did my upstairs windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Olga D.
04/2015
5.0
replacement windows
+ -1 more
They did a spectacular job. It was great.
Description of Work: We used Window Concepts.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
David A.
04/2015
3.0
replacement windows
+ -1 more
Their windows do not hold up as advertised. Their prices are very tempting and good but I was not impressed with the quality of the merchandize.
Description of Work: They installed bad windows.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Robert D.
04/2015
5.0
roofing
+ -1 more
It was fine. They were good; we had no problems. They were in the price range, had the color we wanted and the time frame we needed. They cleaned up nice; it was a clean job. They were pretty good. We had a communication issue, but it got worked out.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$10,000
MaryEllen R.
04/2015
5.0
replacement windows
+ -1 more
They were fine. They were on time. They installed professionally. They cleaned up. They had previously installed some other windows for us about 10 years before that.
Description of Work: We used Window Concepts.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jean E.
04/2015
5.0
doors
+ -1 more
They were wonderful. They have done several things and they call me from time to time to check if every thing is okay.
Description of Work: They did windows and sliding doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sally M.
04/2015
5.0
doors, replacement windows
+ 0 more
They did the work and it got done. A neighbor recommended them and I took my chances and it worked out fine. It was well done.
Description of Work: I used them to do window siding and they replaced doors.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeffrey H.
04/2015
5.0
siding
+ -1 more
They were good and did what was expected.
Description of Work: They installed window sidings.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Leslie A.
04/2015
5.0
replacement windows
+ -1 more
I was very happy with the work and the windows did held up very well. They were efficient and clean. They worked really fast and got them in. I haven't had any problems with any of them. They cleaned up after themselves. I thought the price was reasonable at the time.
Description of Work: I used Window Concepts long time ago about 12 or 15 years ago.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Donna T.
04/2015
4.0
replacement windows
+ -1 more
I have a warranties on my windows. They were good windows. They put new windows in my house. They made on mistake but I got them to take the price off. For some reason the young man who wrote it put two left so my two windows go out left. They took some money off the window for that. They guys who came out were nice. The guys who came to measure ordered two left windows and blamed it on me.
Description of Work: They put new windows in my house I had my basement windows.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
WILLIAM B.
04/2015
3.0
insulation, replacement windows
+ 0 more
They have really bad sales man but they people are very good.
Description of Work: They did windows.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$5,000
Stasia K.
04/2015
5.0
replacement windows
+ -1 more
I like the windows and they service the window. They had lifetime warranties on them, but the window manufacturer went out of business so when the seals inside the windows broke, leaving the glass cloudy, they really didn't offer anything unless I wanted to do more work with them. Then they would give me a discount on replacing the windows I have already paid for that had a lifetime warranty on. So that is only as good as the manufacturer not the person installing them and that manufacturer went out of business. That didn't make me happy.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lee N.
04/2015
4.0
replacement windows
+ -1 more
The service was fine and they did a good job. They spend a lot of time trying to find a window that would fit. The brand of windows that was in there was no longer made. They did a fine job.
Description of Work: They replace one window in our kitchen.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,000
Therese D.
04/2015
5.0
roofing
+ -1 more
Things were very good. They are very professional and they did a good job. I think the price was reasonable.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
04/2015
4.0
doors, replacement windows
+ 0 more
The service went well. I had new basement windows put in and a large window in the kitchen. They put a replace window on the porch. They cleaned up they did when they were finished. A year later they put on a new door for me.
Description of Work: They provided windows.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
DON AND ADRIANA S.
04/2015
4.0
doors, replacement windows
+ 0 more
It did not go well and I still have problems with them and they said they would have come three weeks ago. The service was good.
Description of Work: They put in a lot of windows and doors.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
1.0
punctuality
4.0
Response from Window Concepts
This customer purchased Armaclad Windows by Sound Solutions; the manufacturer went bankrupt in 2014. Although Window Concepts, Inc. was not liable for this repair the owner’s Brian and Bob took it upon themselves to custom spray chipping paint from the original manufacturer’s error. The paint was custom matched, ordered and approved before application, which did in fact lead to a frustrating time delay, not only for the customer but for our company as well. To our knowledge this customer is happy with our efforts and the end results.
David S.
04/2015
4.0
replacement windows
+ -1 more
They were OK and I was satisfied. The workers were fine. They were professional, polite and courteous. They knew what they were doing and I found them on Angie's List.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$14,000
William H.
12/2014
5.0
replacement windows
+ -1 more
The field guy was out in the area and they had some windows they wanted to dispose off and unfortunately the windows they had was not what I was looking for, but I did tell them what I wanted to do with the bathroom window and I was scheduling everything to be done as close as possible. So we agreed, we set the date and they showed up right on time with the window, it was sized correctly, it went in, I watched them put it in. They put in the way I thought I'd put it and I was happy. It's been a year and it's terrific. I have no complaints whatsoever.
Description of Work: I used Windows Concepts for remodeling my bathroom. They put in a window for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$900
Lillian V.
05/2014
5.0
siding, roofing, replacement windows
+ 1 more
Window Concepts are excellent. They did an awesome job. They've also installed a new roof for me and new siding. I highly recommend them. They were excellent in cleaning up. I was really picky about keeping things clean, and they were awesome at it. They cleaned everything up. They were also very polite. I will absolutely use them in the future.
Description of Work: They installed new windows on my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Marlene L.
07/2013
5.0
siding
+ -1 more
We definitely would have them back for other projects. The project occurred during a heat wave, with both work days having a heat index of 101 plus. The company crew hustled and took appropriate breaks. They were very professional.
Description of Work: The company completely ripped off the shingles, and the under-layment which was rotting. The plywood was up-graded from 3/8 to 1/2 inch plywood. Additional vents were added. The roof is now solid and looks attractive.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
Jill S.
05/2013
5.0
siding, replacement windows
+ 0 more
It went OK once the project got going, but it took a long time to start once we signed the contract at end November. The ball got dropped somewhere, a combination of us perhaps, and their front office and salesman not following up. In fact we found their front office to be fairly disorganized, where the right hand didn't know what the left hand was doing. There were some promises made that I wish we had gotten in writing. They were very responsive, however, to our concerns and made adjustments to their original plans re. painting the bare wood and being careful to match the color of the trim. I was glad I was able to be home the whole time, as the work did need to be checked as they went along, to be sure they were knowing what they needed to do since there wasn't a lot of communication between the workers, the salesman and the office. All in all they did a good job.
Description of Work: They replaced 8 windows for us. The salesman had great ideas for matching the newer windows that we had and was quite knowledeable. The installers did a good job--very neat. My only negative would be the strong fumes from the caulk. It would be great if they could find one of those low-VOC caulks. Re. the siding, again the salesman was very knowledgeable about the ins and outs of the many options, and had a feel for the aesthetics. We especially appreciated his practicality of working within our budget.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$20,000
WASSAH H.
02/2013
5.0
roofing, siding
+ 0 more
The one thing I am not so sure of is that there was a hail storm and they came in looking for work afterward, so I'm not sure if I got the best price on the job. However, as I said, my roof was in dire need of the tear-off's and that's a lot of hard work and they did it pretty quick. I like the work they did and would probably hire again in the future, but I'd check prices first.
Description of Work: I had hail damage and they fixed what the insurance would cover, which was was half the roof and siding at the back of the house. The roof needed several tear-off's. It was a peak roof and they put rolled roofing on it and so far, no leaks! I really appreciated them doing the tear-off. The guys who came out were very nice and professional and punctual.
Rating Category
Rating out of 5
quality
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
Jeffrey S.
01/2013
4.0
siding
+ -1 more
I was given an estimate and had a written contract. After investigating the work to be done, it was agreed the price given was too low to complete the work. I agreed to void the contract so the company wouldn't take a loss.
Description of Work: Dryvit was to be removed and Hardy Board material installed around the entire house.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
Yes, I recommend this pro
Paul H.
08/2012
4.0
replacement windows
+ -1 more
They are professional. I like the salesman; he was a good guy.
Description of Work: Window Concepts installed windows for me.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Windows,
Siding,
Roofing
FAQ
Window Concepts is currently rated 4.6 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 3:00 PM
Tuesday: 9:00 AM - 3:00 PM
Wednesday: 9:00 AM - 3:00 PM
Thursday: 9:00 AM - 3:00 PM
Friday: 9:00 AM - 2:00 PM
Saturday: Closed
Window Concepts accepts the following forms of payment: Check,Discover,MasterCard,Visa