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Northwest Metalcraft

Fireplaces, Gas Logs, Chimney Caps,

About us

Your one stop shop for all your fireplace needs: Gas Logs (contemporary and traditional), Glass Doors, Inserts, and Mantels. One of Arlington Heights’ oldest Family owned & operated businesses began selling patio furniture 70 years ago. Northwest Metalcraft has remained a leading retailer of wrought iron, teak, wicker & envirowood patio furniture; BBQ (Weber, Solaire, Broilmaster & More); fireplace equipment, Fire Pits and mailboxes (address plaques) and more. Additional DBA - Northwest Metalcraft Inc. Additional contact names - Daniel Mayer & Dawn Selleck.

Business highlights

79 years of trusted experience

Services we offer

Outdoor Patio Furniture, Outdoor Kitchens, BBQ (Performance Cleaning), Fireplaces (Gas Logs, Glass Doors, Inserts -- Wood, Gas & Electric), Bar and Bar Accessories & Fireplace Accessories, Mailboxes (Gas Lights).

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.971 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 51-71 of 71 reviews

Marcia B.
09/2017
5.0
gas logs
  + -1 more
....
Description of Work: .......

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Lisa D.
05/2017
5.0
fireplaces
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nathaniel S.
03/2017
5.0
chimney caps, fireplaces, gas logs
  + 1 more
Smooth. Exactly as expected.
Description of Work: Direct vent gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Andrew J.
12/2015
5.0
fireplaces
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Anette H.
11/2015
5.0
fireplaces, gas logs
  + 0 more
unknown
Description of Work: Just bought the house, the gas fireplace was a mess and was uncertain if it had been recently used. They came, very punctual, polite and clean - checked the operation, replaced the embers, rearranged and cleaned the logs, painted the grate and patiently explained the operation to me. Thank you. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$188

Anne J.
08/2015
5.0
fireplaces
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Renee R.
07/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: never used priceto high

Rating CategoryRating out of 5
quality
5.0
punctuality
4.0

$1,400

Joseph L.
03/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: Replacement of gas burner tube in fireplace. Gas starter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Karen P.
03/2015
5.0
fireplaces, gas logs
  + 0 more
unknown
Description of Work: NW Metalcraft refaced an old brick fireplace and replaced an old set of gas logs. What a complete transformation! They made suggestions to economize the project and still achieve the modern look we were hoping for. The project was done in two phases and all three team members left the work area clean, neat and efficient. They were all respectful of moving equipment and supplies through the rest of the house. Would definitely use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Colleen K.
02/2015
5.0
fireplaces
  + -1 more
unknown
Description of Work: They fixed my gas chimneyless fireplace and gave good information on the cost of replacement so I could appropriately weigh the pros/cons

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patty W.
01/2015
5.0
fireplaces, gas logs
  + 0 more
unknown
Description of Work: We had them replace our fireplace insert with gas logs and a new liner. We are very happy with the work that was done. The inset and logs are put in before Christmas but the outside was just installed 3 days ago. It is beautiful!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Steve F.
01/2015
4.0
doors, fireplaces
  + 0 more
unknown
Description of Work: NW Metalcraft is an authorized dealer for Portland Willamette fireplace doors. I ordered two fireplaces doors and screens which have yet to arrive.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0


Beverly B.
01/2015
5.0
doors, fireplaces, gas logs, marble & granite
  + 2 more
unknown
Description of Work: Gave a facelift to my dated gas fireplace including new granite surround, gas logs with remote start, a new cherry wood mantle, new glass doors and painted the interior of the fireplace black. They also performed the demo work and haul away. The fireplace looks awesome and I highly recommend this company. While the job took longer than expected, it was worth the wait.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

mark V.
10/2014
5.0
fireplaces
  + -1 more
So far, So good!
Description of Work: Project is still in progress. Installing a Direct Vent Gas Fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,500

JULIANN F.
06/2014
5.0
fireplaces
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy H.
06/2014
5.0
fireplaces
  + -1 more
unknown
Description of Work: They converted our fireplace to gas. They were helpful, very neat and clean and we thought they gave us a fair price.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Paula W.
06/2014
5.0
fireplaces
  + -1 more
unknown
Description of Work: We purchased a new umbrella to our patio table. It's perfect!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Renee S.
02/2014
5.0
fireplaces
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PATTI I.
07/2003
5.0
gas logs
  + -1 more
CHRIS WAS WONDERFUL TO WORK WITH, VERY KNOWLEDGABLE AND FRIENDLY. THE COMPANY ALSO ARRANGES FOR THE INSTALLATION, WHICH WAS VERY WELL DONE AND COMPLETED IN THE RECOMMENDED TIME.
Description of Work: I HAD A SMALL GAS BURNING STOVE ADDED IN MY BACK DEN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

08/2001
5.0
fireplaces
  + -1 more
unknown
Description of Work: INSTALLED A GAS FIREPLACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

08/2001
5.0
gas logs
  + -1 more
unknown
Description of Work: INSTALLED A GAS FIREPLACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1
    • 2
    • 3(current)

Contact information

413 S Arlington Hts Rd, Arlington Heights, IL 60005

http://www.nwmetalcraft.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Fireplaces,
Gas Logs,
Chimney Caps,
Doors,
Natural Gas Lines,
Marble and Granite,
Chimney Repair,
Stone and Gravel,
Decks and Porches,
Patios,
General Remodeling,
Gas Grills

FAQ

Northwest Metalcraft is currently rated 4.9 overall out of 5.

Sunday: 10:00 AM - 5:00 PM

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Northwest Metalcraft accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Northwest Metalcraft offers free project estimates.
No, Northwest Metalcraft does not offer eco-friendly accreditations.
No, Northwest Metalcraft does not offer a senior discount.
No, Northwest Metalcraft does not offer emergency services.
Yes, Northwest Metalcraft offers warranties.
Northwest Metalcraft offers the following services: Outdoor Patio Furniture, Outdoor Kitchens, BBQ (Performance Cleaning), Fireplaces (Gas Logs, Glass Doors, Inserts -- Wood, Gas & Electric), Bar and Bar Accessories & Fireplace Accessories, Mailboxes (Gas Lights).

Contact information

413 S Arlington Hts Rd, Arlington Heights, IL 60005

http://www.nwmetalcraft.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 8:00 PM
Wednesday:
9:00 AM - 8:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 5:00 PM