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Gray Tree Service

Tree Service, Firewood, Lawn and Yard Work,

About us

Gray tree offers full-scale professional tree care such as aesthetic pruning and shaping, dangerous tree removal, emergency service work, crown and weight reduction and stump grinding in addition to other services. We are devoted to maintaining a safe and diligent environment while providing exceptional workmanship. It is our intention to strive for excellence and in so doing; it is our goal to satisfy your expectations with impeccable tree service work through the expertise, knowledge and skill of our trained crew.

Business highlights

85 years of trusted experience
Emergency Services Offered

Services we offer

Tree removal, storm & dangerous tree work, trimming, shaping, topping, pruning & dead wooding, stump grinding, brush clearing, debris cleanup & spraying for all common diseases.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.71,042 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1001-1025 of 1042 reviews

ANTHONY G.
05/2013
3.0
tree service
  + -1 more
unknown
Description of Work: I called for an estimate on tree trimming. I received the estimate and thought it was high. I called to ask if it was possible to lower the cost and was told that the price could not be lowered because of the Big Deal discount. I had the work done for considerable less.
Rating CategoryRating out of 5

James N.
04/2013
5.0
tree service
  + -1 more
good responsiveness
Description of Work: Sent e-mail requesting a quote for getting a tree/stump removed from my backyard. They called same day and advised I wasn't in their service area. Totally ok with that and appreciated them calling that quickly.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

James M.
04/2013
5.0
tree service
  + -1 more
gain.
Description of Work: I wanted to remove a wild cherry tree which was adjacent to my garage and my brick paved driveway. I was concerned about possible damage with removing tree and trunk and roots. They were punctula and reasonable. They had all the necessary equipment to get the job done quickly and did additional work for me as well- filled in hole with gravel as I requested to help guttter drainage, removed large branches from another tree. I was pleased with their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Robert J W.
04/2013
1.0
tree service
  + -1 more
unknown
Description of Work: Got quotes for 2 different jobs. The first was to remove a large oak tree by my house. Gray's quote was twice as high as the final cost from another tree service. The second job was chipping brush that I had cut and piled on my lot. The quote for this was $900. Since our village chips yard brush for free if it is moved to the street, I decided to simply move it to the street myself. I did so, it took about 3 hours and cost $0. $900 was an unreasonably high cost for this job. The village crew will chip this brush at the roadside in about 15-20 minutes... $900 seems very excessive for 20 minutes or even 2 or 3 hours of chipping work.
Rating CategoryRating out of 5

Phyllis J.
02/2013
5.0
tree service
  + -1 more
They were excellent.
Description of Work: I purchased a Big Deal for $99 for $200 Worth of Gray Tree Service Bucks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Kathy B.
02/2013
5.0
tree service
  + -1 more
Great
Description of Work: Fast and efficient

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Phil F.
12/2012
5.0
tree service
  + -1 more
Great
Description of Work: Removal of medium tree and removal of stump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Star L.
12/2012
5.0
tree service
  + -1 more
unknown
Description of Work: All of my dealings with the owner were via the phone. He responded to all calls and made two trips to quote the service because the tree was on the lot line and my neighbor changed his mind and wanted a quote with one to cut the tree down and one to trim. He was courteous and did the work promptly.
Rating CategoryRating out of 5
Yes, I recommend this pro

Wes C.
12/2012
5.0
tree service
  + -1 more
Fine
Description of Work: Gray Tree Service was very responsive when asked for a quote for tree trimming.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JAMES H.
12/2012
4.0
tree service
  + -1 more
See above
Description of Work: We had our trees trimmed. Initially the tree service complted their ork but we felt it was a very limited service. We called the business and told them of our concern. The owner returned and agreed. The workers returned and complted the work. On balance we were satisfied.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Lillian P.
12/2012
5.0
tree service
  + -1 more
See above
Description of Work: I had some old evergreen bushes on the side and in the front of my house. I have had several people come out and do estimates to remove them and then never get back to me. Even my lawn service that was suppose to remove them last spring never did the job. I really wanted to get them out before next spring. I called Gray Tree Service and they came out the same day as the call. They quoted me a price over the phone, I was at work. The bushes were removed that same day. The next day they came back and removed the stumps. It was neat clean and fast.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Linda K.
12/2012
5.0
tree service
  + -1 more
See remarks above
Description of Work: This is the third time I've given this review.. I dont remember the date of service, but they were very professional, asked what I wanted, and I let them decide which branches to trim.. they did a great job, spent more than I had hoped but they were very good. My neighbors were envious, and I'm sure if they could afford a thousand dollars they would have their trees trimmed also. All trees here are at least 40 years old. The date of service is approximate, because I dont remember and I'm not looking through my papers for the bill... Needless to say they called in a timely manner and were here when they said they would be..

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Donna P.
12/2012
2.0
tree service
  + -1 more
Scam
Description of Work: Had to get a refund. I wanted a couple of branches off only from a few locations. Gray's quoted $850, and that guy said before he did any work, I would owe him $50, the offer did not even cover just the cost of getting to my location. I am guessing on this date... no work done - A local service cut them for free, they always clean my gutter every year. My guy there said it only took a couple of minutes.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0


Response from Gray Tree Service
Customer, Sorry for any miscommunication. I have NEVER asked for any money up front and I assure you the trimming work that I was going to do on your trees for $850 dollars would have taken an 8 man crew a couple of hours. Rick Gardner Sole Owner

Eileen B.
12/2012
5.0
tree service
  + -1 more
Very good experience.
Description of Work: We bought two "big deasl" - $99 for $200 work of tree trimming. He came out right away and gave us the quote. We were within the$400 for two coupons. He came out just a few days later and did the work. Quick, no mess, done....would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

Styron & Jacqui P.
11/2012
4.0
tree service
  + -1 more
See above
Description of Work: Cut down dead tree. Removed all waste and left yard clean. He was a bit slow in responding to request for service but did excellent job when finally scheduled. Would utilize again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

Yes, I recommend this pro
$300

Rodger S.
11/2012
5.0
tree service
  + -1 more
see above
Description of Work: The crew performed branch cutting and cut down of some smaller trees. They were very conscientious and cleaned all debris. They even performed additional tree trimming which was not included in the base price. The crew was very personable and they arrived when promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

alden C.
11/2012
1.0
tree service
  + -1 more
poor
Description of Work: as I wrote previously, this service never came out to provide an estimate so no service, no branches, no solution. good bye.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Gray Tree Service
Customer, I apologize for the confusion. Not sure what happened because I return all my calls that I receive. Please call my cell directly 847 344-7447 Thank You, Rick

Therese M.
11/2012
5.0
tree service
  + -1 more
unknown
Description of Work: A broken branch needed to be removed, and it was quite large. As a result of the same storm there were several other broken branches higher up in the tree, trapped by branches and just waiting to fall down in the next wind. Several of Gray's workers came to take down the large branch, and after discussing the smaller broken branches with the owner, they also removed those at no additional cost. They were very efficient - everyone on the team knew their job well, performed it quickly, and they were done in less than an hour. Clean up was so good, you wouldn't know they were there! I would definitely hire them again. I give a less than perfect score only because it took a few weeks for them to schedule coming out - but I understand this was due to the amount of work they received as a result of the "Big Deal" offer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Richard W.
10/2012
4.0
tree service
  + -1 more
unknown
Description of Work: Thinning and shaping 3 crab trees

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$600

James M.
10/2012
1.0
tree service
  + -1 more
unknown
Description of Work: I received four estimates for removing a large tree: $1,900, $2,000, $2,200 and finally $4,000 from Gray Tree Service. The other three were all well rated, so I never even considered Gray. So now am I out 2X $99?

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$198

Response from Gray Tree Service
Member, I experience you are frustrated with my price for remove of your tree. Why don't you just ask for a refund? I believe you have up to 6 months to do so. I can understand you giving us an F on pricing in this instance, but not sure why so low in the other areas. I know after you contact me I was back immediately with a quote. Thank you for the opportunity to to business with you. Rick Gardner

Michael K.
10/2012
5.0
tree service
  + -1 more
unknown
Description of Work: Trim trees along property line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
2.0
punctuality
4.0

Yes, I recommend this pro
$400

Kathleen F.
10/2012
5.0
firewood, tree service
  + 0 more
Excellent job!!
Description of Work: We were able to take advantage of an Angie's List coupon where we spent $99 for $200 of Gray Tree Service. The estimate we received for removal of the tree, stump removal, firewood and some chips was $300. I took other estimates and Grays was more reasonable. Most estimates were around $350. It only cost us $200. The men were very professional. One gentleman even stacked the firewood for me, which I didn't expect. I had some young azaleas planted in front of the cedar they needed to take down. I just asked them if we could cover them, so they wouldn't be in the way. The guys said they would dig them up and replant them when they were done. I told them where I needed the chips and they relayed them across my fence and left them in a nice pile for me to redistribute; they really made it easy for me!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

George K.
08/2012
5.0
tree service
  + -1 more
Fine
Description of Work: Would have liked qoute before buting an Angie List discount

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

George S.
08/2012
5.0
tree service
  + -1 more
unknown
Description of Work: They chopped down and removed a 50 foot Ash tree, including the stump, with basically no damage to the lawn or property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

will S.
07/2012
5.0
tree service
  + -1 more
Great!!
Description of Work: Tree trim up after a big storm

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

PO Box 1316, Arlington Heights, IL 60006

www.graytreeservice.com

Service hours

Sunday:
7:00 AM - 11:30 PM
Monday:
7:00 AM - 11:30 PM
Tuesday:
7:00 AM - 11:30 PM
Wednesday:
7:00 AM - 11:30 PM
Thursday:
7:00 AM - 11:30 PM
Friday:
7:00 AM - 11:30 PM
Saturday:
7:00 AM - 11:30 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Tree Service,
Firewood,
Lawn and Yard Work,
Landscaping,
Lawn Fertilization & Treatment

FAQ

Gray Tree Service is currently rated 4.8 overall out of 5.

Sunday: 7:00 AM - 11:30 PM

Monday: 7:00 AM - 11:30 PM

Tuesday: 7:00 AM - 11:30 PM

Wednesday: 7:00 AM - 11:30 PM

Thursday: 7:00 AM - 11:30 PM

Friday: 7:00 AM - 11:30 PM

Saturday: 7:00 AM - 11:30 PM

Gray Tree Service accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Gray Tree Service offers free project estimates.
Yes, Gray Tree Service offers eco-friendly accreditations.
No, Gray Tree Service does not offer a senior discount.
Yes, Gray Tree Service offers emergency services.
No, Gray Tree Service does not offer warranties.
Gray Tree Service offers the following services: Tree removal, storm & dangerous tree work, trimming, shaping, topping, pruning & dead wooding, stump grinding, brush clearing, debris cleanup & spraying for all common diseases.

Contact information

PO Box 1316, Arlington Heights, IL 60006

www.graytreeservice.com

Service hours

Sunday:
7:00 AM - 11:30 PM
Monday:
7:00 AM - 11:30 PM
Tuesday:
7:00 AM - 11:30 PM
Wednesday:
7:00 AM - 11:30 PM
Thursday:
7:00 AM - 11:30 PM
Friday:
7:00 AM - 11:30 PM
Saturday:
7:00 AM - 11:30 PM