Citrano Upholstery & Furniture

Upholstering, Furniture - Custom Made, Leather & Vinyl Repair,

About us

At Citrano Upholstery, we have over 30 years of experience in the upholstery industry. Our team has the knowledge and expertise to handle any upholstery project, from simple repairs to full-scale custom designs. We offer a wide range of services to meet all of your upholstery needs, including custom furniture design, reupholstery, and antique restoration. We use only the highest quality materials and take the time to ensure every detail is perfect. At Citrano Upholstery, we follow a meticulous process to ensure the highest quality results. From the initial consultation to the final product, we work closely with our clients to ensure their vision is brought to life.

Business highlights

43 years of trusted experience

Services we offer

Upholstery / Refinishing / Accessories / Cornices / Custom Furniture / All types of furniture repair

Services we don't offer

Ask for Details. We do Residential and Commerical


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.999 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 26-50 of 99 reviews

KYLE K.
08/2014
5.0
upholstery
  + -1 more
We were extremely satisfied with workmanship. Pattern matching was even beyond expectation. I will not hesitate to have them do any other upholstery work we need. I believe our workman was Marcellus. Applause for exceeding expectations.
Description of Work: Upholstered an antique chair, fabric supplied by customer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Maureen M.
08/2014
5.0
upholstery
  + -1 more
I contacted Citrano via the Angie's List "conversation with a provider" function one evening, and had a response from Leanne at Citrano first thing the next morning. She fully answered my question (is this something they do?), provided me with logistics, and suggested I call her if I needed more information or wanted to make arrangements for the work to be done. I called Leanne right away, and she was extremely helpful - giving me a price quote over the phone, letting me know if I dropped off the cushion in the morning they could do same-day work, and providing me with directions to their shop. I let her know I would bring in the cushion the following day, which I did. In the time it took to write up the paperwork, they had already fixed my cushion! I had other errands to run, and didn't want to put this huge thing back in my car for those errands, so they generously let me keep the sofa cushion at their shop until I could pick it up later in the day on my way home. They were very efficient, clearly knew what they were doing, and I would certainly use them again. The $30 price for this very quick job felt like it was a bit on the high side (I don't have any other quotes, so it's just a feeling), but it's not something I could do myself, and it was great to have it taken care of so quickly.
Description of Work: Reattached a two-sided button from the bench cushion of my love seat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

James G.
07/2014
5.0
upholstery
  + -1 more
Michael came to my house initially to look at what needed to be done. He finished the job several weeks earlier than expected and delivered the chairs and cushions to me. He is a real craftsman -- the work he did was perfect!
Description of Work: I had 2 living room chairs partially reupholstered, 4 kitchen chairs reupholstered and cushions made for 8 dining room chairs. 2 of the dining room chairs also had upholstery put on backs. Citrano's helped me pick out fabric and I bought it from them which is why the price for the work was so high.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Mel A.
07/2014
4.0
furniture repair
  + -1 more
They did not respond back to my call the first time and I had to call them again. By the time that I got a hold of them, the offer that was out there was expired and I have not proceeded any further with them. The repair was more expensive than I had hoped and so it is hard to say if I would use them in the future. I am leaning towards not repairing it because I probably can buy a chair for what it would cost me to fix it. Because of their not returning my call when I first wanted them to, I would grade my overall experience with them as B- but after that they were fine.
Description of Work: I got an estimate from Citrano Upholstery & Furniture months ago for reupholstering a chair.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
2.0

Yes, I recommend this pro

Barbara O.
06/2014
5.0
custom furniture, furniture repair
  + 0 more
They were great. He does hard work. He has people that help him that he picks up and delivers. He's not the fastest person on the block but he does a good job.
Description of Work: They spindle on the chair of the kitchen was broken so they searched and found the spindle and then shaped it to the right size, stained in to the right color and put in the chair. One of the drawers in one of the files cabinets in my office had quit working so he had buy new hardware, put it together and now it works beautifully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

anne C.
06/2014
5.0
upholstery
  + -1 more
It was a very smooth process. They helped me pick out a good fabric that will stand up to our 2 dogs. They were communicative about when the pieces would be ready and provided pickup and delivery service. The pieces look amazing - they did an excellent job. We will definitely use Citrano Upholstery for any future jobs.
Description of Work: We had a 4 piece modular couch unit that was about 20 years old and showing some wear and tear on the fabric, but was otherwise in good shape. We had Citrano Upholstery redo the fabric on all pieces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Ken A.
02/2014
5.0
upholstery
  + -1 more
Their assessment of the work involved was accurate and were a great help in showing me the possibilities in fabrics and cushioning. They came in ahead of schedule for a complex job. Very knowledgable and experienced.
Description of Work: I have a 21' custom built in couch that needed recovering.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Barbara O.
02/2014
5.0
furniture repair
  + -1 more
He did a perfect job. He did a perfect job. Both pieces look great and work properly.
Description of Work: I had two jobs completed by Citrano Upholstery and Furniture. The first was to replace a stretcher. He had to order the piece of wood and then shape and stain it.The other was to replace the metal runs in a file cabinet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Thaddeus M.
11/2013
5.0
furniture repair, upholstery
  + 0 more
Owner was very knowleable, he stayed opened later when I was running late. Quality was great, you can't even tell where he put it together. He repaired 6 cushions and did very good job.
Description of Work: Puppy ate some of sofa cushion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Richard C.
10/2013
5.0
furniture repair, upholstery
  + 0 more
Company and the owner and craftsman I worked with know the meanign of "quality craftsmanship" and how to treat customers ! Wife and I could not be more pleased ! All went well and prompt delivery was made. We will enjoy this chair for years to come as part of our home theater decor. We will continue to use Citrano for other needs. Thanks guys at Citrano for your fine efforts !
Description of Work: refinished frame and reupholstered seat on very old unusual "lionsheads on arms" chair. Use is for hometheater. Chair was my grandmother's dating back to early 1900"s. Work required stripping/sanding years of old varnish from chair frame and modifying seat to remove old springs, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Michelle P.
09/2013
5.0
upholstery
  + -1 more
Awesome! Promised chair in 3 weeks, had it done in 5 days. Looks beautiful!
Description of Work: Recovered chair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Joelle G.
09/2013
5.0
upholstery
  + -1 more
My first visit on a Thursday was to pick out fabric. The employee assisted me with color and asked about my budget. He said my fabric should be in early the next week and they would call me to bring in my chairs. I called the following Friday to discover my fabric had been delivered. I brought my chair in the same day. By the next Tuesday, they were ready! My husband was surprised by the price, but I'm hoping the chair last another 15 years!
Description of Work: reupholstered 4 kitchen chairs

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

KAREN U.
09/2013
5.0
furniture repair, upholstery
  + 0 more
When I first saw it restored, I was overcome with emotion--the craftsmanship was exquisite--no detail left out right down to the color of the stitching and piecing together of an intricate pattern of blue and gray leather. Practically it made no sense for me to do this nor for them to tackle such a project, but they told me it was a challenge that they all contributed to overcoming. And, oh how it showed! This is one of those times when the make-over surpassed the original. My dad would have been delighted, and my granddaughter and I are thrilled. We'll use their services again without even considering others--it's worth every penny!
Description of Work: I took them a high quality, large antique doll buggy that my father had given me more than 60 years ago. All the fabric was brittle or torn, and he told me that he had never done such a piece and it would be extremely labor-intensive and more than I would want to spend. However, it's a family heirloom I wanted to pass down to my granddaughter, so I asked him to tackle it. He and his crew removed the fabric and stuffing, replaced everything with nearly identical materials using the old pieces as a pattern and even cleaned and polished all the metal pieces and wheels. AND, they managed to get it done in less than a month's time so that it could be waiting under the tree on Christmas morning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Stuart D.
08/2013
5.0
upholstery
  + -1 more
Went very well. From selecting the fabric to final installation, the crew and team members were helpful and considerate. Great work. Professional to the nth degree.
Description of Work: Reupholstered our sofa and lovce seat

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Judith R.
06/2013
5.0
furniture repair, upholstery
  + 0 more
We had two old chairs - very modern style, with lots of exposed metal. Citrano gave us a quote via photos we sent, came and picked up the chairs and gave final pricing, and promised delivery within 4-6 weeks. We had already picked out our fabric, but Citrano was able to tell us exactly how much we needed to purchase. The finished product was delivered to our home in 6 weeks and 1 day! They look great.
Description of Work: Reupholstered furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

KAREN P.
05/2013
5.0
upholstery
  + -1 more
I stopped by their store to ask questions and look at their samples with the full intention of hiring them based on reviews on Angies List. Their selection of samples is large and varied. Hermando (sorry that I am not sure of the spelling of his name) was very helpful with helping me narrow down my selections and came to my home that same day to give me an estimate-after I decided which fabrics I wanted. Always very friendly,gracious and polite. The chairs are now not only beautiful,they are also more comfortable. Also,the visible wood portions of the chairs have been refinished to look like new.
Description of Work: Citrano Upholstery reupholstered two chairs that had belonged to my grandparents. One of these chairs is large, unusually shaped, and completely button-tufted. The work on both chairs is beautiful and perfect,I am completely thrilled with their exquisite appearance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Robert M.
05/2013
5.0
upholstery
  + -1 more
THey spent a great deal of time with me and were very thorough and even though I decided to go ahead and purchase a new couch I would try them again. For me it just made more sense to buy a new couch than to invest the amount of money that it was going to cost what I wanted to do with the old one. Very friendly and helpful.
Description of Work: I contacted them so get some information te help me decide if I was going to have a couch re-upholdtered or just buy a new one.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patrick A.
03/2013
5.0
upholstery
  + -1 more
They were fantastic. They worked overtime to have the furniture back by Christmas so we had it to entertain. They have amazing customer service and they looks amazing as well..
Description of Work: They reupholstered a couch, chair and ottoman for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra D.
01/2013
5.0
upholstery
  + -1 more
Found the name on Angie's List. Took a chair to the store to get an estimate. Thought the price was too high but then went back home and read the reviews in Angie's List and decided to get the service done. I was very satisfied and would use them again in the future.
Description of Work: 4 kitchen chair seats reupholstered.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$272

Leslie B.
01/2013
5.0
furniture repair, upholstery
  + 0 more
The entire process of working with Citrano was perfect. I enjoyed talking to Armando and getting his advice. He had a lovely young man to help him carry the furniture and took such nice care of it from my 3rd floor to his van. He showed up when he said he would and delivered the furniture in the time-frame he promised. I did think the service was expensive, but I really don't have much to compare it with. It may not be. That said, I'd rather pay more and have the exceptional quality that Citrano provides than pay less and be disappointed. I would have Citrano repair and/or upholster any and all of my furniture from now on.
Description of Work: Citrano Upholstery refinished the top of an antique desk and repaired and reupholstered 6 old dining room chairs. The desk top was damaged when it was moved from Boston. It looks like new, and the color match to the rest of the table is perfect. I appreciated how much Armando valued that this was not only an antique desk, but one that my grandfather made for my grandmother. As for the chairs--they were so old you could not sit on them without sinking way down. I purchased a William Morris reproduction fabric from England to cover the chairs, and he was so delighted to work with this historic fabric. They came out perfect. The chairs are firm and comfortable, and each one matches the other--that is, the willow pattern was placed the same on every chair. He also made a beautiful piping for them. They look and feel awesome. He also made a table runner for me with the left-over fabric. All in all, perfect and beautiful.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

KAREN U.
12/2012
5.0
upholstery
  + -1 more
I wanted my granddaughter to have and be able to use an elegant doll buggy given to me by my parents more than 60 years ago. However, it had been stored in attics and basements, and all the fabric surfaces were either torn or disintegrating. After reading reviews about Citrano Upholstery on Angie's List, I packed the buggy into my SUV, drove it to their shop, and hauled it in. As anticipated, they told me they re-upholstered furniture and had never done such a complicated piece. Michael explained the extensive labor involved, but he "got it" when I talked about my parents giving me this, and he and his men agreed to do their best. He said it probably couldn't be done by Christmas, and I was fine with them working on it whenever they had time. Nonetheless, he called me Dec. 20th to tell my it was done because then entire crew had gotten caught up in problem-solving and restoring this family treasure. (I wasn't the only one with tears in my eyes the day I picked it up!!). They made me feel like this wasn't just a job--it was a challenge and a pleasure to work on something with such sentimental value.
Description of Work: I have an antique Thayer "triple duty folding coach" (buggy for babies and dolls!) , and the fabric and padding were tattered and disintegrating. Although Michael and his crew had never re-uphostered one before, he understood my sentimental attachment to this buggy and agreed to tackle the project. He matched not only the original fabric colors, but replicated the orginal work right down to double stitching, accordian pockets, trim, and design. He stood by his original quote although he and his crew spent many more hours than anticipated restoring this family treasure. Not only did they restore the fabric but in every way possible cleaned and polished the frame, wheels, folding canopy mechanisim etc. It is so clearly evident that they take great pride in their work and are all about customer service. I am thrilled with the results and delighted beyond words that a family heirloom will be passed down through many more generations in beautiful and USEABLE condition. We will use Citrano for all our future furniture and uphostery needs and give them our thanks and highest recommendation!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Michael G.
12/2012
5.0
furniture repair
  + -1 more
Citrano did a great job. We had them re-finish an old sideboard we inherited from my grandparents, and match the finish to our kitchen cabinets. It came out great. They also repaired a broken couch, and it was also well done. They were very careful moving our furniture in and out of the house, and generally were very professional. They were not the lowest estimate we got for this work, but given the high quality, I think the extra cost was entirely worth it.
Description of Work: Refinished a sideboard, and repaired the broken arm of a couch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,050

Annette H.
12/2012
5.0
furniture repair, upholstery
  + 0 more
I looked them up on Angie's List and they were highly recommended and had an all "A" rating, so I checked them out. They're not even close to where I live and it was quite a hall down there to talk to him. He was extremely prompt and timely. I went on a Monday and Thanksgiving was on a Thursday and I didn't expect or need the items before then, but he was very cognitive about the holiday coming up. He even stayed open late for me to come and pick them up before Thanksgiving so that I would have them for the holidays and I thought that was a little extraordinary. I thought his prices were a little high, but overall the quality that he did was phenomenal and he seemed very knowledgeable. He knew how to even preserve them and could tell from the wear and tear on the seat how much longer the overall furniture would last. He gave me recommendations for the couch in which he said it shouldn't get stuffed again and it should be replaced the next time and also that the chairs will probably need to be restuffed after 5 years. It was a lot of great information about furniture that I didn't know before. He was super professional and very, very, good. I'd recommend him and go to him again for questions or anything. He's so responsive and knowledgeable that it would be worth the extra price you'd pay just for what he delivers.
Description of Work: Citrano Upholstery & Furniture restuffed two chair cushions and two couch cushions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$871

Bruce H.
12/2012
5.0
furniture repair, upholstery
  + 0 more
Oh my goodness... Michael Citrano is a magician! I have 2 antique chairs that were in need of reupholstery. Additionally, the seat of one of the chairs was, well, "falling out" is really the only way for me to describe it. Based upon the reviews here on Angie's list, I called and although I am easily located 45 minutes to 1 hour away, Michael (the owner) was willing to drive to my house to give me an estimate. I already had fabric with which I wanted the chairs reupholstered, and after measuring the fabric to confirm that there was enough for him to cover the two chairs (while maintaining the integrity of the pattern of the fabric on each chair), he provided me with a quote that was fair and reasonable. In addition to recovering the chairs, he also repaired the "broken" seat on one and reinforced the seats on both. Plus, it even appeared as though he waxed the wood of the chairs as well! As promised, the chairs were returned in pristine condition in about 3 weeks; and I am still thrilled with the quality of the work, his overall professionalism, and all-around niceness. Obviously, I'm a bit tardy in providing this review, but as I continue to love the work that he did on these treasured chairs, I am compelled to share my joy and satisfaction with all! I will definitely use Citrano's for my next upholstery need(s)... just as soon as I settle on the fabric. That, for me, is the hardest part. ;-)
Description of Work: Reupholstery and repair of 2 antique chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Dawn K.
09/2012
3.0
furniture repair
  + -1 more
Overall I would say he is a pleasant man that charges too much for his service.
Description of Work: I requested a quote for repairing a sectional that needed reinforcement in one of the six seating areas. They said it would take 3 weeks and cost $800. I understand they are craftsmen but let's be real, all that was needed was to hammer a few pieces of wood in the under side of the couch to reinforce. I would recommend getting several quotes before using this service to make sure you are not over paying. I forgot to mention that I hired Furniture Medics to complete the job. They reinforced the couch for about $100.00. It has been over a year and couch is still going strong.

Rating CategoryRating out of 5
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Citrano Upholstery & Furniture
My advise to Member was to take the money for this repair and put it towards a new piece. Most furniture now a days is what we call in the industry disposable furniture. As long as I was there I gave her a quote to repair her secctional.

Contact information

504 W Northwest Hwy, Arlington Heights, IL 60004

http://citranoupholstery.com/

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Upholstering,
Furniture - Custom Made,
Leather & Vinyl Repair,
Upholstering - Boat & Auto

FAQ

Citrano Upholstery & Furniture is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: 8:00 AM - 3:00 PM

Citrano Upholstery & Furniture accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Citrano Upholstery & Furniture does not offer free project estimates.
No, Citrano Upholstery & Furniture does not offer eco-friendly accreditations.
No, Citrano Upholstery & Furniture does not offer a senior discount.
No, Citrano Upholstery & Furniture does not offer emergency services.
No, Citrano Upholstery & Furniture does not offer warranties.
Citrano Upholstery & Furniture offers the following services: Upholstery / Refinishing / Accessories / Cornices / Custom Furniture / All types of furniture repair
Ask for Details. We do Residential and Commerical

Contact information

504 W Northwest Hwy, Arlington Heights, IL 60004

http://citranoupholstery.com/

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 3:00 PM