Citrano Upholstery & Furniture

Upholstering, Furniture - Custom Made, Leather & Vinyl Repair,

About us

At Citrano Upholstery, we have over 30 years of experience in the upholstery industry. Our team has the knowledge and expertise to handle any upholstery project, from simple repairs to full-scale custom designs. We offer a wide range of services to meet all of your upholstery needs, including custom furniture design, reupholstery, and antique restoration. We use only the highest quality materials and take the time to ensure every detail is perfect. At Citrano Upholstery, we follow a meticulous process to ensure the highest quality results. From the initial consultation to the final product, we work closely with our clients to ensure their vision is brought to life.

Business highlights

43 years of trusted experience

Services we offer

Upholstery / Refinishing / Accessories / Cornices / Custom Furniture / All types of furniture repair

Services we don't offer

Ask for Details. We do Residential and Commerical


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.999 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
6%
3
2%
2
2%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-25 of 99 reviews

Darrin S.
10/2020
5.0
upholstery, custom furniture
  + 0 more
Excellent job, absolutely wonderful and fairly priced.
Description of Work: Had a window cornice reupholstered and a lumbar pillow made from the same fabic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rita H.
09/2018
5.0
upholstery
  + -1 more
They were super helpful and responsive. Fabric choices were almost unlimited. Once the fabric was ordered and arrived, the work was done in five days. They picked up my chairs and delivered them for free. Both chairs look wonderful, and I couldn’t be happier. I might have spent less buying new chairs, but I would have spent time, and wasted gasoline, chasing around finding what I wanted.
Description of Work: I had a pair of rocker/swivel chairs and an ottoman that needed reupholstering.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Sam N.
08/2018
5.0
furniture repair, upholstery
  + 0 more
Citrano upholstery did excellent work reupholstering a sofa and two chairs. I needed the job done on a quick timeline and they were able to accommodate that. They were very easy to deal with and very professional. The finished product looked great.
Description of Work: Reupholstery of a sofa and two chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Teri O.
07/2017
4.0
upholstery
  + -1 more
They performed the work but had to return to take the furniture apart and did not have the proper tools. They needed to borrow some from the homeowner even though they had the opportunity to inspect what was necessary to do the job when they came the first time and could not take the piece because it was too heavy for the workers who came. After inspection they raised the quoted price - the quote was based on photos so they were informed at the time of the request. When the piece was finished they brought the proper tools to install the repaired section.
Description of Work: upholstery repair

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Megan L.
03/2017
5.0
furniture repair, upholstery
  + 0 more
The chair looks amazing! I would definitely use Citrano again. Making contact was initially difficult. We came during posted hours, and their sign said they were open, but they weren't. I called and left a message, and no one got back to me. A month later I tried calling again, and this time I was successful. They gave me a nice variety of materials to choose from, and their work was professionally done.
Description of Work: A chair needed reupholstering.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$700

VirginIa N.
01/2017
5.0
upholstery
  + -1 more
Work was done in fair amount of time and vendor picked up and delivered sectional sofa. Work was first rate and we were pleased with the final result. There was some confusion in communicating the final price due to an upgrade in the material used to replace the cushions but in the end I was all right with the cost upgrade. Bottom line, the pricing for work are at the upper end of the spectrum but the final results I found to be worth the price.
Description of Work: Totally reupholstered three piece sectional couch and replaced cushions.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Rosemary H.
12/2016
5.0
upholstery
  + -1 more
Mike is an artist. The sofa I had him reupholster was more than 100 years old and a family heirloom. I wanted someone to treat it with care and respect. They did. They gave me great advice on selecting the fabric. Mike was even able to repair a break in the frame and to locate matching metal footings for the legs. I will use them again for my next project. I thought that his pricing was very fair given the nature of the project.
Description of Work: Reupholstered, repaired and refinished an antique sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

JULIA H.
05/2016
5.0
upholstery
  + -1 more
I selected fabric samples that interested me in the shop. I took them home and decided what would look best on my chairs and with my other furniture. I returned to the store a few days later with my choice and they completed their quote including the cost of the fabric. I agreed and brought in the chairs to be worked on. They were completed less than 10 days later. Citrano will pick up the items in their van/truck if need be. Happy with quality of work. They look great and are comfortable. The office seemed disorganized and cluttered. Showroom staff person seemed new and didn't seem to know much about the business but was cheerful and attentive. No one was in showroom at least once when I came by during business hours. I had to find one of the workers from the back and he was not really able to help.
Description of Work: Recovered 6 dining chairs including new foam padding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$780

Maura R.
03/2016
5.0
custom furniture, upholstery
  + 0 more
Mike was awesome. It is really pricey. I could have bought a brand new chair with the same amount it costed.
Description of Work: I used Citrano Upholstery & Furniture.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Kenneth A.
02/2016
5.0
upholstery
  + -1 more
Citrano Upholstery did a wonderful job for me! I selected a beautiful fabric from them, and they recovered my four dining room chairs very professionally. One chair arm had broken last year, and the repair they did is so good you can hardly see it. Lee Ann and Mike were extremely helpful and very nice to deal with. Reupholstering the four chairs took only about a week! I was extremely pleased with the results, and it saved me from having to buy a new dining room set. I thought their prices were very reasonable, and I would certainly recommend them to anyone.
Description of Work: They reupholstered 4 dining room chairs and repaired and re-installed a badly broken chair arm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Mark B.
05/2015
5.0
furniture repair, upholstery, leather & vinyl repair
  + 1 more
They were a good group. They were fantastic and very flexible in working out the delivery. In coming, they picked up the furniture and dropped it off after. They did a bunch of different things. The price was reasonable.
Description of Work: I used Citrano Upholstery. They repaired a leather bench and the base of a chair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Noelle W.
05/2015
5.0
furniture repair, upholstery
  + 0 more
They followed up with an online request for quote within a couple hours. Michael reupholstered my 8ft sofa in under 2 weeks. Quality, speedy work. Looks like it was done by the manufacturer. I would definitely utilize their services in the future for any other upholstery work we have. When the furniture delivers picked up the sofa, Michael called and left me a voicemail that it had been picked up.
Description of Work: reupholster an 8ft restoration hardware sleeper sofa in velvet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Diamond M.
04/2015
2.0
furniture repair, upholstery
  + 0 more
The provider did not show up to to pick up the chairs on the date scheduled. They called the next day and stated "he forgot". I lost confidence and respect for him and used a different service.
Description of Work: Provider was to refinish and reupholster 6 dining room chairs.

Rating CategoryRating out of 5
professionalism
2.0
punctuality
2.0

$975

Mike G.
02/2015
5.0
upholstery, leather & vinyl repair
  + 0 more
We have had Citrano reupholster some chairs for us in the past with great results. So we had them reupholster our over size leather chair when that needed it.. The chair has a unique shape and some unusual lines. The result looks better than new. We will continue to return to Citrano for our future upholstery needs.
Description of Work: Reupholstered an over sized leather chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Jarvis F.
12/2014
5.0
upholstery
  + -1 more
They did a great job. Everything about the chair was perfect. It looked brand new.
Description of Work: We took a chair into them. It was an old 1920's chair. They reupholstered the seat in the back. They also stipped the dark color off the back so the wood is now natural.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHARMAINE G.
12/2014
5.0
custom furniture, upholstery
  + 0 more
It was excellent. I recommend this company!
Description of Work: They made me a couple of items-banquet and breakfast nuke, and upholstered some things

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James S.
12/2014
4.0
furniture repair, upholstery, leather & vinyl repair
  + 1 more
It was pretty expensive, but it looked great.
Description of Work: They put a new coat on our leather upholstery.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Response from Citrano Upholstery & Furniture
Hello (member name). My name is Leanne and I am the office manager at Citrano Upholstery. First of all, I would like to say we appreciate you taking the time to do a review for us. Thank you kindly!! The reason I am reaching out to you is because we like to touch base with our guest that may have been less than 100% pleased with our work, our pricing, or those who noted they would not recommend our business. It seems as though you were not perfectly happy and we were curious what could have been done to change the outcome to ensure future recommendations. Great customer service means discovering what may have gone wrong and doing everything we can to repair it. We would love for you to assist us in that!! However, I must ask that you include more details about the nature of the project we did for you. The reason I ask this is because generally in our business we do not coat leather. We are slightly confused about the review due to the fact this is not a job we can take on. We do not have that skill and or the type of workroom required for this type of work. We were wondering if it may be a possibly that the review does not even belong to our business. If there is a request for any type of leather color issue we either recommend a friend who does specialize in that type of work or we purchase new hides of leather and reupholster it completely, again, never a repair, just a recover is all we can offer. We are located in Arlington Heights, IL. near the Arlington Park Race Track. If this review was not intended for us we would greatly appreciate a revision of the post. If somehow it is still for us, we we greatly appreciate some feedback. Thank you for your time and we hope wonderful things come your way!!

Louisa E.
11/2014
5.0
upholstery
  + -1 more
Surprisingly they finished it early which I didn't anticipate. The couch is stunning and one-of-a-kind due to their workmanship. Even my husband likes it now! Everyone there is hardworking, talented and customer-service oriented.
Description of Work: I had a great Goodwill find on a vintage couch, however it smelled of kitty urine. Citrano's changed all the cushions and batting, reupholstering it and were very responsive to all of my "wants."

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Glenn G.
11/2014
5.0
upholstery
  + -1 more
We have and old antique rocking chair that had broken springs and the upholstery was worn. The arms on the chair were also loose. Saw you recommendation in you book and utilized this service to preform repairs on this chiar for my wife's birthday present. Supplied the chair on November 14, 2014 and they completed the chair on 11/22/2014 in time for a present for my wife's birthday on November 24, 2014
Description of Work: Repair and upholstery of an antique rocking chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Reid J.
11/2014
5.0
upholstery
  + -1 more
Michael's assistant, Lianne, was very personable , professional and responsive. We emailed her a couple a couple photos of the chairs and she responded quickly. When we brought the chairs in, Michael and Lianne were very hands on. Michael showed me where the fabric had come loose and suggested that by pulling the fabric, it could be refastened. He's very knowledgeable. Lianne mentioned a turn around time of three weeks, maybe a little longer and the price was very fair. Having dealt with upholstery businesses before, this time frame sounded about right. What a nice surprise to receive a call from Lianne in the middle of the same week, that they'd finished the chairs and they were ready for pick up! When we drove out to pick up the chairs, we were so pleased at the improvement! The chairs now add a lovely, stately improvement to our living room! I should also add that Citrano's has a service to pick up and deliver furniture, but we have a Jeep and managed to load all the chairs in it.
Description of Work: On our six antique dining room chairs (2 arm chairs and 4 side chairs) replaced the clear plastic on each seat. Also, the brocade fabric over time, though protected by the original clear plastic, had come loose in places, so Michael pulled and refastened the fabric on each seat. The chairs look beautiful now.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Mike G.
09/2014
5.0
upholstery
  + -1 more
Great service from beginning to end. We solicited quotes from 3 providers. Citrano was the best value. They held firm to their estimate. They picked up the chairs from our residence and delivered them earlier that estimated. The quality of the work is excellent. We have a leather char that needs some work and will be reaching out to Citrano again soon.
Description of Work: Reupholstered 2 Chairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Tirell H.
09/2014
5.0
furniture repair, upholstery
  + 0 more
Everything was great and personalized. They gave me a quote, came out and picked up my sofa, and had it back to me sooner than expected. Everything was professional and great from start to finish. I'd highly recommend them to anyone.
Description of Work: Repaired structural damage to sofa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John S.
08/2014
5.0
furniture repair, upholstery
  + 0 more
Repair job worth the money compared to locating hard to find replacement chairs which are expensive. Will be adequate repair for several years. We sit a lot in these chairs, many hours per day. Quality B++
Description of Work: Revived 2 twenty year old living room chairs by replacing cushion and seat springs with several appropriate type foams

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

GRETCHEN J.
08/2014
5.0
upholstery
  + -1 more
Everything went really well. Excellent job done. We brought the chair to them, picked out fabric at store. Chair was delivered to our home in a few weeks. Looks like a brand new piece of furniture. Would highly recommend.
Description of Work: Recovered a channel back chair and ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Shale H.
08/2014
5.0
upholstery
  + -1 more
I emailed Citrano and sent them pictures of the chairs and told them about the fabric I was going to use. They offered to have me come to their store to look at fabrics they could provide, but I had my own fabric from Pottery Barn that I wanted to use. The told me how much fabric I would need and told me to contact them when the fabric arrived at my home. I called them when the fabric came in and they were at my house the same day to pick the chairs up. They took about a week and a half with my chairs (although I'm sure they would have done it even quicker if I told them I was in a rush). They called to tell me they were done and delivered them to my house the same day. The craftsmanship was what blew me away. They did amazing work! It is a striped fabric and they matched the two chairs and properly corded the chairs so that the cording stripes matched the stripes on the cushions. I could not be more pleased with the chairs and with my experience with Citrano. I will gladly use them again.
Description of Work: Re-upholstered 2 very large chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Contact information

504 W Northwest Hwy, Arlington Heights, IL 60004

http://citranoupholstery.com/

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Bonded

Insured

Licensed*
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Upholstering,
Furniture - Custom Made,
Leather & Vinyl Repair,
Upholstering - Boat & Auto

FAQ

Citrano Upholstery & Furniture is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 4:30 PM

Tuesday: 8:00 AM - 4:30 PM

Wednesday: 8:00 AM - 4:30 PM

Thursday: 8:00 AM - 4:30 PM

Friday: 8:00 AM - 4:30 PM

Saturday: 8:00 AM - 3:00 PM

Citrano Upholstery & Furniture accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, Citrano Upholstery & Furniture does not offer free project estimates.
No, Citrano Upholstery & Furniture does not offer eco-friendly accreditations.
No, Citrano Upholstery & Furniture does not offer a senior discount.
No, Citrano Upholstery & Furniture does not offer emergency services.
No, Citrano Upholstery & Furniture does not offer warranties.
Citrano Upholstery & Furniture offers the following services: Upholstery / Refinishing / Accessories / Cornices / Custom Furniture / All types of furniture repair
Ask for Details. We do Residential and Commerical

Contact information

504 W Northwest Hwy, Arlington Heights, IL 60004

http://citranoupholstery.com/

Service hours

Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM
Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 4:30 PM
Saturday:
8:00 AM - 3:00 PM