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TP Technologies IT and Repair Services

Computer Repair, Electronic Gadget Repair, Computer Sales

About us

TPteQ Inc. serves Greater Chicago with quality computer and networking services. As a locally owned and operated business, we put the customer's needs first. From in-house virus repair to full-service networking and cabling, we are big enough to handle the task, yet small enough to work with your specific needs and wants. We offer unbeatable fixed prices for homes, and we charge by the job, not by the hour. Services offered include, but are not limited to: Fix slow PCs Remove viruses and spyware Backup data Repair and upgrade desktops and laptops Install your choice of OS Install and repair wired and wireless networks Install software (freeware where possible) Perform data recovery services Install and repair Security Camera Systems Install and repair intercom systems In addition to residential services, we also provide competitive rates for our commercial customers. Starting a new business? Our setup services include Ethernet cabling, installation of wall jacks and keystones and installation and configuration of network and computers. We also provide server, domain, security and disaster recovery and backup solutions. Don't see what you need? We can probably do it. Call TPteQ today to learn more about our services!

Business highlights

18 years of trusted experience

Services we offer

PC & Mac repair, Virus Removal, Data Recovery, Network Installation & Setup, Playstation PS3, Sony Xbox repair, Software & Operating System Installation, Windows, Mac OS X, Linux, Joli OS, Acer, Dell, Toshiba, HP, Hewlett Packard, Sony, Apple Macintosh, IBM, Lenovo, Playstation, PS3, Xbox

Services we don't offer

None

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$20



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Reviews

4.969 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
6%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-69 of 69 reviews

Gene S.
06/2014
4.0
computer repair
  + -1 more
unknown
Description of Work: 1) Replaced my "C" drive with an SSD Drive |2) Computer was running very slow |3) Computer was noisy & loud |4) Internet Explorer was not working | |They fixed all of these items & returned my computer back to me the next day. Extremely prompt service. | |Problem: during the repair process a plug was disconnected & they failed to reconnect it. As a result, my "D" drive stopped working. | |They didn't recognize that there was an issue during the repair process. | |So, after I booted my computer up, & I found the missing "D" drive issue, I had to return the computer to them. They found the disconnected plug, & resolved the problem. | |I don't look at this as a major error, just a minor inconvenience. My computer is running better than ever. I would definitely use them again if computer repairs are needed. But, as a result of their over-site, I just can't give them an "A" in all the categories.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from TP Technologies IT and Repair Services
There really was no way for us to know that this drive, which wasn't connected when we received it, and was hidden so it could barely be seen, and had a defective, noisy HD fan, was supposed to be operational. We took care of it quickly and professionally after it was pointed out to us, under warranty, and the total price for the work was very fair in our opinion. I'm really not sure what we would have to do to achieve all "A"'s in this case. I can see a "B" for maybe one category, but three? Seems a little harsh. We travaled a great distance to pick up and deliver, performed three jobs (hardware repair, software repair/virus cleanup, and tuneup) for the price of one job. It's hard to imagine getting better service or pricing from any other reputable shop. It was a huge amount of work. We also determined that his 1TB SSD drive has warning markers, informed him of it, and gave him software for free so that he could monitor it for himself. We really go out of our way to provide top-notch service, and I am proud of the work we did for this customer.

Judith D.
08/2012
5.0
computer repair
  + -1 more
They did a great job!!
Description of Work: I brought 2 lap tops and a desk top.They repaired 2 hard drives, clean desk top up and upgraded. They did a job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Janette D.
04/2012
5.0
computer repair
  + -1 more
Excellent!
Description of Work: Had SMART HDD virus on my computer and Tony picked up my machine and fixed it today at his location. He knows how important turnaround time is to a small business. Fast, frankly fantastic service!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98

Angela B.
09/2011
5.0
computer repair
  + -1 more
Great experience!
Description of Work: I dropped two desktop computers off with Tony at TPteQ. One computer's hard drive crashed even though it was only 14months old. Tony spent days trying to recover our itunes and other things on the hard drive. He did so successfully, replaced the damaged hard drive and got the computer back up to great working speed. We're very happy about this. The other computer died 2 years ago and Microcenter wanted almost $400 to replace the mother board. We decided not to repair it for this price and stored it in the closet. Tony found a mother board for $85 and replaced it. The computer works great now. When I picked the computers up, Tony walked me through what he had done and showed me the operation systems and programs he reinstalled. We now have a resource (Tony at TPteQ) rather than the dreaded Microcenter for our computer repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Rhonda T.
07/2011
5.0
computer repair
  + -1 more
I bought a brand new state of the art HP laptop loaded with Windows 7 from an online vendor. The features were awesome but it ran so SLOW. It seemed like all I ever saw was that swirly thing that used to be an hourglass. It came with tune up software that I ran over and over trying to give it more pep, but to no avail. It came with 6 GB of RAM and the tune up software showed that I was only using a very small percentage of that. I didn't want to go through the hassle of sending it back and trying to explain what the problem was so I was ready to give up. But I decided to check Angie's list to see if I could find someone who might be able to fix my laptop. There were lots to choose from but I decided on TPteQ. I dropped my laptop off on a Saturday afternoon and on Sunday morning Tony called me and said it was ready to pick up. I brought that thing home and fired it up. I could barely keep up with the mouse. It was almost like the computer knew what I wanted it to do before I did. That was the performance I expected when I bought it and thanks to Tony, my computer and I are best friends now. That worked out so well that I took my little HP Netbook over to Tony so he could work his magic. I bought it because I thought it was really cute but it came with some 'starter' version of Windows 7 and all I ever saw on it was (again) that swirly thing. Tony upgraded its memory and installed the full version of Windows 7 and now that little thing performs almost as well as its big brother. I will never take my computers to anyone but Tony for tuneups or repairs. I could not have asked for a better experience!!!
Description of Work: Laptop tune up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

RICH & SUE R.
07/2011
2.0
computer repair
  + -1 more
I wanted to have our laptop tuned up and was having problems with our router. Dropped off computer for work and it was to be delivered so that roter issues could be addressed. When I got my computer back, new programs for virus protection had been added without any discussion or approval. The existing program for viruses, etc was disabled because he liked the other ones better. We had issues with getting some of the existing programs to work correctly due to the change in software. Plus the comouter doesn't appear to be any faster since the tuneup. Only positive was/is that router/network is now okay.
Description of Work: Laptop computer to be tuned up and router settings to be corrected so that network was password protected.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$125

Response from TP Technologies IT and Repair Services
I offered to repair the issues presented and my offer was summarily rejected. Part of the tune-up involves removing memory hogging anti virus programs. If we had to ask permission for each item we address, we would be unable to offer tune-ups at all. A tune-up will make a computer run as fast as it can, but one cannot always guarantee a significant improvement. This is however the first time a customer hasn't noticed a marked improvement.

Claire B.
06/2011
5.0
computer repair
  + -1 more
My computer crashed on Saturday afternoon. I searched angie's list for a computer repair service that works weekends. I came across TPteQ and called right away. Tony was extremely friendly and professional! He drove half an hour to my house to take a look at the computer. He had to take it back with him, and he called me as soon as he figured out the problem. The problem was fixed promptly and he brought my computer back Sunday. Amazing service - I couldn't be happier!
Description of Work: My computer was repaired within 24 hours- on a weekend! Amazing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael K.
06/2011
5.0
computer repair
  + -1 more
Tony was very responsive, resolved our computer issues, saved all of our data and did an over-all cleanse on the computer.
Description of Work: Repaired and backed up our computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JOYCE M.
05/2011
5.0
computer repair
  + -1 more
Great experience!
Description of Work: I had a virus on my laptop computer and couldn't get to any of my applications. I checked Angie's list and found Tony at TPteQ US. I called and was able to take my compuer right over. Tony assured me a 24 hour turn around and sure enough it was ready the next day. Not only was the virus gone but Tony had cleaned up and updated my computer and spent time with me explaining everything and making very good suggestions. He certainly knows his "stuff" and is eager to help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

MIKE E.
04/2011
5.0
computer repair
  + -1 more
It was a two part question for them. One was as to whether the laptop was power saving and other was how much it costed. When I called them they said that they would fix it up and they did fix it up for me. Most of the companies I talked to, I found that they don’t fix the fan in the laptop and they do only in the desktop machine. I had replaced the fan about a year ago, but the company who did that last time didn’t fix it in the right way and had fixed it loose. So when TPteQ US came in they found that it was bad and they fixed it. I would rate them high overall. I couldn’t have asked for more. They did a great job. They answered all my questions. I was actually about a week not in town for my business. They worked well with my schedule. I would definitely use them again in future.
Description of Work: I used TPteQ US for fixing the laptop fan which had stopped working. I used them a month ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lynette H.
04/2011
5.0
computer repair
  + -1 more
Fantastic! I only wish my client's Information Technology department were as smart as these guys! I work in the field and as I said, enmployees at my client (who shall remain nameless) are put to shame compared to TQTeq. They were able to work on it right away and had gotten all the data I needed of by the next day. I highly recommend them. I've also added recommendation via my Facebook page. It is really a pleasure to have great customer service.
Description of Work: Summary: Recovery of lost data on a laptop from work. I work as a Software Consultant and my expertise is in Software - not hardware and viruses. So when a virus affected my laptop for my work, my client's IT department basically just wrote it off and said the data was gone. And that they would give me a new laptop. Tony came to the rescue and using special techniques, was able to recover the lost data. The virus had actually wiped out my files under my entire file system! I also utilized their services in October. 2010 when my own laptop crashed. He made a copy of the data on my laptop onto an external drive which I supplied. I got all my data and pictures back and was relieved!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carrie W.
02/2011
5.0
computer repair
  + -1 more
I'd been meaning to find someone to go through the computer our kids use, and get it to run faster. Never got around to it. One day the computer wouldn't log on to Windows. I tried all the tricks I knew. Nothing worked. So, NOW it was time to find computer repair. I'd previously brought 2 laptops to GeekSquad, and both times I was told data could be recovered, but the laptops were not able to be repaired. Needless to say, I wasn't happy with that outcome. Found TPteQ on Angie's list, was pleased with the reviews, so gave them a try. They started work on my computer right away, and heard back from them within 24 hours with a diagnosis. I was pleased that they were able to recover my data, as well as get the computer functioning again. It's SO MUCH FASTER than before! The level of professionalism and friendliness was top-notch. Very easy to talk to, and the problem/repair process was explained to me very clearly. The price was very fair/reasonable, FAR less than I would have paid at GeekSquad. I've already told several friends about TPteQ. We now have an external hard drive that I'm having problems with...time to call Tony again!
Description of Work: Installed new hard drive, replaced damaged memory, and installed new operating system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rick C.
11/2010
5.0
computer repair
  + -1 more
Found Tony on Craigslist, gave him a call, droped my laptop off at 10am and he called me at 4:30 to come pick it up! Fixed and optimized, runs faster than ever! Great service, very friendly and great price! I highly recommend TPteQ US, hard to find honest and competent computer techs (just try the Geek squad! The worst.) Tony will get all my future work, and my friends, I'm an Internet manager for a large sububan high line car dealership and Tony will be getting alot more work from me!
Description of Work: Got a virus on my laptop Thursday evening, called my regular (old) support tech, no answer for 2 days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Nancy W.
10/2010
5.0
computer repair
  + -1 more
My employer needed to upgrade our existing computers throughout our office. My office manager had referred Tony Pirog of TPteQ for the estimate on material and labor since she had used his services for her personal computers and was very pleased. Tony gave us very competitive pricing and the owner of the business agreed to hire Tony for the work. Tony was such a pleasure to work with as he backed up, set up, and got our office technology upgraded. Since I live very close to the office, I ran home and picked up my son's laptop which was inoperable, even after having it repaired. I gave the laptop to Tony and for a very reasonable price, not only did he fix the laptop in a timely manner, it works and is upgraded like a brand new computer! I will continue to use Tony for any and all my computer needs, as will my employer. I highly recommend Mr. Pirog.
Description of Work: My employer needed to upgrade our existing computers throughout our office. My office manager had referred Tony Pirog of TPteQ for the estimate on material and labor since she had used his services for her personal computers and was very pleased. Tony gave us very competitive pricing and the owner of the business agreed to hire Tony for the work. Tony was such a pleasure to work with as he backed up, set up, and got our office technology upgraded. Since I live very close to the office, I ran home and picked up my son's laptop which was inoperable, even after having it repaired. I gave the laptop to Tony and for a very reasonable price, not only did he fix the laptop in a timely manner, it works and is upgraded like a brand new computer! I will continue to use Tony for any and all my computer needs, as will my employer. I highly recommend Mr. Pirog.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Tricia L.
09/2010
5.0
computer repair
  + -1 more
I used this company about a year ago and I was very, very happy with the service provided. At that time I had an older Dell computer that I'd been told by more than a couple of "experts" at a major store chain I couldn't even try to update to increase efficiancy. "It won't do any good to increase memory". Not wanting to spend the money for a new computer I contacted TPteQ and was amazed when they told me they could make it work better. Boy, they were not kidding. In no time at all the old Dell was running better than new!! Fast forward to a couple of weeks ago when I got myself a virus (in the same old Dell that's still working like a champ) and then compouned that by trying to fix it myself! Big mistake. Called Tony and within 24 hours the problem was solved. If your computer is old like mine or brand new and you're having problems this is the place to call. Quick, inexpensive and done right the first time.
Description of Work: Cleaned up computer virus and updated system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jim H.
08/2010
5.0
computer repair
  + -1 more
The "Geek Squad" came out and charged me $129.00 to tell me that my hard drive needed to be replaced. I had Tony look at it and for $100.00 he fixed everything (it was an operating system failure) and now my desktop is humming along at hyper speed. I wish I had gone to Tony first. If you have any computer problems, call Tony BEFORE you give any money to anyone else, especially the Geek Squad.
Description of Work: Repair desktop computer that would not boot up out of safe mode.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gloria V.
07/2010
5.0
computer repair
  + -1 more
They are good. I like the work he does. He is cheap. He explains things to me. I have used them once or twice. They were referred by friends who are very particular. They do good work. One time the tower I took in was having so many issues that he took my info into another tower and gave that tower to me.
Description of Work: They keep my computer running when it is down.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Louis L.
06/2010
5.0
computer repair
  + -1 more
Tony was very responsive and understanding of the sansitivity of my situation. Not only did he recover all of the information from the hard drive, he purchased a new one and transfered all of the files to it, then installed it on my computer and ran through the files with my to make sure they were all there. He went above and beyond my expectations and is the only person that I will use for my future computer needs.
Description of Work: Emergency data recovery from a damaged external hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

TERRY B.
11/2009
5.0
computer repair
  + -1 more
Tony was recommended by one of our employees and we hired him to update all of our computes and connect all by installing a network. The computers were operating very slowly and constantly crashing and we needed a way to compile data from our equipment computers to our operations dept. Tony was very punctual and professional throughout. He took care of everything from recommending, purchasing and installing needed RAM and hard drives to configuring the network to installing Windows 7 on all computers. He took the time to make sure everything was working to our satisfaction and returned as needed to make final tweaks to the system. His pricing is very reasonable and I would recommend him to any small business looking to get all of their computers working smoothly.
Description of Work: Set up a local network between all of our small business computers. Upgraded hard drives, RAM and operating systems for four of our office computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450
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    • 3(current)

Contact information

418 W Lake Park Dr, Addison, IL 60101

www.tpteq.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Electronic Gadget Repair,
Computer Sales

FAQ

TP Technologies IT and Repair Services is currently rated 4.9 overall out of 5.

Sunday: 10:00 AM - 5:00 PM

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

TP Technologies IT and Repair Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, TP Technologies IT and Repair Services offers free project estimates.
No, TP Technologies IT and Repair Services does not offer eco-friendly accreditations.
No, TP Technologies IT and Repair Services does not offer a senior discount.
No, TP Technologies IT and Repair Services does not offer emergency services.
Yes, TP Technologies IT and Repair Services offers warranties.
TP Technologies IT and Repair Services offers the following services: PC & Mac repair, Virus Removal, Data Recovery, Network Installation & Setup, Playstation PS3, Sony Xbox repair, Software & Operating System Installation, Windows, Mac OS X, Linux, Joli OS, Acer, Dell, Toshiba, HP, Hewlett Packard, Sony, Apple Macintosh, IBM, Lenovo, Playstation, PS3, Xbox
None

Contact information

418 W Lake Park Dr, Addison, IL 60101

www.tpteq.com

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM