TP Technologies IT and Repair Services

He was pleasant enough over the phone but extremely unresponsive and unreliable.

Tony did a great job and my computer's running like new.

Everything went very smoothly. My new computer works beautifully. Tony made sure that I understood that he could only transfer data from the old computer to the new one, and explained everything clearly. The work was done the next day. I had a couple of questions after I had my computer back, and Tony was able to remotely access the computer and make some adjustments. He has been most helpful and will be my go-to guy for tech support from now on.

This was not the first time I used TP Technologics. When I learned that Windows XP was no longer going to be supported, I turned to Tony for advice on what I should do. As always, he was very helpful. I took him my laptop that same day and was able to pick it up the very next day. When I arrived Tony sat down with me and made sure I had everything I needed to continue to function in the computer world. He also made sure I completely understood the new operating system and how it was different from XP and how it worked. He spent over an hour with me making sure I could do what I needed to do with the new system. TP Technologies is not the cheapest game in town but they are well worth the cost. I certainly got my money's worth on this visit!! In addition, the turn-around-time couldn't have been better.

Let me start this, my second review, with an apology and correction to TOM who I incorrectly referred to as TONY in my last review and have apparently started a trend of people reviewing him as Tony. Sorry, Tom you deserve better. In my first review, I mentioned that Tom had been uniquely professional when I asked him if he could build a computer for my children to use. Although he had a great option, he actually steered me in another direction that would save me money and still give me a great product even though it meant that he would pass up my business. First, this honesty solidified my impression of Tom and his company, secondly it made me look for other ways to give Tom my business. Rather than buy a new computer for my kids to share, I looked into having two surplus former work laptops "re-purposed" to be used by my kids as introductory learning computers. I called Tom, and he said it would be no problem. He said he would even be able to safely removed the network security software installed by the old IT people at work that even the new IT folks said couldn't be removed! I dropped off the laptops and within 48 hours I had a call that both laptops were complete! Both laptops were cleaned of all data and applications and then checked to ensure comparability with Windows 8. One laptop needed a significant memory upgrade. I was VERY impressed with the speed and efficiency of Tom's work. My kids are THRILLED to have their new computers. Especially, since they don't have to share! (Maybe they're just a bit spoiled).

A backup software I was using inadvertently deleted very important photos, music & video files from my hard drive. I needed a reliable company with a good history of data recovery, and the reviews for TPTEQ seemed to indicate this. I met with Tony & he described the methods, pricing, etc. for data recovery. I handed over the hard drive & 3 days later, had it back with all the data recovered, with nothing missing! Fast service, great results, can't beat it.

This is actually the second time we used Tony Pirog for laptop repairs. We heard about him via a tech site that praised him for his work. Before we used him, and based on what we had read, we actually referred him to two friends who were totally satisfied with his work. We actually used him for our own of our own laptops in August, 2013 and were pleased with his work. It was an easy decision to return to him again for this problem. It turned out that, what we thought may have been a virus/trojan causing the slowness, was actually a failing hard drive. My husband asked about the use of an SSD (Solid State Drive) instead of the usual hard drive replacement. Tony agreed, sourced the drive, called back almost immediately with a price and went to the store to purchase it. The entire repair, from drop-off to assessment to explanation to completion was about 27 hours! And we dropped the laptop off on the same day that we called Tony to let him know of the problem. We will always rely on TP Technologies - there is no one better.

Fantastic experience from TPTeq. Tom Piroq, the owner lived up to all the previous reviews that sent me to him in the first place. Upon describing my issue, Tom recommended bringing the computer to him so that he could rule out any hardware issues. I dropped my computer off at his location and Tom had identified a software issue, repaired it and had it ready to go in 2 days. As I felt that my Windows XP was due for an upgrade I asked him to recommend a potential Operating System Upgrade. Tom said that it was unnecessary, but would provide better performance out of my machine to upgrade the OS. He offered several options, and I went with the Windows 8.1 which was the most up to date. I am thrilled with the work done, and the service provided. Tom is very professional and honest. He builds computers as well. Upon leaving with my repaired machine, I asked him about the potential of building a CHEAP starter computer for my 4 and 6 year olds to learn upon. He was honest in his assessment of my needs and actually steered me in another direction for an inexpensive and feasible solution. That is the ultimate in customer service. Before you give up on your computer, give Tom a chance to bring it back to life. You'll be glad you did.

I have an Apple MacBook Pro with all the bells and whistles (souped up graphics card, huge memory, etc.) and I always treated it like a baby -- wouldn't eat or drink by it, kept it plugged in and on my desk at home (it was a second computer as I have a video business and used it when my main computer was doing big renders). Anyway, one day it is dead. Won't start. Can't turn it on. I figure, no biggie since I paid for the extra apple care warranty with Apple so I brought it to one of their "geniuses" (what a joke!). They kept it a few days and then left me a voicemail saying "when we opened it up we discovered liquid damage -- some sort of dark liquid". They said this voided my warranty and it would cost $1,240 plus tax to send it off to be fixed. Since I seriously never ate or drank by it and only took it out of my house like 4 times, this really sounded like b.s. so I went online and queried "Apple black liquid scam". Apparently, Apple likes to do this to folks since they know the average person can't even open the laptop case to check for themselves. Having spent easily over $20K with Apple over the years, I was seriously upset. (In fact, I haven't bought a new computer from them since.) So, I put the computer in the close for a year (actually I was going to throw it out but decided I'd just hang onto it in case I ever tried to plug it in again and it worked -- wishful thinking. So, flash foward a year and someone suggests I just get a "local computer guy" to look at it. I just moved to Wheaton so I checked online and found TP Technologies, called them and dropped the computer off. TP specialist Mike was absolutely amazing! Turns out my keeping it on all the time had melted the solder under the start button and all that needed replacing was the keyboard, which they did in a few days. Oh, and Mike said there was no black liquid to be found and furthermore, the moisture sensors didn't show any moisture had gotten into the casing. Would I trust Apple after that? Not a chance. Thank goodness I found TP Technologies -- I feel like these guys are honest and trustworthy. I can wholeheartedly and unreservedly recommend these guys for your computer repairs. They were friendly, knowledgeable and reasonable. Thanks Tony & Mike! You guys are A+++++++++++++++++++++++++

TP analysis revealed that the hard drive was on the vege of failure and that there was a solder joint problem with a "video" chip. Both problems were addressed within the stated bugetery quote. Start time is now better than new and browising is lighting quick. I should mention that on two previous occasions (over the lpast three years) I had this problem addressed by the big bix store where I purchased the computer. Improvement was marginal at best and a third visit their comment was "you may want to consider purchasing a new computer". TP recently serviced a friends computer and they recommeded that I contact TP. Best advice I've received in years. Would highly recommend TP, especiallly if disatisfied with previous service providers, and plan on using them to help us iwth the intergration of our in home devices.

All work was done on time and in a very professional manner.

I found TP Technologies on Angie's List and was impressed by the great reviews. I had been having trouble charging my Chrome book, and first thought it was the charging cord, which I replaced. When this didn't work, my husband took it to Tony, who diagnosed that the charging port was bad and would need to be replaced. It took about 2 weeks for the repair, due to the fact that the part had to be ordered online by Tony. When I picked up my Chrome book later after it was repaired, Tony made sure I tried it out there before I left to make sure everything was working ok. Tony runs this business out of his home, seems very knowledgeable and I didn't feel that I was being "ripped off" like I usually have in the past when using computer fix-it shops. I would definitely use this service again!

I own a retail store and my business computer was infected with a virus and malware rendering it inoperable. I looked on Angies List for a local computer repair service and found TP Computer Repair. The owner Tony came out to my business and picked up my infected system. He promised it back by the next morning. I was very surprised when it was returned to me that evening, completely virus free and cleaned of all issues. He set everything up and it worked perfectly! I had five years of business data which I was afraid would be lost forever. Due to Tony's help, nothing was lost and my system is faster than ever. So happy to have found them and will call them again whenever I need IT support. Couldn't be happier! Highly Recommend! Kathy Wolff President All Things Woof Roselle,IL

I had a laptop that crashed on me 2 years ago. My husband took the laptop to his IT person at his job and the IT person not only held on to it for over 6 months but couldn't do anything with it. The reason I held on to the laptop so long was because I had numerous pictures that if I had truly lost, I would be crushed. I had hope that someone could recover them. I took my laptop to Tony and Mike and they recovered the pictures in right away. The price was decent compared to other locations. Although I didn't think my laptop was repairable, they looked into it further and were able to fix it for an additional cost. Maybe I could have paid a bit less if this was the first plan of attack but I'm not complaining. For the amount I paid, I not only have my long lost pictures back but another working laptop. Great deal!

Tony has this program (called TeamViewer) he put it onto my computer when we took it to him the first time when we had to have work done on it. This allows him to go onto our computer with us remotely (we give him a password). This way I did not have to take my computer to him. It made the process so much easier. We highly reccommend their service to anyone.

Tony from TP Technologies rescued my laptop where others had failed. It's finally virus-free and all my files have been restored. Very accomodating and a pleasure to work with. I also walked away learning from him which is a sign of a true computer professional!

I searched online and contacted Sony for help. All sources told me that my console was lost and I wouldn't be able to recover anything from the system. I found TP Technologies online and contacted them about my problem. They immediately said they could fix the system. their skilled technicians diagnosed the problem and they did fix it. Turns out the problem was with the cooling system. It took about 2-3 weeks for the process to complete but I have the system back, it works fine and i've had no problems. If any problems occur again, I will definitely be using their services again.

Well we didn't have the blue screen of death but when we tried to start our computer, the screen was black and the CPU emitted a series of beeps. Having gotten burned once by Best Buy's Geek Squad, we decided to look for a computer repair service thru Angies List. We have always had good luck with the service providers we have found here and our luck contines. TP Technologies is a home based operation. They do make house calls, but prefer you bring the item you having problems with to them. We explained the problem we were having the next day they called let us know we needed to replace the processer and the mother board. Both parts came to $60.00. We purchased the $120.00 coupon on their site that covered the labor. Our total bill was $180.00. They owner and his staff are very friendly and knowledgeable. There was great communication on their part as they let us know what was going on every step of the way. We also used the other coupon on their site that covered the updating files and removing clutter, unused programs etc. Our computer runs much faster then before. We are very satisfied with their work and highly reccommend them.

I called TP Technologies when I needed data recovery services after my external hard drive had crashed. I initially called TP after receiving quotes between $500-1200 from other recovery specialists. TP Technologies was prompt, I spoke to Tony Piroq, the owner, who explained the process, quoted me a reasonable price and was able to begin the work the next day. He recovered my data for $325! TP technologies completed the work in a couple of days and kept me informed of the progress through phone calls and email. I will definitely use them again.

The service was great. You have to go to the service providers house to have the work done. They are very nice to work with and I was pleased with the service.

Excellent, courteous and speedy service.

I brought my computer to Tony's house and told him exactly what needed to be done. He was very personable and knowledgeable about what I needed. He said the turnaround time would be the next day and I was very pleasantly surprised. He called me the next day in the evening and told me what he had done and that it was ready. When I picked up, he went through my computer and showed me what he had done and asked if there was anything else I needed. I asked for an invoice and he told me he would send it electronically upon emailed request. I emailed him as soon as I got home and shortly after he sent it over. I recommend going with Tony for computer help and I plan to use him in the future.

I dropped off laptop saying I couldn't get the laptop to go on. I asked for an estimate before doing anything. This was on a Saturday. I believe it was on Monday, they called and gave me an estimate and told me they needed to replace the jack outlet. I agreed they should go ahead. I believe the next day they called and said the outlet was replaced and they found that the hard drive had been corrupted so they needed to replace it and gave me the new total estimate. The price was still within my budget so I told them to go ahead. Within the week they called and told me the laptop was ready. So by the next Saturday I went and picked up the laptop. They had updated the desktop for free and couldn't find the wireless connection and I had had it before so they gave me an adapter for free. They believe in doing the best they can for their customers and not just the minimum asked for. I would definitely use them again.

After purchasing a new home, we had new RJ45 keystones installed in the office and living room. The living room worked fine while the office did not work at all. After spending several hours attempting to rectify the issue myself, I decided to call T&P based on their Angies List reviews. I spoke with Tony, explained the issue, and he said he'd likely have someone out the following day. His technician arrived the following evening, diagnosed the issue, fixed it, and made certain I was happy with the results. Also asked me if there were any other issues that needed addressing while he was there. The skill set and knowledge were impressive and I would gladly use them again.

I spilled a pop on my laptop all appeared well to look at but would not boot up. Ended up burning up the motherboard they ended up ordering a motherboard but got it up and running very quickly would recommend .