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Mr. Steam LLC

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Professional Certified Firm providing full-service carpet cleaning and flood restoration. Serving The Magic Valley, Wood River and Burley since 1976. Our mission:to provide the most outstanding service experience ever - guaranteed. We charge per square foot with package pricing available and there is no travel charge for clients within our service area. We are a locally owned, family operated business with some employees outside the family as well. We do background checks on all employees. There is no business license required in the state of Idaho but we do carry workers comp. you may drop off your rugs or blinds @ 720 N Main Ste A, Bellevue or @ 127 Filer Ave Suite 300, Twin Falls - for your convenience we sell rug pad, specialty spotters such as Vets Trust and Spot Out, we also carry Scotchguard, carpet groomers, pro-glides these items located at the twin falls store.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Premium Carpet Cleaning, Emergency Flood Removal and Restoration, Spot & Stain Removal, Upholstery Cleaning, Fabric & Fiber Protection, Tile & Grout Cleaning & Sealing, Natural Stone Cleaning & Sealing, Hardwood Cleaning, Odor & Urine Damage Treatment, Oriental & Specialty Area Rug Cleaning, Allergy Relief, Mattress Cleaning, Drapery Refreshing, Ultrasonic Blind Cleaning, Furnace & Air Duct Cleaning

Services we don't offer

Flooring - Sale, Installation, Carpet Re-Widening. Rentals

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

5.054 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 26-50 of 54 reviews

Al B.
02/2016
5.0
carpet cleaners
  + -1 more
It was an A+. They did very well.
Description of Work: We had them out 6 weeks ago. They provided carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mr. Steam LLC
Thank you [Member Name Removed], We truly appreciate you trusting us with your cleaning needs and look forward to the next time we see you. Kelly Ritchie

Carol T.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned out some spots that I thought would never come out and did a wonderful job on all the carpet. They explained what they were going to do and then again about what we could expect. Very pleased with this company?

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Mr. Steam LLC
[Member name removed], Thank you for your review. We are so pleased that your service experience was pleasing to you. We are greatly appreciative to have the opportunity to serve you.

Tennille H.
11/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: He cleaned our living room and one bedroom. He really cared about the quality of his work and I was impressed with his knowledge about carpets. The floor looked really good. Even my husband was impressed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Mr. Steam LLC
[Member name removed], Thank you for your review. It is a great big deal when our husbands are impressed. We are so happy that we were able to achieve this with our service. Thank you again for allowing us to clean for you.

Corrine V.
09/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: I had my family room carpeting cleaned. I was pleased with the work and the manner in which it was done. I will use Mr. Steam again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$148

Response from Mr. Steam LLC
[Member name removed], Thank you for your input regarding your service experience. We are please to have made you happy and are excited to serve you again. Thank you again for your review.

Elizabeth S.
04/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: Carpet cleaned in bedroom hallway and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Mr. Steam LLC
We appreciate your review and value you as a customer.

Vaunda B.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: They steam cleaned my carpet traffic areas and did a great job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Mr. Steam LLC
Thank You for your review. It is great to have people take time out to let us know how we are doing.

Lexi R.
04/2013
5.0
carpet cleaners
  + -1 more
IT WENT WELL OVER ALL
Description of Work: vERY PLEASED WITH THE WORK, I WAS JUST A LITTLE TAKEN BACK BY THE COST, I WILL TRY TO FIND A COUPON OR ASK FOR A BETTER DEAL NEXT TIME. I HAD THE STAIRS, A LIVING ROOM, HALWAY AND 2 BEDROOMS CLEANED. SEEMED A LITTLE TOO HIGH ON THE PRICE, BUT, MAYBE IT IS ONE OF THOSE, "YOU GET WHAT YOU PAY FOR" DEALS? THEY DID DO A FANTASTIC JOB.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Mr. Steam LLC
Thank you for the review. There is a way for you to get special offers and that is with our e-discounts. All you have to do is sign up at our website [website removed].

Evelyn H.
12/2012
5.0
air duct cleaning, floor cleaning
  + 0 more
Kelly and Brian are always right on time and are so pleasant from the start to finish. Their work is a sight to behold. So careful protecting furniture. You just don't see people today that take so much pride in their work.
Description of Work: Furnace ducts cleaned, and kitchen floor (hardwood) polished once again they did an excellent job and took great care not to touch the cabinets - Stone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy J.
12/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Phone call 30 min. prior to appt. time to say they are coming. Arrived 10 min. prior to scheduled time. Courteous. Detailed explanations of process. 2 persons worked steadily x 1 1/2 hours. Walk through after cleaning to assure what was done.
Description of Work: Estimate of rug cleaning, minimal furniture moving, pre-spotting. Steam cleaning & extraction, raking of rug, use of fans.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Leanne W.
11/2012
5.0
carpet cleaners
  + -1 more
Del was prompt courteous, informative, and very thorough as he explained about the carpet types I had and the concerns about whether spots would come up. He went right to work cleaning and finished in a timely fashion.
Description of Work: carpet in three rooms and a hallway were vacuumed, spot treated, and cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Ralph C.
11/2012
5.0
carpet cleaners
  + -1 more
Great! They were on time and treated me as I liked to be treated.
Description of Work: Cleaned the front room, hallway, and two bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

Norma O.
11/2012
5.0
blind cleaning, carpet cleaners
  + 0 more
I always use Valley Steam to clean our carpets on my personal residence and our rentals. They are always quick to schedule and arrive at the arranged time. Their punctuality is always something that I rely on and am thankful for. Their employees are very professional and courteous. The latest rental had very dirty carpets in the living area and they were able to get the spots out and everything looked as good as new when finished. I also had them steam clean the mini blinds. This is a fantastic service that is worth every penny spent. Top notch company with top notch employees.
Description of Work: Dirty carpets cleaned at a Jerome rental. Mini blinds steam cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Jill C.
10/2012
5.0
carpet cleaners
  + -1 more
Called, made an appointment for estimate. She came out and to measure, gave me a presentation on what they do on a flip chart. Explained the protectant and gave me a quote. I made appointment for the next Friday. They called me the day before to remind me and they showed up early! Two guys came and were very careful about the wood floors laying cloth tarps under all their equipment hoses. They were done in 2 hrs. He had me look at the carpets before he gave me the receipt. Also left booties if I needed to walk on the carpets before they were dry. The whole thing was very professional.
Description of Work: Had carpets cleaned in 3 rooms. I have big dogs and they had left dirty smudges where they lay. Had them cleaned and had protector put on. I'm hoping that it keeps the rugs clean for awhile.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

sarah U.
09/2012
5.0
carpet cleaners
  + -1 more
The consultation and service went very well. Everyone I met from the company was professional and friendly. The carpets were actually stain free which I didn't think was possible, and the pet odor treatment really helped out.
Description of Work: Cleaned carpet in four rooms and treated for pet odors in two places.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Response from Mr. Steam LLC
Thank you for using our service, we love to hear how we are doing in our clients eyes. It helps us accomplish our mission: to provide our clients with the most outstanding service experience ever... guaranteed

Diane C.
04/2010
5.0
carpet cleaners
  + -1 more
It went well. Technician was overly prompt. I had appointment for his arrival between 12:30 and 1:30. I was returning from out of town and arrived at 12:29, hoping that it would be business as usual, closer to 1:30 when they arrived. He actually arrived at 11:45. The company had my cell phone but didn't call it. Technician was cheerful, not rude about my being late. My husband and I quickly moved most of the furniture and he was able to start immediately.
Description of Work: Cleaned carpet in LR, hall and 3 bedrooms (around beds). Moved furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$285

JANE WOOSTER S.
01/2010
5.0
carpet cleaners
  + -1 more
I've used them many times, and they are great. They were on time, performed wonderfully and reasonably priced.
Description of Work: Cleaned many bad spots on carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Renee L.
12/2009
5.0
carpet cleaners
  + -1 more
On time, friendly, explained what he was doing. Didn't waste my time by talking too much. Left behind info packs!
Description of Work: Cleaned carpets in my home & my rental.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JANE WOOSTER S.
11/2009
5.0
carpet cleaners
  + -1 more
I have used them many times and they are great. They were on time, performed wonderfully and reasonably priced.
Description of Work: They cleaned many bad spots on the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

gizelle B.
10/2009
5.0
carpet cleaners
  + -1 more
the technician, came with a great attitude, and was very thorough, he checked for trouble spots, and any area's that may have been a problem, and pre vacuumed, the house, and spot checked. he was very clean and ,worked steady the whole time.. our carpet is 25years old, and it looks like great still!! And two weeks later our old dog, had a accident on the carpet, while I was out of town, and when I got home, I found it, I called Mr. Steam's, and they came out and recleaned the carpet for minimal charge, they gave us our money's worth of care and service. Sad to say the dog died. But the carpet still looks great!
Description of Work: I had my carpets cleaned, and also my sofa, and chairs,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$278

Bryce B.
10/2009
5.0
carpet cleaners
  + -1 more
GREAT! I would recommend them to anyone. They do good quality work and its timely. They came in and bid the office. We scheduled a couple days later on a day that worked best for us since we have patients they came in when we were closed. They did exactly what they said they would do and exceeded the expectations. They are coming back to do the hard surfaces here soon. I enjoyed doing business with them and would recommend them to my family and friends.
Description of Work: Quality and service was great. Price was marked as good because you are paying for quality and service so they may not be the cheapest but they are definately the most trustworthy. They are excellent, on time and do great work. We are having them back to clean our operatories hard floors. They do carpets, hard surface cleaning, rugs you name it they clean it. We will have them back every year 1-2 times for carpet and annually for our hard surfaces. I would recommend them to anyone. They also do back ground checks and drug tests on all employees to make sure the people coming in your home are safe, trusting, good people.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Amy A.
10/2009
5.0
carpet cleaners
  + -1 more
Very happy with the end result...the carpet looked almost new...got out some stains...very satisfied would refer them to everyone
Description of Work: cleaned and treated carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Larry G.
10/2009
5.0
carpet cleaners
  + -1 more
PERFECT! The only thing better than the carpet cleaning experience was the professionalism in this organization from the intial contact with Kelly, the scheduling with Angela, and the actual work which was done by Kyle. A truly professional team and the results achieved by Kyle were outstanding - this was a surprise for my wife and she was totally delighted at the results. Thanks!
Description of Work: 953 sq ft carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$337

Norma O.
10/2009
5.0
carpet cleaners
  + -1 more
Superb! They always do a great job and you never have to wait long for them to fit you in for an appointment. They are very friendly and always go the extra mile to make you feel like a special customer.
Description of Work: Carpet cleaned and mini blinds steam cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

SAMIR S.
04/2009
5.0
carpet cleaners
  + -1 more
This company was so professional and attentive to the care of my home. They place corner guards around the walls to protect them from the hoses, they used a door jam to keep the cold air out of the house. I never saw anything like it. They paid attention to my problem areas and they even called 2 days later to make sure that I was still pleased with my service results. From the time I called till the completion of the job, even days after the job, they went above and beyond.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Joe S.
04/2009
5.0
carpet cleaners
  + -1 more
I guess the story, as you can see has been told. Here's a few qualities I liked. You get your $ worth, dont leave until your happy, take care of your home like its their own, and great fallow-up.
Description of Work: MR. Steam Valley Steam, went in and gave me a bid on the work to be done. They also gave me an answers to all my questions. I used to work as an apartment manager and had companies come in and clean carpet in the units, not always done right. Mr. Steam Valley Steam, has been the best carpet cleaning job yet that I've seen and it was done on my home. I have them on the top of my list for family and friends that need carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250
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Contact information

127 Filer Ave, Twin Falls, ID 83301

http://www.mrsteamcarpetcare.com

Service hours

Sunday:
9:00 AM - 9:00 AM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 9:00 AM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning,
Air Duct Cleaning,
Ceramic Tile,
Drapery Cleaning

FAQ

Mr. Steam LLC is currently rated 5 overall out of 5.

Sunday: 9:00 AM - 9:00 AM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 9:00 AM

Mr. Steam LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Mr. Steam LLC offers free project estimates.
No, Mr. Steam LLC does not offer eco-friendly accreditations.
Yes, Mr. Steam LLC offers a 10% senior discount.
Yes, Mr. Steam LLC offers emergency services.
Yes, Mr. Steam LLC offers warranties.
Mr. Steam LLC offers the following services: Premium Carpet Cleaning, Emergency Flood Removal and Restoration, Spot & Stain Removal, Upholstery Cleaning, Fabric & Fiber Protection, Tile & Grout Cleaning & Sealing, Natural Stone Cleaning & Sealing, Hardwood Cleaning, Odor & Urine Damage Treatment, Oriental & Specialty Area Rug Cleaning, Allergy Relief, Mattress Cleaning, Drapery Refreshing, Ultrasonic Blind Cleaning, Furnace & Air Duct Cleaning
Flooring - Sale, Installation, Carpet Re-Widening. Rentals

Contact information

127 Filer Ave, Twin Falls, ID 83301

http://www.mrsteamcarpetcare.com

Service hours

Sunday:
9:00 AM - 9:00 AM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 9:00 AM