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Mr. Steam LLC

Carpet Cleaning, Oriental Rug Cleaning, Upholstery Cleaning,

About us

Professional Certified Firm providing full-service carpet cleaning and flood restoration. Serving The Magic Valley, Wood River and Burley since 1976. Our mission:to provide the most outstanding service experience ever - guaranteed. We charge per square foot with package pricing available and there is no travel charge for clients within our service area. We are a locally owned, family operated business with some employees outside the family as well. We do background checks on all employees. There is no business license required in the state of Idaho but we do carry workers comp. you may drop off your rugs or blinds @ 720 N Main Ste A, Bellevue or @ 127 Filer Ave Suite 300, Twin Falls - for your convenience we sell rug pad, specialty spotters such as Vets Trust and Spot Out, we also carry Scotchguard, carpet groomers, pro-glides these items located at the twin falls store.

Business highlights

48 years of trusted experience
Emergency Services Offered

Services we offer

Premium Carpet Cleaning, Emergency Flood Removal and Restoration, Spot & Stain Removal, Upholstery Cleaning, Fabric & Fiber Protection, Tile & Grout Cleaning & Sealing, Natural Stone Cleaning & Sealing, Hardwood Cleaning, Odor & Urine Damage Treatment, Oriental & Specialty Area Rug Cleaning, Allergy Relief, Mattress Cleaning, Drapery Refreshing, Ultrasonic Blind Cleaning, Furnace & Air Duct Cleaning

Services we don't offer

Flooring - Sale, Installation, Carpet Re-Widening. Rentals

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

5.054 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 1-25 of 54 reviews

Joyia P.
04/2017
5.0
carpet cleaners
  + -1 more
They were so incredibly professional, kind and polite. They did an amazing job and explained everything they were doing before they did it. My carpets look beautiful and they even got out some stains that I didn't think would come out. I highly recommend them. This was the best carpet cleaning experience I've ever had.
Description of Work: I called the company because I needed my carpets cleaned badly! I chose them because of their high rating on Angie's list.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Response from Mr. Steam LLC
Thank you for your kind review. We are so pleased to know that you are completely satisfied with our service. Reviews such as yours, helps our technicians to know they are appreciated for the service they provide, and keeps them motivated to enjoy what they do. Til next time. Thank you again. Kelly Ritchie

Napua B.
10/2015
5.0
blind cleaning, carpet cleaners
  + 0 more
Good, Mr. Steam always do a great job whether it be cleaning carpets or blinds.
Description of Work: Blinds cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$48

Response from Mr. Steam LLC
{members name removed}, Thank you for your review. We so enjoy the relationship our company has with you and will continue to do our very best for you.

Doris F.
09/2015
5.0
carpet cleaners
  + -1 more
Excellent in all ways, will use them from now on.
Description of Work: Cleaned carpeting in living room / dining room area, master bedroom, hallway and den.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from Mr. Steam LLC
{members name removed}, thank you for your review. We will promise to give you the most outstanding service the next time as you received the first time. Thank you again, we really appreciate you as our new client.

Henriikka V.
09/2015
4.0
carpet cleaners
  + -1 more
They did a good job but the price was a little high for just a single room I thought.
Description of Work: Cleaned living room carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$125

Response from Mr. Steam LLC
[Member name removed], Thank you for your review of our company. I am sorry you felt our minimum charge was a little high, but there are a lot of costs involved in giving a great service experience that is beyond what you can see. I sure hope that this would not prevent you from calling upon us again. Our policy is to try to do more work to get you closer to that min. charge fee, but sometimes it's all the client wants. Thank you again.

Cheryl A.
09/2015
5.0
carpet cleaners
  + -1 more
These people were great. I called them on Tuesday, they came today, Thursday. I was quoted between 8:30 and 9:00. Trent called 1/2 hour before his arrival, and he arrived on time. I was vacuuming and Trent informed I didn't need to vacuum, that is part of their service! Awesome!! He didn't just use the normal metal sprayer, he used a round brush rotating tool, that cleaned as well as lifted the fibers back up. After he was done in each room he set out fans to help the carpet dry faster. Then out came the brush and he brushed all the carpets! Nice professional job and my carpets look like new! I will use these people again!
Description of Work: Mr Steam cleaned 1700 sq ft of carpet in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

Response from Mr. Steam LLC
{member's name removed}, Thank you for your review. It's is knowing that our clients appreciate the extras we do for them that makes our job so enjoyable. Thank you again.

Michael K.
08/2015
5.0
carpet cleaners
  + -1 more
Brian called ahead to tell us that he was running behind, but be there by 1:00 pm, he prospected. Did a very thorough job cleaning and set up fans to help the carpet dry quickly. He even set a plastic partition at the front to keep in the cool air, but run his hose through it and left "floor wet" signs near the area cleaned. We were very impressed with the quality of his work and pleasant personality. We will definitely recommend his service to our friends.
Description of Work: Brian cleaned the carpet in 2 rooms and about 30 feet of hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Mr. Steam LLC
thank you for taking the time to write a review.it makes us really happy when we have achieved our mission statement of providing the most outstanding service experience ever.

andrew R.
07/2015
5.0
carpet cleaners
  + -1 more
Absolutely flawless. We have our carpet cleaned about once a year and have used several others in the past. Never again. My carpet looks brand new after 10 years of abuse. They have the latest upgraded tools that make a HUGE difference in the end result. You won't be disappointed.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$978

Response from Mr. Steam LLC
Thank you For your review. It is great to have you share your experience with others and we really appreciate it.

Bonnie G.
07/2015
5.0
carpet cleaners
  + -1 more
Tech was great, on time, did a fantastic job.
Description of Work: Carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$519

Response from Mr. Steam LLC
Thank you [member name removed] for your review - we appreciate all the input from our valued clients - this helps us maintain our quality of service we provide. Thank you again.

Isabel C.
06/2015
5.0
carpet cleaners
  + -1 more
Kelly came to my house and gave me an estimate. She was super accommodating and worked with me on price. Brian cleaned the carpet. Went above and beyond any other carpet experience I've ever had.
Description of Work: Steam cleaned carpet in 3 rooms & hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Response from Mr. Steam LLC
Thank you for your review. We are grateful for the opportunity to help you with your cleaning needs.

chris R.
06/2015
5.0
oriental rug cleaning, upholstery cleaning
  + 0 more
Tirell was on time, did all prep work, brought in cleaning crew and got started. Very professional. Great man.
Description of Work: Total carpet and floor cleaning. Prepped carpet, vacuumed, spot cleaning. Cleaned and dried, vacuum and steam. Clean 2 chairs and love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Mr. Steam LLC
Thank You for your review of our company. We appreciate your input and are very happy that we were able to serve you..

Dennis L.
04/2015
5.0
carpet cleaners
  + -1 more
The two technicians arrived on time and we went over what I wanted done. They explained their procedure and went to work. They were very professional, courteous and thorough.
Description of Work: Shampoo and clean carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from Mr. Steam LLC
Thank you for review about our company and your service experience. We are truly appreciative that you shared this information and appreciate your trust in our company. We look forward to serving you again.

Tracy B.
02/2015
5.0
carpet cleaners, floor cleaning
  + 0 more
Easy to find for services desired. Very friendly, from initial phone call to actual service.
Description of Work: Main living areas cleaned. Pet odors neutralized.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Mr. Steam LLC
Thank You for your review of our company. We are so pleased to know you have had a great experience. This is our primary goal and your input is very much appreciated.

Casandra G.
10/2014
5.0
carpet cleaners
  + -1 more
I scheduled to have my carpets cleaned on a Friday. We took our daughter to the babysitter and moved all of our furniture, preparing for them to show up.... and they never did. I called them and it turned out they had lost our scheduled service. While they were booked for the rest of the day, they squeezed us in first thing the next morning. I appreciated the fact that they booked us back up quickly, but they didn't really offer much else to compensate for the large inconvenience of not being able to use any of our furniture or take our daughter out of the house for a second day. The actual service was great-- the cleaners were kind and efficient and took very good care of our walls and belonging to ensure everything remained damage free. The cleaners themselves are what would make me use them again. They did a fantastic job and left our carpets looking and smelling much better.
Description of Work: Cleaned all carpets in residence

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$500

John I.
10/2014
5.0
carpet cleaners
  + -1 more
On time, very professional and helpful.
Description of Work: Cleaned carpet in 4 rooms and 2 halls.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$476.2

Response from Mr. Steam LLC
[removed member name], thank you for the review. This helps us to maintain the level of quality that is expected from our company. It has been a pleasure to serve you.

Daru B.
09/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They were on time, very pleasant and professional. Cleaned everything well and moved the big furniture back for me.
Description of Work: Cleaning living room and bedroom carpet, loveseat, rocking chair and ottoman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Response from Mr. Steam LLC
Thank You for your review. It is our pleasure to serve you. We strive to provide the most outstanding service experience ever and your review is a great help in keeping us on track.

Naomi B.
06/2014
5.0
oriental rug cleaning
  + -1 more
Brian was prompt. He was friendly but professional. Did a very good job and the fee was reasonable.
Description of Work: Sofa, loveseat and glider rocker cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$193

Response from Mr. Steam LLC
Thank you for your review! We appreciate your feedback.

J.A. W.
06/2014
4.0
ceramic tile
  + -1 more
Company was timely & efficient.
Description of Work: Steam cleaned tile flooring & tile shower.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

Response from Mr. Steam LLC
We appreciate your feedback.

Brian S.
05/2014
5.0
carpet cleaners
  + -1 more
Things went well with them. I think I used them before. They did a very good job and they seemed very professional.
Description of Work: We have used the carpet cleaning services of Mr. Steam’s Valley Steam.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Mr. Steam LLC
We appreciate your business. We value you as a customer.

Marcia S.
10/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Presentation of services was prompt and excellent, will use this company if we decide to go with cleaning.
Description of Work: Gave me an estimate and explanation of their services, first choice for services was unavailable for my first choice of weeks to perform cleaning.....have been thinking about getting new carpet so still in the process of making decision for cleaning or buying new......if we decide to clean will use this company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Carolyn B.
09/2013
5.0
carpet cleaners
  + -1 more
The carpet looked fantastic. A few of the stains did come back but the carpet looked a 100% better. They were very professional. Came in and got right to work. Would definitely recommend them to my friends.
Description of Work: They came in to clean a living room carpet that was very badly stained. They came right on time and looked at carpet. They gave me a price. Also told me that all the stains probably would not come out. They proceeded to move the furniture and got right to work. They were done in about an hour and moved the furniture back.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Paula C.
06/2013
5.0
carpet cleaners
  + -1 more
Service man arrived on time, measured rooms, went over the estimate and then cleaned the carpets. Excellent services.
Description of Work: Cleaned carpets (4 rooms)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Al B.
06/2013
5.0
carpet cleaners
  + -1 more
Excellent service, punctual, courteous, informative, professional.
Description of Work: Carpet / rug cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Chameice D.
02/2013
5.0
carpet cleaners
  + -1 more
He was on time and well mannered. He was mindful of the mud outside & cleaned our carpets amagingly. He exceeded our expectations.
Description of Work: Steam cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Chris S.
01/2013
5.0
carpet cleaners
  + -1 more
Guys came in & got right to business. Took measurements, let me know how much it would cost & got right to work.
Description of Work: Did a great job. Michael (I believe was the one finishing up the job when I got there), explained all that was done. I just thought it looked nice, he was very nice.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$187

Mandy R.
12/2012
5.0
carpet cleaners
  + -1 more
They were willing to work with my schedule. One time, friendly, knowledgeable and did a great job.
Description of Work: Cleaned our carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300
    • 1(current)
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Contact information

127 Filer Ave, Twin Falls, ID 83301

http://www.mrsteamcarpetcare.com

Service hours

Sunday:
9:00 AM - 9:00 AM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 9:00 AM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Blind Cleaning,
Air Duct Cleaning,
Ceramic Tile,
Drapery Cleaning

FAQ

Mr. Steam LLC is currently rated 5 overall out of 5.

Sunday: 9:00 AM - 9:00 AM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 9:00 AM

Mr. Steam LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Mr. Steam LLC offers free project estimates.
No, Mr. Steam LLC does not offer eco-friendly accreditations.
Yes, Mr. Steam LLC offers a 10% senior discount.
Yes, Mr. Steam LLC offers emergency services.
Yes, Mr. Steam LLC offers warranties.
Mr. Steam LLC offers the following services: Premium Carpet Cleaning, Emergency Flood Removal and Restoration, Spot & Stain Removal, Upholstery Cleaning, Fabric & Fiber Protection, Tile & Grout Cleaning & Sealing, Natural Stone Cleaning & Sealing, Hardwood Cleaning, Odor & Urine Damage Treatment, Oriental & Specialty Area Rug Cleaning, Allergy Relief, Mattress Cleaning, Drapery Refreshing, Ultrasonic Blind Cleaning, Furnace & Air Duct Cleaning
Flooring - Sale, Installation, Carpet Re-Widening. Rentals

Contact information

127 Filer Ave, Twin Falls, ID 83301

http://www.mrsteamcarpetcare.com

Service hours

Sunday:
9:00 AM - 9:00 AM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 9:00 AM