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Wickstrom Plumbing Heating & Cooling

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Our Commitment is 100% Customer Satisfaction...Always! The entire Wickstrom Plumbing Heating & Cooling staff is dedicated to the health, safety and comfort of our customers. From our friendly customer service reps to our honest and knowledgeable technicians, you'll receive the highest level of customer service, expertise, quality products and workmanship. Many of our over 20,000 customers have been with us from the beginning, since our founding in 1992. We are confident you will become a loyal customer as well! Just call today and speak to one of our experienced reps.

Business highlights

32 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

Emergency Plumbing, Drain cleaning, Hydrojetting, Burst pipe repair, Water leak detection, Gas line repair & installation, Boiler repair, Sewer line repair, Trenchless sewer line repair, repiping, garbage disposals, Faucets, fixtures, & sinks, Showers, tubs, toilet, and sinks, clogged toilet repairs, Sump pumps, Septic tank plumbing, Slab leak repair, Water softeners, Water filtration systems, Commercial plumbing,Tankless water heaters, Water heater repair and installations, Heater services.

Services we don't offer

Duct Cleaning, Septic Pumping.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

2%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.636 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
3%
3
3%
2
6%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.6
Showing 26-36 of 36 reviews

Ben W M.
03/2016
5.0
remodeling, home remodeling, plumbing
  + 1 more
unknown
Description of Work: Located leaks in waste lines, and repaired all issues found. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jeanne J.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Quick to respond in emergencies. Did my hvac system. Thorough and knowledgeable. Mid range on orice. Highly recommended.
Rating CategoryRating out of 5
Yes, I recommend this pro

Scott S.
12/2014
2.0
plumbing
  + -1 more
Not good- see above.
Description of Work: Originally wanted a leaky cartridge in my shower valve replaced. Showed up an hour after I was called and told he was fifteen minutes out. Told me my cartridge was the most common but he was out. Had to run to Grovers across town and come back two hours later. Gave me a bid to update my shower hardware... Against my better judgment I accepted. Brought back a number of wrong parts. Came back a well later and still had the wrong parts. Tried to talk me into using non-matching valves, I said no. Then a two week delay followed by an additional two week delay. Showed up once at my home while I was out of state. Bad communication and just didn't have it together. Eventually it got completed.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
2.0

$585

Response from Wickstrom Plumbing Heating & Cooling
Dear (removed member name), My sincere apology, and thank you for being so candid and nice in your posted review. I take full responsibility for my Company's failure on your project. We should have been on the phone with you each and every day informing you of the hold-ups. Had we done that, this would have never happened. Again, my sincere apology. Scott Wickstrom

Cheryl E.
07/2014
3.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Wickstrom replaced my sewer line. They damaged two trees while excavating and never took responsibility for the repairs. They also neglected to replace the basement window casement while doing the job. I had to call their office and insist that they return and install the basement window barrier which was not as easily or effectively done after the fact! Again, never apologized for their oversights. They also did some AC and furnace work and I found them to be overpriced. One last item, do NOT use the family-related landscaping service to put your yard back together - very unprofessional. I never even received a written proposal for their work.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$8,000

Response from Wickstrom Plumbing Heating & Cooling
Dear [removed member name], Wow a year later! I do not believe this review, we got along so well throughout this project. First of all we were working for your Insurance Company. Secondly, you actually paid our company $2,970.00, this amount was between you and "your" Insurance Company. If you are not happy with your Insurance Co., please take it up with them. This project was no small job: Installed 65' of 4" Sewer from 6 1/2' to 8' deep in a very tight back yard. It took (2) Excavators, (1) Loader, (2) Dump Truck Loads of Bedding Sand & (3) Dump Truck Loads of Topsoil. Hauled off (4) Dump Truck Loads of Rocky Soil with Disposal Fees. Utilizing (8) men over a 10 day period. We placed 3/4" Plywood down over the entire area to minimize damage as well. The amount of hand work in early August heat was more than most people could handle. As for the trees, you were advised of your options; remove them at your expense or dig past them and see if they make it. I thought you made the right decision as the trees were likely to be fine. Again, during this whole process, start to finish, I enjoyed working with you, coordinating, etc.., we got along great. I don't understand why you would intentionally lie and falsify a public review... Maybe it's because it took me a few days to find a special size window well for your 1900's home, (we did find one). Maybe it's because we Serviced your Furnance & Air Conditioner and found a faulty control board which had to be replaced. We charged $434.34 for this work, (have you checked the price of Lenox Control Boards lately)? This is more than fair. Maybe your upset that my Sister In Law, "Family-Related Landscaping Service" who you unfairly expect to give a hard money quote to repair the back yard, when she could have had no idea how much work it would take after we completed our cleanup. Maybe it's all about your Insurance Co. NOTE: This job was in Idaho, [removed member name] resides in New Mexico. Throughout this project, there were No Extra Charges. It is just this type of false, unfair testimonial that keeps good Contractors from being involved with helpful consumer referral sites as Angie's List.

Randa T.
06/2014
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Called for plumbing on sink and outside. Repairman was 50 minutes late for a "first morning" appointment but when he arrived did a good job. I got an estimate for additional repairs but it seemed high. Dispatch and phone support was awesome.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$60

Linda C.
05/2014
5.0
gas logs
  + -1 more
It went fine, he was a nice guy.
Description of Work: We used Wickstrom Plumbing, I thought that there was something with my gas fireplace but it turned out that there's nothing wrong.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Linda C.
03/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maureen K.
01/2012
5.0
gas logs
  + -1 more
We moved to Idaho last summer and had our inspector's report about some problems (of a different variety) with two gas fireplaces in our almost 2-yr old house. The wiring issue was identified early, but even though this issue was brought many times to the attention of our realtor, seller, and builder (with whom we were still within 2-yr warranty) it was never acknowledged or fixed so we decided to take matters into our own hands to get our fireplaces working. Jim of Wickstrom was great, starting with putting on protective footcovers before entering our house. He was professional and personable, too. After inspecting our situation, he needed to do a little more analysis. After checking with the manufacturer, to our delight he came back the same time the very next day knowing exactly what to do with our wiring. He saved us a lot of money as the original wiring plan involved a third wire which if done now would require cutting through drywall since it would be done after the home was finished being built. We are very happy that a safe, workable alternative is now in place. We now have working gas fireplaces that we feel comfortable using since we moved here last July. We will not hesitate to contact Wickstrom for our plumbing and HVAC needs, as well. Reasonable price, too.
Description of Work: Low voltage rewire of two fireplaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

jeff D.
03/2011
5.0
plumbing, water heater repair
  + 0 more
brad came over for a free estiment looked at what needed to be done he gave me the quote he didnt charge me to remove the wall (way cool). He and chris came back the same day did all the work and I had hot water the same day. Also when brad turned the heater on he stayed to make sure everything was working and thats when he found out a pipe was leaking to the shower and sink. He came back the next day to fix the piping in the morning. Brad and chris were both nice and professional treated my wife and I with respect and talked to us while doing the work to let us know what they were doing. Also they were very nice to my dogs (which is a big plus)
Description of Work: replaced water heater, took out a wall to get to it, moved toliet to put in water heater, put in required changes to piping needed. Also rerouted piping to shower and sink

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Elsa L.
08/2009
5.0
drain cleaning
  + -1 more
It was very easy to schedule the appointment. Brad, the service technician, arrived exactly at the estimated time. He was able to listen to the problem and look at the drains and then give me a plan and bid right away. He cleaned up everything when he was finished and gave me ideas on how to keep the drains clean in the future.
Description of Work: The laundry drain in the house was backing up and smelling like sewage. The drain from the house to the main drain and the main drain itself were cleaned out with a sewer cable. The drain cover and part of the surrounding floor were cleaned as well.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

WILLIAM J B.
02/2007
5.0
plumbing
  + -1 more
Scott's crew have been working on my old frame house{1904}since I have owned the property-late 90's! They have done everything from drain cleaning in the house as well as removing roots in my artian well drain line to the servicing of my hydro heat pump. In the spring of 2005 I started a complete renovation of the house at which time,Scott's team replaced all old plumbing with pex and installed all new drains. The last phase was having to connect new interior drains to the new septic tank drain which required breaking through the old foundation. As with all the services they done for me they were prompt and professional and the quality of their work was top notch! I can honestly say they have done everything from A to Z in plumbing in my home and there is nobody I would trust better!
Description of Work: Replaced original sewer line from under the house,through the foundation wall, to the new septic sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,040
    • 1
    • 2(current)

Contact information

4121 Garrity Blvd, Nampa, ID 83687

https://www.wickstromphc.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PLB-C-10825
Trade License Locale
Idaho
Trade License Authority
Idaho Department of Labor
Trade License Expiration
08/31/2021

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Gas Logs,
Kitchen and Bath Remodeling,
General Remodeling,
Drain Cleaning,
Natural Gas Lines,
Water Filtration and Softening,
Excavating,
Sewer Cleaning,
Septic Systems

FAQ

Wickstrom Plumbing Heating & Cooling is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Wickstrom Plumbing Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Wickstrom Plumbing Heating & Cooling offers free project estimates.
Yes, Wickstrom Plumbing Heating & Cooling offers eco-friendly accreditations.
No, Wickstrom Plumbing Heating & Cooling does not offer a senior discount.
Yes, Wickstrom Plumbing Heating & Cooling offers emergency services.
Yes, Wickstrom Plumbing Heating & Cooling offers warranties.
Wickstrom Plumbing Heating & Cooling offers the following services: Emergency Plumbing, Drain cleaning, Hydrojetting, Burst pipe repair, Water leak detection, Gas line repair & installation, Boiler repair, Sewer line repair, Trenchless sewer line repair, repiping, garbage disposals, Faucets, fixtures, & sinks, Showers, tubs, toilet, and sinks, clogged toilet repairs, Sump pumps, Septic tank plumbing, Slab leak repair, Water softeners, Water filtration systems, Commercial plumbing,Tankless water heaters, Water heater repair and installations, Heater services.
Duct Cleaning, Septic Pumping.

Contact information

4121 Garrity Blvd, Nampa, ID 83687

https://www.wickstromphc.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM