YMC Inc

The work went well. Bryan did a great job of answering our questions and was very helpful.

Went fine but I was not happy about the plumbing service agreement that went with it. It was poorly explained and presented as though it were part of the job rather than an additional fee or a choice.

It went very well from the first appt, and explanation of several options were explored, We had a question that the tech was unclear about and told us he would be back to us in 2 days. Instead he went to his car and call the main office and got us the answer within 15 minutes. They were out within 3 days of calling for the work to be done, arrived on time and completed the work for less than the original quote. Everything was left neat and clean.

I could buy a brand new unit with installation for less than they wanted to charge just for an installation. Ultimately we went with Superior Water and Air (who we originally bought the system from) who only charged us $250 (after a $50 discount) for the installation. The technician they sent out was on-time and very professional. I can't fault them for anything other than their price, but it was a pretty big fault.

Plumber Darrin showed up on time with a call 1/2 hour before arriving....As I'm on a fixed income, I provided the disposal unit and faucet...The big box store was cheaper than if YMC would have provided the parts...I got an estimate and Darrin started the work. As it turned out, the disposal unit that I provided was bad out of the box....Darrin gave me a good price for a disposal unit that he provided and finished the work to my satisfaction...Maybe since I'm a new homeowner (lived in apts all of my life), I was a little shocked with the labor costs (I figure about $173 an hour), but he did a good job...

A hot water line connected to our water heater sprang a pinhole leak in one of the elbow fittings. To replace it would require cutting it out, and brazing in a new elbow ($0.70 retail) and a few inches of 1/2" copper pipe ($4.00 retail). I didn't have time to do this before work, so I called YMC to do the job, accepting that I would have to pay for someone else's time and inconvenience. Imagine my surprise when my wife told me that the plumber wanted almost $270 for this 45 minute job involving $5.00 in parts. I called him right away, and was informed that YMC's policy is to charge a flat fee "by the book," and not based on "parts and labor." I informed him it was my policy not to be criminally overcharged, and to find something else in the book around $100. He called back with an offer of $160, which I paid just to be rid of him. We had previously used YMC to repair another leak that occurred a foot or two further up in the same pipe (which stretches from the hot water recirculation pump to the water heater). That repair was also outrageously expensive, but one I paid without complaint because it was repaired on a Sunday night, took a bit more time, and involved additional parts. The plumber that came that time (a different person) informed me that the line downstream of a hot water recirculation pump tended to wear quickly, on account of the turbulence. I'm beginning to wish that, knowing about the turbulence, he had replaced the whole 4 foot section of pipe, instead of just 6 inches of it. Would _emphatically_ not recommend YMC, to any and all who'll listen.

Really professional young man who explained clearly what he was doing. Will use YMC again, for yearly service calls and for any emergency that may arise.

Representative came to our house and put together a bid to install a back-flow device. The bid ranged from about $1,800 to $1,600 depending on whether we paid a fee of slightly more than $100 up front to become a "preferred customer" in order to get a discount on the work. This fee would be good for one year; renewals year-to-year would be slightly less expensive. My husband and I were put off by this approach. We will give our loyalty to a company that does good work for us at a fair price. We don't like this "subscription/obligation" approach, in spite of the idea of getting benefits like no after hour charges should we have a plumbing emergency. We got a second bid from a different plumber who proposed installing a less expensive device that could be done using existing piping (and without doing all the digging the other plumber said would be necessary) at a cost of $368, including the annual test required by state law. We hired him on the spot. In addition, he did not charge for giving us a bid like YMC did.

I only know YMC through my experiences with one of their staff -- Marty Roberts Marty Roberts, who spearheads the plumbing part of YMC, did a ton of work on my home when he was owner of Big Dog Plumbing. He sold that business to YMC and joined them to grow the plumbing services business. Marty either did the work himself or supervised the work of others, whom I did not meet. This job had two parts: 1) perform all plumbing installations for fixtures on a bathroom remodel job -- shower, tub, vanities, toilets. In the middle of the remodel, we found that there was some structural work needed for the Roman tub, so Marty had to fuss with that plus all the other things. 2) Marty needed to relocate a gas outlet to accommodate a new range -- normal placement of gas wouldn't work, so Marty had to locate the gas inside the wall. The thing I like about Marty is that he is professional in every way. His work is first class. So if the rest of the YMC organization is as good as Marty, they're a real winner.

They were a little booked up due to the extreme heat, but they we able to provide an appointment within just a few days. They arrived on time after calling ahead to let us know on the day of the service call exactly what time they would be there.The technician had the unit repaired within an hour and also provided us with a few estimates should we decide to upgrade our unit in the future. We were very pleased!

It went well. I used them on a ton of my projects over a 7-year period. They're a pretty consistent, solid company. I would recommend them based on my experience. They rank up better, probably some of the better HVAC companies. They were the lowest bid on the job that I had.

Marty, the former Big Dog himself, arrived on time, figured out what needed doing and set to work. We had a tight timetable that day and success depended on expertise, focus, and problem solving. Marty met that hurdle with professionalism and confidence.

Plumber was nice guy but had to call and talk to someone to get the price for the job. About 400 $ to sweat in new unit. Then due to tight space mentioned using shark bite. Told them thanks and good buy

Installed a new chimney on furnace as the roof was being replaced. Did a very professional job.

added new chimney to furnace as the roof was being replaced. Did a good job

It was really good, we liked him and the guy was great. He fixed the shower and we were happy with his work. We had some questions about our water softener and he wasn’t really sure about the model of our water softener, so he went back and did some research on it, which we really liked. We liked the idea that he didn’t snap off an answer or try to sell us something new. We didn't do any comparison -shopping on it. He was really responsive.

Chris is fantastic! Personable, a skilled professional, prompt, cleaned up afterwards and even went shopping and got me a high quality sink at the best price! I highly recommend him and plan to ask him to return for another job. He gives and deserves only the best in return! I didn't fill in the cost of service because I don't remember what it was but he was very reasonable.

Went great. He wasn't able to arrive until late in the afternoon, but he was there the first thing the following morning with the parts we needed and made quick work of the repairs.

Since I first found YMC on Angie's list, I have used them three times. I also referred them to a friend, who was equally impressed. Darren and Marty were both very professional and Darren went above and beyond the call of duty. I will refer everyone who needs plumbing or AC repairs to YMC. Stayed firmly with the quoted price, as well.

They were very honest about the cost. They were able to fit in with my schedule.

Their price was reasonable, they seemed kind of normal, I don't have any specific feedback. They showed up, did the installation, everything was clean when they left and our washer works.

They were nice, the quote was just very high. They've been really great but I just thought their price was really high and I was checking with some other people to find out the different quotes. They were quick, they came out the day after I called and they were right on time.

YMC Inc. was efficient and they knew their job. I still have a feeling that their mark-up was too much. They were good. They installed it in one day. I think I needed it so I didn't shop around. They should have been honest about their mark-up.

Outstanding work, very quick and efficient. We were so impressed we signed up for YMC's Plumbing Service Plan.

I was getting ready to have new vinyl installed in the bathroom of a rental and when I pulled the toliet I noticed there were several wax seals installed and after cleaning them up, saw that the old flange was below the level of the floor and not parallel with the floor. I called YMC and they sent a fellow out the same day and he recommended that I cut out a section of the floor and replace it so he could install a new flange that was level with the floor. I asked about pricing and he showed me a book with a flat rate for the job. I asked about doing the job time and materials and he said he would check when he went back to pick up tools. While he was gone, I cut out the section or floor, removed the old flange, and replaced the section with new board, then the plumber arrived and cut the hole. His hole saw wasn't big enough, but we were able to use my circular saw and his saber saw to widen the hole. It was a bit tricky getting the flange installed and connected to the sewer pipe, but with my help in the bathroom and his work in the basement we were able to get the job done. After the job was complete, I asked what the office had said about time and materials for the job and he said they said "No". I found this a bit frustrating because it was a fairly straight-forward job. There was easy access to the bottom of the flange in the basement, it took the two of us to get the install finished, and I installed a new piece of flooring so there was a nice flat level surface for him to attach to, plus I cleaned out all the old wax rings and such. I thought that should be worth something... So, the job was done well, he cleaned up the mess, didn't mind me watching, and came the same day I called. Those are all good things. The only complaint I had was doing the job flat rate and maybe that's a normal plumber thing, but next time I need plumbing work done, I'll be checking for a place that will do the job time and materials. If I can't find one, I'd be willing to go with YMC again, but check on time and materials before having the plumber come out. I don't mind paying $75 an hour for an experienced plumber, but the actual job itself took 2 hours tops not counting the estimate or running back to Meridian to get tools. The flat rate cost was significantly over $75 an hour.