DIAMOND HEATING & COOLING

Heating and Air Conditioning, Water Heaters, Energy Efficiency Auditing

About us

We have a low $79 diagnostic fee, 24/7 service with NO after hour fees for Silver Club Members. We provide service, maintenance and replacement on all makes and models of furnaces and air conditioners. We have wonderful Indoor Air Quality products which can help with Asthma, Allergies or even Mold. Hard work, ambition, safety, honesty and the desire to be a superior presence in a demanding business have won our reputation of quality and dependability placing us as "Your Home's Best Friend". Our company was founded on the premise that quality principles and attention to detail should be unwavering standards. Experience the Diamond Difference today!

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Furnace repair, A/C repair, A/C service, Furnace service, Furnace Replacement, A/C replacement, Filters, Indoor Air Quality, Gas Lines, HVAC, Geo Thermal, Heat Pumps, Furnace Maintenance, A/C Maintenance

Services we don't offer

Boiler repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 51-75 of 143 reviews

Faye D.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Went well. Nothing special to report
Description of Work: They serviced heating system and air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael D.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was excellent. They are VERY communicative and did not hesitate to rescheduled to fit my needs. The installers listened to my concerns and did the work the way I wanted it done. They were fast and knowledgable.
Description of Work: I had a gas line run to my fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$678

Response from DIAMOND HEATING & COOLING
Thank you so very much, Mr. [Member Name Removed] for taking the time to share your experience. It was an honor to serve you! Have a very Merry Christmas!

Michael D.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
They gave me a ballpark estimate off of pictures, then when they got there he made it work with items off of his truck rather than have to come back. This saved me having to be home twice. passed inspection with ease. They had great communications about his arrival time.
Description of Work: installed gas line
Rating CategoryRating out of 5
Yes, I recommend this pro

Bruce D.
12/2017
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Very professional people, both on the phone and in person. Very prompt service, I called for an estimate and Rob was here within a half hour to give a free quote. He answered all my questions and took all my concerns seriously. Excellent service. I'm changing to Diamond.
Description of Work: I thought from another service that I needed a new water heater, luckily I called Diamond for a free estimate. When Rob came out he pointed out that I didn't need a new water heater or even a repair, thereby saving me a lot of money.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from DIAMOND HEATING & COOLING
Thank you so very much for taking the time to share your experience! We look forward to serving you in the future.

Norman Y.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
They are an excellent company. We have been very happy with their service. I takes them about 45 minutes. We use them and we have recommended them.
Description of Work: Semi annual service.check.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Winnie M.
09/2017
4.0
heating & air conditioning/hvac
  + -1 more
..........................................................
Description of Work: .................................................

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William L.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic. Everybody was knowledgeable, professional and very pleasant to work with. I highly recommend them to anyone looking for A.C. or furnace work.
Description of Work: A.C. and furnace replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Meredith B.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
The first compressor that Diamond installed was too small. Once we pointed it out, they immediately installed a larger compressor that keeps the house cool and comfortable. Their techs were polite, clean, and professional.
Description of Work: Diamond installed a complete new HVAC system in our house, which was fully renovated and received a double-height living room addition. When the first compressor they installed turned out to be too small, they immediately replaced It with a right-sized unit. The house is comfortable and quiet on even the hottest days. Their service tech came out the same day we called with a minor issue with the indoor unit, and corrected it quickly and with a great attitude.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Quillen W.
07/2017
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Their tech arrive as scheduled and checked our duct work and cooling coils for the source of a smell we had been experiencing thinking it may have been due to dirty cooling coils. He found the coils to be quite clean and also checked the ducts. He was very responsive to all my questions and was very knowledgeable. I also signed up for their yearly heating/cooling service plan.
Description of Work: Inspect the duct work and coils for dirt or mold

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam T.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
It was great and stress free. Al went over everything he did and provided me in detail on where I need to keep an eye on the system. He let me know his only concern was the capacitor on the AC unit was weak on the compressor side but he in no way pressured me into having it replaced. He was professional, courteous and truly had me (the customer) in mind and that was a tremendous relief. I would most definitely be using their services again and would recommend them to anyone looking for heating/cooling services.
Description of Work: I had my air conditioner tuned and Al did an amazing job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$71

Dave P.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great! Diagnosed loose wires and a bad disconnect. Installed new disconnect and wiring quickly and for a fair price! I will hire again.
Description of Work: Downstairs A/C not working. Tech (Rob) called ahead of schedule, arrived early. Diagnosed loose wires and a bad disconnect. Installed new disconnect and wiring quickly and for a fair price! I will hire again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Rebecca W.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
The AC and thermostat are working well.
Description of Work: AC and thermostat repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer S.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
From my first call to the company through installation, everyone was professional, prompt, honest and thorough. The price was very fair. I was very pleased.
Description of Work: Installation of new gas furnace (in basement) and AC unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom P.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
Crew on time, worked in 12 hours, good job.
Description of Work: Replaced heat pump & air handler with new 4-ton Amana.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12,000

Marilyn E M.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
The process was excellent from sales to installation. Have total faith in Diamond Heating & Air, and the staff is very customer service oriented.
Description of Work: Replaced furnace & thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Linda C.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
Good, just had to be home a couple times to get inspection finalized. Installers missed a couple things apparently.
Description of Work: New furnace & air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,133

lynn S.
02/2017
4.0
heating & air conditioning/hvac
  + -1 more
It was a long time ago. They were responsive and professional. They did a good job.
Description of Work: I used Diamond. Just did a preventive maintenance on the HVAC.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Larry S.
02/2017
5.0
water heater repair
  + -1 more
Everything went well! They were on time, thorough, and very professional. Couldn't be happier with the end result!
Description of Work: Extremely happy with Diamond Heating and Cooling! They replaced our aged water heater with a very nice 50 gallon Rheem. They were extremely professional, very friendly, and provided quality at an affordable price. We couldn't be happier! Highly recommended and will definitely turn to them again in the future!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Marilesta N.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
Diamond heating was on time & did the replacement work efficiently & in a timely manner.
Description of Work: Replaced furnace and A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,774

Linnae W.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
very professional and helpful as well as thorough
Description of Work: fix blower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan S.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great - they called back promptly and took care of it, while being careful to let us know how much it would cost and how we could best take care of it.
Description of Work: Our furnace fan motor burned up and we needed it to be replaced very quickly! We had been out of town and it was 2am and when we got home our house was very cold!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Benny L F.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
They were really good on all points.
Description of Work: They replaced the heater and the air conditioning. I got different estimates. This guy came in quite a bit less.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Mark H.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
They show up on time They have been willing to come on holiday weekends for emergencies They have proven to be competitive In their pricing The quality of the workmanship exceeded my expectations I am very pleased with Diamond Heaing
Description of Work: High quality Competition price

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

douglas J.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
The tech. was very knowledgeable and professional.
Description of Work: found the fault in my ac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Kathy R.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
very well. the serviceman, fixed the potential problem in a matter of minutes, cleaned up after he was done, asked permission to use a hose to clean up a leak that had been caused by old unit. the serviceman was very polite, professional and knowledgeable about the job he was doing. Also a plus in his favor, he didn't mind the dogs running around the house, he even made friends with them. when he was done working on the ac, he went over the invoice with us to make sure that we understood everything, put away his tools and went to his next appointment.
Description of Work: provided annual checkup on ac unit, spotted a potential problem, informed us of problem and gave us the choice to when to fix, we chose to have it fixed right away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Contact information

5090 N Sawyer Ave, Garden City, ID 83714

http://www.diamondheatingandcooling.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
HVC-C-1464
Trade License Locale
Idaho
Trade License Authority
Idaho: Contractors
Trade License Expiration
12/31/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Energy Efficiency Auditing

FAQ

DIAMOND HEATING & COOLING is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

DIAMOND HEATING & COOLING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, DIAMOND HEATING & COOLING offers free project estimates.
No, DIAMOND HEATING & COOLING does not offer eco-friendly accreditations.
No, DIAMOND HEATING & COOLING does not offer a senior discount.
Yes, DIAMOND HEATING & COOLING offers emergency services.
Yes, DIAMOND HEATING & COOLING offers warranties.
DIAMOND HEATING & COOLING offers the following services: Furnace repair, A/C repair, A/C service, Furnace service, Furnace Replacement, A/C replacement, Filters, Indoor Air Quality, Gas Lines, HVAC, Geo Thermal, Heat Pumps, Furnace Maintenance, A/C Maintenance
Boiler repair

Contact information

5090 N Sawyer Ave, Garden City, ID 83714

http://www.diamondheatingandcooling.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day