DIAMOND HEATING & COOLING

Heating and Air Conditioning, Water Heaters, Energy Efficiency Auditing

About us

We have a low $79 diagnostic fee, 24/7 service with NO after hour fees for Silver Club Members. We provide service, maintenance and replacement on all makes and models of furnaces and air conditioners. We have wonderful Indoor Air Quality products which can help with Asthma, Allergies or even Mold. Hard work, ambition, safety, honesty and the desire to be a superior presence in a demanding business have won our reputation of quality and dependability placing us as "Your Home's Best Friend". Our company was founded on the premise that quality principles and attention to detail should be unwavering standards. Experience the Diamond Difference today!

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Furnace repair, A/C repair, A/C service, Furnace service, Furnace Replacement, A/C replacement, Filters, Indoor Air Quality, Gas Lines, HVAC, Geo Thermal, Heat Pumps, Furnace Maintenance, A/C Maintenance

Services we don't offer

Boiler repair

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9143 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 26-50 of 143 reviews

Dorothy S.
10/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Great! Sid arrived when expected. He was professional and thorough. Would recommend Diamond Heating to all.
Description of Work: Service heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam G.
09/2020
5.0
heating & air conditioning/hvac
  + -1 more
Excellent Would recommend them again to Boise based customers. Very professional
Description of Work: Furnace install and a/c Maintainance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregg D S.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
Emily was here on time, completed the work in a friendly and professional manner. She let me know the current status of my AC unit. I would not hesitate to have Emily/Diamond Heating and Cooling to work on my furnace or AC unit in the future. They have definitely earned my business!
Description of Work: Routine AC maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gail K.
07/2020
5.0
heating & air conditioning/hvac
  + -1 more
Excellent! Thank you for being so promt and fitting us in! Looking forward to a dust free future!
Description of Work: Install Air Cleaner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARY B.
06/2020
5.0
heating & air conditioning/hvac
  + -1 more
Great. Apollo found some connectors that were melting because of age and replaced them. Ordered more filter for our air cleaner. He didn't come into the house because of COVID-19. That was a blessing as we have been stay at home for 3 months and don't allow strangers in. Really appreciate his professionalism, courtesy, and consideration.
Description of Work: Annual Air Conditioner tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from DIAMOND HEATING & COOLING
[Member Name Removed], Thank you so much for taking the time to share your experience with us! It was our pleasure to be able to serve you. Stay healthy and safe. ~Sue Ellen

Randy R.
05/2020
5.0
heating & air conditioning/hvac
  + -1 more
Very well! Good explanation of existing issues, solution choices and prices, knowledgeable technician and pleasant office staff. A’s on all aspects. Impressed with them. I see why a friend highly recommended them.
Description of Work: AC motor and thermostat replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jean M.
05/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
I was shocked at how inexpensive replacing both my air conditioner and heater was by getting them done at the same time and also with the pay by check discount. The order cost me much less than I thought it would so I upgraded to the middle option. They offered a new water heater for less than $200 more installation included. Wow. Everyone that I dealt with (phone / quote / installers were super friendly. I was afraid to choose a company for such an expensive purchase so I went with the one with the most personal recommendations. I'm so happy that I did.
Description of Work: New Air Conditioner and Heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Pam M.
04/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
Great, professional and did an excellent job
Description of Work: Air conditioner needed to be serviced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$72

Phil D.
04/2020
5.0
heating & air conditioning/hvac
  + -1 more
They are the best. Honest, professional, reliable, and fair. Highly recommend.
Description of Work: They installed our new heating and ac and perform all of the upkeep.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deanna S.
03/2020
5.0
heating & air conditioning/hvac
  + -1 more
uninstall old units and replace with new high efficiency heat and air. Professional and courteous employees
Description of Work: replace heating and air systems

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,997

Tim B.
12/2019
5.0
heating & air conditioning/hvac
  + -1 more
I have had Diamond do work for me in the past, Robert the Sales Manager is an excellent and knowledgeable person to deal with. The pricing is fair and work is very good!
Description of Work: New furnace and AC unit
Rating CategoryRating out of 5
Yes, I recommend this pro

Matthew W.
11/2019
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
They use a different brand than what I originally wanted. Everything else was done in expert fashion. They were $1,900 less than the competition. Very happy with results.
Description of Work: Install tankless water heater

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

charlene H.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
I have had an air conditioner put in a few years ago by Diamond. They also do furnace maintenance. Had winter maintenance done and I am very pleased with the service. Will was very professional, prompt and honest. Down the road I will probably need some work done on the furnace but I never felt pressured to do something right now. The maintenance visit was only $79.00. Very reasonable.
Description of Work: Furnace maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph W.
11/2018
5.0
heating & air conditioning/hvac
  + -1 more
They gave me various solutions and I ended up buying a new furnace and AC which works great and they were very professional and broke down all my options in a manner that I could understand.
Description of Work: Furnace had gone out and they came out and inspected it to find a crack in the furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Shirley T.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Wow!!! Totally impressed with this organization!! I called just before noon, expecting to wait a few days for service, but was given an appt. for the same day between 100 and 300. Tech arrived early and was very professional and friendly. He took the time to explain what was going on and answered all our questions. After repairing the AC unit, we also signed up for their annual maintenance service for the furnace and AC unit. He also explained that when they do the Fall furnace checkup they can also clean our gas fireplace so it will operate more efficiently. Awesome service!!
Description of Work: AC was being wonky

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stefanie S.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
Service was quick and professional. Eric Carlon was very courteous and willing to use text when I couldn't lipread.
Description of Work: Replaced compacitor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$327

Kathleen H.
07/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They were great. Explained each step of the process and helped me coordinate with the electrician. Were here when they said and cleaned up after. Great company.
Description of Work: Convert electric range to natural gas and install new gas range.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jerry S.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Everything from the cheerful, helpful lady who booked my appointment, to Bradley the technician who was courteous and knowledgeable, my experience with diamond was great.
Description of Work: Freon Leak Detection and repair and refill

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Bruce D.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
This was a call to have the yearly maintenance on the air conditioner. Chris and Connor arrived promptly. They discovered a problem with the air conditioner which was fixed at the same time for a reasonable price. Pleasant and courteous and explained what the problem was and the cost well.
Description of Work: Maintenance on air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rhonda W.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
The service tech was very professional and informative. Let me know everything that he was doing and did a great job. This is a great company that does wonderful work with great integrity.
Description of Work: They came and serviced my air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Rodney K.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
They came in time, finished in a timely manner. They went over everything with me.
Description of Work: Replace furnace/ ac

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

james B.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
it went very well the gentleman was there on time and very professional
Description of Work: 6 month check up on furnace/ac unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig M.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very helpful and professional. Fixed the problem and then some. Thank you.
Description of Work: Furnace was not operating properly

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Phil E.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Installers showed up on time and finished in a timely manner.
Description of Work: New furnace installed today. Hopefully it will last as long as my old one-24 yrs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Kathy A.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
They are so great to work with. Very professional and high integrity.
Description of Work: Diamond put in a new furnace and air conditioning service at a previous house. They were great. I also had them come to our new house for annual maintenance on our systems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

5090 N Sawyer Ave, Garden City, ID 83714

http://www.diamondheatingandcooling.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
HVC-C-1464
Trade License Locale
Idaho
Trade License Authority
Idaho: Contractors
Trade License Expiration
12/31/2024
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Energy Efficiency Auditing

FAQ

DIAMOND HEATING & COOLING is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

DIAMOND HEATING & COOLING accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, DIAMOND HEATING & COOLING offers free project estimates.
No, DIAMOND HEATING & COOLING does not offer eco-friendly accreditations.
No, DIAMOND HEATING & COOLING does not offer a senior discount.
Yes, DIAMOND HEATING & COOLING offers emergency services.
Yes, DIAMOND HEATING & COOLING offers warranties.
DIAMOND HEATING & COOLING offers the following services: Furnace repair, A/C repair, A/C service, Furnace service, Furnace Replacement, A/C replacement, Filters, Indoor Air Quality, Gas Lines, HVAC, Geo Thermal, Heat Pumps, Furnace Maintenance, A/C Maintenance
Boiler repair

Contact information

5090 N Sawyer Ave, Garden City, ID 83714

http://www.diamondheatingandcooling.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day