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Cody’s Appliance Repair

4.6(
180
)

Appliance Repair, Appliance Repair - Small, Plumbing,

... +2 more

About us

Cody's Appliance Repair is a local, family owned & operated business, serving its customers for all repairs of major household appliances, gas and electric, in manufacturer's warranty and out. Our technicians are factory trained and certified on almost all major brands, so you can be sure our technicians are experienced and knowledgeable about your product. We are licensed and insured for your protection and drug and background screened for your safety and security.

Business highlights

34 years of trusted experience

Services we offer

Major appliance repair, electric and gas appliances, refrigerator condenser coils, water filters and appliance check-ups, hookups & repair.

Services we don't offer

Small appliances, heating and cooling systems, RV appliance repair.

Amenities

Warranties
Yes
Senior Discount

$10

Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.6180 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
8%
3
5%
2
3%
1
4%
Rating CategoryRating out of 5
quality
4.7
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Write a review
Showing 176-180 of 180 reviews
Christine F.
05/2012
5.0
appliance repair, small appliance repair
  + 0 more
Excellent service
Description of Work: Installed new garbage disposal, cleaned refrigerator coils, checked dryer - timely, extremely professional - I would definitely use Cody's service again
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Cody’s Appliance Repair
Dear Member, Thank you so very much for your positive review of our company. Your words are powerful. They help motivate us to work harder every day to have every client give us a good review of our work.
Harry D.
03/2012
5.0
appliance repair, small appliance repair
  + 0 more
Very well
Description of Work: Noise coming from dishwasher. Tech checked unit and discovered new tile on floor was touching discharge motor causing vibration.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Cody’s Appliance Repair
Glad to hear your dishwasher was in good working order! I hope the tile situation was easily corrected and all is working well now. We thank you for taking the time to post a review of your experience with our company. Word-of-mouth is the best referral we can have!
Steve D.
09/2011
5.0
appliance repair
  + -1 more
Wonderful experience
Description of Work: Unit needed a new solinoid switch. Brandon had a replacement on the truck. 45 minutes and we were back in business. Great people to do business with
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Response from Cody’s Appliance Repair
Dear Member, Many thanks for your positive review. We try to carry as many parts on our truck as possible to avoid the customer's inconvenience of a return call to the home with a part that had to be ordered. We are so happy you were pleased with our service.
Mary Jane M.
08/2011
1.0
appliance repair
  + -1 more
See above.
Description of Work: This is my second report on Cody Appliances. Initially I was pleased with their service. They made an appointment with us to repair a broken refrigerator, they kept their appointment and replaced the motor. The bill was approximately $280.00. Unfortunately several days later the refrigerator quit again. After calling Cody they said they couldn't come for two days to look at the refrigerator. When they came the unit was again working, so no charge. The repair person had no explanation as to why the unit quit and than started working again. Two weeks later the unit quit again....on a friday. Called Cody that Friday about noon and they were unable to respond until the following Monday. We had to call another company to look at the unit as we had already lost much of the frozen food in the freezer after the last delay in repair. The second company replaced the thermostat, and we had to spend another $150.00. I don't know if the motor really needed replaced. I don't know why Cody did not check the thermostat . All I know is that we had to spend over $400.00 and have three service calls to get the refrigerator working.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0
$280
Response from Cody’s Appliance Repair
Dear Member, Wow. I got this message over the holiday and got right on it this morning to respond to your critique of our company. This is what I have learned. Luckily for us, we have a scheduling system that records dates and times off all transactions. That initial call to request service was on 8/3. Your son, the tenant, was not available until 8/5, after 11:00. On the initial repair of the fan motor repair, Cody, the owner of our company who was the first technician to your home, found the motor locked up solid, red hot to the touch and 30 degrees in the freezer. It was clear that it had failed and had to be replaced. The condenser coils were also very dirty, packed with lint, which makes the unit work very hard to cool, which puts tremendous strain on all components in the frig. With Cody's more than 33 years of experience, that was a no-brainer as to the cause of failure at that time. Your call of the second failure was reported by phone on 8/23 at 1:43 in the afternoon. Your son was not available that day. We were, however, available that day and tried to come out, so your claim that we could not come out for two days was incorrect. We went out the next day (per your son's request), which was the 25th, after 11:00, as he is a college student and not available early mornings. The technician went to the home and found the unit was working perfectly at that time. Unfortunately, there is nothing to diagnose when all is working just fine. No odd noises, temps were perfect, etc. There was no charge for that return call. The next failure was reported at 2:30 on Friday afternoon, not around noon was you have stated. Your son, Taylor, called our office to report the failure. Stacie explained about the delay for service until Monday. Taylor said okay that he would tell his mom. The Mr. Melink then called. Stacie, our office manager apologized, stating that we were one technician short. We were also one vehicle short, as one of our trucks was out of service. She said that she would put Taylor on standby and if at all possible, get out that day. She stated that she could give the first appointment of the day on Monday. Mr. Melink said that he would not wait the weekend for service. He stated that all the food had been lost. As a business owner, I flat-out cringe at the thought of ANYONE waiting the weekend for service, especially a refrigerator, but we are simply not a 7-day a week business. Our guys work a long-hard week Monday to Friday from 7:30 am to sometimes 6:00 or 7:00 each day. We do not work weekends because we want our guys to have a family life and home time. And they need that. They need the opportunity to have a life. I would love to work them 24-hours a day, but it is just not possible. However, this morning, I did talk to my techs and tell them that from now on when a refrigerator failure arises, that is a "callback" as we call it, I will ask if they will do a Saturday emergency service, but I will not force them to do it. I know you are in another state and needed to take care of things long distance. I certainly get that. And I do sincerely and humbly apologize for the delay in service we were proposing. I do, however, stand behind the initial fan motor failure, as the diagnosis was spot on. It does seem that another component was intermittently failing after the initial service, as we do have over 20 days that elapsed until it was reported to us. And an intermittent failure is tough to catch, as it was working when we came out the second time. I hate the idea that you felt compelled to call another company to do the second repair, as we want to complete all of our work, but I just do not know how I could have done it differently. Please accept my sincere apologies and hope that all is working as it should. I hope that the other service company did good work for you and that you might give us another chance in the future to earn your A rating. Sincerely, Patty H, Owner.
weston P.
07/2010
4.0
appliance repair
  + -1 more
It went very well.
Description of Work: We had a problem with our washing machine leaking. We called one day, they came out the next day and not only fixed the problem, they explained a couple of small maintenance details we could do to avoid the problem in the future. They were very nice and very professional. Absolutely will use them again and would recommend them to anyone.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$275
Response from Cody’s Appliance Repair
Member, Thank you so much for your review of our company. I was delighted to see that my technicians are doing their job out in the field, as they have been trained. We want our technicians to take the time to be helpful and knowledgeable, no only with what they have been called out to repair, but any other matters or issues that the customer may have. I am sad to see that you rated our pricing as a C, however. Please know that the cost of doing business for a service company is just crazy! And, unfortunately, the costs are continually rising. Please know we are doing our utmost to keep our costs down and continue to provide our customary outstanding service!

Contact information

1117 E Plaza Dr Ste C, Eagle, ID 83616

www.codysappliancerepair.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM

Licensing

Bonded
Insured
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Appliance Repair,
Appliance Repair - Small,
Plumbing,
Dryer Vent Cleaning,
Natural Gas Lines

FAQ

Cody’s Appliance Repair is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 10:00 AM - 2:00 PM

Cody’s Appliance Repair accepts the following forms of payment: Check,MasterCard,Visa
No, Cody’s Appliance Repair does not offer free project estimates.
Yes, Cody’s Appliance Repair offers eco-friendly accreditations.
No, Cody’s Appliance Repair does not offer a senior discount.
No, Cody’s Appliance Repair does not offer emergency services.
Yes, Cody’s Appliance Repair offers warranties.
Cody’s Appliance Repair offers the following services: Major appliance repair, electric and gas appliances, refrigerator condenser coils, water filters and appliance check-ups, hookups & repair.
Small appliances, heating and cooling systems, RV appliance repair.

Contact information

1117 E Plaza Dr Ste C, Eagle, ID 83616

www.codysappliancerepair.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
10:00 AM - 2:00 PM